NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter26,000 miles · Aug 4, 2011
Service Brakes, Hydraulic
BRAKES ON THE 2008 MODEL TOWN AND COUNTRY LIMITED ARE VERY POOR. I HAVE HAD THEM REPLACED TWICE NOW. ONCE AT 8000 AND NOW AT 26000 MILES. WE WERE ON OUR WAY FOR A FAMILY OUTING 5 OF US IN THE VAN. DRIVING TO GREAT AMERICA. WHEN ALL OF A SUDDEN THE REAR BRAKES STARTED SQUEALING AGAIN. THEN TO MAKE MATTERS WORSE THE HIGHWAY WAS H…
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BRAKES ON THE 2008 MODEL TOWN AND COUNTRY LIMITED ARE VERY POOR. I HAVE HAD THEM REPLACED TWICE NOW. ONCE AT 8000 AND NOW AT 26000 MILES. WE WERE ON OUR WAY FOR A FAMILY OUTING 5 OF US IN THE VAN. DRIVING TO GREAT AMERICA. WHEN ALL OF A SUDDEN THE REAR BRAKES STARTED SQUEALING AGAIN. THEN TO MAKE MATTERS WORSE THE HIGHWAY WAS HAVING CONSTRUCTION DONE SO THE RIGHT LANE WAS CLOSED AS WE PASSED AN AREA. SO I PULLED OVER TO THE FAR RIGHT SIDE. WELL AFTER WE PASSED THAT AREA OF HIGHWAY THE WORKERS DEEMED THAT THE RIGHT LANE HAD NOBODY PULLED OVER SO THEY SWITCHED THE SIGNS TO MAKE THE LEFT LANE CLOSED. THUS SENDING ALL OF THE TRAFFIC CARS TRUCKS WHAT EVER DIRECTLY INTO MY PATH AS I LAY UNDER MY VAN LOOKING TO SEE WHAT HAD HAPPENED.LUCKILY OTHER PEOPLE HAD NOTICED AND DIRECTED THEMAROUND ME.SO NO ONE GOT HURT THIS TIME. BUT ANOTHER VERY COSTLY REPLACEMENT.. I BELIEVE A RECALL IS IN ORDER THERE HAS BEEN 227 BRAKE COMPLAINTS WHEN FILED 8-4-11. *TR
NHTSA ODI #10417076
10,000 miles · Jul 25, 2011
Service Brakes, Hydraulic
2008 CHRYSLER TOWN AND COUNTRY MINI-VAN: CONSISTENTLY NEED TO REPLACE BRAKES AND ROTORS EVERY 10-12K MILES, AT SIGNIFICANT COST. *TR
NHTSA ODI #10414982
11,996 miles · Jul 20, 2011
Service Brakes, Hydraulic
EARLY BRAKE WEAR - I BOUGHT A 2008 CHRYSLER T&C IN DECEMBER 2010 WITH APPROXIMATELY 26,500 MILES. THE SERVICE HISTORY INDICATES THAT IT HAD THE BRAKES REPLACED WHEN IT WAS ONLY A YEAR OLD AND HAD 11,996 MILES. WE HAVE SINCE HAD TO REPLACE THE FRONT PADS AT 27,000 MILES AND AT 28,500 WE ARE NOW HAVING TO REPLACE THE REAR BRAKE PA…
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EARLY BRAKE WEAR - I BOUGHT A 2008 CHRYSLER T&C IN DECEMBER 2010 WITH APPROXIMATELY 26,500 MILES. THE SERVICE HISTORY INDICATES THAT IT HAD THE BRAKES REPLACED WHEN IT WAS ONLY A YEAR OLD AND HAD 11,996 MILES. WE HAVE SINCE HAD TO REPLACE THE FRONT PADS AT 27,000 MILES AND AT 28,500 WE ARE NOW HAVING TO REPLACE THE REAR BRAKE PADS WHICH ARE WEARING UNEVENLY AND ALL FOUR ROTORS. *KB
NHTSA ODI #10413737
17,000 miles · Jul 8, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH HE APPLIED THE BRAKES AND THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE. THE CONTACT ALSO HEARD A GRINDING NOISE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORM…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH HE APPLIED THE BRAKES AND THE VEHICLE EXPERIENCED AN INCREASED STOPPING DISTANCE. THE CONTACT ALSO HEARD A GRINDING NOISE DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL OF THE BRAKES WERE COMPLETELY WORN DOWN AND NEEDED TO BE REPLACED. THE BRAKES WERE REPLACED. APPROXIMATELY ONE YEAR LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE BRAKES WERE AGAIN REPLACED. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 34,000.
