NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
1,242 reportsClear category filter145,000 miles · Aug 17, 2018
Electrical SystemSeats
INTERMITTENTLY, WHILE DRIVING, THE DRIVER'S SEAT WITH ACTIVATE AND MOVE BACKWARDS A FEW INCHES AND THEN FORWARDS A FEW INCHES. THIS IS OFTEN ACCOMPANIED BY AN AUDIBLE CHIME AND THE DASHBOARD LIGHTS FLASHING ON ONCE. THE SPEEDOMETER AND TACHOMETER WILL ALSO BRIEFLY START TO DROP TOWARD 0 WHEN THE DASHBOARD LIGHTS FLASH ON BEFORE …
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INTERMITTENTLY, WHILE DRIVING, THE DRIVER'S SEAT WITH ACTIVATE AND MOVE BACKWARDS A FEW INCHES AND THEN FORWARDS A FEW INCHES. THIS IS OFTEN ACCOMPANIED BY AN AUDIBLE CHIME AND THE DASHBOARD LIGHTS FLASHING ON ONCE. THE SPEEDOMETER AND TACHOMETER WILL ALSO BRIEFLY START TO DROP TOWARD 0 WHEN THE DASHBOARD LIGHTS FLASH ON BEFORE RETURNING TO NORMAL WHEN THE DASHBOARD LIGHTS TURN OFF. THE MOVEMENT OF THE DRIVER'S SEAT WHILE ACTIVELY DRIVING COULD BE A SERIOUS SAFETY ISSUE WHEN IT OCCURS UNEXPECTEDLY OR IF IT WERE TO HAPPEN TO MOVE ALL THE WAY FORWARD OR BACKWARD. THIS BEHAVIOR AT TIMES WILL REPEAT EVERY MINUTE OR SO. OTHER TIMES IT WILL NOT OCCUR FOR SEVERAL DAYS.
NHTSA ODI #11120705
5 miles · Aug 10, 2018
Electrical SystemElectronic Stability Control (esc)Visibility/wiper
THE VAN WILL SHUT OFF WHILE DRIVING ON THE ROAD THE STEERING AND BRAKES DIDN'T WORK, I HAVE TO MAKE SURE I MAKE IT TO THE SIDE OF THE ROAD BECAUSE IT DOESN'T ALWAYS WANT TO START. IT COULD BE 5 OR 10 MINUTES BEFORE I GET IT TO START AND I HAVE HAD TO LEAVE IT ON THE SIDE OF THE ROAD OVER NIGHT UNTIL THE NEXT DAY AND HAVE A TOW …
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THE VAN WILL SHUT OFF WHILE DRIVING ON THE ROAD THE STEERING AND BRAKES DIDN'T WORK, I HAVE TO MAKE SURE I MAKE IT TO THE SIDE OF THE ROAD BECAUSE IT DOESN'T ALWAYS WANT TO START. IT COULD BE 5 OR 10 MINUTES BEFORE I GET IT TO START AND I HAVE HAD TO LEAVE IT ON THE SIDE OF THE ROAD OVER NIGHT UNTIL THE NEXT DAY AND HAVE A TOW TRUCK PICK IT UP.. I COULD OF BEEN KILLED OR KILLED SOMEONE ELSE. THE HORN, WINDSHIELD WIPERS AND WINDOW WIPER WATER IS SPRAYING, FLASH LIGHTS FLASHING RANDOMLY GO ON AT ANY TIME SOME TIMES WHILE I'M DRIVING, SOME TIMES LATE AT NIGHT AND THE ONLY WAY TO STOP ALL OF THIS IS TO DISCONNECT THE BATTERY OR LET IT KEEP GOING UNTIL THE BATTERY DRAINS. THE SPEEDOMETER GOES ON WHEN I OPEN THE DOOR BUT WHEN I TURN THE VEHICLE ON THE SPEEDOMETER GOES OFF/BLANK. THIS SCARES ME I'M AFRAID TO DRIVE IT!
