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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
85,200 miles · Nov 24, 2006
Engine And Engine CoolingEquipmentService Brakes, Hydraulic

PURCHASED 2003 CHRYSLER TOWN AND COUNTRY IN JUNE OF 2004 AND HAVE NUMEROUS PROBLEMS. A/C HAS WENT OUT TWICE, BRAKES HAVE BEEN REPLACED TWICE, NOW VAN HAS LOST POWER AND THEY ARE REPLACING VALVE SPRINGS AND OTHER INTERNAL ENGINE PARTS. I HAVE HAD NOW RECALL NOTICES OR NOTIFICATIONS FROM DEALER. *JB

NHTSA ODI #10174167

36,000 miles · Nov 15, 2006
Exterior Lighting

REAR TAIL LAMP LENS SEPARATE FROM THE HOUSING ASSEMBLY, WITH THE POSSIBILITY OF NOT HAVING ANY TAIL LIGHTS. *NM

NHTSA ODI #10173614

40,000 miles · Nov 15, 2006
Exterior Lighting

2003 CHRYSLER TOWN AND COUNTRY HAS HEADLIGHTS THAT WILL GO OFF INTERMITTENTLY, WHICH THE DEALER CANNOT RESOLVE. NO CRASHES YET, BUT THIS IS OBVIOUSLY A DANGEROUS SITUATION. *NM

NHTSA ODI #10173609

36,000 miles · Nov 1, 2006
Steering

DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE AND TURNING THE STEERING WHEEL A LOUD NOISE WAS OBSERVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. AFTER DRIVING AT NO PARTICULAR SPEED THE NOISE WAS INTERMITTENTLY PRESENT AND THE STEERING WHEEL BECAME HARD TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES,…

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DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE AND TURNING THE STEERING WHEEL A LOUD NOISE WAS OBSERVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. AFTER DRIVING AT NO PARTICULAR SPEED THE NOISE WAS INTERMITTENTLY PRESENT AND THE STEERING WHEEL BECAME HARD TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES, HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. WHEN THE WARRANTY TERMINATED THE DEALERSHIP DETERMINED THE STEERING RACK HAD TO BE REPLACED AT THE CONTACT EXPENSES. A RECALL LETTER # 04V386000 WAS RECEIVED AND THE DEALERSHIP PERFORMED THE REQUIRED REPLACEMENT OF THE HOSES, PIPING AND FITTINGS INDICATED IN THE LETTER. AFTER A YEAR THE DEFECT INTERMITTENTLY RECURRED WITH THE SAME SYMPTOMS AS BEFORE BUT THIS TIME THE AIR BAG WARNING LIGHT ILLUMINATED CONSISTENTLY. THE DEALERSHIP DETERMINED THAT THE STEERING RACK HAD TO BE REPLACED AGAIN BUT LATER ADVISED TO REPLACE THE ENTIRE STEERING SYSTEM. THE MANUFACTURER WAS CONTACTED WHO OPEN A CASE, HOWEVER A CALL BACK HAS NOT BEEN RECEIVED. THE CONTACT WAS VERY CONCERN FOR THE SAFETY RISK ENTAILED IN THE VEHICLE'S OPERATION.

NHTSA ODI #10172375

30,742 miles · Sep 25, 2006
Power Train

2003 (30,741 MILES) CHRYSLER TOWN & COUNTRY LOST POWER WITHOUT WARNING WHILE TRAVELING 30 MPH. *NM

NHTSA ODI #10169270

500 miles · Sep 8, 2006
Electrical System

ABOUT A MONTH AFTER I PURCHASED MY NEW TOWN & COUNTRY LIMITED. A FUSE HAS BEEN BLOWN FOR ABOUT 20 TIMES. FROM WHAT I CAN SEE SOME SYSTEM STOP WORKING OR MALFUNCTION INCLUDING RADIO/CD ELECTRIC DOORS A/C ELECTRIC LOCK. IT IS POSSIBLE THAT THERE ARE MORE MALFUNCTION SYSTEM THAT I CAN'T DETECT. *NM

NHTSA ODI #10167649

35,959 miles · Jul 7, 2006
Engine And Engine Cooling

NOISE STARTED COMING FROM ENGINE COMPARTMENT. WATER INDICATOR WENT TO HOT. PULLED OVER AND CAR WAS STEAMING. AFTER ALLOWING CAR TO COOL, CHECKED ANTI-FREEZE WHICH WAS LOW. REFILLED AND STARTED CAR. ANTI-FREEZE WAS POURING OUT OF COOLANT TUBING AT BOTTOM AND TOWARDS REAR OF ENGINE. SHUT CAR OFF. INSPECTED TUBING. TUBING W…

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NOISE STARTED COMING FROM ENGINE COMPARTMENT. WATER INDICATOR WENT TO HOT. PULLED OVER AND CAR WAS STEAMING. AFTER ALLOWING CAR TO COOL, CHECKED ANTI-FREEZE WHICH WAS LOW. REFILLED AND STARTED CAR. ANTI-FREEZE WAS POURING OUT OF COOLANT TUBING AT BOTTOM AND TOWARDS REAR OF ENGINE. SHUT CAR OFF. INSPECTED TUBING. TUBING WAS RUSTED OUT. CALLED DEALER AND HAD CAR TOWED TO DEALER. THE DEALER REPLACED TUBING UNDER WARRANTY ( 40 MILES REMAINING). DEALER ALSO MENTIONED THAT 10 CARS WERE BROUGHT IN FOR THE SAME PROBLEM THIS WEEK. *JB

