NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
53 reportsClear category filter100,000 miles · Jul 13, 2016
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE TURN SIGNALS FAILED AND THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO RELEASE THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE TURN SIGNALS FAILED AND THE HEADLIGHTS FAILED TO ILLUMINATE. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO RELEASE THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #10884629
107,000 miles · Jan 4, 2016
Electrical SystemExterior LightingVisibility/wiper
I TOOK MY CAR IN FOR A RECALL ON AN IGNITION WIN MODULE RECALL. THE CAR WAS GIVEN BACK TO ME WITH SEVERAL ELECTRICAL ISSUES AND IS NOW VERY UNSAFE TO DRIVE. DEALER REPLACED THE PART 4X NOW SAYS ITS MY ISSUE!! MY CAR WAS WORKING PROPERLY WHEN IT WAS GIVEN TO THE DEALER AND WAS NOT RETURNED TO ME IN THE SAME CONDITION. THE DEALER …
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I TOOK MY CAR IN FOR A RECALL ON AN IGNITION WIN MODULE RECALL. THE CAR WAS GIVEN BACK TO ME WITH SEVERAL ELECTRICAL ISSUES AND IS NOW VERY UNSAFE TO DRIVE. DEALER REPLACED THE PART 4X NOW SAYS ITS MY ISSUE!! MY CAR WAS WORKING PROPERLY WHEN IT WAS GIVEN TO THE DEALER AND WAS NOT RETURNED TO ME IN THE SAME CONDITION. THE DEALER EXPERIENCED AND WITNESSED THIS ISSUE AND SAYS THEY CANT FIND ANYTHING WRONG WITH IT. THE ONLY WAY THEY WILL HELP ME IS IF I PAY. MY CAR WILL RANDOMLY LIGHT UP THE DASH LIKE I JUST TURNED IT ON, WIPERS GO ON BY THEMSELVES, I HAVE NO DIALS ON THE DASH THEY ALL BOTTOM OUT TO ZERO SO I HAVE NO IDEA HOW FAST IM GOING, MY TURN SIGNALS AND HEAD LIGHTS GO ON AND OFF, EVEN IN THE DARK! MY CAR DOESNT REGISTER IN PARK SO MY DOORS WONT OPEN. AFTER I TAKE THE KEY OUT IT WILL LIGHT UP AS IF KEY IS IN IT AND ITS NOT. NOT SAFE FOR DRIVING BUT I HAVE NO OTHER OPTIONS AT THIS POINT! ATTACHED IS A LINK TO SHOW A VIDEO OF JUST A SMALL BIT OF THE ISSUES WITH MY VAN SINCE PART REPLACEMENT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=K7DWD8INLFI
NHTSA ODI #10817493
41,500 miles · Sep 1, 2015
Exterior Lighting
AT FIRST, PASSENGER HID LOW BEAM HEADLIGHT WAS NOT WORKING. SWAPPED OUT LIGHT AND MODULE, STILL DIDN'T WORK. SWITCHED WITH WORKING DRIVER HEADLIGHT ASSEMBLY, DID NOT WORK. TOOK INTO DEALER AND RECEIVED A QUOTE OF OVER $1100 TO REPLACE TIPM. THOUGHT IT WAS A RIDICULOUS COST TO FIX A HEADLIGHT. REMOVED CONNECTOR AND PUT BACK …
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AT FIRST, PASSENGER HID LOW BEAM HEADLIGHT WAS NOT WORKING. SWAPPED OUT LIGHT AND MODULE, STILL DIDN'T WORK. SWITCHED WITH WORKING DRIVER HEADLIGHT ASSEMBLY, DID NOT WORK. TOOK INTO DEALER AND RECEIVED A QUOTE OF OVER $1100 TO REPLACE TIPM. THOUGHT IT WAS A RIDICULOUS COST TO FIX A HEADLIGHT. REMOVED CONNECTOR AND PUT BACK ON THE TIPM AND HEADLIGHTS WORKED FINE FOR SEVERAL DAYS. DRIVING THE VEHICLE SHORTLY AFTER, BOTH HEADLIGHTS JUST SHUT OFF WHILE DRIVING ON AN UNLIGHT ROAD. QUICKLY TURN FOG LAMPS ON TO SEE THE ROAD. TRIED REMOVING AND REINSTALLING CONNECTOR SEVERAL TIMES WITH ALWAYS SAME RESULT, BOTH HEADLIGHTS WORK A COUPLE OF TIMES, THEN BOTH EITHER DON'T COME ON OR SHUT OFF AFTER ON. RUNNING LIGHTS SOMETIMES TURN OFF AS WELL. DRIVE THE VEHICLE ONLY IN DAY TIME NOW.
