NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
26 reportsClear category filter124,000 miles · Sep 11, 2015
Visibility
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V067000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,0…
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TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V067000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. MA 10/26/2015 THE CONSUMER STATED THE WINDSHIELD WIPERS STOPPED WHILE THEY WERE IN USE. UPDATED 01/25/16.*JB
NHTSA ODI #10763064
Mileage unknown · Jul 29, 2014
Visibility
AFTER ABOUT FIVE YEARS, THE DRIVER SIDE MIRROR HAS SLOWLY DETERIORATED. IT HAS TURNED BROWN, REFLECTS DOUBLE OBJECTS, AND EXTREMELY POOR VISIBILITY. THIS IS A SAFETY ISSUE THAT THE DEALER WILL NOT PAY FOR. WE WOULD LIKE A NEW MIRROR. *JS
NHTSA ODI #10617445
280,000 miles · Jul 29, 2014
Visibility
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, THE PASSENGER'S SIDE SLIDING DOOR WINDOW EXPLODED WHILE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
NHTSA ODI #10617201
150,000 miles · Nov 1, 2011
Visibility
MY HUSBAND, MYSELF AND OUR 4 YEAR OLD DAUGHTER WERE DRIVING OUR 2005 CHRYSLER TOWN & COUNTRY TOURING MINI VAN, ALL OF A SUDDEN WAS A LOUD BANG SOUND. MY HUSBAND WAS ABLE TO PULL THE CAR OVER AND WHILE DOING SO I LOOKED IN THE BACK SEAT TO CHECK ON MY 4 YEAR OLD DAUGHTER WHO HAD HER FACE COVERED WITH BOTH ARMS. WE FOUND THE SLIDI…
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MY HUSBAND, MYSELF AND OUR 4 YEAR OLD DAUGHTER WERE DRIVING OUR 2005 CHRYSLER TOWN & COUNTRY TOURING MINI VAN, ALL OF A SUDDEN WAS A LOUD BANG SOUND. MY HUSBAND WAS ABLE TO PULL THE CAR OVER AND WHILE DOING SO I LOOKED IN THE BACK SEAT TO CHECK ON MY 4 YEAR OLD DAUGHTER WHO HAD HER FACE COVERED WITH BOTH ARMS. WE FOUND THE SLIDING DOOR WINDOW ON THE PASSENGER SIDE HAD EXPLODED AND SHATTERED. THIS HAS TRAUMATIZED MY 4 YEAR OLD DAUGHTER AND THANK GOD SHE WASN'T HURT. OUR FIRST THOUGHTS WERE SOMEONE WAS SHOOTING IN OUR VEHICLE. THE COPS CAME TO THE SEEN AND COULDN'T FIND ANY BULLET MARKS, THEY STATED IT MUST HAVE BEEN A DEFECT. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE AND THERE ARE SUPPOSEDLY NO RECALLS WITH OUT VIN#. THIS COULD HAVE BEEN A VERY SERIOUS SITUATION AND I FEEL AS IF CHRYSLER SHOULD BE HELD RESPONSIBLE FOR THIS. I AM HAVING TO PAY $100.00 DEDUCTIBLE FOR THIS REPAIR. *TR
NHTSA ODI #10433827
93,559 miles · Aug 13, 2011
Electrical SystemExterior LightingVisibility
IT FIRST STARTED BY FAILING TO TURN ON AFTER A FEW TIMES OF TRYING TO TURN ON THE LIGHTS ON THE DASH. IT THEN PROGRESSED BY TURNING OFF WHILE DRIVING IN THE CITY. IT WORKED FOR A FEW MONTHS WITHOUT INCIDENT UNTIL 2 MONTHS AGO. AFTER A COLD START THE LIGHTS WOULD COME ON BUT AFTER DRIVING IT TO THE STORE ABOUT 3-4 MILES AWAY A…
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IT FIRST STARTED BY FAILING TO TURN ON AFTER A FEW TIMES OF TRYING TO TURN ON THE LIGHTS ON THE DASH. IT THEN PROGRESSED BY TURNING OFF WHILE DRIVING IN THE CITY. IT WORKED FOR A FEW MONTHS WITHOUT INCIDENT UNTIL 2 MONTHS AGO. AFTER A COLD START THE LIGHTS WOULD COME ON BUT AFTER DRIVING IT TO THE STORE ABOUT 3-4 MILES AWAY AND RESTARTING THE CAR IT HAS FAILED REPEATEDLY. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. I'VE HAD TO DRIVE HOME BY MANUALLY HOLDING THE HIGH BEAMS ON TO GET HOME. THERE WAS ALMOST AN ACCIDENT DUE TO THIS PROBLEM.
