Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports

13,182 miles · Nov 16, 2003

Fuel System, Gasoline

Read full complaint

I OWN A 2003 CHRYSLER TOWN & COUNTRY VAN. DURING A RECENT TRIP WE RAN OVER A PIECE OF TIRE LYING ON THE HIGHWAY. THE IMPACT FROM THE SMALL PIECE OF TIRE CAUSED A RUPTURE IN THE FIBERGLAS GAS TANK, ALONG AN EXPOSED SEAM. THE DEALER IN DURANGO CO SAID THEY WERE TOLD THAT THERE WERE FIVE OTHER INCIDENTS OF DAMAGE TO THE SAME GAS TANK THAT WEEK, NECESSITATING A LENGTHY WAIT WHILE A TANK WAS SHIPPED FROM DETROIT. WE WERE TOLD BY THE DEALER THAT WHEN THE DEALER CALLED CHRYSLER FOR INFORMATION ABOUT THE TANK, THEY WERE TOLD TO "IMPOUND" THE CAR BECAUSE IT WAS UNSAFE TO DRIVE. WHEN POSING THIS TO CHRYSLER, THEY DENY THAT THERE WAS EVER ANY IMPOUNDING AND THAT WE WERE MERELY "ADVISED" NOT TO DRIVE IT. IT WAS MUCH MORE SEVERE THAN THAT. IT WAS, IN FACT, IMPOUNDED AND WOULD NOT BE RELEASED TO US. WE CAN PRODUCE WITNESSES TO THIS STATEMENT WHO WERE IN THE DEALERSHIP AT THE TIME, EVEN THOUGH THE DEALERSHIP NOW SAYS THAT IS NOT TRUE. CLEARLY, THEY DON'T WANT TO INTERRUPT A RELATIONSHIP WITH CHRYSLER. WHILE WE CERTAINLY WOULD HAVE LITTLE INTEREST IN DRIVING AN UNSAFE VEHICLE BEYOND GETTING IT TO SOME PLACE WHERE REPAIRS MIGHT BE MORE REASONABLY PRICED ($738 FOR A GAS TANK SEEMS EXCESSIVE), I AM MORE CONCERNED THAT THE TANK CAN RECEIVE SUCH SIGNIFICANT DAMAGE. IT SEEMS THAT ANY OF SEVERAL OPTIONS WOULD HAVE PREVENTED THIS PROBLEM. 1) IF THE TANK WAS MADE OF SOMETHING OTHER THAN FIBERGLAS, IT MIGHT BETTER WITHSTAND AN IMPACT. 2) IF THE COMPANY IS GOING TO USE FIBERGLAS, A PROTECTIVE SHIELD IN FRONT OF THE EXPOSED AREA WOULD PREVENT THIS TYPE OF DAMAGE. 3) A SEAM SHOULD NOT BE EXPOSED TO THE ROAD SURFACE. THE SPLIT IN THE TANK WAS AT A SEAM ON THE UNDERSIDE OF THE TANK. IF SUCH RUPTURE CAN BE PREVENTED, IT SHOULD BE! *LA

NHTSA ODI #10047015

6,890 miles · Oct 29, 2003

Seats

VEHICLE WAS MOVING IN REVERSE AT A SPEED OF APPROXIMATELY 15 MPH WHEN IT HIT A POLE, CAUSING DRIVER'S SEAT TO COLLAPSE. ALSO, THE HANDLE WHICH WAS USED TO PUT SEAT BACK INTO THE CORRECT POSITION BROKE. SEAT WILL NOT GO BACK INTO AN UPRIGHT POSITION. *AK

NHTSA ODI #10045022

12,853 miles · Oct 14, 2003

Latches/locks/linkages

REAR LIFTGATE HATCH OPENS ON ITS OWN. THERE IS NO INDICATION THAT LIFTGATE OPENED WHEN ENGINE IS ON OR OFF. DEALER HAS BEEN CONTACTED. *AK

NHTSA ODI #10042895

147,000 miles · Sep 22, 2003

Engine And Engine Cooling

VEHICLE WOULD HESITATE WHEN ACCELERATING OVER 25 MPH, CAUSING A DISTRACTION TO THE CONSUMER. HAD TAKEN VEHICLE TO DEALERSHIP MECHANIC, BUT THE PROBLEM HAS NOT BEEN RESOLVED.*AK

NHTSA ODI #10040286

500 miles · Aug 7, 2003

Power Train

Read full complaint

I PURCHASED A NEW 2003 CHRYSLER TOWN AND COUNTRY ON 7/14/2003. THE INTENT WAS TO HAVE A VERY RELIABLE VEHICLE PRIOR TO GOING ON TWO VACATIONS. I LEFT FOR THE FIRST VACATION ON CAPE COD IN MASSACHUSETTS ON 7/26/2003 AFTER OWNING THE VEHICLE FOR 12 DAYS. ON JULY 29, 2003 THE VEHICLE STARTED BUT ANY ATTEMPT TO IDLE UP THE VEHICLE WOULD CAUSE IT TO STALL. (I OWNED THE VEHICLE FOR 15 DAYS!) IT WAS TOWED TO CENTRAL CAPE DODGE IN HYANNIS WHERE IT WAS DIAGNOSED AS HAVING A FAULTY PCM. (POWER CONTROL MODULE) THE VEHICLE REMAINS AT THE CAPE ALL BUT RUINING ONE VACATION, AND THE PART APPARENTLY IS ON NATIONAL BACKORDER AND REMAINS OUT OF SERVICE PROBABLY RUINING MY SECOND VACATION. ON JULY 29 *PH

