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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
61,301 miles · Jul 19, 2011
Steering

2003 CHRYSLER TOWN AND COUNTRY POWER STEERING ASSIST HOSE RECALL NOTICE WAS NEVER SENT TO CURRENT AND ORIGINAL OWNER, JUST FOUND OUT RECENTLY THAT A RECALL WAS ISSUED IN 2004. THE OWNERS VEHICLE BROKE DOWN ON HIGHWAY IN 2009 DUE TO THIS PROBLEM AND OWNER PAID LOCAL GARAGE TO FIX, BUT VEHICLE POWER STEERING STILL IS MAKING NOISE …

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2003 CHRYSLER TOWN AND COUNTRY POWER STEERING ASSIST HOSE RECALL NOTICE WAS NEVER SENT TO CURRENT AND ORIGINAL OWNER, JUST FOUND OUT RECENTLY THAT A RECALL WAS ISSUED IN 2004. THE OWNERS VEHICLE BROKE DOWN ON HIGHWAY IN 2009 DUE TO THIS PROBLEM AND OWNER PAID LOCAL GARAGE TO FIX, BUT VEHICLE POWER STEERING STILL IS MAKING NOISE AND NEEDS TO HAVE RECALL WORK THAT OWNER DIDN'T KNOW ABOUT. VIN # WAS CHECKED ON CHRYSLER WEBSITE AND NO RECALL NOTICE WAS POSTED ABOUT THIS RECALL. *KB

NHTSA ODI #10413602

75,000 miles · Jul 8, 2011
Electrical SystemEngine And Engine Cooling

DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E4…

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DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E400.1, E100.1, E100.3, E100.4, E100.5 DEALERSHIP CAN NOT DIAGNOSE OR REPAIR ISSUES, WHICH HAPPEN WHILE DRIVING, OFTEN THE CAR STALLS AND WILL NOT RESTART IN TRAFFIC. NUMEROUS INTERNET REPORTS OF SAME PROBLEM BY MANY PEOPLE. (SEE EDMUNDS.COM, UNDER TOWN & COUNTRY ELECTRICAL PROBLEMS) SUGGESTED REPAIRS ARE RE-SOLDERING OF CIRCUIT BOARD COLD SOLDER JOINTS IN CLUSTER BOARD, AND REPLACEMENT OF THE CLUSTER BOARD. RECOMMEND A SAFETY RECALL OF TOWN & COUNTRY'S AND VOYAGERS FROM 2000-PRESENT TO INSPECT FOR THIS ISSUE.

NHTSA ODI #10412533

75,000 miles · Jul 6, 2011
Electrical System

INSTRUMENT CLUSTER CIRCUIT BOARD FAULTY, CAUSES CLUSTER FAILURE, ENGINE CUT-OUTS AND ELECTRICAL ISSUES THROUGHOUT CAR MODULES. POSSIBLE FIRE DUE TO FAULTY SOLDER JOINTS ON CIRCUIT BOARD, WIRING OVERHEATING. MULTIPLE PARTIES HAVE BEEN REPORTING THIS ISSUE FOR YEARS, SEE EDMUNDS.COM. *TR

NHTSA ODI #10410689

Mileage unknown · Apr 17, 2011
Air Bags

AFTER IGNITION AIR BAG LIGHT COMES ON. WILL GO OFF INTERMITTENTLY, BUT FOR THE MOST PART IT IS ON ALL THE TIME! 2003 T & C LX WITH A 3.8 ENGINE. *TR

NHTSA ODI #10396589

159,631 miles · Jan 17, 2011
Electrical System

ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADL…

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ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADLIGHTS / TAILLIGHTS CAME ON AUTOMATICALLY - NO ABILITY TO TURN OFF, EXCEPT WITH IGNITION SWITCH. REPAIRED BY DISCONNECTING BATTERY FOR FIVE MINUTES, RESET SYSTEM ALL FUNCTIONS RESTORED TO NORMAL. SAFETY ISSUE: LOSS OF WINDSHIELD WIPERS / BRAKE LIGHTS / UNKNOWN IF AIRBAGS SYSTEM AFFECTED. *TR

NHTSA ODI #10376931

84,000 miles · Nov 16, 2010
Visibility

ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BL…

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ON 2003 CHRYSLER TOWN AND COUNTRY LXI I HAD TO REPLACE THE BLOWER MOTOR RELAY LAST YEAR. NOW THE MODE DOOR ACTUATOR SEEMS TO HAVE FAILED! I CAN NOT CHANGE THE AIR BLOWING THROUGH THE DASH VENTS TO DEFROST. THIS IS THE SECOND TIME THIS CHRYSLER MODEL HAS HAD DEFROSTER PROBLEMS! TWO SEPARATE PARTS FAILED, ONE THIS YEAR AND ONE (BLOWER MOTOR) LAST YEAR. THIS SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS AND NO RECALL? FOR NOT HAVING DEFROSTERS? *TR

NHTSA ODI #10366392

103,000 miles · Nov 14, 2010
Electrical System

CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY CO…

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CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY COUPLE OF MINUTES. 5. FUEL LEVEL ALARM GOES OFF AND FALSE LOW LEVEL INDICATED. 6. VEHICLE PERIODICALLY WON'T START, BUT AFTER SECOND TRY STARTS NORMALLY. 7. SPEEDOMETER NEEDLE PEGS AGAINST BACK OF STOP PIN, ALL ELSE RETURNS TO NORMAL OPERATION. 8. ACCELERATION IS SLOW TO RESPOND, LAGS ABOUT A SECOND. 9. PERIODICALLY MISSES AND TRIES TO STALL AT HIGHWAY SPEED, DURING ACCELERATION. 10. ABS AND BRAKE LIGHT FREQUENTLY ILLUMINATE. RECENTLY HAD REAR BRAKES REBUILT, AND COMPLETE REPLACEMENT OF FRONT BRAKE SYSTEM AT 90,000 MILES. 11. CYCLE RESTARTS WHEN USING TURN SIGNALS, TURNING ON HEADLIGHTS OR A/C. 12. ABLE TO RESET INSTRUMENT CLUSTER BUY HOLDING IN TRIP MILEAGE RESET AFTER SHUTDOWN, BUT PROBLEM RECURS. SAME PROBLEM NOW 1 YEAR OLD. NO TECHNICIAN CAN FIGURE IT OUT. REMAINS IN THIS CONDITION FOR DAYS OR WEEKS, THEN EVERYTHING RETURNS TO NORMAL OPERATION. SOMETIMES IT IS NORMAL FOR A FEW DAYS THEN THE CYCLE RESTARTS. IT ALWAYS FOLLOWS THE SAME ORDER OF EVENTS. *TR

NHTSA ODI #10365658

91,036 miles · Nov 6, 2010
Electrical System

2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUN…

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2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUNKER. *TR

NHTSA ODI #10364301

20,000 miles · Oct 11, 2010
Latches/locks/linkagesStructure

PASSENGER SIDE ELECTRICALLY OPERATED DOOR DOES NOT LATCH AFTER CLOSING. DOOR DOES NOT ALWAYS DISPLAY TO DRIVER THAT IT IS NOT LATCHED. *TR

NHTSA ODI #10359998

89,000 miles · Oct 5, 2010
Electrical System

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO SEPARATE OCCASIONS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT CONTROL MODULE, BODY CONTROL MODULE AND LIGHT SWITCH MODULE WERE REPLACED. THE REPAIR CORRECTED THE ELECTRICAL PROBLEM AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI #10359296

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.