NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter64,602 miles · Mar 10, 2011
Service Brakes, Hydraulic
I HAVE A 2008 CHRYSLER TOWN AND COUNTRY VAN..I HAVE 64,602 MILES ON IT..MY VAN STARTED SQUEALING AT THE STOP SIGNS AND NOW IT MAKES ALL KINDS OF NOISE WITH I PUT MY VEHICLE IN GEAR..MY BRAKES AND ROTORS ARE OUT IN MY VAN..I TALKED TO THE DEALERSHIP AND IT WILL COST CLOSE TO 500 TO FIX..AND THEY ALSO STATED THIS IS AN ONGOING ISS…
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I HAVE A 2008 CHRYSLER TOWN AND COUNTRY VAN..I HAVE 64,602 MILES ON IT..MY VAN STARTED SQUEALING AT THE STOP SIGNS AND NOW IT MAKES ALL KINDS OF NOISE WITH I PUT MY VEHICLE IN GEAR..MY BRAKES AND ROTORS ARE OUT IN MY VAN..I TALKED TO THE DEALERSHIP AND IT WILL COST CLOSE TO 500 TO FIX..AND THEY ALSO STATED THIS IS AN ONGOING ISSUE WITH THOSE VANS AND CHRYSLER IS AWARE OF THIS PROBLEM AND DOES NOTHING TO FIX THE ISSUE..I AM DRIVING AN UNSAFE VAN WITH 3 KIDS IN MY VEHICLE... *TR
NHTSA ODI #10389771
39,502 miles · Mar 1, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR ROUTINE REPAIRS WHEN HE WAS ADVISED THAT THE BRAKES WERE WEARING PREMATURELY. THE MECHANIC ADVISED REPLACING THE BRAKES AND ROTORS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE …
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY FOR ROUTINE REPAIRS WHEN HE WAS ADVISED THAT THE BRAKES WERE WEARING PREMATURELY. THE MECHANIC ADVISED REPLACING THE BRAKES AND ROTORS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 39,502.
NHTSA ODI #10386067
38,700 miles · Feb 15, 2011
Service Brakes, Hydraulic
RECURRING FAILURE OF BRAKE CALIPERS IN LEFT REAR WHEEL OF 2008 CHRYSLER TOWN & COUNTRY VAN. THERE WERE TWO FAILURES IN 38000 MILES WITHIN THREE YEARS. *TR
NHTSA ODI #10382836
100 miles · Feb 15, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 30 MPH ANOTHER DRIVER WARNED HIM THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO ADVISED HIM THAT HE NEEDED TO REPLACE THE FRONT BRAKES AND ROTORS. THE VEHICLE WAS R…
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 30 MPH ANOTHER DRIVER WARNED HIM THAT THERE WAS SMOKE COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO ADVISED HIM THAT HE NEEDED TO REPLACE THE FRONT BRAKES AND ROTORS. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN EIGHT MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN AND THE FAILURE WAS NOT DIAGNOSED SINCE CORPORATE HAD TO APPROVE THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10382810
64,000 miles · Feb 1, 2011
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED THE CONTACT WOULD APPLIED PRESSURE TO THE BRAKE PEDAL AND HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT ROTORS AND BRAKE PADS WERE REPLACED. THE FAILURE CONTINUED AND WAS TAKEN BACK TO THE DEALER WHERE THE FRONT AND BAC…
