IllustrationWHILE THE VEHICLE WAS PARKED REAR WINDOW SHATTERED. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
2003 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
3825–50K
3450–75K
3575–100K
26100–150K
13150K+
188 reports with mileage · 57 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports18 injury reports
Visibility complaints
17 reportsPROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A …
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PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED. *JB
REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. …
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REAR HATCH WOULD LOCK - BUT NOT BE SECURED. SEVERAL TIMES, DURING ACCELERATION, REAR HATCH WOULD OPEN - EXPOSING OCCUPANTS TO OUTSIDE - AS WELL AS FORCING DRIVER TO STOP VEHICLE IN HIGH SPEED AREAS (ESPECIALLY FREEWAY ON-RAMPS). TWO PREVIOUS NOTIFICATIONS TO THE DEALERSHIP WERE OF NO HELP. FINALLY FIXED END DECEMBER 2004. DRIVER'S POWER WINDOW FAILED COMPLETELY. TWO TRIPS TO DEALERSHIP (FOR WHAT WAS INTERMITTENT AT TIME) GAVE ME A SILICONE GREASE THAT I AM STILL WIPING OFF THE WINDOW EVERY TIME THAT I USE. FINALLY FIXED DECEMBER 2004. ALSO, EXPERIENCING THE MUCH MENTIONED NOISES FROM THE FRONT END. THE POWER STEERING NOISE (DEALER SAYS NORMAL) AND A CRUNCHING / CLICKING SOUND THAT SOUNDS LIKE A BAD CV JOINT OR AT LEAST A BROKEN SUSPENSION PIECE. UNRESOLVED AS OF PICKING UP FROM DEALER TODAY. CHRYSLER SERVICE IS NOT VERY IMPRESSIVE. I HAVE NEVER DEALT WITH A CAR COMPANY THAT COULD EXPLAIN AWAY SO MANY ABNORMALITIES AS BEING NORMAL. *JB
SHORT/MALFUNCTION IN WINDSHIELD WASHER MOTOR RESULTING IN WASHER FLUID SPRAYING UNTIL RESERVOIR WAS EMPTY. WASHER COULD NOT BE SHUT OFF AND INCIDENT OCCURRED WHILE DRIVING AT NIGHT WHICH CAUSED INABILITY TO SEE THE ROAD OR OTHER VEHICLES.*JB
RECEIVED RECALL NOTICE FOR UPPER POWER STEERING HOSE. WINDSHIELD WASHERS INOPERATIVE AT TIMES. UNABLE TO DUPLICATE PROBLEM. *BF NAR *JLS THE PARTS WEREN'T AVAILABLE FOR THE RECALL. THERE WAS A PROBLEM WITH THE SIDE WINDOW SWITCH AND THE INTERIOR LIGHT. *SC *JB
MY 2003 TOWN AND COUNTRY LIMITED MINIVAN RECENTLY HAD A WINDOW BLOW OUT ON THE PASSENGER SLIDING DOOR. THE INCIDENT HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND RESEMBLED A TEAR ABOUT A THIRD OF THE WAY UP THE WINDOW. IT DID NOT RESEMBLE AN EXTERNAL DAMAGE SIGHT AND SEEMED TO LOOK AS IF THE WINDOW RIPPED OPEN FOR SOME REASON. …
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MY 2003 TOWN AND COUNTRY LIMITED MINIVAN RECENTLY HAD A WINDOW BLOW OUT ON THE PASSENGER SLIDING DOOR. THE INCIDENT HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND RESEMBLED A TEAR ABOUT A THIRD OF THE WAY UP THE WINDOW. IT DID NOT RESEMBLE AN EXTERNAL DAMAGE SIGHT AND SEEMED TO LOOK AS IF THE WINDOW RIPPED OPEN FOR SOME REASON. THE INITIAL 'TEAR' WAS ABOUT A FOOT LONG AND EXPANDED THROUGH OUT THE ENTIRE WINDOW FROM THERE. I WAS QUICKLY REFERRED TO MY INSURANCE CARRIER BY THE DEALERSHIP. I WAS ON MY WAY THERE AND WAS LESS THEN A MILE FROM THEM WHEN THIS OCCURRED.*JB
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE VEHICLE VISIBILITY SUN SCREEN, FROM THE WINDSHIELD DO NOT PROTECT HIS EYE VISION, AND HIS AFRAID TO HAVE AN ACCIDENT. DEALER HAS BEEN NOTIFIED NOTHING THEY CAN DO. PLEASE PROVIDE FURTHER INFORMATION. TS
Official recalls
205V134000 · Latches/locks/linkages:hatchback/liftgate:lock
Apr 6, 2005
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04054 · Power Liftgate Latch
Opened Jul 30, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.