NHTSA ODI #10760735
100,115 miles · Aug 10, 2015
Electrical SystemEquipment Adaptive/mobilityExterior Lighting
WHILE DRIVING I HAD ALL COMPUTER SCREENS SHUT DOWN ON ME, MEANING GOING BLANK. MY RADIO TURNED OFF , THE DVD PLAYER SHUT OFF, AS WELL AS MY DRIVER PANEL LIGHTS. THIS IS THE FIRST TIME IT HAS SHUT OFF ON ME, USUALLY WHEN I TURN ON THE VAN EITHER THOSE FUNCTIONS WORK OR THEY DON'T WORK. I ALSO HAVE ISSUES WITH THE TPS, ABS, LIG…
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WHILE DRIVING I HAD ALL COMPUTER SCREENS SHUT DOWN ON ME, MEANING GOING BLANK. MY RADIO TURNED OFF , THE DVD PLAYER SHUT OFF, AS WELL AS MY DRIVER PANEL LIGHTS. THIS IS THE FIRST TIME IT HAS SHUT OFF ON ME, USUALLY WHEN I TURN ON THE VAN EITHER THOSE FUNCTIONS WORK OR THEY DON'T WORK. I ALSO HAVE ISSUES WITH THE TPS, ABS, LIGHTS FLASHING AT ME INCLUDING THE ENGINE LIGHT. IT RANDOMALLY WILL COME ON AND RANDOMALLY GO OFF. CHYSLER TOLD ME FOR $3,000-$4,000 I CAN HAVE THE VAN REWIRED AND HAVE NO VAN FOR ABOUT A MONTH. I CAN NOT AND WILL NOT AFFORD THIS. I HAVE SUMMITED OTHER COMPLAINTS ABOUT THIS VAN INCLUDING THE MODULE RECALL. I DON'T KNOW WHAT TO DO THIS VAN IS A SAFETY HAZARD AND A MONEY PIT.
NHTSA ODI #10747525
60,000 miles · Jul 30, 2015
Electrical SystemExterior LightingVisibility/wiper
MY WIFE WENT TO THE CAR TO UNLOCK IT THE HORN BEGAN BLARING, LOCKS GOING UP AND DOWN, LIGHTS FLASHING, WIPER FLUID SPRAYING EVERYWHERE, AND THE CAR ACTUALLY STARTED UP W/O THE KEY IN THE IGNITION AND WE DO NOT HAVE A REMOTE STARTER ON THE VEHICLE. I ARRIVED AND REMOVED THE BATTERY CABLE AND IT ALL STOPPED. AFTER A FEW MINUTES I …
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MY WIFE WENT TO THE CAR TO UNLOCK IT THE HORN BEGAN BLARING, LOCKS GOING UP AND DOWN, LIGHTS FLASHING, WIPER FLUID SPRAYING EVERYWHERE, AND THE CAR ACTUALLY STARTED UP W/O THE KEY IN THE IGNITION AND WE DO NOT HAVE A REMOTE STARTER ON THE VEHICLE. I ARRIVED AND REMOVED THE BATTERY CABLE AND IT ALL STOPPED. AFTER A FEW MINUTES I REPLACED THE CABLE AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. I WAS DRIVING IT HOME AT APPROXIMATELY 65 MPH