NHTSA ODI #11119250
79,550 miles · Aug 6, 2018
Electrical System
WIPERS AND HORN CAN NOT BE TURNED OFF EVEN WHEN SWITCHES ARE OFF .THEY CAME ON AUTOMATIC WHILE DRIVING ALSO REAR WIPERS AND WASHERS ALSO
NHTSA ODI #11118142
116,000 miles · Aug 6, 2018
Electrical System
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNALS FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE BRAKE, ABS, TRACTION CONTROL, AND ESP/BAS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNALS FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE BRAKE, ABS, TRACTION CONTROL, AND ESP/BAS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
NHTSA ODI #11118065
Mileage unknown · Jul 24, 2018
Electrical SystemPower TrainService Brakes
JUST REPLACED MY BATTERY FROM AAA AND WAS TOLD EVERYTHING ELSE IS GOOD JUST MY BATTERY IS COMPLETELY DRAINED AND THIS MORNING I COULD NOT START MY CAR AT ALL THEN LATER IT STARTED BUT I GOT STUCK AT WORK NOW AND IT WONT START AT ALL NOT EVEN A JUMP WILL HELP. ALSO WHILE DRIVING IT GOES CRAZY FROM TIME TO TIME AND THE SPEEDOMETER…
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JUST REPLACED MY BATTERY FROM AAA AND WAS TOLD EVERYTHING ELSE IS GOOD JUST MY BATTERY IS COMPLETELY DRAINED AND THIS MORNING I COULD NOT START MY CAR AT ALL THEN LATER IT STARTED BUT I GOT STUCK AT WORK NOW AND IT WONT START AT ALL NOT EVEN A JUMP WILL HELP. ALSO WHILE DRIVING IT GOES CRAZY FROM TIME TO TIME AND THE SPEEDOMETER SHOOTS UP SOO HIGH THAT I GET SCARED AND HAVE TO HOLD ON TIGHT TO THE STEERING WHEEL. MY AC WORKS WHEN IT WANTS TOO AND IN JAN I WAS TOLD MY VAN'S BACK CALIPERS ARE SHOT. I WAS DRIVING FOR A YEAR WITH NO BACK CALIPERS MEANWHILE THE FRONT ONE GOT STUCK AND TURNED BRIGHT RED AND I HAD TO GET THAT ONE REPLACED LAST YEAR. ITS JUST ONE PROBLEM AFTER ANOTHER. I FEEL LIKE IM CONSTANTLY REPLACING SOMETHING.
NHTSA ODI #11113290
Mileage unknown · Jul 12, 2018
Electrical System
THIS TOOK PLACE WHILE MY WIFE WAS PICKING UP THE CHILDREN FROM SCHOOL THE LIGHS IN THE DASHBOARD STARTED BLINKING AND THE VAN STALLED, COMPLETELY POWERED OFF. ALL ELECTRICAL SYSTEMS WAS COMPLETLY OUT OF CONTROL. THE WIPERS TURNED ON AS WELL THE LOCKS ON THE DOORS DIDN'T WORK MY WIFE AND CHILDREN WERE LOCK IN THE VEHICLE. ALL W…
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THIS TOOK PLACE WHILE MY WIFE WAS PICKING UP THE CHILDREN FROM SCHOOL THE LIGHS IN THE DASHBOARD STARTED BLINKING AND THE VAN STALLED, COMPLETELY POWERED OFF. ALL ELECTRICAL SYSTEMS WAS COMPLETLY OUT OF CONTROL. THE WIPERS TURNED ON AS WELL THE LOCKS ON THE DOORS DIDN'T WORK MY WIFE AND CHILDREN WERE LOCK IN THE VEHICLE. ALL WARNING LIGHTS ON THE DASHBOARD TURNED ON. THE AC QUIT WORKING, AFTER 15-20 MINUTES THE VAN STARTED UP, THE NEXT DAY IVE DECIDED TO TAKE THE VAN TO WORK NOTHING HAPPEN AT THAT TIME, BUT 10 MINUTES AFTER I GOT OFF AROUND 10:00 PM ALL HELL BROKE LOOSE LIGHTS BLINKING, WIPER ON, STEERING WHEEL VIBRATING, RADIO AND A/C CUT OFF, IT WAS LIKE THE VEHICLE WAS POSSESS. THIS IS A DANGEROUS AND UNSAFE NOT ONLY FOR THE DRIVING IN THIS VEHICLE, BUT EVERYONE ON THE ROAD, WHY THIS ISSUE HAVE NOT BEEN ADDRESS WHERE IS THE RECALL, IS CHRYSLER WAITING FOR SOMEBODY TO GET INJURY OR DIE, BEFORE ANY ACTION TAKE PLACE. PLEASE ADDRESS THIS ISSUE ASAP.
