Electrical System. Review the 1,242 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports17 fire reports29 injury reports

Service Brakes, Hydraulic complaints

195 reports

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18,000 miles · Nov 17, 2009

Service Brakes, Hydraulic

HAD TO REPLACE MY BRAKE PADS AND ROTORS ON MY 2008 TOWN & COUNTRY AT ONLY 18000 MILES. THAT IS UNACCEPTABLE!!!!! *TR

NHTSA ODI #10292607

16,000 miles · Nov 16, 2009

Service Brakes, Hydraulic

AT 16,000 HAD TO REPLACE FRONT BRAKE PADS DEALER SAID POSSIBLY ROTORS AS WELL 2008 CHRYSLER T&C TOURING VAN. ROTORS DID NOT NEED CHANGED BUT 16,000 MILES ARE RIDICULOUS FOR A BRAKE PAD CHANGE. DEALER SAID THIS IS NORMAL AND HAD SEEN PAD CHANGES AS EARLY AS 12,000 MILES...YOU'VE GOT TO BE KIDDING! *TR

NHTSA ODI #10292379

23,000 miles · Nov 14, 2009

Service Brakes, Hydraulic

2008 TOWN & COUNTRY CHRYSLER MINI-VAN NEEDED COMPLETE FRONT BRAKE REPLACEMENT INCLUDING ROTORS. SHOP REPAIRING BRAKES SAID THEY HAD SEEN THIS ON SEVERAL OTHER VANS OF THE SAME YEAR AND WITH SIMILAR LOW MILEAGE. I OWNED A TOYOTA HIGHLANDER FOR OVER 3 YEARS AND NEVER NEEDED TO DO ANY BRAKE WORK. WHY WOULD THE BRAKES NEED TO BE …

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NHTSA ODI #10292157

21,130 miles · Nov 11, 2009

Service Brakes, Hydraulic

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AFTER ONLY 3000 MILES I TOOK IT TO THE DEALERSHIP (JAN09) BECAUSE I NOTICED THAT THE FRONT LEFT ROTOR HAD ABNORMAL GROOVES ON IT- I KNOW A SMOOTH ROTOR, AND THAT ONE WAS NOT! RIGHT FRONT ROTOR WAS SMOOTH. DEALERSHIP RETURNED VEHICLE SAYING ALL CONDITIONS NORMAL- THEY DIDN'T TELL ME ABOUT THIS HUGE PROBLEM- I HAD TO FIND OUT ABOUT IT MYSELF! LATER, AT 16,000 MILES BRAKES SQUEAKED UNDER ALL BRAKING CONDITIONS. LATER, AT 21,000 MILES OF NORMAL CITY & HIGHWAY DRIVING & NOT HARSH BRAKING, I READ ABOUT THESE MULTIPLE COMPLAINTS AND WENT TO MY LOCAL SERVICE STATION- YUP, REPLACE FRONT PADS & ROTORS FOR $350. ROTORS WERE 1.075 AND 1.079 (MIN SPEC 1.040); PADS WERE 90% WORN. I THEN CALLED CHRYSLER CUSTOMER SERVICE REP AND SENIOR RESOLUTION TEAM- NO LUCK. I WENT TO A DIFFERENT DEALERSHIP- NO LUCK. LUCKILY FOR ME BASED ON MY OWN INTUITION AND RESEARCH, I FOUND OUT ABOUT THE PROBLEM BEFORE MY WIFE & KIDS WERE HARMED BY UNSAFE BRAKES. 21K MILES FOR NEW BRAKES- YOU'VE GOT TO BE KIDDING ME! I CURRENTLY HOLD THE FAILED PARTS. PLS HELP ME & OTHERS. *TR