AND THE VEHICLE SUDDENLY STARTED DOING THE SAME THING BUT THE CAR CUT OFF AND I LOST ALL STEERING AND BRAKING ABILITY BUT WAS ABLE TO COAST TO THE SIDE PARKWAY I WAS ON. I REMOVED THE CABLE AND REPLACED IT AND DROVE HOME WITHOUT INCIDENT TOOK THE KEY OUT BUT THE VAN WOULD NOT SHUT OFF. ONE NIGHT OF THE ISSUE WE WERE AWAKENED BY THE VEHICLES HORN AND WHEN I WENT OUTSIDE IT WAS DOING THE SAME THING AND THE CAR WAS RUNNING IN THE DRIVEWAY. SHE REFUSES TO DRIVE IT AND NOW WE ARE STUCK WITH A USELESS VEHICLE SITTING IN THE DRIVEWAY.. FED UP WITH THIS SITUATION THERE NEEDS TO BE SOMEONE HELD ACCOUNTABLE, DEALERSHIP WAS NO HELP AT ALL!! " THEY SAY THE DON'T KNOW WHAT THE PROBLEM IS HOW CAN THAT BE !?????? SEEING THAT THERE ARE THOUSANDS OF VAN OWNERS LIKE ME WITH THE SAME PROBLEM!!!!!
NHTSA ODI #10744845
Mileage unknown · Jun 23, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V370000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V370000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10726793
107,000 miles · May 22, 2015
Electrical SystemExterior Lighting
THE VAN PASSENGER SIDE DOOR KEEPS OPENING AND CLOSING ALL BY ITSELF. THE LIGHTS FLASH, THEN IT UNLOCKS ITSELF AND OPENS AND CLOSES OVER AND OVER. THE KEY FOB WILL NOT DO ANYTHING EXCEPT OPEN THE PASSENGER DOOR, IT DOESN'T MATTER WHAT BUTTON YOU PUSH. THE DOOR JUST KEEPS DOING IT AND IT CAN GO ON FOR UP TO AN HOUR. WE NOW HAV…
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THE VAN PASSENGER SIDE DOOR KEEPS OPENING AND CLOSING ALL BY ITSELF. THE LIGHTS FLASH, THEN IT UNLOCKS ITSELF AND OPENS AND CLOSES OVER AND OVER. THE KEY FOB WILL NOT DO ANYTHING EXCEPT OPEN THE PASSENGER DOOR, IT DOESN'T MATTER WHAT BUTTON YOU PUSH. THE DOOR JUST KEEPS DOING IT AND IT CAN GO ON FOR UP TO AN HOUR. WE NOW HAVE TO DISCONNECT THE BATTERY WHEN WE GO SOMEWHERE OTHERWISE WE COME BACK TO AN UNLOCKED VEHICLE AND AN OPEN DOOR. THE FLASHER ALSO GO OFF WHEN THIS HAPPENS, IT DOES IT RANDOMLY SO YOU NEVER KNOW WHAT TO EXPECT. I HAVE TALKED TO SOME FRIENDS WHO ARE HAVING THE SAME PROBLEMS. I THINK IT IS SOME KIND OF DEFECT THAT THE COMPANY SHOULD TAKE CARE OF.