NHTSA ODI #11111067
130,000 miles · Jul 3, 2018
Electrical SystemExterior LightingVisibility/wiper
MY WIFE WAS DRIVING ON TWO DIFFERENT OCCASIONS AND THE VAN STALLED, COMPLETELY POWERED OFF. ALL ELECTRICAL SYSTEMS SUDDENLY STARTED ACTING IN VERY ABNORMAL WAYS. THE WIPERS TURNED ON AS WELL AS SPRAYED. THE HORN STARTED GOING OFF, THE LOCKS ON THE DOORS GUT STUCK. ALL WARNING LIGHTS ON THE DASHBOARD TURNED ON. THE AC QUIT WORKI…
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MY WIFE WAS DRIVING ON TWO DIFFERENT OCCASIONS AND THE VAN STALLED, COMPLETELY POWERED OFF. ALL ELECTRICAL SYSTEMS SUDDENLY STARTED ACTING IN VERY ABNORMAL WAYS. THE WIPERS TURNED ON AS WELL AS SPRAYED. THE HORN STARTED GOING OFF, THE LOCKS ON THE DOORS GUT STUCK. ALL WARNING LIGHTS ON THE DASHBOARD TURNED ON. THE AC QUIT WORKING. THE BIGGEST PROBLEM IS THE TWO OCCASIONS THE VAN JUST QUIT WORKING GOING 40 TO 60MPH AND THE BRAKES AND POWER STEERING NOT RESPONDING. THIS I THINK IS MAJOR SAFETY ISSUES BECAUSE MY TWO LITTLE KIDS WERE WITH HER IN THE VAN.
NHTSA ODI #11105277
86,400 miles · Jul 2, 2018
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
ON 6/25, WHILE DRIVING DOWN THE HIGHWAY I EXPERIENCED SOME TYPE OF A POWER SURGE. THE CAR STARTED BUCKING, THE A/C WENT OFF THE HORN STARTED GOING OFF, THE WIPERS STARTED GOING OFF, THE ENGINE STARTED REVVING. I WAS ABLE TO GET OFF THE PARKWAY AND PULL INTO A PARKING LOT. THE THINGS KEPT ON HAPPENING UNTIL I TURNED THE VEHICL…
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ON 6/25, WHILE DRIVING DOWN THE HIGHWAY I EXPERIENCED SOME TYPE OF A POWER SURGE. THE CAR STARTED BUCKING, THE A/C WENT OFF THE HORN STARTED GOING OFF, THE WIPERS STARTED GOING OFF, THE ENGINE STARTED REVVING. I WAS ABLE TO GET OFF THE PARKWAY AND PULL INTO A PARKING LOT. THE THINGS KEPT ON HAPPENING UNTIL I TURNED THE VEHICLE OFF. I TRIED TO RESTART THE VEHICLE, BUT IT SEEMED LIKE THE VEHICLE WAS DEAD. NOTHING WORKED. I HAD TO HAVE THE VEHICLE TOWED TO MY HOUSE. ON 6/27 I TRIED TO START THE VEHICLE AND IT SRARTED RIGHT UP. I TURNED IT OFF AND TRIED TO RESTART IT, BUT AGAIN EVERYTHING WAS DEAD. ON 6/30 WITHOUT DOING ANYTHING THE LIGHTS IN THE VEHICLE STARTED FLASHING, THE REAR WINDSHIELD WASHER STARTED SQUIRTED WASHER FLUID UNTIL IT WAS EMPTY, BUT THE WASHER MOTOR KEPT ON OPERATING. THIS LASTED FOR ABOUT 20 MINUTES UNTIL IT FINALLY STOPPED. I ATTEMPTD TO START THE VEHICLE, BUT ONCE AGAIN EVERYTHING WAS DEAD. I WAS ACTUALLY AFRAID WHILE I WAS DRIVING THE VEHICLE, BECAUSE OF ALL THE SAFETY IMPLICATIONS. WHEN IS A SAFETY RECALL GOING TO BE ISSUED? THESE PROBLEMS COULD HAVE DEADLY RESULTS.
NHTSA ODI #11105085
Mileage unknown · Jun 14, 2018
Electrical SystemUnknown Or Other
YOU HEAR A DING, THEN ALL WARNING LIGHTS COME ON, WIPERS COME ON, RADIO QUITS, LOCKS QUITS WORKING, WINDOWS DON''T WORK, NOTHING ELECTRICAL WORKS! IT ALL STARTED AFTER IGNITION SWITCH RECALL WAS DONE, WE HAVE HAD IT THE SHOP MULTIPLE TIMES, AND THEY CANNOT FIGURE IT OUT, WE CHANGED OUT THE TIPM MODULE, AND IT DID NOT WORK EITHER…
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YOU HEAR A DING, THEN ALL WARNING LIGHTS COME ON, WIPERS COME ON, RADIO QUITS, LOCKS QUITS WORKING, WINDOWS DON''T WORK, NOTHING ELECTRICAL WORKS! IT ALL STARTED AFTER IGNITION SWITCH RECALL WAS DONE, WE HAVE HAD IT THE SHOP MULTIPLE TIMES, AND THEY CANNOT FIGURE IT OUT, WE CHANGED OUT THE TIPM MODULE, AND IT DID NOT WORK EITHER, THEY ARE NOT SURE WHAT THE PROBLEM IS, WE HAVE PUT LOTS OF MONEY IN IT, AND STILL HAVE THE SAME PROBLEM...THERE IS 5 OTHER PEOPLE HER IN WYANDOTTE THAT IS HAVING THE SAME PROBLEMS...I HAVE A HANDICAP DAUGHTER THAT DEPENDS ON MY VAN, IT DOES THIS ALL THE TIME, AND ITS DANGEROUS FOR HER...PLEASE HELP US FIGURE THIS OUT,,I LOVE OUR VAN, BUT SCARED OF IT TOO..WE HAVE HAD IT IN OVERLAND PARK JEEP...THANKS FOR YOUR TIME, AND I HOPE YOU CAN HELP US FIGURE OUT WHATS GOING ON...THANK YOU
NHTSA ODI #11101934
51,000 miles · Jun 6, 2018
Electrical System
