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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
14,000 miles · Mar 4, 2005
Engine And Engine Cooling

VEHICLE WOULDN'T START, BATTERY DRAWN DOWN TO 8.6 VOLTS WITH IGNITION ENGAGED. TOWED TO DEALER, DEALER FOUND ENGINE SEIZED. DEALER FOUND BEARING SPINNING ON #2 CYLINDER WHEN THE ENGINE FINALLY DID TURN OVER. METAL SHARDS THROUGHOUT ENGINE WARRANTED A NEW ENGINE. DEALER REPLACED SINCE IT OCCURRED AT 14000 MILES.*AK

NHTSA ODI #10112539

Mileage unknown · Mar 3, 2005
Structure

LIFTGATE TENDED TO POP OPEN IT ON ITS OWN. THE LIGHT INSIDE THE DASHBOARD INDICATED THAT THE LIFTGATE WAS NOT OPEN WHEN THIS OCCURRED. TOOK VEHICLE TO DEALER FOR A CHECKUP, BUT THE CAUSE WAS UNDETERMINED.*AK

NHTSA ODI #10113343

12,000 miles · Feb 7, 2005
StructureSuspensionVisibility

REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. …

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REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL. *JB

NHTSA ODI #10110028

21,000 miles · Feb 7, 2005
Visibility

SHORT/MALFUNCTION IN WINDSHIELD WASHER MOTOR RESULTING IN WASHER FLUID SPRAYING UNTIL RESERVOIR WAS EMPTY. WASHER COULD NOT BE SHUT OFF AND INCIDENT OCCURRED WHILE DRIVING AT NIGHT WHICH CAUSED INABILITY TO SEE THE ROAD OR OTHER VEHICLES.*JB

NHTSA ODI #10109998

20,000 miles · Jan 28, 2005
Service Brakes, Hydraulic

I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR M…

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I PURCHASED MY VECHICLE IN JULY OF 2003. IN AUGUST OF 2003 WITH ABOUT 20,000 MILES ON IT MY FRONT BRAKES HAD TO BE REPLACED. I THOUGHT BRAKES SHOULD LAST MUCH LONGET THAN THAT. THE DEALERSHIP REPLACED THE BRAKES FOR ME AND I CHOSE LESS EXPENSIVE ONES(180.00) NOT CHEAP. HE TOLD ME THEY WOULD SQUEAK. OK SO THEY SQUEAKED FOR MONTHS AND THIS PAST WEEK MY REAR BRAKES WENT BAD. I QUESTIONED THAT I HAVE NOT EVEN HAD THIS 1.5 YEARS AND HAVE HAD TO REPLACE BOTH FRONT AND REAR BRAKES(300.00). HE TOLD ME THEY DO NOT MAKE THEM LIKE THEY USED TO. I WOULD EXPECT THEM TO BE BETTER TODAY. I AM VERY DISSAPPOINTED IN THIS VAN. I WILL PROBABLY NEVER BUY A CHRYSLER AGAIN CONSIDERING I HAVE ALREADY SPENT 500.00 ON THE BRAKES.*AK

NHTSA ODI #10108156

19,000 miles · Jan 26, 2005
EquipmentSteering

IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MA…

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IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MAKING THE SAME NOISES DURING TURNING. IN JANUARY OF 2005, I WENT BACK TO THE SAME LOCAL DEALERSHIP TO HAVE THEM LOOK AT MY VEHICLE. I WAS TOLD THAT THE POWER STEERING PUMP THEY PUT IN 11 MONTHS EARLIER WAS ALSO DEFECTIVE AND SINCE I NOW HAD 47,000 MILES ON MY ODOMETER, THEY WOULD NOT BE REPLACING THE POWER STEERING PUMP FREE OF CHARGE. THEY HAVE ADMITTED THAT THE PART WAS DEFECTIVE AND SHOULD LAST LONGER THAN A YEAR BUT WOULD NOT BE PAYING TO REPAIR IT. *AK

