NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
34 reportsClear category filter81,835 miles · Dec 15, 2014
Electrical SystemSteeringVehicle Speed Control
FOR THE PAST SEVERAL MONTHS THE CAR WILL NOT START AND TAKES SEVERAL TRIES TO SUCCESSFULLY START THE CAR. IT HESITATES AT AROUND 35 MPH AND TRIES TO STALL. I HAVE BEEN WAITING FOR CHRYSLER TO FOLLOW UP WITH A SECOND (L-25) RECALL NOTICE. YESTERDAY, 12/14/14 WHILE GOING AROUND A ROUND-ABOUT IT DIED COMPLETELY AND I LOST POWER …
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FOR THE PAST SEVERAL MONTHS THE CAR WILL NOT START AND TAKES SEVERAL TRIES TO SUCCESSFULLY START THE CAR. IT HESITATES AT AROUND 35 MPH AND TRIES TO STALL. I HAVE BEEN WAITING FOR CHRYSLER TO FOLLOW UP WITH A SECOND (L-25) RECALL NOTICE. YESTERDAY, 12/14/14 WHILE GOING AROUND A ROUND-ABOUT IT DIED COMPLETELY AND I LOST POWER STEERING, AND ALL POWER TO THE CAR. I WAS ABLE TO RESTART THE CAR AND RETURN IT HOME. THIS IS MY MAIN FORM OF TRANSPORTATION, USED TO TAKE THE KIDS TO SCHOOL AND ACTIVITIES. I WAS TOLD BY THE DEALER TODAY THEY HAVE BEEN ADVISED NOT TO TOUCH IT BY CHRYSLER AND TOLD TO CONTACT CHRYSLER. THE REPRESENTATIVE AT CHRYSLER SAID I NEEDED TO TAKE IT UP WITH THE DEALER AS IT IS NOT A MATTER OF HAVING A PART, BUT THAT CHRYSLER DOES NOT HAVE A SOLUTION. THIS IS VERY CONCERNING, AS IT POSES A SERIOUS SAFETY TO CONCERN TO ME, MY KIDS, AND OTHER DRIVERS. PLEASE LET ME KNOW WHAT RECOURSE I HAVE IN GETTING CHRYSLER TO COMPLETE THE FULL REPAIR TO MY SATISFACTION. **THE MOPAR WEBSITE SAYS PARTS ARE AVAILABLE. IT WOULD SEEM A HUGE LIABILITY THAT CHRYSLER WOULD NOT MAKE DRIVER AND PASSENGER SAFETY PRIORITY. *TR
NHTSA ODI #10664353
Mileage unknown · Nov 12, 2014
Air BagsElectronic Stability Control (esc)Vehicle Speed Control
HAD TO TAKE MY VAN ON 11/10/14 TATE DODEGE CHRYSLER JEEP.INC.I PLACE AN CALL TO CHRYSLER GROUP RECALL ASSISTANCE CENTER. ABOUT THE PROBLEMS WITH ON GOING ISSUE WITH MY VAN, PAY $335.35 FOR CLOCK SPRING WHICH RESTORE AN NOT WORKING HORN,SPEED CONTROL,ELE.STABILITY CONTROL,AIR BAG LIGHT STAY ON,RADIO CONTROL.WHAT I JUST PAID FOR …
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HAD TO TAKE MY VAN ON 11/10/14 TATE DODEGE CHRYSLER JEEP.INC.I PLACE AN CALL TO CHRYSLER GROUP RECALL ASSISTANCE CENTER. ABOUT THE PROBLEMS WITH ON GOING ISSUE WITH MY VAN, PAY $335.35 FOR CLOCK SPRING WHICH RESTORE AN NOT WORKING HORN,SPEED CONTROL,ELE.STABILITY CONTROL,AIR BAG LIGHT STAY ON,RADIO CONTROL.WHAT I JUST PAID FOR WAS AN RECALL STARTING 1998 UNTIL NOW, I AM PLANNING ON SENDING IN MY PAPER WORK. I SEND INTO YOUR OFFICES PAPERWORK ABOUT ALL THE OTHER ISSUES AND PROBLEMS I AM HAVING WITH MY VAN WIRELESS MODULE,VEHICLE STARTED,KEY STUCK IN ON POSITION,REMOLD START NOT WORKING PROPERLY,WIRELESS IGNITION NODE MODUE (L25 SAFETY RECALL L25,CSN 1).AND MORE. *TR
NHTSA ODI #10654636
98,134 miles · Oct 2, 2014
SteeringVehicle Speed ControlWheels
JUST PURCHASED A USED 2008 CHRYSLER TOWN & COUNTRY. IT WAS TAKEN TO THE SHOP FOR EXTENSIVE MAINTENANCE, INCLUDING THE REPLACEMENT OF THE HUB BEARING - FRONT RIGHT WITH OEM PARTS. UPON FURTHER INSPECTION WE ASCERTAINED THAT THERE IS A RECALL FOR THIS PART FOR THE 2008 MODEL YEAR. CHRYSLER NOTIFICATION K19 STATES: "THE FRONT WHEE…
