NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
195 reportsClear category filter20,000 miles · Jan 20, 2010
Service Brakes, Hydraulic
BRAKES- LIKE EVERYONE ELSE- MY FRONT BRAKES FAILED AT 20,000 MILES- I COMPLAINED TO CHRYSLER BUT THEY HAD NO INTEREST IN DEALING WITH THE PROBLEM. $650 TO FIX- WHEN REPAIRING THE FRONT, THE MECHANIC DISCOVERED THAT THE BACK WERE WORN BY 95%. I DRIVE TO AND FROM WORK (HIGHWAY) AND TO SPORTING EVENTS FOR THE KIDS ON WEEKENDS- NO…
Read full complaint
BRAKES- LIKE EVERYONE ELSE- MY FRONT BRAKES FAILED AT 20,000 MILES- I COMPLAINED TO CHRYSLER BUT THEY HAD NO INTEREST IN DEALING WITH THE PROBLEM. $650 TO FIX- WHEN REPAIRING THE FRONT, THE MECHANIC DISCOVERED THAT THE BACK WERE WORN BY 95%. I DRIVE TO AND FROM WORK (HIGHWAY) AND TO SPORTING EVENTS FOR THE KIDS ON WEEKENDS- NO EXCESSIVE DRIVING OR STARTING AND STOPPING. *TR
NHTSA ODI #10300410
26,000 miles · Jan 19, 2010
Service Brakes, Hydraulic
2008 CHRYSLER TOWN AND COUNTRY BRAKES SYSTEM. JUST PASSED 25000 AND REQUIRED ALL FOUR BRAKES AND PADS TO BE REPLACED. WE WERE TOLD THAT WE WERE REALLY LUCKY TO HAVE EVEN MADE IT THAT FAR ON THE INITIAL SET. THIS VEHICLE WAS BOUGHT BRAND NEW AND WHEN WE TOOK IT IN FOR BURNING SMELL AND SQUEAKS ON THE BRAKES THIS ISSUE WAS DISC…
Read full complaint
2008 CHRYSLER TOWN AND COUNTRY BRAKES SYSTEM. JUST PASSED 25000 AND REQUIRED ALL FOUR BRAKES AND PADS TO BE REPLACED. WE WERE TOLD THAT WE WERE REALLY LUCKY TO HAVE EVEN MADE IT THAT FAR ON THE INITIAL SET. THIS VEHICLE WAS BOUGHT BRAND NEW AND WHEN WE TOOK IT IN FOR BURNING SMELL AND SQUEAKS ON THE BRAKES THIS ISSUE WAS DISCOVERED AND WAS NOT COVERED UNDER WARRANTY. PLEADING WITH CHRYSLER CORP AND THE DEALERSHIP RESULTED IN NOTHING OTHER THAN AN ACKNOWLEDGEMENT THAT THIS IS A KNOWN ISSUE AND HAD WE NOT DRIVEN SO GENTLY THEY SHOULD HAVE FAILED 10K MILES EARLIER. MY ONLY HOPE IS TO FILE A COMPLAINT AND HAVE THESE BRAKE PADS RECALLED AS IMPROPER FOR THE VEHICLE. THE REAL ISSUE IS THAT THE REPLACEMENT PADS WILL LAST UPWARDS OF 40K MILES. *TR
NHTSA ODI #10300369
19,000 miles · Jan 19, 2010
Service Brakes, Hydraulic
CHRYSLER TOWN AND COUNTRY - WORN ROTORS AND BAD BRAKES - JUST LIKE EVERYONE ELSE. COST ME $350 TO FIX - ONLY 19K MILES ON VEHICLE. GRINDING NOISE STARTED ABOUT FIVE DAYS AGO. ONE COMPLETELY TRASHED ROTOR, ONE SEVERELY GROOVED, HAD BACK BRAKES 'CLEANED' - SHOULDN'T HAVE TO REPLACE BRAKES ON A 1.5 YEAR OLD VEHICLE WITH SO FEW M…
Read full complaint
CHRYSLER TOWN AND COUNTRY - WORN ROTORS AND BAD BRAKES - JUST LIKE EVERYONE ELSE. COST ME $350 TO FIX - ONLY 19K MILES ON VEHICLE. GRINDING NOISE STARTED ABOUT FIVE DAYS AGO. ONE COMPLETELY TRASHED ROTOR, ONE SEVERELY GROOVED, HAD BACK BRAKES 'CLEANED' - SHOULDN'T HAVE TO REPLACE BRAKES ON A 1.5 YEAR OLD VEHICLE WITH SO FEW MILES ON IT. TAHOE DOESN'T NEED THEM AT 50K! *TR
NHTSA ODI #10300310
13,000 miles · Jan 19, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY WITH ANTI LOCK BRAKES. SHE STATED THAT THE VEHICLE WAS MAKING A SQUEALING NOISE WHILE DRIVING APPROXIMATELY 25 MPH WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKE SHOES AND BRAKES. TWO MONTHS LATER, THE VEHICLE WAS TAKEN TO A …
Read full complaint
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY WITH ANTI LOCK BRAKES. SHE STATED THAT THE VEHICLE WAS MAKING A SQUEALING NOISE WHILE DRIVING APPROXIMATELY 25 MPH WHEN DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKE SHOES AND BRAKES. TWO MONTHS LATER, THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP FOR REGULAR TIRE MAINTENANCE WHERE THEY FOUND THE BRAKE SHOES WERE WORN OUT AND THE VEHICLE WAS IN NEED OF NEW BRAKES YET AGAIN. NO FURTHER REPAIRS WERE MADE TO THE VEHICLE TO CORRECT THE PREMATURE WEAR OF THE BRAKES. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT WAS 34,000.