NHTSA ODI #10420189
70,000 miles · Feb 5, 2011
Exterior LightingVisibility
HEADLIGHT SWITCH WORKS INTERMITTENTLY. TAKEN TO DEALER & THEY COULD NOT REPRODUCE THE PROBLEM. FRONT WIPERS COLLIDE AT HIGH SPEED. REAR WIPER DOES NOT MAKE FULL CONTACT , NO REAR WI…
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HEADLIGHT SWITCH WORKS INTERMITTENTLY. TAKEN TO DEALER & THEY COULD NOT REPRODUCE THE PROBLEM. FRONT WIPERS COLLIDE AT HIGH SPEED. REAR WIPER DOES NOT MAKE FULL CONTACT , NO REAR WINDOW VISIBILITY IN RAIN OR SNOW. *TR
NHTSA ODI #10380831
70,000 miles · Dec 23, 2010
Visibility
TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE MANUFACTURER WAS CONTACTED, BUT WOULD NOT ASSIST WITH THE REPAIR, BECAUSE THE VIN WAS NOT INCLUDED IN NHSTA RECALL 06V067000 VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS N…
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TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR FAILED. THE MANUFACTURER WAS CONTACTED, BUT WOULD NOT ASSIST WITH THE REPAIR, BECAUSE THE VIN WAS NOT INCLUDED IN NHSTA RECALL 06V067000 VISIBILITY: WINDSHIELD WIPER/WASHER: MOTOR . THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 77,000.
NHTSA ODI #10372195
Mileage unknown · May 26, 2010
Visibility
IN NOVEMBER 2007 I HAD HEATING AND AIR CONDITIONING LINES REPLACED DUE TO A RECALL. IN APRIL 2009 IT WAS RECHARGED DUE TO IT LEAKING AND BEING TOTALLY EMPTY. IT CONTINUED TO LEAK. I JUST WAS INFORMED THAT THE PROBLEM IS THE SAME EXACT ONE THAT WAS REPLACED DURING THE RECALL. THE DEALER EXPLAINED THAT IT IS A BAD DESIGN FLAW AND …
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IN NOVEMBER 2007 I HAD HEATING AND AIR CONDITIONING LINES REPLACED DUE TO A RECALL. IN APRIL 2009 IT WAS RECHARGED DUE TO IT LEAKING AND BEING TOTALLY EMPTY. IT CONTINUED TO LEAK. I JUST WAS INFORMED THAT THE PROBLEM IS THE SAME EXACT ONE THAT WAS REPLACED DURING THE RECALL. THE DEALER EXPLAINED THAT IT IS A BAD DESIGN FLAW AND THAT SOME OF THE REPLACED RECALLED PARTS DON'T EVEN LAST A YEAR! THE ESTIMATE TO FIX THIS PROBLEM THAT WAS SUPPOSED TO BE FIXED DUE TO A RECALL IS OVER $600.00. I THOUGHT THE IDEA OF A RECALL WAS TO FIX THE PROBLEM IN THE FIRST PLACE; NOT TO JUST DELAY THE PROBLEM UNTIL THE WARRANTY RUNS OUT. THIS IS THE THIRD TIME IN FOUR YEARS THAT I HAVE HAD PROBLEMS WITH THESE LINES. I LIVE IN NEW YORK AND THEY ARE NOT PROTECTED FROM THE ELEMENTS. THEY NEED TO RESOLVE THIS PROBLEM AS WELL AS THE SAME PROBLEM THAT HAS BEEN REPEATEDLY OCCURRING WITH THE TIRE PRESSURE SENSORS THAT STILL DO NOT WORK PROPERLY IN THE WINTER MONTHS. SHOULD I CONTINUALLY BE CHARGED TO FIX SOMETHING THAT WAS NEVER FIXED PROPERLY FROM A RECALL? WHAT OTHER PARTS ARE UNPROTECTED THAT I DON'T KNOW ABOUT YET THAT MIGHT RESULT IN SOME MAJOR ACCIDENT. *TR
NHTSA ODI #10332435
Mileage unknown · Jul 28, 2009
Visibility
I PURCHASED A PAIR OF RAIN X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WASHER ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PRE INSTALLE…