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JUST PURCHASED A USED 2008 CHRYSLER TOWN & COUNTRY. IT WAS TAKEN TO THE SHOP FOR EXTENSIVE MAINTENANCE, INCLUDING THE REPLACEMENT OF THE HUB BEARING - FRONT RIGHT WITH OEM PARTS. UPON FURTHER INSPECTION WE ASCERTAINED THAT THERE IS A RECALL FOR THIS PART FOR THE 2008 MODEL YEAR. CHRYSLER NOTIFICATION K19 STATES: "THE FRONT WHEEL BEARINGS ON YOUR VEHICLE (VIN: XXXXXXXXXXXXXXXXX) MAY DEVELOP A GROWLING OR GRINDING NOISE. THE BEARING NOISE MAY INCREASE OR DECREASE DURING TURNING MANEUVERS. WHAT YOUR DEALER WILL DO: CHRYSLER WILL SERVICE YOUR VEHICLE FREE OF CHARGE (PARTS AND LABOR) WELL, IT TURNS OUT THAT MY VEHICLE VIN NUMBER IS NOT INCLUDED IN THE RECALL. IS THERE A REASON FOR THIS? CAN YOU LOOK INTO THIS? THANK YOU. *TR
NHTSA ODI #10640771
Mileage unknown · Sep 22, 2014
Electrical SystemSteeringVehicle Speed Control
REGARDING SAFETY RECALL: L25/NHTSA 14V-373 I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM SINCE 2008! SINCE IT IS AN INTERMITTENT PROBLEM, THE SERVICE REPRESENTATIVES AT EAST HILLS CHRYSLER (GREENVALE, NY) IGNORED ME. I WAS TOLD REPEATEDLY THAT THERE WAS NO SUCH PROBLEM. MY CAR STALLED SEVERAL TIMES WHEN I WAS ON NY EXPRESSWAYS …
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REGARDING SAFETY RECALL: L25/NHTSA 14V-373 I HAVE BEEN COMPLAINING ABOUT THIS PROBLEM SINCE 2008! SINCE IT IS AN INTERMITTENT PROBLEM, THE SERVICE REPRESENTATIVES AT EAST HILLS CHRYSLER (GREENVALE, NY) IGNORED ME. I WAS TOLD REPEATEDLY THAT THERE WAS NO SUCH PROBLEM. MY CAR STALLED SEVERAL TIMES WHEN I WAS ON NY EXPRESSWAYS GOING APPROXIMATELY 55 MPH, AND ON NEIGHBORHOOD ROADS GOING A RANGE OF 25 TO 40. IT HAPPENED TO MY 18 YR OLD DAUGHTER ON THE LONG ISLAND EXPRESSWAY WHEN SHE WAS GOING 55. WE AND YOU ARE LUCKY NO ACCIDENT OCCURRED AND WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. THE CAR DOES NOT START PROPERLY EITHER. THE IGNITION DOES NOT CATCH UNLESS THE FOBIK IS WIGGLED OF THE BRAKES AND GAS PEDAL ARE TAPPED REPEATEDLY. I COMPLAINED ABOUT THIS PROBLEM EVERY TIME I TOOK MY CAR TO THE DEALERSHIP OVER THE LAST 6 YEARS. EACH TIME, I WAS GIVEN A DIFFERENT EXCUSE. NOW EAST HILLS HAS MY CAR INDEFINITELY BECAUSE PARTS ARE ON BACK ORDER INDEFINITELY. TO BOOT, THE LOANER CAR WAS DIRTY, SMELLS BAD, WINDSHIELD WAS SMOKY, ONE TIRE NEEDED AIR, AND THE WASHER FLUID WAS EMPTY. I AM NOT AT ALL SATISFIED WITH THIS CAR OR THE EAST HILLS CHRYSLER DEALERSHIP. MAYBE SOMEDAY, YOU WILL ALSO ACKNOWLEDGE THE BRAKE SYSTEM PROBLEM. FOR NOW, IT'S ABOUT TIME YOU ACKNOWLEDGED THE IGNITION/FOBIK PROBLEM! WE'VE KNOWN ABOUT THE PROBLEM FOR YEARS! *TR
NHTSA ODI #10637959
64,000 miles · Sep 10, 2014
EngineVehicle Speed Control
AT LOW DRIVING SPEED THE ENGINE DID NOT MAINTAIN IDLE AND STALLED. DUE TO THE ENGINE STALL, THE BRAKES, AND POWER STEERING WERE DISABLED AND THE CAR CONTINUED IN MOTION MOVING FORWARD AT APPROXIMATELY 8 TO 10 MPH. DRIVER WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND COAST TO A STOP WITH ONLY THE VERY LIMITED STEERING…
