Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports

99,700 miles · Aug 17, 2009

Electrical SystemFuel System, Gasoline

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OUR 2003 CHRYSLER TOWN AND COUNTRY EX MODEL WHICH HAS BEEN WELL MAINTAINED WITH PERIODIC MAINTENANCE, WAS BEING DRIVEN AT HIGHWAY SPEED WHEN THE ENGINE BEGAN TO SHUDDER AND ENGINE LIGHT ILLUMINATED. A STRONG ODOR OF GASOLINE WAS PRESENT, SO THE VAN WAS TOWED TO A LOCAL GARAGE. THE ORIGINAL DIAGNOSIS WAS A BAD FUEL INJECTOR (AT 99,700 MILES, NOT TOTALLY ABNORMAL). WE HAD A NEW INJECTOR INSTALLED, HOWEVER ON THE WAY HOME THE SAME ISSUE RECURRED. THE SHOP THEN SAID THE COMPUTER GAVE A HUGE LIST AND WAS LIKELY DEFECTIVE. WE HAD THE CAR TOWED TO THE LOCAL CHRYSLER DEALER. AT THE DEALER, THEY AGREED, AND REPLACED THE COMPUTER, HOWEVER THE PROBLEM WAS STILL PRESENT. THE ELECTRICAL TECHNICIAN, THEN SPENT 2 DAYS TRACING THE PROBLEM. AS IT TURNS OUT THERE WERE ABOUT 8 OR 9 OF THE 12 WIRES IN THE FUEL INJECTOR WIRING HARNESS WERE BARE AND SHORTING TOGETHER CAUSING THE CAR TO RUN BADLY, AND POLLUTING THE OIL WITH FUEL IN THE PROCESS. THERE IS AN OBVIOUS BEND IN THE WIRE AT THE POINT WHERE THE BARE WIRES WERE IN THE HARNESS. THIS HARNESS IS HIDDEN FROM VIEW BY A PROTECTIVE SLEEVE, AND THERE WERE NO CUTS IN THE SLEEVE. THE DEALER STATED THAT OUR VAN PROVIDED THEM WITH THE INFORMATION NEEDED TO FIX 3 OTHER VANS THEY COULDN'T FIX BEFORE. THE BARE WIRING RUINED OUR PCM, AND IN THE PRESENCE OF THE EXTRA FUEL VAPORS, WAS EXTREMELY DANGEROUS, BASICALLY A BOMB WAITING FOR THE RIGHT SPARK. BECAUSE THIS PROBLEM WAS FOUND IN OTHER VEHICLES, AND IT IS A MAJOR SAFETY ISSUE, I BELIEVE IT WARRANTS INVESTIGATION, AND A POSSIBLE RECALL FOR ALL VANS WITH THIS SAME ENGINE HARNESS. CHRYSLER WAS NO HELP IN RESOLVING THE ISSUE, WHICH IN MY VIEW WAS EITHER AN INSTALLATION ERROR OR FAULTY PART. ALTHOUGH, THERE WAS NO EXTERNAL PROPERTY DAMAGE, THE FAULTY PART COST ME $1400.00 IN REPAIRS AND THE LOSS OF USE FOR 2 1/2 WEEKS. THE WIRING HARNESS IS AVAILABLE AT MY HOME, AND I WILL BE HAPPY TO SEND IT UPON REQUEST. *TR

NHTSA ODI #10280750

58,000 miles · Jul 29, 2009

Steering

AT APPROX 58000 MILES THE STEERING SYSTEM BEGAN TO MAKE A WHINING NOISE. POWER STEERING FLUID LEVELS WERE AT PROPER LEVELS BUT IT SOUNDED LIKE A DRY PUMP. THEN THE POWER STEERING BECAME ERRATIC. TURNING EASY THEN PART WAY THROUGH THE TURN IT BECAME VERY DIFFICULT AND THEN WITHOUT WARNING EASY AGAIN. VERY DANGEROUS. EVENTUALLY TH…

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NHTSA ODI #10278695

81,000 miles · Jul 15, 2009

Exterior Lighting

I WAS DRIVING HOME AT WORK AT 10PM AND MY HEADLIGHTS WENT OUT THEN BACK ON THEN OUT AGAIN AND BACK ON AGAIN. THIS WAS A SCARY SITUATION TO ME. *TR

NHTSA ODI #10276862

Mileage unknown · Jul 6, 2009

Suspension

I PURCHASED A HANDICAP ACCESSIBLE VAN WITH A LOWERED FLOOR. THE REAR LEAF SPRINGS ARE ATTACHED TO THE FRAME WITH BRACKETS. THESE BRACKETS ARE LOWER THAN THE FLOOR LEAVING ABOUT 3.25 TO 3.5 INCHES OF CLEARANCE TO THE ROAD. I CONSIDER THIS LOW CLEARANCE AS A POTENTIAL SAFETY HAZARD AND IT WILL ALSO PREVENT ACCESS TO A DRIVEWAY …

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NHTSA ODI #10275883

64,353 miles · May 22, 2009

Suspension

INSURED WAS DRIVING DOWN THE ROAD AND THE CONTROL ARM FAILED CAUSING THE TIRE TO COME LOOSE AND VEHICLE DISABLE. THIS WAS DUE TO A MECHANICAL FAILURE. VEHICLE INVOLVED CHRYSLER TOWN & COUNTRY LX 2003. *TR