NHTSA ODI #10031028

110 miles · Aug 4, 2003

Seats

Read full complaint

YOU HAVE ADDRESSED YOUR SAFETY QUERY TO A MEMBER OF THE STAFF OF THE TRANSPORTATION SAFETY INSTITUTE. TSI, THE TRANSPORTATION SAFETY INSTITUTE, IS A TRAINING AGENCY. WE HAVE NO REGULATORY OR RESEARCH AUTHORITY.*AK I WOULD SUGGEST YOU ADDRESS YOUR AUTO SAFETY ISSUE TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OF THE US DEPARTMENT OF TRANSPORTATION AS THE FEDERAL AGENCY RESPONSIBLE FOR AUTOMOTIVE SAFETY REGULATION. THEIR WEB SITE IS WWW.NHTSA.DOT.GOV. VERNON L. WITH, MANAGER HIGHWAY SAFETY DIVISION TRANSPORTATION SAFETY INSTITUTE -----ORIGINAL MESSAGE----- FROM: SAMUALLA PRY [MAILTO:PRYS@CWS.CO.SANTA-CLARA.CA.US] SENT: WEDNESDAY, JULY 30, 2003 3:35 PM TO: WITH, VERN SUBJECT: MY VEHICLE- 2003 CHRYSLER TOWN AND COUNTRY MR. VERN, I AM HAVING SOME TROUBLE WITH COMMUNICATING WITH THE CHRYSLER CORPORATION IN REGARDS TO MY NEW VEHICLE. THE PASSENGERS FRONT SEAT SITS VERY HIGH AND MAY BE HAZARDOUS WHEN ENTERING AND LEAVING THE VEHICLE AS WELL AS IN AN AUTOMOBILE ACCIDENT. THE DEALER STATES THAT THIS IS "NORMAL" ALTHOUGH ANOTHER DEALER STATES IT APPEARS THAT THERE HAS BEEN A MIXING OF THE SEAT MOUNTS TO THE FLOOR OF THE VAN FOR THE DIFFERENT SEATS (POWER SIX WAY SEATS, POWER FOUR WAY SEATS, AND MANUAL). IF THERE IS AN ACCIDENT A PERSON COULD SUFFER SEVERE HEAD TRAUMA BECAUSE THEIR HEAD WOULD STRIKE THE TOP OF THE DOOR FRAME/ ROOF OF THE VAN. I WOULD LIKE TO KNOW THE DESIGN OF THE VEHICLE IN REGARDS TO AN ACCIDENT AND THE PASSENGERS DOOR AREA. COULD YOU PLEASE HELP ME IN REGARDS TO THIS. MY CONCERN IS THAT THERE MAY BE A PROBLEM WITH MY VAN, OR A NATIONWIDE PROBLEM WITH 2003 TOWN AND COUNTRY VANS WITH POWER SEATS AND SAFETY ISSUES. SINCERELY, SAMUALLA L. PRY- HENION 1800 LUZERN STREET SEASIDE, CA. 93955 (831) 394-4196 HOME (831) 596-4196 CELLULAR (408) 369-4147 WORK

NHTSA ODI #10030765

Mileage unknown · Jul 11, 2003

Seat Belts

Read full complaint

ON 2 DIFFERENT OCCASSIONS (IN THE TWO MONTHS WE HAVE OWNED THIS VAN) MY 10 YEAR OLD DAUGHTERS SEATBELT HAS COME UNFASTENED. I HAD NO IDEA THERE WAS A PROBLEM WITH THE CHRYSLER TOWN AND COUNTRY SEATBELTS IN THE BACK PASSENGER SECTION UNTIL I SAW A REPORT ON TV ABOUT IT. I WOULD NOT HAVE PURCHASED THIS VEHICLE IF I HAD KNOWN ABOUT THIS PROBLEM. NOTE: YOUR SECTION THAT ASKS ME TO INCLUDE THE MODEL OF VAN WILL NOT LET ME PUT TOWN AND COUNTRY -- IT JUST LETS ME PUT "SPRINTER 2500" WHATEVER THAT IS... (CHANGED TO TOWN AND COUNTRY VIA CONSUMER'S VOQ DESCRIPTION ON 12/9/04. CAT)

NHTSA ODI #10025854

10,436 miles · Jul 10, 2003

Suspension

WHILE DRIVING THE CONSUMER HEARD A RATTLING NOISE. ALL THE AXLE FLANGE BOLTS CAME OFF AND CAUSED A PIECE OF THE REAR AXLE TO HANG FROM THE VEHICLE. *NLM *TS *JB

NHTSA ODI #10017259

3,800 miles · Jul 2, 2003

Tires

Read full complaint

ON JULY 1, 2003 NOTICED A LARGE BULGE, APPROXIMATELY FOUR INCHES IN DIAMETER, ON THE SIDE WALL OF DRIVERSIDE REAR TIRE OF MY NEW CHRYSLER TOWN&COUNTRY MINIVAN. CALLED DEALERSHIP AND GOT AN APPOINTMENT FOR JULY 2, 2003 TO GET TIRE CHECKED. WENT OUT ON MORNING OF JULY 2 TO TAKE CAR TO DEALERSHIP THE BULGE HAD RUPTURED AND TIRE WAS FLAT WITHOUT CAR BEING DRIVEN SINCE BULDGE WAS NOTICED. TIRE IS A BRIDGESTONE TURANZA EL 42 215/65R16 987M+S EL42B2 WITH APPROXIMATLY 3800 MILES OF USE.*AK

NHTSA ODI #10025318

16,990 miles · Apr 27, 2003

Steering

WHILE DRIVING AROUND A CURVE ON AN EXIT RAMP IN THE RAIN, POWER STEERING FAILED COMPLETELY ALMOST CAUSING AN ACCIDENT. *NLM

NHTSA ODI #10016584

Official recalls

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:tailgate:latch

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:hatchback/liftgate:lock