NHTSA ODI #10411465
13,000 miles · Jun 24, 2011
Service Brakes, Hydraulic
I HAVE A 2008 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW WITH CURRENTLY 13,000 MILES ON IT. WITHIN A YEAR WE BEGAN EXPERIENCING LOUD SQUEALING NOISES WHILE DRIVING FROM THE REAR OF THE CAR. IN 2010 THE DEALER HAD TO REPLACE THE FRONT AND REAR BRAKES PADS AND ROTORS. THE LOUD SQUEALING NOISE FROM THE REAR NEVER REALLY WAS RE…
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I HAVE A 2008 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW WITH CURRENTLY 13,000 MILES ON IT. WITHIN A YEAR WE BEGAN EXPERIENCING LOUD SQUEALING NOISES WHILE DRIVING FROM THE REAR OF THE CAR. IN 2010 THE DEALER HAD TO REPLACE THE FRONT AND REAR BRAKES PADS AND ROTORS. THE LOUD SQUEALING NOISE FROM THE REAR NEVER REALLY WAS RESOLVED. MOST RECENTLY WE HAVE NOTICED A BURNING ODOR AND SMELL FROM THE REAR TIRE AREA AND THE REAR WHEEL RIMS ARE VERY HOT TO THE TOUCH WHEN WE STOP THE CAR TO INSPECT. WE HAVE RESEARCHED THIS ON-LINE AND NOTICE THAT THERE ARE HUNDREDS, IF NOT THOUSANDS, OF SIMILAR COMPLAINTS. I CONTACTED THE SERVICE MANAGER AT MY DEALER IN CHICAGO AND THEY INFORMED ME THAT THEY HAVE SEEN AND ARE EXPERIENCING THIS ISSUE FREQUENTLY WITH BRAKE TYPE ISSUES FOR CHRYSLER TOWN & COUNTRY 2008 MODELS AND THE STANDARD REMEDY IS TO CHANGE THE BRAKE PADS AND ROTORS. MANY PEOPLE HAVE REPORTED DOING THIS SEVERAL TIMES WITH VERY LOW MILEAGE. THIS DOES NOT RESOLVE THE ISSUE. THERE IS OBVIOUSLY A PROBLEM HERE, THE ROOT CAUSE HAS NOT BEEN ADDRESSED, AND CHRYSLER NEEDS TO TAKE OWNERSHIP AND RESPONSIBILITY FOR THIS ISSUE. I AND OTHERS SHOULD NOT HAVE TO CONTINUOUSLY PAY OR INVEST TIME TO ADDRESS THESE PROBLEMS ESPECIALLY AT VERY LOW MILEAGE. *TR
NHTSA ODI #10408776
14,000 miles · Jun 23, 2011
Electrical SystemService Brakes, Hydraulic
PROBLEM 1 - THE VAN VIBRATES VIOLENTLY WHEN BRAKING DOWNHILL. CHANGING BRAKE PADS, ROTORS AND CALIPERS DOES NOT REPAIR THE PROBLEM. PROBLEM 2 - DURING WARM WEATHER (80 DEGREES AND ABOVE) THE WIPERS RUN CONTINUALLY, THE POWERED DRIVERS SEAT GOES BACK AND FORTH, THE GAUGES DO NOT WORK, ALL OF THE WARNING LIGHTS COME ON, THE HEADL…
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PROBLEM 1 - THE VAN VIBRATES VIOLENTLY WHEN BRAKING DOWNHILL. CHANGING BRAKE PADS, ROTORS AND CALIPERS DOES NOT REPAIR THE PROBLEM. PROBLEM 2 - DURING WARM WEATHER (80 DEGREES AND ABOVE) THE WIPERS RUN CONTINUALLY, THE POWERED DRIVERS SEAT GOES BACK AND FORTH, THE GAUGES DO NOT WORK, ALL OF THE WARNING LIGHTS COME ON, THE HEADLIGHTS COME ON, THE STEREO/NAV WILL NOT WORK, THE A/C QUITS COOLING BUT THE FAN CONTINUES TO BLOW, THE POWER WINDOW WILL NOT WORK AND THE LIFT GATE WILL NOT OPEN.