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED THE CONTACT WOULD APPLIED PRESSURE TO THE BRAKE PEDAL AND HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT ROTORS AND BRAKE PADS WERE REPLACED. THE FAILURE CONTINUED AND WAS TAKEN BACK TO THE DEALER WHERE THE FRONT AND BACK ROTORS AND BRAKE PADS WERE REPLACED; HOWEVER, THE GRINDING NOISE CONTINUED TO OCCUR. A TECHNICIAN ADVISED THAT THE FRONT AND BACK ROTORS AND BRAKE PADS WOULD NEED TO BE REPLACED. THE CONTACT STATED THEY HAVE OWNED THE VEHICLE FOR APPROXIMATELY TWO YEARS AND HAVE HAD THESE REPAIRS MADE THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
NHTSA ODI #10379838
30,383 miles · Jan 20, 2011
Service Brakes, Hydraulic
I WISH TO COMPLAIN ABOUT MY 2008 CHRYSLER TOWN AND COUNTRY'S CONSTANT BRAKE PROBLEMS. I HAVE BOTH FRONT AND REAR BRAKES FULLY REPLACED AT 30,000 MILE ONLY TO FAIL INSPECTION LESS THAN 12,000 MILES LATER THAT THE PADS AS WELL AS THE ROTORS NEED TO BE REPLACED AGAIN AT MY EXPENSE BECAUSE ALTHOUGH IT WAS UNDER 12,000 MILES(THE WAR…
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I WISH TO COMPLAIN ABOUT MY 2008 CHRYSLER TOWN AND COUNTRY'S CONSTANT BRAKE PROBLEMS. I HAVE BOTH FRONT AND REAR BRAKES FULLY REPLACED AT 30,000 MILE ONLY TO FAIL INSPECTION LESS THAN 12,000 MILES LATER THAT THE PADS AS WELL AS THE ROTORS NEED TO BE REPLACED AGAIN AT MY EXPENSE BECAUSE ALTHOUGH IT WAS UNDER 12,000 MILES(THE WARRANTY) I WAS 39 DAYS OVER 12 MONTHS. MY RESEARCH HAS SHOWN MULTIPLE COMPLAINT ON THIS VEHICLE FOR THIS EXACT PROBLEM RESULTING IS A PRORATED AUTHORIZED REIMBURSEMENT FROM CHRYSLER BACK IN JULY. THIS IS HAPPENING AGAIN AFTER THE "ONE TIME REIMBURSEMENT" AND THE DEALERSHIP WANTS OVER 400 FOR THE REPAIR OR THEY WILL NOT PASS THE INSPECTION. PLEASE LOOK INTO THIS AND THE 1000'S OF OTHER COMPLAINTS ABOUT THE TOWN AND COUNTRY 2008 FOR COSTLY CHEAP FACTORY AND REPLACEMENT BRAKES. A RECALL IS A MUST!!!!!!!!!!!!!!!!! *TR
NHTSA ODI #10377968
12,000 miles · Jan 12, 2011
Service Brakes, Hydraulic
BRAKES ON 2008 CHRYSLER TOWN AND COUNTRY ARE TOO SMALL FOR THE VEHICLE WEIGHT. I HAVE REPLACED ALL BRAKE PADS AND ROTORS THREE TIMES IN 37000 MILES. SAFETY RECALL REQUIRED. *TR
NHTSA ODI #10376347
49,000 miles · Dec 15, 2010
Service Brakes, Hydraulic
I HAVE A 2008 CHRYSLER TOWN AND COUNTRY, I HAVE SEVERAL ABS PROBLEMS. NOT ONLY THE ABS WARNING LIGHT COMES ON BUT THE SLIPPERY WHEN WET LIGHT COMES ON A DRY SURFACE AND I CAN'T GET PAST 20 MPH AND THE BRAKES FEEL LIKE THEIR ARE NOT WORKING PROPERLY EVEN THOUGH I HAVE NEW BRAKES. ALSO THE ESP LIGHT COMES ON ALL OF THE TIME AND TH…
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I HAVE A 2008 CHRYSLER TOWN AND COUNTRY, I HAVE SEVERAL ABS PROBLEMS. NOT ONLY THE ABS WARNING LIGHT COMES ON BUT THE SLIPPERY WHEN WET LIGHT COMES ON A DRY SURFACE AND I CAN'T GET PAST 20 MPH AND THE BRAKES FEEL LIKE THEIR ARE NOT WORKING PROPERLY EVEN THOUGH I HAVE NEW BRAKES. ALSO THE ESP LIGHT COMES ON ALL OF THE TIME AND THE DEALER TOLD IT IS NOT COVERED UNDER ANY TYPE OF WARRANTY. *TR