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AT LOW DRIVING SPEED THE ENGINE DID NOT MAINTAIN IDLE AND STALLED. DUE TO THE ENGINE STALL, THE BRAKES, AND POWER STEERING WERE DISABLED AND THE CAR CONTINUED IN MOTION MOVING FORWARD AT APPROXIMATELY 8 TO 10 MPH. DRIVER WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD AND COAST TO A STOP WITH ONLY THE VERY LIMITED STEERING AND BREAKING POWER REMAINING. ONCE AT A FULL STOP THE CAR WAS ABLE TO RESTART ONCE THE SHIFT LEVER WAS PLACED IN THE PARK POSITION. SINCE THIS INITIAL INCIDENT, THE SAME STALL PROBLEM HAS RECURRED ABOUT TWENTY TIMES IN TOTAL FOR TWO DIFFERENT DRIVERS. EACH TIME THE CAR HAS BEEN IN MOTION AT LOW SPEED AND USUALLY WITH THE DRIVER BACKING OFF THE ACCELERATOR WITH THE DRIVER'S FOOT MOVING OFF THE GAS PEDAL AND ONTO THE BRAKE PEDAL. THE VEHICLE WAS INSPECTED BY THE DEALER MORE THAN ONCE AND IT WAS STATED BY THE SERVICE MANAGER THAT THE ISSUE COULD NOT BE DUPLICATED WHEN TEST DRIVEN. ALSO IT WAS STATED THAT NO FAULT WAS RECORDED BY THE STANDARD COMPUTERIZED TEST OF THE CAR. *TR
NHTSA ODI #10632327
30,000 miles · Jun 18, 2014
EngineVehicle Speed Control
I WAS DRIVING TO THE STORE AT APPROX. 40 MPH WHEN ALL OF A SUDDEN I NOTICED MY DASHBOARD AND MY FUEL GAGE WENT DOWN , MY SPEED DROPPED I DIDN'T KNOW WHAT WAS HAPPENING . MY CAR WAS SLOWING DOWN BUT SINCE I WAS GOING DOWNHILL I COASTED. I REALIZED MY ENGINE HAD SHUT OFF. I PANICKED BUT THANKFULLY THOUGHT TO TURN THE IGNITION SW…
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I WAS DRIVING TO THE STORE AT APPROX. 40 MPH WHEN ALL OF A SUDDEN I NOTICED MY DASHBOARD AND MY FUEL GAGE WENT DOWN , MY SPEED DROPPED I DIDN'T KNOW WHAT WAS HAPPENING . MY CAR WAS SLOWING DOWN BUT SINCE I WAS GOING DOWNHILL I COASTED. I REALIZED MY ENGINE HAD SHUT OFF. I PANICKED BUT THANKFULLY THOUGHT TO TURN THE IGNITION SWITCH AND THE CAR TURNED BACK ON. I THOUGHT IT WAS A FLUKE. BUT THIS ISSUE HAS OCCURRED SEVERAL TIMES WHILE DRIVING. THE SAME SCENARIO. I REALIZED BY JUST BUMPING THE KEY IT TURNS OFF THE ENGINE. IF I TURN MY IGNITION AND IF I DON'T HOLD IT LONG ENOUGH, IT WILL MOVE BACK TO OFF POSITION. I MEAN I BARELY BUMP IT AND IT CAN TURN OFF. IT HAS HAPPENED WHILE DRIVING AT LEAST 4 TIMES. I HAVE NOT GONE TO MY CHRYSLER DEALERSHIP BECAUSE I DIDN'T WANT TO PAY AN OUT OF POCKET EXPENSE AND I NO LONGER HAVE THE WARRANTY ON IT. *TR
NHTSA ODI #10604368
88,000 miles · Apr 1, 2014
StructureVehicle Speed Control
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY SEVERED WIRES OF THE WIRING HARNESS THAT WERE INSIDE THE SLID…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE SLIDING DOOR ERRONEOUSLY OPENED AND CLOSED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DEFECT WAS CAUSED BY SEVERED WIRES OF THE WIRING HARNESS THAT WERE INSIDE THE SLIDING DOOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD FREQUENTLY FAIL TO ACCELERATE AND THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10576442
67,000 miles · Sep 30, 2013
Vehicle Speed Control