NHTSA ODI #10269699

67,027 miles · May 20, 2009

Tires

FALKEN TIRES ZE512 WORN PREMATURE OUTER WEAR DUE TO SIDEWALLS NOT STRONG ENOUGH FOR THIS TYPE OF VEHICLE. SOMEONE SHOULD OF BEEN ABLE TO KNOW THIS AND SAVE ME (AND OTHERS) SOME MAJOR $$$ ON NEW TIRES. *TR

NHTSA ODI #10269546

114,000 miles · Apr 26, 2009

Tires

TOYO SPECTRUM TIRES' SIDEWALL NOT STRONG ENOUGH FOR CHRYSLER TOWN&COUNTRY. HAD TO REPLACE. NOT A GOOD TIRE FOR THAT TYPE OF VEHICLE. *TR

NHTSA ODI #10266759

72,012 miles · Apr 14, 2009

Steering

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I WENT TO CHANGE THE OIL ON OUR 2003 CHRYSLER T&C AND NOTICED A LEAK WHICH I ASSUMED TO BE TRANSMISSION FLUID. I TOOK IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS FIXED UNDER WARRANTY FOR THE SECOND TIME, BUT I'M NOT COMPLAINING ABOUT THE TRANSMISSION, YET. THE LEAKING FLUID WAS ALSO PART POWER STEERING FLUID. IMAGINE MY SURPRISE WHEN I WAS TOLD THE VAN NEEDED A NEW STEERING RACK AND SEALS AT 72,000 MILES. IMAGINE MY SURPRISE WHEN THEY TOLD ME THE PRICE AND THAT I WAS PAYING FOR IT. I HEREBY ADD MY VOICE TO THIS PROBABLY FUTILE LITANY OF COMPLAINTS ABOUT THESE STEERING RACKS. FORTUNATELY, I HAPPENED TO NOTICE THE LEAKS BEFORE ANYTHING WENT DRY. THE KICKER WAS THAT AFTER THE RACK REPAIR, MY WIFE SAID IT STILL SOUNDED FUNNY. ENDED UP TAKING IT BACK. THAT WAS WHEN THEY DECIDED TO DO THE STEERING HOSE RECALL REPAIR WHICH WE NEVER HEARD ABOUT. OF COURSE, THE PARTS WERE ON BACKORDER SO MY WIFE AND I GOT TO HAVE OUR SCHEDULES SCREWED UP WITH 3 SEPARATE VISITS TO THE SHOP. CHRYSLER/FIAT - MEANT TO BE? ( AS IN F. I. A. T. IF YOU GET MY DRIFT...). *TR

NHTSA ODI #10265255

120,000 miles · Mar 24, 2009

Tires

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS GOODYEAR VIVA TIRES, SIZE P215/65R16. WHILE DRIVING 45 MPH, THE FRONT DRIVER'S SIDE TIRE SUDDENLY BLEW OUT WITHOUT WARNING. THE TIRE WAS IMMEDIATELY REPLACED WITH THE SAME MAKE AND MODEL TIRE. THREE MONTHS LATER, THE DRIVER NOTICED THAT THE REAR DRIVER'S SIDE TIRE HAD MULTIPLE CRACKS IN THE SIDEWALL THAT CAUSED THE TIRE TO LOSE ALL OF ITS AIR AND FLATTEN. HE PLACED A SPARE TIRE ON THE VEHICLE AND BELIEVED THAT THERE WAS A DEFECT IN ORDER FOR THE FAILURE TO OCCUR IN THAT SHORT AMOUNT OF TIME. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 130,000.

NHTSA ODI #10262955

10,450 miles · Jan 1, 2009

Steering

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THIS VEHICLE WAS PURCHASED NEW BY ME ON 03/29/03. AFTER 6 MONTHS THE POWER STEERING PUMP BECAME NOISY AND THE STEERING WOULD SHUDDER. I BROUGHT THE VEHICLE TO THE DEALER ON 11/03/03 @ 10,450 MILES. DEALER REPLACED POWER STEERING RETURN HOSE UNDER WARRANTY. THE STEERING IS STILL NOISY AND STILL SHUDDERS. ON 02/02/04 @ 13,083 MILES, VEHICLE BROUGHT TO DEALER DUE TO POWER STEERING FLUID LEAK AND SHUDDERING. LEAK FIXED, POWER STEERING STILL NOISY AND SHUDDERS. ON 03/25/04 @ 15,622 MILES BROUGHT TO DEALER BECAUSE POWER STEERING IS NOISY AND STILL SHUDDERS. TOLD BY DEALER THAT THEY COULDN'T FIND ANYTHING WRONG. ON 03/29/05 @ 30,408 MILES BROUGHT TO DEALER BECAUSE POWER STEERING STILL NOISY AND SHUDDERS. DEALER PERFORMED RECALL D-37, REPLACED POWER STEERING RETURN HOSE. THIS DID NOT CORRECT THE PROBLEM. THIS PROBLEM STILL CONTINUES TO THIS DAY. I HAVE ALL THE RECORDS PERTAINING TO THIS PROBLEM. *TR

NHTSA ODI #10253435

Official recalls

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:tailgate:latch

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:hatchback/liftgate:lock