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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Power Train complaints

28 reports
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200,000 miles · Apr 5, 2018
Power Train

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL RUMBLING NOISE WHILE SHIFTING GEARS. PRIOR TO THE FAILURE, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTA…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE CONTACT HEARD AN ABNORMAL RUMBLING NOISE WHILE SHIFTING GEARS. PRIOR TO THE FAILURE, AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 200,000.

NHTSA ODI #11083417

112,530 miles · Sep 19, 2013
EnginePower TrainSteering

ENGINE WILL DIE AT A STOP SIGN. ENGINE WILL ALSO DIE WHILE COASTING BETWEEN 30 TO 65 MPH. THERE IS NO WARNING SIGNS WHEN THIS OCCURS. OBVIOUSLY POWER STEERING WILL BE LOST INSTANTLY. POWER BRAKES WILL ALSO FADE AFTER THREE APPLICATIONS. AFTER BRINGING THE CAR TO A FULL STOP OR PLACING THE GEAR SHIFT LEVER TO NEUTRAL AND CRANKIN…

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ENGINE WILL DIE AT A STOP SIGN. ENGINE WILL ALSO DIE WHILE COASTING BETWEEN 30 TO 65 MPH. THERE IS NO WARNING SIGNS WHEN THIS OCCURS. OBVIOUSLY POWER STEERING WILL BE LOST INSTANTLY. POWER BRAKES WILL ALSO FADE AFTER THREE APPLICATIONS. AFTER BRINGING THE CAR TO A FULL STOP OR PLACING THE GEAR SHIFT LEVER TO NEUTRAL AND CRANKING THE ENGINE IT WILL RE-START. THIS IS AN INTERMITTENT PROBLEM SINCE 2009. CHRYSLER DEALERS ARE UNABLE TO PIN POINT THE PROBLEM DUE TO LACK OF ENGINE SERVICE CODES. OVER TIME THEY HAVE CHANGED FUEL FILTERS, THROTTLE BODY CLEANING, TUNE UPS, CRANKSHAFT POSITION SENSOR REPLACEMENT, BCM RE-LEARN ETC. INTERNET BLOGS INDICATE THIS IS A COMMON PROBLEM WITH CHRYSLER MINI VANS. SOME TECHNICIANS ATTRIBUTE IT TO ELECTRICAL HARNESS SHORTING. I WONDER IF THERE ARE ANY SAFETY RECALLS OR SERVICE BULLETINS ISSUED BY CHRYSLER. AS OF THIS DATE THE PROBLEM IS ONGOING, ENGINE STALL IS A DAILY OCCURRENCE. *TR

NHTSA ODI #10544335

60,000 miles · Feb 4, 2010
Power TrainInjury

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHIC…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS TURNED ON AND IN THE PARK POSITION ON A SLIGHT SLOPE WHEN IT BEGAN TO ROLL BACKWARDS. THE CONTACT WAS REMOVING ITEMS FROM THE PASSENGER SIDE DOOR WHEN THE VEHICLE STARTED TO ROLL. THE INSURANCE INVESTIGATOR STATED THAT THE VEHICLE HAD A FALSE PARK DEFECT, WHICH MEANS THAT THE VEHICLE WOULD SLIP OUT OF THE PARK POSITION INTO REVERSE WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

NHTSA ODI #10305629

Mileage unknown · Jul 6, 2008
Exterior LightingPower Train

--HEADLIGHTS HAVE GONE OUT OVER 12 TIMES IN THE LAST 2 WEEKS. YOU HAVE TO TURN THE SWITCH ON AND OFF FOR LIGHTS TO COME BACK ON, AND SOMETIMES A SECOND FAILURE HAPPENS A MOMENT LATER. TODAY I NOTICED THE PARKING LIGHTS WERE ONE, EVEN WITH THE SWITCH IN THE OFF POSITION. TURNING THE SWITCH ON AND OFF CORRECTED THAT INCIDENT FOR N…