VEHICLE FAILED TO START WHILE PARKED IN OUR DRIVEWAY. HAD BATTERY, STARTER, ALTERNATOR RELAYS TESTED AND NO PROBLEMS FOUND. HAD VEHICLE TOWED TO DEALER, WHO JUST INFORMED ME THAT IGNITION MODULE KIT & KEY FOBS MUST BE REPLACED IN ORDER TO START ENGINE, COST $902.00 + TAX. WE HAD THIS SAME PROBLEM IN AUG. 2012, AND AGAIN IN J…
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VEHICLE FAILED TO START WHILE PARKED IN OUR DRIVEWAY. HAD BATTERY, STARTER, ALTERNATOR RELAYS TESTED AND NO PROBLEMS FOUND. HAD VEHICLE TOWED TO DEALER, WHO JUST INFORMED ME THAT IGNITION MODULE KIT & KEY FOBS MUST BE REPLACED IN ORDER TO START ENGINE, COST $902.00 + TAX. WE HAD THIS SAME PROBLEM IN AUG. 2012, AND AGAIN IN JUNE 2015 WE HAD RECALL REPAIR DONE. THIS WILL BE THE THIRD TIGNITION MODULE & SET OF KEYS. APPARENTLY CHRYSLERS PERMANENT SOLUTION LASTS 3 YEARS.
NHTSA ODI #11100128
Official recalls
7Jul 7, 2020
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence & remedy
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Steering: Steering Wheel/handle Bar
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Consequence: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Jan 29, 2016
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence & remedy
Consequence: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Jun 26, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Feb 11, 2014
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Consequence & remedy
Consequence: Failure of the rear axle may increase the risk of a crash.
Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
Aug 3, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Additional source detail variants (3)
Equipment:appliance:air Conditioner
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Air Bags:frontal
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER GRAND VOYAGER, TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM JUNE 24, 2007, THROUGH JULY 30, 2008. THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING.
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE AFFECTED AIR BAG MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Dec 8, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 CHRYSLER TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES. THESE VEHICLES MAY EXPERIENCE A WATER LEAK At THE HEATING AND AIR CONDITIONER (HVAC) DRAIN GROMMET WHICH CAN LEAD TO ILLUMINATION OF AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT.
Consequence & remedy
Consequence: AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE HVAC DRAIN GROMMET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 11, 2009
ELDORADO NATIONAL IS RECALLING MODEL YEAR 2008-2009 AMERIVAN MOBILITY VEHICLES BUILT ON CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN PLATFORMS VEHICLES. THE REAR BRAKE LINES MAY HAVE BEEN IMPROPERLY ROUTED AND NOT SECURED PROPERLY DURING THE ALTERATION. IF NOT ROUTED AND SECURED PROPERLY, THE BRAKE LINES COULD RUB AGAINST THE VEHICLE CAUSING A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: A BRAKE FLUID LEAK COULD RESULT IN A LOSS OF BRAKING ABILITY, POSSIBLY CAUSING A CRASH.
Remedy: ELDORADO NATIONAL AMERIVAN DEALERS WILL INSPECT THE VEHICLES AND IF THE BRAKE LINES WERE IMPROPERLY ROUTED THEY WILL BE CORRECTLY REINSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 13, 2009. OWNERS MAY CONTACT ELDORADO NATIONAL AT 1-800-955-9086. THESE MINIVANS HAVE BEEN ALTERED INTO WHEELCHAIR ACCESSIBLE VEHICLES BY ELDORADO. THIS RECALL IS NOT BEING CONDUCTED BY CHRYSLER GROUP LLC AND WILL NOT BE PERFORMED AT NO COST BY DODGE OR CHRYSLER DEALERS UNLESS THEY ARE ALSO AN ELDORADO NATIONAL DEALER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
RQ14002 · Air Bag Non-Deployment/Engine Stall
Opened Jun 16, 2014 · Closed Mar 2, 2015
Status: closed (inferred from source dates) · Air Bags; Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Additional source detail variants (2)
Air Bags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Electrical System:ignition:module
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
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