Electrical System. Review the 1,242 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports17 fire reports29 injury reports

Vehicle Speed Control complaints

34 reports

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Mileage unknown · May 4, 2023

EnginePower TrainVehicle Speed ControlCrash

T & C 2008 VAN UNINTENDED SUDDEN ACCELERATION happened 2x. Service dept. Of the dealer says no problem found but it happened again. Today I am at dealer service again.Hope they solve the problem, cause several incident like this occured aluready.04

NHTSA ODI #11520369

86,000 miles · Feb 1, 2019

Electrical SystemVehicle Speed Control

TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY SURGED. AS A RESULT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO PORTERVILLE CHRYSLER JEEP DODGE (777 OLIVE AVE, PORTERVILLE, CA 93257, (559) 784-9512) WHERE THE CONTACT WAS INFORMED THAT THE WIN MODULE…

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NHTSA ODI #11173590

115,247 miles · Sep 25, 2018

EngineSteeringVehicle Speed Control

WHILE IN MOTION THE CAR WILL JUST TURN OFF,STEERING WHEEL LOCKED AND I COULD NOT STEER. IT HAS TURNED OFF ON ME WHILE DRIVING ON THE HIGHWAY WITH MY CHILDREN. IT WILL START BACK UP BUT CAN NOT GO LONGER THAN A MILE BEFORE IT DOES IT AGAIN.

NHTSA ODI #11131499

170,000 miles · Mar 21, 2017

Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control

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CLOCKSPRING CAUSING ELECTRICAL MALFUNCTION VERY SIMILAR TO THAT IN WHICH WAS A RECALL ON THIS SAME VEHICLES JUST A FEW YEARS PRIOR. SEAT BELT LIGHT FLASHES AND DINGS EVEN WHEN SEATBELTS ARE LOCKED WHILE DRIVING. ABS LIGHTS COME ON PERIODICALLY WHILE DRIVING, VEHICLE GEAR SHIFT LOCKS WHILE VEHICLE IS IN PARK RUNNING CAUSING VEHICLE TO HAVE TO BE SHUT OFF BEFORE IT WILL RELEASE. CRUISE CONTROL MALFUNCTIONS WHILE DRIVING. DONE RESEARCH TO OTHER OWNERS OF THIS VEHICLE STYLE AND OTHERS HAVE COMPLAINED OF SIMILAR FINDINGS, HOWEVER SEEMS NOONE HAS CONTACTED YOU YET. WHEN THESE PROBLEMS STARTED THEY HAVE BEEN AN ONGOING ISSUE DAILY.

NHTSA ODI #10967623

70,010 miles · Jun 20, 2016

Electrical SystemVehicle Speed ControlVisibility/wiper

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WHEN ON THE ROAD IN WARMER WEATHER EVERYTHING IS FINE AND THEN ALL ELECTRICAL COMPONENTS STOP WORKING WINDOWS, AIR CONDITIONER, SPEED CONTROL, RADIO, NOT SURE WHAT ELSE. ALL IDIOT LIGHTS COME ON, WIPERS COME ON AND WONT STOP UNTIL KEY IS IN OFF POSITION OR IF YOU KEEP DRIVING IT WILL EVENTUALITY COME TO NORMAL BUT UNTIL IT DOES, NO WINDOWS, NO AC MAKES IT A HAZARD IN TRAFFIC AT TEMPS AROUND 100 DEGREES. MAKES ONE WONDER WHAT WILL HAPPEN NEXT BECAUSE IT GETS REAL HOT IN THE CAR REAL FAST AND IT WORKS ON YOUR MIND. WHEN THE WEATHER IS COOL IT HARDLY EVER HAPPENS BUT WHEN IT DOES OCCUR ITS FOR A SHORTER TIME. HEADLITES SAY ON BUT I'M NOT SURE ABOUT THE BRAKE LITES AND TURN SIGNALS.

NHTSA ODI #10875258

75,000 miles · Jun 17, 2016

Electrical SystemEngineVehicle Speed ControlCrashInjury

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TL* THE CONTACT OWNED A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION. THE CHECK ENGINE WARNING LIGHT RANDOMLY ILLUMINATED AND THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC TWICE WHO REPLACED THE EGR VALVE AND VACUUM LINE. THE DEALER ALSO COMPLETED A MANUFACTURER RECALL REPAIR FOR THE IGNITION SWITCH; HOWEVER, THE VEHICLE CONTINUED TO HESITATE. WHILE DRIVING LESS THAN 15 MPH, THE VEHICLE INDEPENDENTLY SURGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A WHIPLASH. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI #10874822