NHTSA ODI #10107942

1,500 miles · Dec 20, 2004
Steering

STEERING WAS DEFECTIVE. POWER STEERING PUMP WAS REPLACED, BUT VEHICLE WAS STILL MAKING A LOUD NOISE, AND THE STEERING WHEEL SHOOK.*AK

NHTSA ODI #10105106

48,565 miles · Dec 15, 2004
Electrical System

2003 TOWN AND COUNTRY LXI DID NOT START AFTER SUCCESSFULLY OPERATING VEHICLE EARLIER IN THE DAY. JUMPED VEHICLE AND THEN DROVE TO ESTABLISH BATTERY POWER. VEHICLE STALLED WHEN GOING INTO REVERSE, THEN AGAIN AT 40 MPH THIS HAPPENED ON A TOTAL OF SIX DIFFERENT OCCASIONS. VEHICLE HAD LOST CHARGE THE NEXT MORNING AND HAD TO BE JU…

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2003 TOWN AND COUNTRY LXI DID NOT START AFTER SUCCESSFULLY OPERATING VEHICLE EARLIER IN THE DAY. JUMPED VEHICLE AND THEN DROVE TO ESTABLISH BATTERY POWER. VEHICLE STALLED WHEN GOING INTO REVERSE, THEN AGAIN AT 40 MPH THIS HAPPENED ON A TOTAL OF SIX DIFFERENT OCCASIONS. VEHICLE HAD LOST CHARGE THE NEXT MORNING AND HAD TO BE JUMPED TO GET TO DEALERSHIP. TECHNICIAN COULD NOT DUPLICATE PROBLEM, NO CODES TO REPORT UPON FIRST INSPECTION. SERVICE ATTENDANT TOOK VEHICLE FOR A DRIVE AND EXPERIENCED STALLING WHILE REVERSING VEHICLE AND THEN AGAIN WHEN ACCELERATING ABOVE 40 MPH. EIGHT INDIVIDUAL CODES HAVE BEEN IDENTIFIED. AND THE DEALERSHIP WANTS MORE MONEY TO REACH A DIAGNOSIS ON THIS "INTERMITTENT" PROBLEM. NHTSA HAS 5 RECORDS OF THIS EXACT PROBLEM. VEHICLE HAS 48,000 MILES TO DATE. WHEN WILL MANUFACTURES STAND BEHIND A PRODUCT AND OFFER ASSISTANCE TO FIX AN OBVIOUS DEFECT??????? WHAT RECOURSE DOES A CONSUMER HAVE AFTER SPENDING SIGNIFICANT $$$ TO INVEST IN A TOP OF THE LINE PRODUCT???? I AM AMAZED HOW THE DEALERSHIP BENDS OVER BACKWARDS TO GET YOU TO SIGN ON THE DOTTED LINE WHEN PURCHASING BUT LEAVES YOU HANGING WHEN THERE IS A NEED. THIS IS FIVE STAR QUALITIES AND SERVICE??? *AK

NHTSA ODI #10103030

16,000 miles · Dec 10, 2004
Suspension

FRONT END FAILURE, TIRE ROTATION AND STEERING WHEEL VIBRATES AND SHAKES, AND IT FEELS LIKE SOME IS RUBBING AGAINST THE TIRE. DEALER SERVICED THE VEHICLE. *AK

NHTSA ODI #10103517

Mileage unknown · Dec 6, 2004
Interior LightingSteeringVisibility

RECEIVED RECALL NOTICE FOR UPPER POWER STEERING HOSE. WINDSHIELD WASHERS INOPERATIVE AT TIMES. UNABLE TO DUPLICATE PROBLEM. *BF NAR *JLS THE PARTS WEREN'T AVAILABLE FOR THE RECALL. THERE WAS A PROBLEM WITH THE SIDE WINDOW SWITCH AND THE INTERIOR LIGHT. *SC *JB

NHTSA ODI #10106611

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.