I'VE BEEN DRIVING ALONG ABOUT 60 AND NEEDED TO ACCELERATE QUICKLY AND FLOORED IT TO PASS, THE ACCELERATOR HAS STUCK AND I'VE HAD TO USE MY BRAKES TO GET IT UNSTUCK. THIS HAS HAPPENED TWICE THIS MONTH. *TR
NHTSA ODI #10546262
66,000 miles · May 6, 2013
Engine And Engine CoolingSteeringVehicle Speed Control
I HAVE A CHRYSLER 2008 TOWN AND COUNTRY WITH 66000 MILES ON IT. WHILE DRIVING MY VAN AT APPROX 35 MILES PER HOUR THE VAN SUDDENLY FLASHED THE ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND SLIPPERY CONDITION LIGHT. THE VAN LOST THE ABILITY TO PRESS ON THE GAS PEDAL AND MAKE IT GO. IT CONTINUED TO IDLE DOWN THE ROAD…
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I HAVE A CHRYSLER 2008 TOWN AND COUNTRY WITH 66000 MILES ON IT. WHILE DRIVING MY VAN AT APPROX 35 MILES PER HOUR THE VAN SUDDENLY FLASHED THE ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND SLIPPERY CONDITION LIGHT. THE VAN LOST THE ABILITY TO PRESS ON THE GAS PEDAL AND MAKE IT GO. IT CONTINUED TO IDLE DOWN THE ROAD, BUT THE GAS PEDAL MADE NO DIFFERENCE ON THE SPEED I WAS GOING. I IDLED INTO A DRIVEWAY, TURNED THE VAN OFF, LET IT SIT FOR APPROX 30 MINUTES, THEN RESTARTED THE VAN. THE VAN STARTED FINE, BUT WHILE DRIVING IT HOME IT DID THE SAME THING. I IDLED THE LAST 1/2 MILE HOME TO GET THE VAN IN THE DRIVEWAY. THE NEXT MORNING I MADE A SERVICE APPOINTMENT AND DROVE THE VAN TO THE DEALERSHIP. IT STOPPED RUNNING ONE TIME ON THE DRIVE, WHICH IS APPROX 5 MILES AWAY FROM MY HOUSE. I AGAIN HAD TO STOP THE VEHICLE, PUT IT IN PARK, AND RESTART THE VEHICLE. THE DEALERSHIP CALLED AND SAID THAT IT WAS A WIRE GOING TO THE ELECTRONIC THROTTLE CONTROL THAT NEEDED TO BE REPAIRED. I SEE THAT THERE WAS A SERVICE BULLETIN REGARDING THIS ISSUE IN THE 2010 TOWN AND COUNTRY AND DIDN'T KNOW IF THE SAME BULLETIN APPLIED TO THE 2008. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AS THE VAN LOSES ALL ABILITY TO GET UP AND GO. HAD I BEEN DRIVING ON THE HIGHWAY WHEN IT LOST ALL POWER I COULD HAVE CAUSED A MAJOR ACCIDENT! WITHIN THE PAST MONTH WE HAVE ALSO REPLACED THE EGR VALVE, THE POWER STEERING FLUID LINE, AND THE POWER HARNESSES ON THE DOOR. THEY ARE NOW TAKING APART THE ENGINE BECAUSE IT IS MAKING A "LIFTER TAPPING" NOISE. *TR
NHTSA ODI #10510835
15,000 miles · Sep 5, 2012
Service BrakesSteeringVehicle Speed Control
IN MY 2008 CHRYSLER TOWN AND COUNTRY WHICH NOW HAS ABOUT 70,000 MILES ON IT I HAVE CHANGED THE FRONT BRAKES AND ROTORS 6 DIFFRENT TIMES. WHEN GOING DOWN A HILL AND BRAKING THE STEERING WHEEL SHAKES SO BAD AND I DONT FEEL LIKE I HAVE A FULL PEDAL. HAVE TAKEN BACK SEVERAL TIMES TO ASK ABOUT THE PROBLEM AND ALL I GET IS A RUN ARO…
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IN MY 2008 CHRYSLER TOWN AND COUNTRY WHICH NOW HAS ABOUT 70,000 MILES ON IT I HAVE CHANGED THE FRONT BRAKES AND ROTORS 6 DIFFRENT TIMES. WHEN GOING DOWN A HILL AND BRAKING THE STEERING WHEEL SHAKES SO BAD AND I DONT FEEL LIKE I HAVE A FULL PEDAL. HAVE TAKEN BACK SEVERAL TIMES TO ASK ABOUT THE PROBLEM AND ALL I GET IS A RUN AROUND FROM A CHRSLER GARAGE. *TR
NHTSA ODI #10473866
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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