NHTSA ODI #10300260
29,200 miles · Jan 19, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT NOTICED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. SHE CITED A SQUEAKING NOISE WHEN SHE APPLIED THE BRAKES. A DEALER CONFIRMED THAT NEW BRAKES AND ONE ROTOR WERE NEEDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. SHE CALLED THE MANUFACTURER AND WAS CURRENTLY AWAI…
Read full complaint
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY. THE CONTACT NOTICED PREMATURE WEAR ON THE BRAKE PADS AND ROTORS. SHE CITED A SQUEAKING NOISE WHEN SHE APPLIED THE BRAKES. A DEALER CONFIRMED THAT NEW BRAKES AND ONE ROTOR WERE NEEDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. SHE CALLED THE MANUFACTURER AND WAS CURRENTLY AWAITING A RESPONSE. THE CURRENT MILEAGE WAS APPROXIMATELY 29,400. THE FAILURE MILEAGE WAS APPROXIMATELY 29,200.
NHTSA ODI #10300254
20,800 miles · Jan 19, 2010
Service Brakes, Hydraulic
I OWN A CHRYSLER TOWN & COUNTRY 2008, AFTER 20,800 MILES THE FRONT BRAKE SYSTEM HAD TO BE REPLACED, INCLUDING DISCS AND PADS, AND THE REAR HAD TO BE RESURFACED. I COMPLAIN TO THE DEALERSHIP, BAKERSFIELD CHRYSLER. THEY SAID IT WAS WEAR AND TEAR, BUT I ARGUED THAT THERE WAS SOMETHING WRONG IF THEY HAD TO BE REPLACED SO FAST FOR NO…
Read full complaint
I OWN A CHRYSLER TOWN & COUNTRY 2008, AFTER 20,800 MILES THE FRONT BRAKE SYSTEM HAD TO BE REPLACED, INCLUDING DISCS AND PADS, AND THE REAR HAD TO BE RESURFACED. I COMPLAIN TO THE DEALERSHIP, BAKERSFIELD CHRYSLER. THEY SAID IT WAS WEAR AND TEAR, BUT I ARGUED THAT THERE WAS SOMETHING WRONG IF THEY HAD TO BE REPLACED SO FAST FOR NO REASON. THE AGREED AFTER MUCH ARGUING TO COVER HALF THE COST OF THE TOTAL REPAIRS ($800). THEN, 2 MONTHS LATER , 8/17/09, I START HEARING A NOISE COMING FROM THE BOTTOM OF THE CAR AROUND WHERE THE EXHAUST IS LOCATED. I TAKE IT TO THE DEALERSHIP AND THEY TELL ME THAT THE EXHAUST IS HANGING DUE TO STRUCTURAL FAILURE OF THE MAIN BRACKET HOLDING THE EXHAUST. A COUPLE MORE DAYS IN THE SHOP AT THE DEALER TILL THE VEHICLE IS REPAIRED. I EXPRESSED MY CONCERN ABOUT SUCH A NEW CAR WITH HARDLY ANY MILES ON IT AND HAVING SO MANY PROBLEMS, THE DEALERSHIP BLEW ME OFF. NOW, AROUND 10/9/09 AND 30000 MILES, I HEAR THE BRAKES STARTING TO MAKE A LITTLE NOISE AGAIN, THEY TELL ME THEY NEED TO REPLACE THE FRONT PADS AND DISCS AND RESURFACE OR REPLACE THE REAR BRAKES AGAIN. THE PERSON THAT HELP US AT BAKERSFIELD CHRYSLER TOLD MY WIFE THAT THE REASON FOR THE BRAKES FAILING AGAIN IS BECAUSE WE DON'T KNOW HOW TO DRIVE. I PAID FOR THE BRAKES TO BE FIXED SO I DIDN'T HAVE TO WAIT AND WASTE MORE TIME ON CHRYSLERS POOR EXCUSES. I HAVE PERFORM EVERY SINGLE MAINTENANCE PROCEDURE RECOMMENDED BY CHRYSLER AT THE