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I PURCHASED A PAIR OF RAIN X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WASHER ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PRE INSTALLED CONNECTOR CAME OUT AND I COULD NOT FIND IT. I DO NOT KNOW WHETHER IT JUST POPPED OUT OR WAS BROKEN OR NOT. I STOPPED AT THE WALMART STORE WHERE IT WAS PURCHASED IN EAST TAWAS, MICHIGAN TO SEE IF THERE WAS EITHER A GUARANTEE OR SOME WAY I COULD GET ANOTHER CONNECTOR. I WAS TOLD BY THE AUTO DEPT. MANAGER ON DUTY THAT THERE WAS NO GUARANTEE AND THAT THE WIPER SHOULD BE REPLACED EVERY 6 MONTHS ANYWAY AND THERE WAS NO WAY TO GET ANOTHER CONNECTOR WITHOUT PURCHASING A NEW WIPER. I CONSIDER THIS A SAFETY HAZARD. IF IT HAPPENED TO THE DRIVERS SIDE WIPER AND A CAR OR SOME OTHER OBSTACLE WAS IN MY PATH THERE IS A GOOD CHANCE I WOULD NOT HAVE SEEN IT AND A SERIOUS ACCIDENT COULD HAVE OCCURRED. THE MINIVAN WAS DRIVEN LESS THAN 3000 MILES SINCE THE NEW BLADES WERE INSTALLED. THE CAR IS ALWAYS GARAGED. I HAVE BEEN DRIVING CARS FOR 58 YEARS AND HAVE NEVER HAD A WIPER FLY OFF. I BELIEVE THAT THERE HAD TO BE A DEFECT IN THIS WIPER. THE WIPER ON THE DRIVERS SIDE WORKS FINE SHOWING NO SIGNS OF WEAR. *TR
NHTSA ODI #10278587
Mileage unknown · Jul 26, 2009
Visibility
I PURCHASED A PAIR OF RAIN-X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WIPERS ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PREINSTALLED…
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I PURCHASED A PAIR OF RAIN-X 28 LATITUDE WIPERS FOR A 2005 CHRYSLER TOWN & COUNTRY MINIVAN IN NOVEMBER OF 2008 FROM WALMART AT THE COST OF $18.97 EACH. I HAD BEEN PLEASED WITH THEIR PERFORMANCE. ON THE 8TH OF JULY WHEN I TURNED THE WINDOW WIPERS ON DURING A SEVERE RAINSTORM, THE PASSENGER SIDE WIPER FLEW OFF. THE PREINSTALLED CONNECTOR CAME OUT AND I COULD NOT FIND IT. I STOPPED AT THE WALMART STORE WHERE IT WAS PURCHASED IN EAST TAWAS, MICHIGAN TO SEE IF THERE WAS EITHER A GUARANTEE OR SOME WAY I COULD GET ANOTHER CONNECTOR. I WAS TOLD BY THE AUTO DEPT. MANAGER ON DUTY THAT THERE WAS NO GUARANTEE AND THAT THE WIPER SHOULD BE REPLACED EVERY 6 MONTHS ANYWAY AND THERE WAS NO WAY TO GET ANOTHER CONNECTOR. THE TOWN & COUNTRY IS A 2ND VEHICLE AND LITTLE USED. IT HAD LESS THAN 3000 MILES ON IT SINCE NOVEMBER WHEN THE BLADES WERE REPLACED. IT IS ALWAYS GARAGED. THERE IS NO SIGN OF WEAR ON THE DRIVER?S SIDE BLADE AND BOTH BLADES WIPED CLEAN UNTIL THIS INCIDENT. I HAD TO PURCHASE A NEW BLADE, BUT WOULD LIKE TO KNOW HOW A BLADE THAT IS ADVERTISED FOR WINTER, SPRING/FALL, AND SUMMER HAS TO BE REPLACED EVERY 6 MONTHS WHEN NOT WORN. I REALIZE THAT THE DURABILITY AND LONGEVITY IS DEPENDENT UPON USAGE, BUT THIS SEEMS A LITTLE EXTREME TO ME. I HAVE NEVER REPLACED BLADES THAT OFTEN AND HAVE NEVER PAID THAT MUCH FOR BLADES BEFORE SO I EXPECT THESE BLADES TO LAST LONGER AND FROM THE CONDITION OF THE DRIVER?S SIDE BLADE IT LOOKS LIKE THEY WILL. IT IS NOT MY FAULT THAT THE PREINSTALLED CONNECTOR FELL OUT. I DO NOT KNOW WHETHER IT BROKE OR NOT HOWEVER, I VIEW THIS AS A SERIOUS SAFETY HAZARD. IF THIS HAD HAPPENED TO THE DRIVERS SIDE WIPER, IT COULD HAVE CAUSED AN ACCIDENT. *TR
NHTSA ODI #10278343
NHTSA investigations
7DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA11010 · Loss Of Headlight Illumination
Opened Sep 6, 2011 · Closed Nov 29, 2012
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.
Additional source detail variants (4)
Electrical System
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.
Exterior Lighting
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.
Exterior Lighting:headlights