NHTSA ODI #10409591
51,000 miles · Jun 13, 2011
Service Brakes, Hydraulic
3RD REPLACEMENT OF FRONT ROTORS ON 2008 TOWN AND COUNTRY LIMITED. LAST ROTOR REPLACEMENT WAS SEPT 2010 NOT EVEN A YEAR AGO. TOTAL MILES ON VEHICLE 51,000. 1ST REPLACEMENT OCCURRED AT APPROXIMATELY 13,000 MILES 1 YEAR AFTER PURCHASE. IF NOT CAUGHT DURING INSPECTION COULD HAVE LED TO SEVERE ACCIDENT. *TR
NHTSA ODI #10406100
29,215 miles · Jun 3, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP. WHEN THE BRAKES WERE ENGAGED, A LOUD GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETERMINED THE FRONT AND REAR BRAKES, AS WELL AS THE ROT…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND APPROACHING A TRAFFIC STOP. WHEN THE BRAKES WERE ENGAGED, A LOUD GRINDING NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETERMINED THE FRONT AND REAR BRAKES, AS WELL AS THE ROTORS WERE DEFECTIVE AND WOULD NEED REPLACING. IN ADDITION, THE REAR BRAKES WOULD NEED RESURFACING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 29,215. UPDATED 07/08/11*LJ THE REAR ROTORS WERE MACHINED. UPDATED 07/28/11
NHTSA ODI #10404365
Mileage unknown · Apr 26, 2011
Service Brakes, Hydraulic
I OWN A 2008 CHRYSLER TOWN & COUNTRY MINI VAN AND YESTERDAY WHEN I WAS DRIVING ON THE HIGHWAY, I HEARD A WEIRD SOUND FROM THE OUTSIDE AND COULD SMELL SOMETHING BURNING. I PULLED OVER AND CHECKED AROUND TO SEE SMOKE COMING OUT FROM MY LEFT REAR WHEEL. I PUT SOME WATER ON IT AND HAD TO TOW IT TO THE DEALER AS I DID NOT WANT TO TA…
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I OWN A 2008 CHRYSLER TOWN & COUNTRY MINI VAN AND YESTERDAY WHEN I WAS DRIVING ON THE HIGHWAY, I HEARD A WEIRD SOUND FROM THE OUTSIDE AND COULD SMELL SOMETHING BURNING. I PULLED OVER AND CHECKED AROUND TO SEE SMOKE COMING OUT FROM MY LEFT REAR WHEEL. I PUT SOME WATER ON IT AND HAD TO TOW IT TO THE DEALER AS I DID NOT WANT TO TAKE ANY CHANCE. THE DEALER (GURNEE DODGE) TOLD ME THAT I HAVE TO REPLACE MY REAR BRAKE PADS AND THE ROTORS AS THEY ARE WORN OUT AND AT ONLY 21,000 MILES. I HAVE NEVER HAD TO REPLACE BRAKE PADS AND ROTORS AT SUCH A LOW MILEAGE ON ANY VEHICLE I HAVE OWNED. I HAVE BEEN DRIVING FOR 20 YEARS, HAVE OWNED MANY VEHICLES AND AM NOT DRIVING ANY DIFFERENTLY THAN I HAVE DRIVEN IN THE PAST. THE DEALER DID NOT GIVE ME THE VEHICLE AS HE SAID IT IS A SAFETY ISSUE AND I WAS FORCED INTO CHANGING MY