NHTSA ODI #10370846
20,600 miles · Nov 29, 2010
Service Brakes, Hydraulic
2008 CHRYSLER T & C BRAKES FAILING & NEED TO BE REPLACED @ 20000 MILES & 12 MO. OF OWNERSHIP. HAD REPLACED BY DEALER & NEEDS TO BE REPLACED AGAIN AFTER JUST 13 MOS. & 20000 MILES MORE. CHRYSLER ADMITS TO A FLAW- THE BRAKES TOO SMALL FOR SIZE & WEIGHT OF VEHICLE. BRAKES NEED TO BE RECALLED & CHRYSLER NEEDS TO FIX FLAW. *TR
NHTSA ODI #10368143
29,500 miles · Nov 14, 2010
Service Brakes, HydraulicSteering
WE BOUGHT THIS VAN USED IN MARCH 2010. IT HAS BEEN THE WORST VEHICLE WE HAVE EVER PURCHASED. PRIOR TO THIS 2008 MODEL, WE HAD A 2005. WE REALLY LIKED IT SO WE FIGURED WE'D UPGRADE SO TO SPEAK. THAT WAS THE MOST EXPENSIVE MISTAKE EVER. SINCE THEN WE HAVE REPLACED THE BRAKES AND ROTORS TWICE AND NOW IT NEEDS REAR BRAKE ROTORS. WHE…
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WE BOUGHT THIS VAN USED IN MARCH 2010. IT HAS BEEN THE WORST VEHICLE WE HAVE EVER PURCHASED. PRIOR TO THIS 2008 MODEL, WE HAD A 2005. WE REALLY LIKED IT SO WE FIGURED WE'D UPGRADE SO TO SPEAK. THAT WAS THE MOST EXPENSIVE MISTAKE EVER. SINCE THEN WE HAVE REPLACED THE BRAKES AND ROTORS TWICE AND NOW IT NEEDS REAR BRAKE ROTORS. WHEN I AM BRAKING AT ANY SPEED THE VAN SHAKES. THE VAN FEELS COMPLETELY UNBALANCED FOR SOME REASON. WE HAD AN ALIGNMENT DONE ON IT, NEW TIRES, A/C LINE BROKE, RADIO WOULD STOP WORKING, AND ONCE WHILE I WAS DRIVING THE VAN HAD THIS WEIRD WHITE SMOKE COMING OUT OF THE VENTS. THE STEERING IS ABSOLUTELY HORRIBLE AND IT EITHER PULLS TO THE LEFT OR RIGHT. WHEN I BRAKE, I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN BEFORE IT FINALLY STARTS TO SLOW. I HAVE 5 YOUNG CHILDREN AND I FEEL EXTREMELY UNSAFE IN THIS VAN. UNFORTUNATELY NOT ONLY ARE WE WASTING MONEY ON REPAIRS, BUT WE'RE WASTING PRECIOUS TIME IN DEALERSHIPS/MECHANICS THAT COULD BE SPENT TOGETHER AS A FAMILY. I REFUSE TO DRIVE HIGHER SPEEDS IN FEAR THAT THE BRAKES WILL FAIL. IN NO WAY DO I HANDLE THIS VEHICLE IN AN AGGRESSIVE MANNER. I FOLLOW ALL SPEED LIMITS AND DO NOT RIDE THE BRAKES. THIS IS NOT I REPEAT NOT NORMAL WEAR ON TEAR FOR ANY KIND OF VEHICLE! THE DEALERSHIP HAS BEEN NO HELP TO US. WE HAVE A BUMPER TO BUMPER EXTENDED WARRANTY AND IT'S DOING NO GOOD SINCE IT'S NOT EVEN COVERED. WE WILL NEVER EVER PURCHASE A CHRYSLER VEHICLE AGAIN AND GO OUT OF OUR WAY TO DISCOURAGE OTHERS FROM BUYING THEM AS WELL. I FIND IT VERY DISGUSTING THAT CHRYSLER IS NOT DOING ANYTHING TO RECTIFY THIS PROBLEM. I HAVE VERY PRECIOUS CARGO AS I'M SURE MANY OTHERS DO AS WELL. HOW MANY PEOPLE HAVE TO BE INJURED OR PERISH BEFORE THEY TAKE ACTION???? ABSOLUTELY RIDICULOUS!
NHTSA ODI #10366209
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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