IllustrationTHE FRONT BRAKE SYSTEM GETS HOT. I LOOSE STEERING, FRONT TIRE WOBBLES AND BRAKE STARTS SMOKING THE HOSE KINKS ALSO. *TR
2003 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
3825–50K
3450–75K
3575–100K
26100–150K
13150K+
188 reports with mileage · 57 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports18 injury reports
What owners actually said
245 reportsTL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE WAS SEEN FROM UNDER THE HOOD. AFTER LIFTING THE HOOD, THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL INJECTION WIRING HARNESS. THE CONTACT INDICATED THAT THE FUEL INJECTION…
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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED AND SMOKE WAS SEEN FROM UNDER THE HOOD. AFTER LIFTING THE HOOD, THE CONTACT DISCOVERED FLAMES COMING FROM THE FUEL INJECTION WIRING HARNESS. THE CONTACT INDICATED THAT THE FUEL INJECTION WIRING HARNESS BECAME MELTED DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND CHRYSLER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE IGNITION WAS MALFUNCTIONING AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT BURNING FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANU…
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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND CHRYSLER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE IGNITION WAS MALFUNCTIONING AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT BURNING FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
WHILE STOPPED IN THE DRIVEWAY, (ENGINE ON, FOOT ON BRAKE) WHILE A PASSENGER EXITED THE VEHICLE, THE DRIVER'S AIRBAG DEPLOYED WHEN THE PASSENGER CLOSED THE VEHICLE DOOR. SUBSEQUENT INVESTIGATION BY CHRYSLER CORP FACTORY REPRESENTATIVES AND LAWYERS DISCLOSED NO ACCIDENT OR OTHER TRIGGERING EVENT. CHRYSLER CLAIMS NO RESPONSIBILIT…
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WHILE STOPPED IN THE DRIVEWAY, (ENGINE ON, FOOT ON BRAKE) WHILE A PASSENGER EXITED THE VEHICLE, THE DRIVER'S AIRBAG DEPLOYED WHEN THE PASSENGER CLOSED THE VEHICLE DOOR. SUBSEQUENT INVESTIGATION BY CHRYSLER CORP FACTORY REPRESENTATIVES AND LAWYERS DISCLOSED NO ACCIDENT OR OTHER TRIGGERING EVENT. CHRYSLER CLAIMS NO RESPONSIBILITY FOR THE MECHANICAL FAILURE OF THE PART. THE VEHICLE WILL COST MORE TO REPAIR THAN IT IS WORTH. INSURANCE IS OF NO ASSISTANCE AS THIS IS A MECHANICAL FAILURE/MANUFACTURER'S DEFECT AND IS NOT A COVERED LOSS IN THEIR VIEW. *TR
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LIFT GATE OPENED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,00…
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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LIFT GATE OPENED INDEPENDENTLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE DID NOT RESPOND. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES BUT WHEN HE REMOVED HIS FOOT FROM THE BRAK PEDAL, THE VEHICLE RAPIDLY ACCELERATED TO 6…
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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE ATTEMPTED TO DEACTIVATE THE CRUISE CONTROL BUT THE VEHICLE DID NOT RESPOND. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES BUT WHEN HE REMOVED HIS FOOT FROM THE BRAK PEDAL, THE VEHICLE RAPIDLY ACCELERATED TO 60 MPH AS IF THE CRUISE CONTROL FUNCTION HAD STILL NOT DEACTIVATED. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTED, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 210,500.
THE SLIDING SIDE DOORS DO NOT OPEN WHEN THE WEATHER GETS COLD. *TR
TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE LATCH FOR THE REAR HATCH BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
ENGINE WILL DIE AT A STOP SIGN. ENGINE WILL ALSO DIE WHILE COASTING BETWEEN 30 TO 65 MPH. THERE IS NO WARNING SIGNS WHEN THIS OCCURS. OBVIOUSLY POWER STEERING WILL BE LOST INSTANTLY. POWER BRAKES WILL ALSO FADE AFTER THREE APPLICATIONS. AFTER BRINGING THE CAR TO A FULL STOP OR PLACING THE GEAR SHIFT LEVER TO NEUTRAL AND CRANKIN…
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ENGINE WILL DIE AT A STOP SIGN. ENGINE WILL ALSO DIE WHILE COASTING BETWEEN 30 TO 65 MPH. THERE IS NO WARNING SIGNS WHEN THIS OCCURS. OBVIOUSLY POWER STEERING WILL BE LOST INSTANTLY. POWER BRAKES WILL ALSO FADE AFTER THREE APPLICATIONS. AFTER BRINGING THE CAR TO A FULL STOP OR PLACING THE GEAR SHIFT LEVER TO NEUTRAL AND CRANKING THE ENGINE IT WILL RE-START. THIS IS AN INTERMITTENT PROBLEM SINCE 2009. CHRYSLER DEALERS ARE UNABLE TO PIN POINT THE PROBLEM DUE TO LACK OF ENGINE SERVICE CODES. OVER TIME THEY HAVE CHANGED FUEL FILTERS, THROTTLE BODY CLEANING, TUNE UPS, CRANKSHAFT POSITION SENSOR REPLACEMENT, BCM RE-LEARN ETC. INTERNET BLOGS INDICATE THIS IS A COMMON PROBLEM WITH CHRYSLER MINI VANS. SOME TECHNICIANS ATTRIBUTE IT TO ELECTRICAL HARNESS SHORTING. I WONDER IF THERE ARE ANY SAFETY RECALLS OR SERVICE BULLETINS ISSUED BY CHRYSLER. AS OF THIS DATE THE PROBLEM IS ONGOING, ENGINE STALL IS A DAILY OCCURRENCE. *TR
I WAS DRIVING AND MY ENGINE STARTED TO KNOCK SO I THOUGHT THAT IT MAY NEED A OIL CHANGE UT IT WAS TIME YET I STILL HAVE ANOTHER 1467 MILE TO GO BEFORE IT WAS DUE. SO I TOOK IT IN TO HAVE IT DONE ANYWAY. THEY MECHANIC STATED THAT MY ROD AND BEARING WENT OUT. THEN HE ALSO STATED IF HE WASN'T CORRECT THAT IN 2003 END AND THE BEGIN…
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I WAS DRIVING AND MY ENGINE STARTED TO KNOCK SO I THOUGHT THAT IT MAY NEED A OIL CHANGE UT IT WAS TIME YET I STILL HAVE ANOTHER 1467 MILE TO GO BEFORE IT WAS DUE. SO I TOOK IT IN TO HAVE IT DONE ANYWAY. THEY MECHANIC STATED THAT MY ROD AND BEARING WENT OUT. THEN HE ALSO STATED IF HE WASN'T CORRECT THAT IN 2003 END AND THE BEGINNING OF 04 THEY DID A RECALL ON THE BEARINGS. WHICH NOONE WAS NEVER NOTIFIED OF IT. SO NOW MY CARS JUST SITTING THERE. *TR
Official recalls
205V134000 · Latches/locks/linkages:hatchback/liftgate:lock
Apr 6, 2005
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04054 · Power Liftgate Latch
Opened Jul 30, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.