155,000 miles · Aug 17, 2015

Vehicle Speed Control

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WHILE DRIVING I HAD SLOWED SLIGHTLY DOWN A HILL AND STARTED TO ACCELERATE UP HILL, WHEN I CRESTED HILL THE GAS PEDAL GOT STUCK. I HAD 2 CHILDREN IN CAR. GOT REALLY SCARED. I QUICKLY SWIPED MY FOOT UNDER PEDAL TO KNOCK ANYTHING BLOCKING OUT OF WAY, NOTHING THERE. I HIT BRAKES, CAR KEPT GOING AS IT WASN'T STRONG ENOUGH TO HOLD IT BACK. THREW CAR IN NEUTRAL AND THE ENGINE WAS SCREAMING. AS I ROLLED TO SIDE THE PEDAL, WITH MANIPULATION, BECAME UNSTUCK. THIS WAS A VERY SCARY INCIDENT, WHICH COULD HAVE ENDED BADLY. I RESEARCHED ON THE NET AND SAW MANY OTHER COMPLAINTS OF THIS NATURE. PLEASE DO SOMETHING. CONSUMERS ARE BEING ROBBED OF THE 2ND BIGGEST ASSET THEY SPEND THEIR HARD EARNED MONEY ON.

NHTSA ODI #10749027

102,500 miles · Apr 21, 2015

Vehicle Speed Control

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I JUST GOT MY CHRYSLER TOWN AND COUNTRY, IT HASN'T EVEN BEEN THREE MONTHS SINCE I GOT IT AND NOW THE BAROMETRIC PRESSURE IS LOW WITCH IS CAUSING OTHER PROBLEMS WITCH ALSO CAUSE THE CAR TO SHUT OFF WHILE DRIVING I HAVE HAD ONE PERSON TELL ME THAT THE CAR SHOULDN'T BE ON THE ROAD. I WAS MAD BECAUSE I ONLY GOT IT BECAUSE I'M EXPECTING MY THIRD CHILD. I DON'T THINK ITS RIGHT THAT NOW I'M STUCK WITH THE CAR AND THE DEALERSHIP CAN'T DO ANYTHING ABOUT IT, DON'T GET ME WRONG I LOVE THE CAR IT JUST THE PROBLEMS I'M HAVING WITH THE CAR...THE PART THAT'S ON RECALL ON MY CAR I WAS TOLD THAT CHRYSLER HAS MADE THE PART YET RECALL L25 I DON'T THINK I'LL BE GETTING ANOTHER CHRYSLER. *TR

NHTSA ODI #10711943

55,500 miles · Mar 22, 2015

Electrical SystemEngineSteering

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WE'RE FOLLOWING UP ON OUR VEHICLE INVOICE AND RECEIPTS SENT TO CHRYSLER CUSTOMER ASSISTANCE, P.O BOX 21-8007 AUBURN HILLS, MI 48321-8007. IT HAS BEEN OVER 3 MONTHS AND WE STILL HAVEN'T RECEIVED THE PROPER REIMBURSEMENT FOR THE RECALL. WE SHOULD HAVE RECEIVED OUR PAYMENT WITHIN 60 DAYS AS DOCUMENTED IN THE RECALL NOTIFICATION. THE RECALL # IS L25/ NHTSA 14V-373 DUE TO THE FREQUENCY OPERATED BUTTON IGNITION KEY WHICH WOULD CAUSE THE ENGINE TO SHUT OFF. PLEASE CONTACT US WITH THE STATUS OR UPDATE TO THIS RECALL. *TR

NHTSA ODI #10700961

4,300,000 miles · Jan 16, 2015

Electrical SystemEngineVehicle Speed Control

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MANY, MANY , MANY TIMES THIS HAS HAPPENED. I WILL EITHER BE SLOWING DOWN FOR A RED LIGHT, TO MAKE A TURN, OR HIT A BUMP AND THE CAR SHUTS OFF. NO PARTICULAR REASON, NO IDIOT LIGHTS COME ON INDICATING A PROBLEM. IF I DIDN'T PAY ATTENTION TO THE HEATING/COOLING FAN, IT SHUTS OFF, I WOULDN'T KNOW THIS HAS HAPPENED. TWICE I HAVE BEEN DRIVING ON THE FREEWAY, HIT A BUMP AND THE CAR SHUTS OFF. 65 MPH WITH CHILDREN AND PETS IN THE CAR!. A COUPLE OF TIMES THE CAR HAS JUST SHUT OFF AT A STOP, NO BUMP, NOTHING APPARENT. I HAVE BEEN IN TO THE DEALERSHIP THREE TIMES, SPENDING LARGE AMOUNTS OF MONEY AND ALL THEY CAN SAY TO ME IS I'M SORRY WE COULD NOT DUPLICATE THE SITUATION. I RECEIVED A RECALL NOTICE ON 09-15-2014 ABOUT THE PROBLEM AND AS OF THIS DATE, 01-16-2015 I HAVE NOT BEEN NOTIFIED THAT IT IS MY TURN TO GET THE IGNITION FIXED. MY HUSBAND AND I BOTH CALLED THE DEALERSHIP TWO TIMES EACH AND ALL THEY CAN SAY IS THAT THE PART HASN'T BEEN MANUFACTURED OR THAT THEY HAVEN'T HEARD ANYTHING FROM CHRYSLER. *TR

NHTSA ODI #10673027

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module