PADS FOR $300.00. PLEASE NOTE, I HAD ALREADY REPLACED MY FRONT BRAKE PADS AND THE ROTORS AS THEY ARE WORN OUT AT ONLY 15,961 MILES IN APR-2010. BUT FORTUNATELY, THERE WAS A RECALL ON THE FRONT BRAKE AND ROTORS , SO I GOT THIS REIMBURSED. I FILED A COMPLAINT WITH CHRYSLER AND WAS TOLD "TOO BAD" AND NO RECALLS ON REAR BRAKES AND ROTORS AND THEY WOULD ONLY COVER UNTIL 12,000 MILES. I BROWSED AND SAW MANY HAVING THIS SAME PROBLEM WITH BRAKE PADS AND ROTORS. I THINK CHRYSLER HAS SOME INFERIOR QUALITY ON THESE PARTS ON THESE VEHICLES. THIS IS VERY DANGEROUS AS THE VEHICLE COULD CATCH FIRE AND SHOULD BE SUBJECTED TO RECALL. *TR
NHTSA ODI #10397475
2,500 miles · Mar 17, 2011
Service Brakes, HydraulicUnknown Or OtherVisibility
STUCK CALIPERS AND SMOKING REAR WHEELS AT APPROXIMATELY 2500 MILES. COMPLAINED TO DEALERSHIP WHICH HAS TAKEN SEVERAL TIMES TO FIX THE PROBLEM. AFTER NEW BRAKES AND CALIPERS AGAIN AND BEARINGS REPLACED, AGAIN THIS WAS DONE IN NOVEMBER 2010 CUSTOMER COMPLAINED OF REAR NOISES AS BRAKES STICKING OR SOME PROBLEM WITH BEARINGS THAT W…
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STUCK CALIPERS AND SMOKING REAR WHEELS AT APPROXIMATELY 2500 MILES. COMPLAINED TO DEALERSHIP WHICH HAS TAKEN SEVERAL TIMES TO FIX THE PROBLEM. AFTER NEW BRAKES AND CALIPERS AGAIN AND BEARINGS REPLACED, AGAIN THIS WAS DONE IN NOVEMBER 2010 CUSTOMER COMPLAINED OF REAR NOISES AS BRAKES STICKING OR SOME PROBLEM WITH BEARINGS THAT WERE REPLACED. DEALER FOUND "NO PROBLEM". 3/11/2011 HOWEVER THE CAR IS STILL MAKING NOISES AND CONCERN FOR SAFETY IS THE ISSUE FOR THE CUSTOMER. ALSO, THE DEFROSTER DO NOT ALWAYS WORK AND CUSTOMER HAS TO SCRAPE THE INSIDE OF THE WINDOW TO SEE OUT. DEALER COULD NOT RE-CREATE. ALSO WHEN IT RAINS OR SLUSH THE UNDERNEATH OF THE CAR BANGS AS IF SOMETHING IS LOOSE. CUSTOMER ASKED DEALERSHIP TO CHECK ALSO ON 3/11/2011 AND STILL THE SAME ANSWER "COULD NOT RE-CREATE" AND FOUND NOTHING. CUSTOMER ASKED TO CHECK BRAKES, BEARINGS, CONVERTER AND DIFFERENTIAL ON 3/11/2011 FOR THE 4TH TIME AND AGAIN NOTHING WAS FOUND. CAR HAS HAD NUMEROUS PROBLEMS FROM DAY ONE INCLUDING THE GEAR SHIFT COMING OFF IN HAND. HOT WHEEL SYNDROME IN 2009 FIXED BUT IS BACK. CUSTOMER GOING ON TRIP AND WANTS THIS DOCUMENTED.
NHTSA ODI #10392033
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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