NHTSA ODI #10161832

50,000 miles · Jun 20, 2006
Engine And Engine Cooling

ON 6/14/2006, WE WERE DRIVING OUR 2003 CHRYSLER TOWN & COUNTRY ON A 4 LANE HIGHWAY WHEN WE EXPERIENCED AN ENGINE KNOCK AND LOSS OF POWER. LUCKILY, WE WERE ABLE TO SAFELY GET THE VEHICLE OFF THE ROADWAY. UPON CHECKING THE OIL, IT WAS FOUND TO BE "FULL" AND TRANSPARENT ON THE DIPSTICK. SUBSEQUENTLY, THE VEHICLE WAS TOWED TO A …

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ON 6/14/2006, WE WERE DRIVING OUR 2003 CHRYSLER TOWN & COUNTRY ON A 4 LANE HIGHWAY WHEN WE EXPERIENCED AN ENGINE KNOCK AND LOSS OF POWER. LUCKILY, WE WERE ABLE TO SAFELY GET THE VEHICLE OFF THE ROADWAY. UPON CHECKING THE OIL, IT WAS FOUND TO BE "FULL" AND TRANSPARENT ON THE DIPSTICK. SUBSEQUENTLY, THE VEHICLE WAS TOWED TO A CHRYSLER 5 STAR DEALER WHERE DIAGNOSTICS WERE PERFORMED. THE VEHICLE HAS APPROXIMATELY 50,000 MILES ON THE ORIGINAL ENGINE AND IS COVERED BY THE MANUFACTURERS 7 YEAR, 70000 MILE POWER TRAIN WARRANTY. THE DEALERSHIP DETERMINED THAT THE ENGINE FAILED "DUE TO LACK OF MAINTENANCE", WITH A BUILDUP OF SLUDGE IN THE ENGINE. WE WERE BEWILDERED BY THIS PRONOUNCEMENT, AS WE HAD ALWAYS DONE ALL SCHEDULED PREVENTATIVE MAINTENANCE ON THIS VEHICLE. WE ASKED THAT THE OIL PAN NOT BE DUMPED AND THAT A SAMPLE OF OIL BE TESTED, AS THE LAST OIL CHANGE WAS WITHIN THE LAST 250 MILES AND THEY WERE CLAIMING THAT THE "OIL WAS FILTHY". WE WERE TOLD THAT WE WOULD NEED TO PROVIDE THE DEALER WITH 5 DOCUMENTED OIL CHANGES, AND WE TOLD THEM THAT WOULDN'T BE A PROBLEM. WE WERE ABLE TO FAX TO THEM WITHIN 28 HOURS, THE 5 DOCUMENTED OIL CHANGES THEY REQUESTED, AND ALSO LET THEM KNOW THAT MORE WOULD BE FORTHCOMING. BEFORE THE ADDITIONAL DOCUMENTATION WAS PROVIDED TO THE DEALER, OUR WARRANTY CLAIM WAS DENIED ON 6/16/2006. WE AGAIN EXPLAINED THAT MORE DOCUMENTATION OF FURTHER OIL CHANGES WAS FORTHCOMING AND WE WERE VERY CONCERNED THAT THIS CLAIM WAS BEING DENIED. ADDITIONAL DOCUMENTATION WAS FAXED TO THE DEALER VERIFYING OIL CHANGES ROUGHLY EVERY 3000 MILES. WE HAVE PROOF OF 17 DOCUMENTED OIL CHANGES IN 50,000 MILES - MORE THAN REQUIRED. AGAIN, OUR WARRANTY CLAIM HAS BEEN DENIED. CHRYSLER HAS A HISTORY OF ENGINES FAILING AT ROUGHLY THE SAME MILEAGE, BLAMING THE CONSUMER FOR "LACK OF MAINTENANCE" AND THEN DENYING THE WARRANTY CLAIMS DESPITE PROOF OF MAINTENANCE. SOMETHING CATASTROPHIC HAPPENED TO THIS ENGINE, AND IT HAS NOTHING TO DO WITH MAINTENANCE. *NM

NHTSA ODI #10160303

40,000 miles · Jun 9, 2006
Engine And Engine Cooling

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE COMPUTER WAS DIRTY. AFTER THE COMPUTER WAS CLEANED, THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAI…

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DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE COMPUTER WAS DIRTY. AFTER THE COMPUTER WAS CLEANED, THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT FURTHER INSPECTION.

NHTSA ODI #10159407

54,000 miles · May 31, 2006
Fuel System, Gasoline

DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A LOUD NOISE THAT CAME FROM THE REAR OF THE VEHICLE. THE SMELL OF FUEL ENTERED THE VEHICLE. THE VEHICLE WAS DRIVEN TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE HOSE HAD COME OFF OF THE FUEL TANK. THE DEALERSHIP WAS ALERTED AND DETERMINED THE FUEL LINE…

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DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A LOUD NOISE THAT CAME FROM THE REAR OF THE VEHICLE. THE SMELL OF FUEL ENTERED THE VEHICLE. THE VEHICLE WAS DRIVEN TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE HOSE HAD COME OFF OF THE FUEL TANK. THE DEALERSHIP WAS ALERTED AND DETERMINED THE FUEL LINES AND CLAMPS NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED.

NHTSA ODI #10158681

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.