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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Steering complaints

52 reports
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45,000 miles · Jan 6, 2007
Steering

LOW MOANING NOISE COMING FROM THE FRONT END. MORE PRONOUNCED DURING COLD WEATHER AND WHEN MAKING TURNS. DEALER TOLD ME THE BRAKES WERE BAD (AFTER 25K MILES). REPLACED THE BRAKES AND THE NOISE STILL THERE. OVER TIME THE NOISE BECAME EVEN LOUDER. COULDN'T STAND THE NOISE ANY LONGER AND TOOK THE CAR TO THE DEALER 20 MONTHS LATER AT…

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LOW MOANING NOISE COMING FROM THE FRONT END. MORE PRONOUNCED DURING COLD WEATHER AND WHEN MAKING TURNS. DEALER TOLD ME THE BRAKES WERE BAD (AFTER 25K MILES). REPLACED THE BRAKES AND THE NOISE STILL THERE. OVER TIME THE NOISE BECAME EVEN LOUDER. COULDN'T STAND THE NOISE ANY LONGER AND TOOK THE CAR TO THE DEALER 20 MONTHS LATER AT 45K MILES. I WAS TOLD THE POWER STEERING PUMP, WATER PUMP, SERPENTINE BELT, AND TENSIONER NEEDED REPLACING. THE WATER PUMP WAS UNDER WARRANTY. REPLACED EVERYTHING AND MOANING NOISE RETURNED THE NEXT DAY (IT SOUNDED WORSE). DEALER DRAINED P.S. FLUID AND ADDED P.S. FLUID CONDITIONER AND THE NOISE IS NOW GONE. WHILE LISTENING FOR THE MOANING NOISE TO RETURN I'M HEARING NOISES I HAVEN'T HEARD BEFORE. I WONDER IF THE P.S. FLUID WAS THE PROBLEM FROM THE BEGINNING. IT WOULD HAVE SAVED ME OVER NINE HUNDRED DOLLARS IN REPAIR COSTS. *JB

NHTSA ODI #10177973

36,950 miles · Dec 13, 2006
Steering

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE STEERING SYSTEM STARTED MAKING A LOUD NOISE WHILE TURNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC, WHO DETERMINED THE RACK AND PINION NEEDED TO BE REPLACED. ALSO, THE …

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DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, THE STEERING SYSTEM STARTED MAKING A LOUD NOISE WHILE TURNING. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT CERTIFIED MECHANIC, WHO DETERMINED THE RACK AND PINION NEEDED TO BE REPLACED. ALSO, THE HYDRAULIC PUMP SHOULD BE REPLACED TO PREVENT A MAJOR FAILURE DUE TO NOTICED METAL SHAVINGS. NEITHER THE DEALERSHIP NOR THE MANUFACTURER HAD BEEN CONTACTED. THE CONTACT EXPRESSED CONCERN BECAUSE THE VEHICLE HAD LITTLE USE AND SHOULD NOT HAVE THIS SAFETY DEFECT.

NHTSA ODI #10176074

36,000 miles · Nov 1, 2006
Steering

DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE AND TURNING THE STEERING WHEEL A LOUD NOISE WAS OBSERVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. AFTER DRIVING AT NO PARTICULAR SPEED THE NOISE WAS INTERMITTENTLY PRESENT AND THE STEERING WHEEL BECAME HARD TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES,…

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DT*: THE CONTACT STATED WHILE STARTING THE VEHICLE AND TURNING THE STEERING WHEEL A LOUD NOISE WAS OBSERVED. THERE WERE NO WARNING LIGHTS ILLUMINATED. AFTER DRIVING AT NO PARTICULAR SPEED THE NOISE WAS INTERMITTENTLY PRESENT AND THE STEERING WHEEL BECAME HARD TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES, HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. WHEN THE WARRANTY TERMINATED THE DEALERSHIP DETERMINED THE STEERING RACK HAD TO BE REPLACED AT THE CONTACT EXPENSES. A RECALL LETTER # 04V386000 WAS RECEIVED AND THE DEALERSHIP PERFORMED THE REQUIRED REPLACEMENT OF THE HOSES, PIPING AND FITTINGS INDICATED IN THE LETTER. AFTER A YEAR THE DEFECT INTERMITTENTLY RECURRED WITH THE SAME SYMPTOMS AS BEFORE BUT THIS TIME THE AIR BAG WARNING LIGHT ILLUMINATED CONSISTENTLY. THE DEALERSHIP DETERMINED THAT THE STEERING RACK HAD TO BE REPLACED AGAIN BUT LATER ADVISED TO REPLACE THE ENTIRE STEERING SYSTEM. THE MANUFACTURER WAS CONTACTED WHO OPEN A CASE, HOWEVER A CALL BACK HAS NOT BEEN RECEIVED. THE CONTACT WAS VERY CONCERN FOR THE SAFETY RISK ENTAILED IN THE VEHICLE'S OPERATION.

