Electrical System. Review the 1,242 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 375 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 204 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports17 fire reports29 injury reports

Service Brakes, Hydraulic complaints

195 reports

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25,000 miles · Dec 22, 2009

Service Brakes, Hydraulic

MY 2008 CHRYSLER TOWN AND COUNTRY STARTED MAKING FRONT BRAKE NOISE AT 25,000 MILES. WHEN REMOVING THE FRONT WHEELS FOR TIRE ROTATION, NOTICED THE PADS WERE WORN DOWN AND THE ROTORS HAD A DEEP RIDGE ON THE OUTSIDE. *TR

NHTSA ODI #10296657

20,000 miles · Dec 21, 2009

EquipmentService Brakes, Hydraulic

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I HAD MY TOWN AND COUNTRY FOR JUST OVER 20,000 MILES AND I NEED TO REPLACE THE REAR BRAKES PADS ON MY VACATION. LUCKY I AM A MECHANIC AND COULD DO IT MYSELF. I CALLED THE DEALER DOWN IN FLORIDA AND ASKED IF THERE WAS ANY PROBLEMS WITH THAT MODEL THEY SAID NO. I ASKED FOR PRICE ON PADS AND IF THEY HAD THEM. I CALLED THE PARTS STORE AND THEY HAD THE FRONT BUT NOT HE BACKS THAT WOULD BE A DAY. THE DEALER TOLD ME 4 TO 5 DAYS FOR THE BACK AND FRONTS. I ASKED THE PRICE AND THEY WHERE LESS THEN 1/2 THE PRICE. I ORDERED AND DID THE BRAKE JOB. I HAD TO CALL A DEALER TO FIND OUT HOW TO COMPRESS THE CALIBERS THEY DID NOT KNOW. I REMEMBER THAT VOLKSWAGEN HAD CALIBERS LIKE THIS AND IS TURNED IN. I DID THE BRAKES AND NEEDED TO DO THEM 3 MONTHS LATER AND ROTORS THIS TIME. I FEEL THERE IS A FACTORY PROBLEM HERE. *TR

NHTSA ODI #10296609

13,000 miles · Dec 21, 2009

Service Brakes, Hydraulic

AFTER 13K MILES HAD TO HAVE THE FRONT BRAKES AND ROTORS REPLACED. THEN AT ABOUT 21K THE REAR BRAKES REPLACED. THIS IS UNACCEPTABLE AND EXPENSIVE. *TR