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.
Exterior Lighting:headlights:switch
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn signal stalk in the up position.As reported by consumers, turning the HSA off and on typically corrects the failure.Initially the failures occur infrequently but they become progressively more frequent with age.Chrysler has indicated its intention to offer of an extended lifetime warranty on the HSA, so that consumers with this problem can have their HSA replaced at no charge when they begin experiencing the subject failure.Commencing sometime in early 2013, Chrysler will send letters to SV owners notifying them of the lifetime warranty.The SV headlight system design is essentially the same as that described in EA 05-009, which involved headlight anomalies in earlier model Chrysler minivans; refer to it to for additional information.The subject failure is caused by friction between the plastic cam and metal surfaces of the electrical contacts in the HSA, which results in the production of plastic particles (debris).Analysis shows that debris can collect on the electrical contact that controls the headlights, resulting in an open circuit and preventing the headlights from turning on.Subsequent operation of the HSA may temporarily displace the debris, at which time the headlights operate correctly.Lubricant was applied to the plastic cam beginning in December 2005, reducing debris production.Consequently, subsequent failure levels were lower.The report counts shown above include only those that involve the subject failure.Reports involving other failure modes which were identified have not been included either because they were not safety related, or if they were safety related, because there was no defect trend.The single crash event listed in the Failure Report Summary Table above involved a deer strike allegedly due to loss of headlights in February 2006.No injuries were reported in this crash.An April 2004 non-crash incident (?Other? above) involved a momentary loss of headlights.The consumer drove into a ditch, and one minor injury was alleged. The subject vehicles experienced a 2.2% warranty claim rate.While standing alone this would appear to be significant, a portion of these warranty claims likely involve other problems with the HSA unrelated to the subject failure.In view of the on road experience of drivers in rapidly restoring headlight illumination by turning the headlight switch off and on again, the rate and particularly the recent trend in problems with the switch, and Chrysler?s extended lifetime warranty coupled with the owner notification of that extended warranty, further investigation does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by new circumstances.Details on Chrysler?s lifetime HSA warranty extension for the SV population will be available in the public file for this investigation.
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
PE10022 · Loss Of Headlight Illumination
Opened Jul 12, 2010 · Closed Sep 13, 2011
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.
Additional source detail variants (3)
Electrical System
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.
Exterior Lighting:headlights
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.