NHTSA ODI #10291905

23,600 miles · Nov 11, 2009

Service Brakes, Hydraulic

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BRAKES ON 2008 CHRYSLER TOWN AND COUNTRY PREMATURELY WORN AT 23,000 MILES. BRAKES WERE INSPECTED BY AN AUTHORIZED DEALER AT 19,200 MILES DURING A ROUTINE TIRE ROTATION AND NO NOTIFICATION OF WORN BRAKE PADS WAS GIVEN. AT APPROXIMATELY 22,000 MILES WE BEGAN TO HEAR A LIGHT GRINDING IN THE FRONT RIGHT WHEEL DURING BRAKING. WE TOOK THE VEHICLE INTO AN AUTHORIZED DEALER AT 23,600 MILES FOR INSPECTION OF THE GRINDING, WHICH HAD GOTTEN SIGNIFICANTLY WORSE. I WAS NOTIFIED THAT THE BRAKES WERE DOWN TO METAL ON METAL AND THE ROTORS WERE TOO FAR GONE TO RESURFACE. AUTHORIZED DEALER REPLACED THE ROTORS, BRAKE PADS, AND FLUSHED AND REPLACED THE BRAKE FLUID AT THE OWNER'S EXPENSE OF $575. THIS APPEARS TO BE PREMATURE FOR PADS TO GO TO METAL ON METAL AT ONLY 23,600 MILES WITH NO PRIOR NOTIFICATION. THERE WAS NO WARNING OF WORN BRAKE PADS SUCH AS A WEAR SENSOR OR INDICATOR WHICH CAUSES A SQUEALING IN THE BRAKES ON MOST VEHICLES. FIRST INDICATION THAT THE PADS WERE WORN WAS WHEN THE METAL ON METAL SOUND WAS HEARD. *TR

NHTSA ODI #10291834

21,897 miles · Nov 9, 2009

Service Brakes, Hydraulic

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7/31/09 - 21,897 VEHICLE MILES - BRAKES BEGAN SQUEAKING - DEALER REP. RECOMMENDED WE WASH ANY BRAKE DUST OUT OF THE WHEELS TO SEE IF THAT RESOLVED THE PROBLEM. 8/5/09 - BROUGHT THE VEHICLE BACK TO THE DEALER AS THIS DID NOT RESOLVE THE PROBLEM. IT WAS SQUEAKING AND MAKING A CRUNCHING SOUND WHEN BRAKING, LIKE METAL TO METAL. BELIEVE IT WAS UNSAFE TO DRIVE - HAD THE VEHICLE TOWED TO THE DEALER. VEHICLE HAD 22,009 MILES. WE WERE TOLD THE FRONT BRAKE PADS WERE AT 26.97 AND MINIMUM SPECS ARE 26.4. THE DEALER REPLACED THE FRONT BRAKE PADS AND FRONT ROTORS WERE TURNED. WE WERE TOLD THE ROTORS DID NOT NEED REPLACING AT THAT TIME. 8/25/09 - WE WERE STILL EXPERIENCING A PULSATION WHEN BRAKING. TOOK THE VEHICLE TO OUR PERSONAL MECHANIC. THEY REPLACED AND RESURFACED THE FRONT ROTORS THAT WERE WARPED. THE BRAKES FELT BETTER BUT WE STILL NOTICED AN UNUSUAL SHUDDERING AND HEARD A DEEP CREAKING SOUND AT THE TAIL END WHILE BRAKING. OUR PERSONAL MECHANIC ADVISED THE REAR PADS NEEDED REPLACING AND THE REAR ROTORS HAD 45% WEAR. FEARING WE WOULD HAVE TO REPLACE THE REAR ROTORS IN THE NEAR FUTURE, WE OPTED TO SAVE LABOR CHARGES LATER AND HAVE BOTH THE REAR PADS AND ROTORS REPLACED. THE BRAKES ARE PERFORMING WONDERFULLY NOW AND ARE VERY SMOOTH. WE FEEL THEY ARE SAFE. WE ARE CONCERNED THOUGH THAT WE WILL HAVE TO REPLACE PADS AND ROTORS EVERY 20,000 MILES AND BELIEVE THIS IS UNSAFE AND UNREASONABLE. WE HAVE OWNED MANY CHRYSLER & DODGE VEHICLES IN THE PAST AND SPECIFICALLY BOUGHT THIS BASED ON OUR PAST POSITIVE EXPERIENCES WITH THESE VEHICLES. I AM THE PRINCIPAL DRIVER OF THE VEHICLE AND HAVE NEVER HAD THIS PROBLEM WITH ANY VEHICLES I HAVE OWNED IN THE PAST. MY DRIVING CONDITIONS AND STYLE HAVE NOT CHANGED EITHER. *TR