NHTSA ODI #10720951
167,300 miles · Dec 24, 2014
Electrical SystemExterior LightingVisibility/wiper
WHILE DRIVING OUR VAN'S HORN BEGAN TO GO ON AND OFF BY ITSELF, THE WIPER BLADES BEGAN TO RUN, AND WORST OF ALL THE DASH WAS BLINKING ON AND OFF. THIS WAS A SCARY SITUATION TO BE IN ON THE ROAD WITH MY KIDS. IT WAS VERY HARD TO CONCENTRATE AND FRUSTRATING WITH NO ANSWERS GIVEN. *TR
NHTSA ODI #10668174
87,200 miles · Oct 30, 2014
Electrical SystemExterior Lighting
FOLLOW UP TO NHTSA ID # 10648758 WHERE WE THOUGHT REPLACING THE HEADLIGHT CONTROL SWITCH WOULD STOP THE HEADLIGHTS FROM TURNING OFF WHILE IN USE. TOOK ONLY 3 DAYS TO DISCOVER THAT WAS NOT THE ROUTE CAUSE OF THE PROBLEM AS THE HEADLIGHTS WENT OUT AGAIN. NO WARNING. THEY JUST WENT OFF. BACK TO THE DEALER WHERE THEY NOW SAY IT …
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FOLLOW UP TO NHTSA ID # 10648758 WHERE WE THOUGHT REPLACING THE HEADLIGHT CONTROL SWITCH WOULD STOP THE HEADLIGHTS FROM TURNING OFF WHILE IN USE. TOOK ONLY 3 DAYS TO DISCOVER THAT WAS NOT THE ROUTE CAUSE OF THE PROBLEM AS THE HEADLIGHTS WENT OUT AGAIN. NO WARNING. THEY JUST WENT OFF. BACK TO THE DEALER WHERE THEY NOW SAY IT THE TIPM. NO PARTS AVAILABLE TO FIX THE PROBLEM FOR AT LEAST A MONTH. NOT A SAFE CAR TO DRIVE. *TR
NHTSA ODI #10651412
87,000 miles · Oct 20, 2014
Exterior Lighting
WHILE DRIVING AT NIGHT THE LEFT HEADLIGHT FLICKERED THEN BOTH HEADLIGHTS WENT OUT. THEY STAYED OUT LONG ENOUGH FOR ME TO ALERT MY DAUGHTER, WHO WAS RIDING IN THE BACKSEAT TO WITNESS THE BLINDNESS WE WERE DRIVING IN. SEEMED LIKE MINUTES, BUT AM SURE IT WAS PROBABLY ONLY 30 SECONDS OR SO (EITHER WAY A TRUE HAZARD WHEN DRIVING AT…
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WHILE DRIVING AT NIGHT THE LEFT HEADLIGHT FLICKERED THEN BOTH HEADLIGHTS WENT OUT. THEY STAYED OUT LONG ENOUGH FOR ME TO ALERT MY DAUGHTER, WHO WAS RIDING IN THE BACKSEAT TO WITNESS THE BLINDNESS WE WERE DRIVING IN. SEEMED LIKE MINUTES, BUT AM SURE IT WAS PROBABLY ONLY 30 SECONDS OR SO (EITHER WAY A TRUE HAZARD WHEN DRIVING AT NIGHT). AS THIS WAS THE SECOND TIME IN ABOUT A MONTH THIS HAPPENED WE HAD RESEARCHED THE ISSUE AND LEARNED THAT IF YOU TURN THE SWITCH ON AND OFF MULTIPLE TIMES THE LIGHTS WILL EVENTUALLY COME BACK ON. WHILE IT WORKED THIS IS BEYOND DISTRACTING AND QUITE THE FEAT OF DRIVING AS ONE TRIES TO STAY ON A ROAD THEY CAN NO LONGER SEE AND HOPE THEY DO NOT CRASH OR GET HIT BY OTHER CARS. TOOK IT TO THE DEALER WHERE THEY CONFIRMED IT WAS IN FACT THE HEADLIGHT SWITCH ASSEMBLY (COMPLETE FAILURE WHEN THEY TESTED IT). PART ORDERED. PART WAS REPLACED AND SO FAR SO GOO (BEEN LESS THAN A WEEK). WE DID LEARN OF ISSUES WITH THIS PART ON PRIOR YEAR MODELS. THE FIX OF ADDING MORE LUBRICANT TO THE SWITCH IS TEMPORARY AND DOES NOT COMPLETELY FIX THE LIGHTS GOING OUT. THIS IS A SAFETY ISSUE AND CHRYSLER NEEDS TO ADDRESS IT. WHILE WE GOT A MINOR DISCOUNT ON THE SERVICE IT IS STILL A KNOWN DEFECT. *TR
NHTSA ODI #10648758
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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