Exterior Lighting:headlights:switch
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body control module replacements, mixed success is reported.In interviews complainants advised ODI that they can usually toggle the headlight switch, or turn on the high beams by actuating the column stalk (pulling it upward), when the headlights unexpectedly turn off.Complainants report that toggling the switch is usually effective, and the high beams have always been available when the column is used.During the course of the interviews ODI was able to obtain a few suspect headlamp switches for further evaluation.No verifiable crashes or injuries have been identified in the vehicle owner complaints (VOQs).Chrysler notes that its complaints also include allegations of dimming or flickering of the headlights in addition to loss of headlamps, and that their analysis of available data indicates a declining trend occurring in the field.Chrysler data reports two alleged crash incidents; one where a consumers vehicle lost forward lighting and struck a deer, and one where a consumer alleged their lighting stopped working, causing them to depart the roadway and drive into a ditch.A minor injury is alleged in this second incident.Both incidents occurred several years ago, and neither allegation has been confirmed by ODI.ODI is upgrading this investigation to an Engineering Analysis (EA11-010) to continue its analysis of the alleged defect and its consequences, which will include additional analysis of consumer reports, their frequency and trend, and Chrysler's technical information for the headlight system and its components.Additionally testing will be conducted to evaluate possible root cause(s) of the alleged defect, and will include analysis of suspect components collected from the field, and/or assessment of subject vehicles that have reportedly experienced the condition.
RQ09003 · Front Air Bag Crash Sensor Failure
Opened Jul 1, 2009 · Closed Feb 18, 2010
Status: closed (inferred from source dates) · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUARY 19, 2005 AND APRIL 5, 2006.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 185,000 MY 2005-2006 MINIVANS, ARE NOT INCLUDED IN THE RECALL.ALTHOUGH THESE VEHICLES USE THE SAME CRASH SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.ALSO, MY 2006-2007 MINIVANS BUILT AFTER APRIL 5, 2006, ARE NOT INCLUDED IN THE RECALL.THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH CRASTIN BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES COMPARED TO THE RECALLED VEHICLES.NHTSA AND CHRYSLER DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, CHRYSLER IS IMPLEMENTING STEPS TO REPLACE THE FRONT CRASH SENSORS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Air Bags:frontal
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUARY 19, 2005 AND APRIL 5, 2006.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 185,000 MY 2005-2006 MINIVANS, ARE NOT INCLUDED IN THE RECALL.ALTHOUGH THESE VEHICLES USE THE SAME CRASH SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.ALSO, MY 2006-2007 MINIVANS BUILT AFTER APRIL 5, 2006, ARE NOT INCLUDED IN THE RECALL.THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH CRASTIN BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES COMPARED TO THE RECALLED VEHICLES.NHTSA AND CHRYSLER DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, CHRYSLER IS IMPLEMENTING STEPS TO REPLACE THE FRONT CRASH SENSORS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
Air Bags:frontal:driver Side:inflator Module
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUARY 19, 2005 AND APRIL 5, 2006.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 185,000 MY 2005-2006 MINIVANS, ARE NOT INCLUDED IN THE RECALL.ALTHOUGH THESE VEHICLES USE THE SAME CRASH SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.ALSO, MY 2006-2007 MINIVANS BUILT AFTER APRIL 5, 2006, ARE NOT INCLUDED IN THE RECALL.THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH CRASTIN BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES COMPARED TO THE RECALLED VEHICLES.NHTSA AND CHRYSLER DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, CHRYSLER IS IMPLEMENTING STEPS TO REPLACE THE FRONT CRASH SENSORS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
Air Bags:frontal:sensor/control MODULE-INACTIVE