NHTSA ODI #10296522

22,000 miles · Dec 14, 2009

Service Brakes, Hydraulic

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2008 TOWNCOUNTRY TOURING VAN 3.8 V6, EXCESSIVE BRAKE WEAR AND WHEEL PAD DUST.MY WIFE HAS DRIVEN THE SAME ROUT TO WORK FOR PAST 22 YEARS 90%OF MILES PUT ON HIGHWAY MILES ,70MILES DAILY ROUND TRIP THREE STOP LIGHTS,6 STOP SIGNS ONE WAY. ON ALL PREVIOUS VEHICLES 2 ISUZU RODEOS AND LAST ONE WAS FORD TAURUS ALL 3 HAD 200.000+ MILES WHEN SOLD . ALL OF THEM REQUIRED ONLY 2 SETS OF BRAKE PADS ON FRONT WHEELS ,ONE SET ON REAR ,AND DID NOT HAVE TO RESURFACE ANY ROTORS ON ANY OF MY VEHICLES I DO MOST OF SERVICEWORK AFTER WARRANTY EX AS WELL AS 2 TRUCKS 1 1992 CHV 4X4 EX CAB 227,000 IS ON ITS THIRD SET FROM FACTORY, 1 04 FORD CREW CAB 55,000 AND BRAKES ARE HALF WORN.(( NOW OUR PROBLEM CHY VAN 22,000 MILE BRAKE DUST THAT WAS A THICK FILM, LIKE THE COLOR OF THE USED OIL, THE DUST WAS THICK AFTER THE FIRST 5-600 MILES I CALLED THE SERVICE DEP AND WAS TOLD THAT IS A PROBLEM WITH MOST 08 DODGE, CHY VEH AND THEY HAVE NOT COME OUT WITH ANY NEW BRAKE PADS OR ROTORS TO REMEDY THIS,BUT SAID THEY HAVE MADE A SPRAY THAT YOU SPRAY ON RIMS SO DUST WILL NOT ACCUMULATE AS MUCH BUILDUP ON WHEELS . I TOLD THE SERVICE MANAGER THAT WE DID NOT SPEND 36,000 ON A VEHICLE TO WIPE WHEELS OFF EVERY 3-400 MILES OR BUY A CAN OF THEIR SPRAY FOR I THINK IT WAS AROUND 16-18 DOLLARS. THE SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT .AND I SAID YES YOU CAN I WILL HAVE MY WIFE COME BY HERE EVERY FRI AFTER NOON SO HE COULD WIPE THE BRAKE DUST OFF !! HE DIDN'T THINK THAT WAS TO FUNNY,SO EACH TIME I HAD THE 3 OIL CHANGES DONE I HAD THEM WIPE OFF WHEELS ON THERE TIME. SO HERE WE ARE TODAY 12-14 2009 22,000 MILES ON VAN WITH EX BRAKE PAD,ROTOR WEAR AND UNEVEN PAD WEAR FRONT L OUTSIDE FACE FINE, WITH ABOUT 3/16 PAD REM, INSIDE FRONT PAD METAL TO METAL ON LOWER HALF OF ROTOR ,UPPER HALF HAS 1/8 LEFT ON PAD .PASSFRONT PADS HAVE 3/16 LEFT WITH BOTH FRONT ROTORS HAVING A GOOD 3/16 WEAR GROVE INDENT LIP AT TOP OF ROTOR. LEAVING NOT ENOUGH FACE TO RESURFACE . PARTS ONLY 400 NO LABOR,NO ONE HELPS!! *TR

NHTSA ODI #10295727

27,200 miles · Dec 12, 2009

Service Brakes, Hydraulic

I HAVE OWNED A 2008 CHRYSLER TOWN & COUNTRY MINIVAN SINCE NEW AND IT CURRENTLY HAS 27,200 MILES ON IT. ALMOST ALL (APPROX. 20000) ARE HIGHWAY / COAST TO COAST MILES. THE FRONT BRAKES AND ROTORS ARE BAD AND NEED REPLACING. I HAVE TWO OTHER VEHICLES WITH OVER 60,000 MILES ON THEM AND THE BRAKES ARE STILL OKAY. 2008 CHRYSLER …

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NHTSA ODI #10295430

12,000 miles · Dec 11, 2009

Parking BrakeService Brakes, Hydraulic

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PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY TOURING BRAND NEW IN MAY 2008. WITHIN THE FIRST 12,000 MILES WE'VE HAD MULTIPLE PROBLEMS WITH THIS VAN. AS FAR AS THE SAFETY PROBLEMS SPECIFICALLY, THE BRAKE SYSTEM HAS BEEN A NIGHTMARE. THE PARKING BRAKE CABLE SNAPPED IN TWO AND BECAME DANGEROUS WHEN I COULDN'T PARK ON A HILL WITHOUT IT. THIS WAS FIXED UNDER WARRANTY THROUGH THE DEALERSHIP. THE NEXT SAFETY RELATED ISSUE WAS THAT THE BRAKES ON THE VAN STARTED TO SQUEAL AND WERE QUICKLY METAL ON METAL. I BROUGHT THE VAN INTO OUR LOCAL TIRE PLACE TO HAVE A REGULAR BRAKE JOB DONE AND WAS TOLD THAT THE ROTORS AND PADS WERE COMPLETELY SHOT AND COST OVER $300 TO HAVE REPLACED. THE MANAGER SAID I WAS ONE OF 12 OTHER CUSTOMERS IN THE LAST FEW MONTHS WITH 2008 DODGE/CHRYSLER MINIVANS HAVING THIS PROBLEM. HE SAID THAT HE SPOKE WITH SOMEONE FROM CHRYSLER TO SEE ABOUT HAVING THIS REPAIR COVERED UNDER WARRANTY AND SAID THAT THE PERSON AT CHRYSLER THAT HE SPOKE WITH CASUALLY MENTIONED THAT "OF COURSE THIS HAPPENED, THEY USED CHEAP PARTS" ON THESE VANS. I STILL HAVE THE ORIGINAL ROTORS AND PADS IF ANYONE NEEDS THEM FOR INVESTIGATION. AN ENTIRE CHUNK OF METAL HAD CHIPPED OFF OF ONE ROTOR!! THE TECH. AT THE REPAIR SHOP SAID THEY WERE THE CHEAPEST MADE THINGS THEY'VE SEEN ON A NEW VEHICLE. NO VEHICLE DRIVEN UNDER NORMAL, CARPOOLING CIRCUMSTANCES SHOULD EVER HAVE ROTORS AND PADS WEAR OUT AT 12,000 MILES. I WOULD LIKE TO SEE THIS LOOKED INTO AS TO WHY THIS IS HAPPENING WITH THIS YEAR VAN THROUGH THIS MAKE. THANKS. *TR