NHTSA ODI #10172375

28,000 miles · Mar 21, 2006
SteeringSuspension

END JOINTS ON FRONT SWAY BAR BROKE, CAUSING HANDLING PROBLEMS AND LOAD KNOCK IN FRONT END. *JB

NHTSA ODI #10153338

42,000 miles · Feb 11, 2006
Steering

RACK AND PINION UNIT ON 2003 TOWN AND COUNTRY WITH 42000 MILES HAD TO BE REPLACED DUE TO AN INTERNAL FAILURE. *JB

NHTSA ODI #10150025

43,000 miles · Jan 3, 2006
Steering

GRINDING NOISE WAS COMING AFTER 15 MIN OF DRIVING. DEALER DIAGNOSED WITH DESCRIPTION: LINE POWER 19058007; FP-NUMBER 4743473-AE. IN 2004 THERE WAS RECALL WITH A RECALL ID 04V386000. DEALER DESCRIPTION: HOSE POWER 19058007; FP-NUMBER CBXGD370. DID NOT GET PROPER EXPLANATION WHEN I CALLED 1-800-992-1997 CUSTOMER SERVICE AND 1-8…

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GRINDING NOISE WAS COMING AFTER 15 MIN OF DRIVING. DEALER DIAGNOSED WITH DESCRIPTION: LINE POWER 19058007; FP-NUMBER 4743473-AE. IN 2004 THERE WAS RECALL WITH A RECALL ID 04V386000. DEALER DESCRIPTION: HOSE POWER 19058007; FP-NUMBER CBXGD370. DID NOT GET PROPER EXPLANATION WHEN I CALLED 1-800-992-1997 CUSTOMER SERVICE AND 1-800-853-1403. IN FACT, SAME PERSON ANSWERED THE BOTH INSTANCES AND SHE TOLD ME THAT SHE CANNOT HELP WITH TECHNICAL MATTERS. *JB

NHTSA ODI #10146742

24,000 miles · Sep 7, 2005
Steering

DECEMBER 7, 2004 I TOOK MY VAN INTO THE DEALERSHIP BECAUSE IT WAS MAKING THIS LOUD SOUND ON THE DRIVERS SIDE AND WAS WORSE WHEN I TURNED THE WHEEL. THEY SAID THEY PERFORMED THE RECALL WHICH FIXED THE PROBLEM. 3 MONTHS LATER I NOTICED THE NOISE HAD RETURNED. I TOOK IT IN ON JULY 7 TO HAVE THEM CHECK THE LOUD NOISE AGAIN AND T…

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DECEMBER 7, 2004 I TOOK MY VAN INTO THE DEALERSHIP BECAUSE IT WAS MAKING THIS LOUD SOUND ON THE DRIVERS SIDE AND WAS WORSE WHEN I TURNED THE WHEEL. THEY SAID THEY PERFORMED THE RECALL WHICH FIXED THE PROBLEM. 3 MONTHS LATER I NOTICED THE NOISE HAD RETURNED. I TOOK IT IN ON JULY 7 TO HAVE THEM CHECK THE LOUD NOISE AGAIN AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. I ONCE AGAIN TOOK IT IN BEGINNING OF AUGUST FOR SAME PROBLEM. THIS TIME THEY HAD THE VEHICLE 4 DAYS AND REPLACED THE POWER STEERING. TOOK IT HOME AND THE NOISE WAS STILL THERE. I TOOK IT IN ONE WEEK LATE FOR THE SAME LOUD NOISE. THIS TIME THEY KEPT IT 2 DAYS AND REPLACED THE POWER STEERING HOSE. WELL I TOOK IT IN AGAIN TODAY 9/7 FOR THE SAME NOISE AND HAVE OFFERED TO GO IN TOMORROW MORNING TO DIAGNOSE THE PROBLEM MYSELF. *JB

NHTSA ODI #10135751

Mileage unknown · Aug 4, 2005
Steering

2003 CHRYSLER TOWN AND COUNTRY DEVELOPED PROBLEMS WITH THE POWER STEERING.***NO ANSWER REQUIRED***. *MR THE VEHICLE POWER STEERING RETURN HOSE FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER HAD HE HOSE REPAIRED AND IS REQUEST REIMBURSEMENT FROM THE MANUFACTURER. *NM

NHTSA ODI #10132397

Mileage unknown · Mar 7, 2005
EquipmentPower TrainSteering

PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A …

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PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED. *JB

NHTSA ODI #10115051

19,000 miles · Jan 26, 2005
EquipmentSteering

IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MA…

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IN JANUARY OF 2004, A LOCAL CHRYSLER DEALERSHIP REPLACED MY POWER STEERING PUMP AFTER IT WAS FOUND TO BE DEFECTIVE. THIS WAS DONE AT NO COST TO ME BECAUSE I WAS STILL COVERED UNDER THE 36,000 MILE WARRANTY (AT THE TIME THIS WAS COMPLETED, MY VEHICLE HAD 19,000 MILES ON THE ODOMETER). IN DECEMBER OF 2004, THE VEHICLE STARTED MAKING THE SAME NOISES DURING TURNING. IN JANUARY OF 2005, I WENT BACK TO THE SAME LOCAL DEALERSHIP TO HAVE THEM LOOK AT MY VEHICLE. I WAS TOLD THAT THE POWER STEERING PUMP THEY PUT IN 11 MONTHS EARLIER WAS ALSO DEFECTIVE AND SINCE I NOW HAD 47,000 MILES ON MY ODOMETER, THEY WOULD NOT BE REPLACING THE POWER STEERING PUMP FREE OF CHARGE. THEY HAVE ADMITTED THAT THE PART WAS DEFECTIVE AND SHOULD LAST LONGER THAN A YEAR BUT WOULD NOT BE PAYING TO REPAIR IT. *AK

NHTSA ODI #10107942

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.