NHTSA ODI #10291500

26,000 miles · Nov 5, 2009

Service Brakes, Hydraulic

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THE FRONT BRAKES ON MY 2008 CHRYSLER TOWN AND COUNTRY NEEDS TO BE REPLACED....THE VEHICLE ONLY HAS 26000 MILES ON IT, AT A COST OF SEVERAL HUNDRED DOLLARS. AFTER RESEARCHING BLOGS, ETC., I HAVE DISCOVERED THAT MANY OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM (INCLUDING THE DODGE CARAVANS) AND I BELIEVE IT'S A SERIOUS ISSUE THAT REQUIRES CHRYSLER TO COVER THE COSTS WE (THE CONSUMERS) HAVE INCURRED BECAUSE OF THIS DEFECT. THAT SHOULD BE ENOUGH TO RAISE A RED FLAG, BUT I KNOW WE ARE NOT THE ONLY CONSUMERS WITH THIS PROBLEM. CHRYSLER/DODGE HAS EVEN ACKNOWLEDGED THE ISSUE WITH TSB #05-006-08 ISSUED 12-08-2009. BUT IT IS NOT COVER BY THE WARRANTY. *TR

NHTSA ODI #10291185

17,000 miles · Nov 5, 2009

EquipmentService Brakes, Hydraulic

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I PURCHASED MY 2008 T & C 4 MONTHS AGO AND IT HAS 14,000 AND IT NOW HAS ONLY 17,000 MILES. I TOOK IT TO THE DEALER TODAY BECAUSE IT WAS MAKING NOISES THAT SOUNDED LIKE THERE WAS SOMETHING WRONG WITH THE BRAKES AND ALSO FOR THE DVD PLAYER, AND THE OUTLET THAT WASN'T WORKING THE BACK. THEY TOLD ME THE BRAKE PADS AND ROTORS WOULD HAVE TO BE REPLACED. I WOULD HAVE TO FORK OUT $400. THIS IS OBVIOUSLY AN ONGOING PROBLEM THAT CHRYSLER NEEDS TO OWN UP TO AND FIX. THEY ALREADY GOT ME FOR THE COST OF THE VAN AND NOW IT SEEMS EVERY 5-10,000 THEY WILL BE GETTING ME FOR $400 BECAUSE I AM GOING TO HAVE TO REPLACE THE BRAKES AND ROTORS. *TR

NHTSA ODI #10291133

9,000 miles · Nov 4, 2009

Service Brakes, Hydraulic

NEEDS NEW FRONT PADS AND ROTORS AT 14,000 MILES. I MADE THE MISTAKE OF WAITING TO LONG TO REPORT PROBLEM BECAUSE THE WARRANTY IS 12,000 MILES AND PROBLEM STARTED WELL BEFORE 12,000 MILES. *TR

NHTSA ODI #10290967

17,000 miles · Nov 3, 2009

Service Brakes, Hydraulic

HAVE BRAKE FAILURE AT 17,000 MILES. BRAKES WERE MAKING NOISE STARTING AT ABOUT 3,000 TO 4,000 MILES HAD BRAKES CHECKED AT DEALERSHIP AT ABOUT 9,000 MILES, PADS WERE INSPECTED TO BE OK AND THEY TURNED THE ROTORS. HOWEVER, THEY CONTINUED TO MAKE NOISE. TOOK VEHICLE INTO DEALERSHIP AT 17,000 MILES AND THEY INFORMED ME THAT IT W…

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NHTSA ODI #10290761

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module