2007 Chrysler Town And Country

I HAD AN ACCIDENT AND THE UNDER DASH DRIVER SIDE AIR BAG DEPLOYED. IN FRONT OF THE AIR BAG IS A LARGE METAL BRACKET , THAT IS STRAPPED TO THE FRONT OF THE AIR BAG. THE METAL PLATE STUCK ME IN THE SHIN, RIGHT LEG AND CREATED A BONE CONTUSION AND 3 INCH HIGH HEMATOMA. THE HOSPITAL SAID IT WAS THE WORST ONE THEY HAD SEEN 3 MONTHS LATER I AM STILL IN AWFUL PAIN AND OUT OF WORK. I CONTACTED CHRYSLER AFTER SPEAKING TO SEVERAL SHOPS WHO SAID THEY HAD NEVER SEEN A DESIGN WITH A STEAL PLATE IN FRONT OF AN AIRBAG. CHRYSLER REFUSED ANY RESPONSIBILITY. THEY DID SEND AN INSPECTOR. MORE SPECIFICALLY THE AIR BAG IS MOUNTED TO THE VAN STRUCTURE THEN, NYLON STRAPS ARE SEWED TO A STEAL PLATE IN FRONT OF THE AIR BAG, A PLASTIC COVER UNDER THE DASH CLIPS INTO THE STEAL PLATE. IN MY CASE THE PLASTIC COVER DROPPED AND BROKE AND STEEL PLATE HIT ME. THERE IS NO WAY POSSIBLE WAY FOR THE ACTUAL AIRBAG TO PROTECT THE DRIVER BEING THE STEAL IN FRONT OF IT. VERY, VERY DISAPPOINTED TO BE SO INJURED BY SOMETHING THEY DESIGNED SO POORLY. THEN THEY REFUSE ANY RESPONSIBILITY. I WOULD HIGHLY CAUTION ANY OTHER CHRYSLER TOWN AND COUNTRY DRIVERS. THIS IS NOT SAFE. I AM A YOUNG WOMAN WITH STRONG HEALTHY BONES. I COULDN'T IMAGINE IF A SENIOR PERSON HAD THIS HAPPEN. THANK YOU FOR YOUR TIME

TL* THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

DRIVER'S AIR BAG LIGHT WOULD ILLUMINATE OCCASIONALLY - TOOK IT TO THE DEALER WOULD COULD NOT REPLICATE THE ISSUE. I WAS TOLD BY O'NEAL CHRYSLER (RALEIGH, NC) THAT IT MUST BE A LOOSE CONNECTION AND UNTIL THEY COULD SEE IT THEMSELVES, THEY COULD NOT DO ANYTHING. I TOOK IT IN TWICE MORE AS THE LIGHT WOULD COME ON EVERY FEW MONTHS, BUT ONLY STAY ON A FOR A FEW SECONDS. WE HAVE THE 100,000 EXTENDED WARRANTY. FAST FORWARD TO 2012 - THE LIGHT WOULD COME ONE EVERY OTHER DAY, BUT NOT STAY ON LONG ENOUGH TO GET IT TO THE DEALER. I MADE ONE LAST ATTEMPT AND CALLED DEALER TO GET FIXED, BUT THEY SAID THAT THEY COULD NOT DUPLICATE THE ISSUE, BUT THAT IF I WANTED, THEY COULD PUT IN A NEW AIR BAG SYSTEM AT ABOUT $1000. FAST FORWARD TO 2014 - NOW 124,000 MILES, THE LIGHT WILL ILLUMINATE 10-20% OF THE TIME WHEN DRIVING. I TOOK IT BY LOCAL REPAIR SHOP THAT SAID IT WAS A "DRIVERS SEAT BELT PRETENSIONER OPEN". INTERNET SEARCH SUGGEST THIS IS A COMMON ISSUE WITH CHRYSLER. *TR

THE HORN STARTED ACTIVATING ON ITS OWN, LASTING 2-3 MINUTES AT A TIME WHILE DRIVING. THIS HAS PERSISTED SINCE THAT DATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED ME THAT THE ISSUE (AFTER DIAGNOSTICS) WAS THE AIRBAG IN THE STEERING WHEEL IS SLOWLY EXPANDING CAUSING THE CONTACTS ON THE HORN TO ACTIVATE. THEY ALSO INDICATED THAT THE AIRBAG COULD HAVE DEPLOYED WITHOUT NOTICE. THIS COULD HAVE RESULTED IN AN ACCIDENT WHICH IT DID NOT IN THIS CASE AS I TOOK IT QUICKLY TO THE A DEALER, WHERE IT SITS TODAY. THE DEALER ASSISTANT SERVICE MANAGER ALSO INDICATED THEY HAVE HEARD OF THIS ISSUE I HAVE HAPPENING ON THE RARE OCCASION. THIS NOT FROM NORMAL WEAR AND TEAR AND I FEEL IT SHOULD BE RESEARCHED BEFORE SOMEONE IS INJURED OR KILLED SHOULD THE AIRBAG DEPLOY. I ALSO THINK CHRYSLER SHOULD BE REQUIRED TO PROVIDED REPAIRS TO THESE VEHICLES, I HAVE SENT A REQUEST TO CHRYSLER AS WELL. THANK YOU FOR YOUR TIME IN THIS MATTER. *TR