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUARY 19, 2005 AND APRIL 5, 2006.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 185,000 MY 2005-2006 MINIVANS, ARE NOT INCLUDED IN THE RECALL.ALTHOUGH THESE VEHICLES USE THE SAME CRASH SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.ALSO, MY 2006-2007 MINIVANS BUILT AFTER APRIL 5, 2006, ARE NOT INCLUDED IN THE RECALL.THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH CRASTIN BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES COMPARED TO THE RECALLED VEHICLES.NHTSA AND CHRYSLER DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, CHRYSLER IS IMPLEMENTING STEPS TO REPLACE THE FRONT CRASH SENSORS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
EA06003 · Front Air Bag Crash Sensor Failure
Opened Mar 8, 2006 · Closed May 22, 2007
Status: closed (inferred from source dates) · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 2005.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 133,128 MY 2005 MINIVANS, WILL RECEIVE A LIFETIME WARRANTY ON THE FRONT CRASH SENSORS.ALTHOUGH THESE VEHICLES USE THE SAME BRASS BUSHING SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.DCC WILL ALSO PROVIDE WRITTEN NOTIFICATION TO ALL AFFECTED VEHICLE OWNERS.NHTSA AND DCC DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, DCC IS IMPLEMENTING STEPS TO REPLACE THE SUBJECT COMPONENTS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
Additional source detail variants (2)
Air Bags:frontal
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 2005.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 133,128 MY 2005 MINIVANS, WILL RECEIVE A LIFETIME WARRANTY ON THE FRONT CRASH SENSORS.ALTHOUGH THESE VEHICLES USE THE SAME BRASS BUSHING SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.DCC WILL ALSO PROVIDE WRITTEN NOTIFICATION TO ALL AFFECTED VEHICLE OWNERS.NHTSA AND DCC DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, DCC IS IMPLEMENTING STEPS TO REPLACE THE SUBJECT COMPONENTS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
Air Bags:frontal:sensor/control MODULE-INACTIVE
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 2005.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA AND WISCONSIN) AND THE DISTRICT OF COLUMBIA.VEHICLES SOLD OR CURRENTLY REGISTERED OUTSIDE OF THESE STATES, APPROXIMATELY 133,128 MY 2005 MINIVANS, WILL RECEIVE A LIFETIME WARRANTY ON THE FRONT CRASH SENSORS.ALTHOUGH THESE VEHICLES USE THE SAME BRASS BUSHING SENSORS AND WERE BUILT DURING THE SAME PERIOD AS THE ONES DESCRIBED ABOVE, THEY EXPERIENCE SIGNIFICANTLY LOWER FAILURE RATES BECAUSE OF REDUCED ROAD SALT EXPOSURE.DCC WILL ALSO PROVIDE WRITTEN NOTIFICATION TO ALL AFFECTED VEHICLE OWNERS.NHTSA AND DCC DIFFER REGARDING THE SIGNIFICANCE AND IMPACT OF THE DEFECT, BUT IN THE INTEREST OF REMEDYING THE AFFECTED VEHICLES EXPEDITIOUSLY AND TO AVOID A PROTRACTED DISPUTE, DCC IS IMPLEMENTING STEPS TO REPLACE THE SUBJECT COMPONENTS.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED THAT FURTHER USE OF ITS RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS IN THE SUBJECT VEHICLES.THE AGENCY WILL MONITOR THE ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SELECT DOCUMENT SEARCH FOR ADDITIONAL INFORMATION.
PE05061 · Front Air Bag Crash Sensor Failure
Opened Nov 10, 2005 · Closed Mar 8, 2006
Status: closed (inferred from source dates) · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRONT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.
Additional source detail variants (2)
Air Bags:frontal
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRONT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.
Air Bags:frontal:sensor/control MODULE-INACTIVE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRONT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR ASSEMBLY.DC IS STILL INVESTIGATING ALL POTENTIAL ROOT CAUSES OF SENSOR FAILURES.A CORRODED SENSOR CAN SET A FAULT CODE, ILLUMINATE THE AIR BAG WARNING LAMP, AND BECOME DISABLED.IT APPEARS THAT FAILURE OF ONE OR BOTH FRONT CRASH SENSORS CAN POTENTIALLY RESULT IN NO/LATE DEPLOYMENT OF FRONTAL AIR BAGS AND NON-DEPLOYMENT OF DRIVER'S HIGHER INFLATION LEVELS IN CERTAIN FRONTAL CRASHES.IT SHOULD BE NOTED THAT OCCUPANTS OF VEHICLES INVOLVED IN A CRASH MAY NOT BE AWARE OF LATE OR IMPROPERLY REDUCED LEVEL OF AIR BAG INFLATION AND THUS FIELD REPORTING OF SUCH EVENTS MAY BE SUPPRESSED.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-003) FOR FURTHER INVESTIGATION OF MY 2005 (AND 2006) DC MINIVANS.NOTE: TOTAL NUMBER OF ODI AND MANUFACTURER COMPLAINTS INCLUDES SOME DUPLICATE REPORTS.
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