NHTSA ODI #10295395

12,000 miles · Dec 10, 2009

Service Brakes, Hydraulic

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JULY 2009 I TOOK THE CAR IN FOR AN OIL CHANGE AND CHECK UP BEFORE LEAVING TOWN FOR VACATION. BRAKES WERE SQUEAKING SO I ASKED TO HAVE THOSE CHECKED AS WELL. I DIDN'T EXPECT ANYTHING MUCH TO COME OF THE BRAKES SINCE THE CAR ONLY HAD ABOUT 12,000 MILES ON IT AT THE TIME. THEY SAID I HAD TO HAVE THE BRAKES DONE WHICH I DID. BRAKES STARTED SQUEAKING THE NEXT DAY WHILE ON THE TRIP AND THE CAR WOULD SHAKE WHEN BRAKING (NOT SUBTLY BUT ENOUGH TO SPILL DRINKS AND TO FEEL LIKE WE WERE RIDING A BUCKING BRONCO). CALLED THE DEALERSHIP WHO SAID IT WAS SAFE TO DRIVE UNTIL WE RETURNED TO TOWN AND COULD TAKE IT BACK TO THE DEALERSHIP. I TOOK THE CAR BACK IN IMMEDIATELY WHEN WE RETURNED AND HAD THE PROBLEM REPAIRED. THAT LASTED A FEW DAYS AND THE BRAKES STARTED TO SQUEAK AND THEN GRIND. CAR HAS BEEN IN AGAIN AND STILL NO RELIEF FROM THE PROBLEM. THIS IS THE 4TH CHRYSLER TOWN AND COUNTRY I HAVE HAD AND THE FIRST TIME I HAVE HAD ANY PROBLEMS. I AM GOING BACK TO THE DEALERSHIP AGAIN WHICH WILL MAKE IT AT LEAST 5 TIMES IN AS MANY MONTHS. I AM CONCERNED THAT THE VEHICLE IS UNSAFE TO DRIVE. *TR

NHTSA ODI #10295176

Mileage unknown · Dec 6, 2009

Service Brakes, Hydraulic

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MY WIFE PURCHASED A 2008 CHRYSLER TOWN AND COUNTRY IN MAY 2008.THIS VAN WAS IN NEED OF NEW FRONT ROTORS AND BRAKES AT 13000 MILES ( WHICH WAS OUT OF WARRANTY AND WE HAD TO PAY FOR) THE REPAIR WAS COMPLETED BY THE CHRYSLER DEALERSHIP WHERE THE VAN WAS PURCHASED. THE AN NOW HAS 19000 MILES AND IS IN NEED OF ANOTHER FRONT BRAKE JOB. IT IS ALSO PULSATING FROM THE REAR WHICH MEANS THAT THE ROTORS AND BRAKES ARE GONE ON THE REAR AS WELL. IN 30 YEARS OF OWNING VEHICLES I HAVE NEVER SEEN BRAKES AND ROTORS THAT WILL BE WORN OUT AT SUCH LOW MILEAGE. I HAVE A FRIEND AND A SISTER IN LAW WHO ARE EXPERIENCING SIMILAR PROBLEMS WITH THEIR 2008 T&C'S. SOMETHING MUST BE DONE. *TR