CHRYSLER DEALERSHIP BUT I FEEL THE CAR HAS A MANUFACTURING PROBLEM WITH THE BRAKES. I AM EXTREMELY CONCERN WITH THE SITUATION SINCE THIS IS MY FAMILY VEHICLE AND MY TWO BABIES AND MY WIFE DRIVE IT EVERYWHERE. THE ONLY FEEDBACK WE HAVE RECEIVED FROM CHRYSLER IS THAT WE DON'T KNOW HOW TO DRIVE THE CAR, THIS IS FRUSTRATING! IN THE MEAN TIME, I DON'T KNOW WHO ELSE TO RECUR TO, I HAVE PLACE SEVERAL COMPLAINTS WITH CHRYSLER CUSTOMER RELATIONS AND NOBODY HAS HAD THE COURTESY TO CALL ME BACK. PLEASE HELP ME! *TR
NHTSA ODI #10300223
15,000 miles · Jan 19, 2010
Service Brakes, Hydraulic
BRAKES FAILED AT 15,000 MILES NEEDING COMPLETE REPLACEMENT. DEALER CLAIMED OUT-OF-WARRANTY. HAVE DRIVEN A CHRYSLER MINIVAN FOR OVER 14 YEARS AND HAVE NEVER HAD TO REPLACE BRAKES THIS FREQUENTLY BEFORE. *TR
NHTSA ODI #10300221
Mileage unknown · Jan 15, 2010
Service Brakes, Hydraulic
NEEDED TO REPLACE BRAKES & 1 ROTOR AFTER THE 20,000 MILE MARK ON A 2008 CHRYSLER TOWN & COUNTRY LX. WE BOUGHT THE VAN FROM THE DEALER WITH 14,000 MILES ON IT. THE VEHICLE WAS A DEMO SO WHEN WE BOUGHT IT, WE WERE CONSIDERED THE "FIRST" OWNERS. ONE OF OUR FRIENDS JUST REPLACED THE BRAKE PADS FOR THE FIRST TIME ON THEIR KIA AFTER …
Read full complaint
NEEDED TO REPLACE BRAKES & 1 ROTOR AFTER THE 20,000 MILE MARK ON A 2008 CHRYSLER TOWN & COUNTRY LX. WE BOUGHT THE VAN FROM THE DEALER WITH 14,000 MILES ON IT. THE VEHICLE WAS A DEMO SO WHEN WE BOUGHT IT, WE WERE CONSIDERED THE "FIRST" OWNERS. ONE OF OUR FRIENDS JUST REPLACED THE BRAKE PADS FOR THE FIRST TIME ON THEIR KIA AFTER 75,000 MILES. *TR
NHTSA ODI #10299883
22,000 miles · Jan 15, 2010
Service Brakes, Hydraulic
2008 CHRYSLER TOWN AND COUNTRY. 18 MONTHS, 22K MILES. FRONT ROTORS AND PADS NEED REPLACEMENT. TYPICALLY I GET 40-60K BEFORE MY FIRST BRAKE SERVICE ON ANY VEHICLE I HAVE OWNED /LEASED. I HAVE FOUND MANY SIMILAR COMPLAINTS HERE AND IN INTERNET FORUMS. THERE ARE RUMORS OF A TSB BUT I CANNOT FIND A RECORD HERE. PLEASE INVESTIG…
Read full complaint
2008 CHRYSLER TOWN AND COUNTRY. 18 MONTHS, 22K MILES. FRONT ROTORS AND PADS NEED REPLACEMENT. TYPICALLY I GET 40-60K BEFORE MY FIRST BRAKE SERVICE ON ANY VEHICLE I HAVE OWNED /LEASED. I HAVE FOUND MANY SIMILAR COMPLAINTS HERE AND IN INTERNET FORUMS. THERE ARE RUMORS OF A TSB BUT I CANNOT FIND A RECORD HERE. PLEASE INVESTIGATE. *TR
NHTSA ODI #10299828
14,461 miles · Jan 14, 2010
Service Brakes, Hydraulic
NEEDED BRAKE REPLACEMENT ON A 2008 CHRYSLER TOWN & COUNTRY AFTER ONLY 14K MILES - WAS TOLD BY THE DEALER THIS SEEMS TO BE HAPPENING ON ALL T&C BETWEEN 15-18K MILES, WHICH SEEMS LIKE A RECALL IS NEEDED IF THAT IS THE CASE. *TR
NHTSA ODI #10299733
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Illustration