NHTSA ODI #10294629

22,436 miles · Dec 5, 2009

Service Brakes, HydraulicSuspension

I HAVE A 2008 CHRYSLER TOWN & COUNTRY VAN WITH JUST 22,000 MILES ON IT AND HAVE BEEN TOLD I NEED NEW BRAKES AND ROTORS. I HAVE NEVER HAD TO REPLACE BRAKE PADS AT THIS LOW OF MILEAGE. I HAVE HEARD FROM OTHERS THAT THIS IS A PROBLEM WITH THESE VANS DUE TO THE ROTORS AND BRAKE PADS BEING TO SMALL. I FEEL THAT CHRYSLER SHOULD BE MAD…

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NHTSA ODI #10294601

11,000 miles · Nov 30, 2009

Service Brakes, Hydraulic

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I HAVE HAD MAJOR BRAKE PROBLEMS WITH MY TOWN AND COUNTRY 2008 VAN. I FIRST NEED NEW ROTORS AND PADS AT 11,000. CHRYSLER COVERED THAT UNDER WARRANTY. THEN AGAIN AT ABOUT 23,000 MILES MY PADS NEEDED TO BE REPLACED AND ROTORS REFINISHED. THE SECOND JOB I HAD DONE AT MIDAS, THEY HAD TO REPLACE THE FRONT BRAKE PADS AND RESURFACE THE ROTORS TWO MORE TIMES (IN THE LAST TWO MONTHS) BECAUSE THEY KEEP GLAZING. BOTTOM LINE IN CONVERSATIONS THAT I HAVE HAD, IT SOUNDS LIKE THE ROTORS THEY PUT ON THIS VEHICLE ARE NOT LARGE ENOUGH TO HANDLE THE WEIGHT OF THE VAN. I AM CONCERNED ABOUT THIS ISSUE AND IT IS CREATING MUCH ANXIETY IN ME. I AM ALWAYS LISTENING TO THE BRAKES AND WONDER HOW SOON I AM GOING TO HAVE TO TAKE THEM TO BE REPAIRED AGAIN. I ALSO WORRY THAT THIS CAN BE A DANGEROUS ISSUE. I FOUND FORUMS ON-LINE WHERE THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE. *TR

NHTSA ODI #10294043

Official recalls

20V396000 · Air Bags:frontal:driver Side:inflator Module; Steering: Steering Wheel/handle Bar

Jul 7, 2020

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Consequence & remedy

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Steering: Steering Wheel/handle Bar

Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

16V047000 · Air Bags:frontal

Jan 29, 2016

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Consequence & remedy

Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

14V373000 · Air Bags; Electrical System:ignition:switch

Jun 26, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Additional source detail variants (2)

Air Bags

Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Electrical System:ignition:switch

14V055000 · SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly

Feb 11, 2014

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Consequence & remedy

Consequence: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

11V394000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Equipment:appliance:air Conditioner

Aug 3, 2011

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Additional source detail variants (3)

Equipment:appliance:air Conditioner

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Air Bags:frontal

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

10V611000 · Equipment:appliance:air Conditioner

Dec 8, 2010

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.

Consequence & remedy

Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

09V351000 · Service Brakes, Hydraulic

Sep 11, 2009

ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.

Consequence & remedy

Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.

Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14004 · Totally Integrated Power Module Failure

Opened Sep 25, 2014 · Closed Jul 24, 2015

Status: closed (inferred from source dates) · Electrical System

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

RQ14002 · Air Bag Non-Deployment/Engine Stall

Opened Jun 16, 2014 · Closed Mar 2, 2015

Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972

Additional source detail variants (2)

Air Bags

Electrical System:ignition:module