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--HEADLIGHTS HAVE GONE OUT OVER 12 TIMES IN THE LAST 2 WEEKS. YOU HAVE TO TURN THE SWITCH ON AND OFF FOR LIGHTS TO COME BACK ON, AND SOMETIMES A SECOND FAILURE HAPPENS A MOMENT LATER. TODAY I NOTICED THE PARKING LIGHTS WERE ONE, EVEN WITH THE SWITCH IN THE OFF POSITION. TURNING THE SWITCH ON AND OFF CORRECTED THAT INCIDENT FOR NOW. --ALSO HAVE EXPERIENCED TRANSMISSION FAILING TO ENGAGE AFTER COMING TO A STOP. HAPPENED A FEW TIMES IN THE LAST MONTH. IT WILL ENGAGE AFTER MOVING IT TO PARK, THEN BACK TO DRIVE. *TR

NHTSA ODI #10233306

76,545 miles · May 27, 2008
Power Train

THE BRACKET THE HOLDS THE CARRYING BEARING ON THE DRIVE SHAFT BROKE. THIS CAUSED THE DRIVE SHAFT TO HANG DOWN AND ALMOST TOUCH THE GROUND. AS FOR THE CORRECTION, I AM STILL LOOKING FOR A REPLACEMENT PART. THERE WAS A QUICK FIX TO THE DRIVE SHAFT BRACKET, BUT NOW THERE IS A VERY LOUD RATTLE IN THE DRIVE SHAFT. *TR

NHTSA ODI #10229039

90,000 miles · Mar 17, 2008
Power Train

I BOUGHT A 2003 TOWN AND COUNTRY AND HAVE ONLY HAD THIS VAN FOR 4 YRS AND I AM HAVING TO REPLACE THE TRANSMISSION B/C ACCORDING TO THE MECHANIC THE MAGNET THAT WAS SUPPOSE TO BE PUT IN THE TRANSMISSION PAN WAS NOT THERE TO PULL THE METALS OUT OF TRANSMISSION THEREFORE IT MESSED UP MY TRANSMISSION HOW WAS I SUPPOSE TO KNOW THAT. …

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I BOUGHT A 2003 TOWN AND COUNTRY AND HAVE ONLY HAD THIS VAN FOR 4 YRS AND I AM HAVING TO REPLACE THE TRANSMISSION B/C ACCORDING TO THE MECHANIC THE MAGNET THAT WAS SUPPOSE TO BE PUT IN THE TRANSMISSION PAN WAS NOT THERE TO PULL THE METALS OUT OF TRANSMISSION THEREFORE IT MESSED UP MY TRANSMISSION HOW WAS I SUPPOSE TO KNOW THAT. *TR

NHTSA ODI #10221421

58,651 miles · Dec 8, 2007
Power TrainSteering

BOTH THE RACK AND PINION STEERING AND TRANSMISSION WENT OUT AT 58,000 MILES ON MY 2003 TOWN & COUNTRY MADE BY CHRYSLER. THIS IS UNACCEPTABLE FOR A VAN WITH SO FEW MILES ON IT. *TR

NHTSA ODI #10211233

64,993 miles · Oct 18, 2007
Power Train

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE UNIVERSAL JOINTS MADE A LOUD NOISE AND THEN FAILED. THE CONTACT STATED THAT THE O2 SENSOR FAILED APPROXIMATELY TEN MONTHS AGO. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 64,993.

NHTSA ODI #10206246

89,955 miles · Apr 24, 2007
Electrical SystemPower TrainSuspension

I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENO…

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I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENOID PACK FROM MADISON SQUARE CHRYSLER IN HUNTSVILLE, ALABAMA. I INSTALLED THIS ITEM MYSELF BEING THAT ALL THAT WAS INVOLVED WAS UNBOLTING THE OLD ONE AND INSTALLING THE NEW ONE. ON FEB. 20, 2007 WITH MILEAGE OF 87918 I HAD THE TRANSMISSION FLUID FLUSHED BY THE ABOVE MENTIONED DEALER AS WELL AS OIL CHANGE AND MAINTENANCE CHECKS. ON FEB. 28, 2007 THE CHECK ENGINE LIGHT CAME ON. I RETURNED TO THE DEALER ON MARCH 1, 2007 WITH MILEAGE OF 87990 FOR ANOTHER ROUND OF SERVICE COSTING $1033.42. ON APRIL 21, 2007 WITH MILEAGE OF 89955 I HAD COMPLETE TRANSMISSION FAILURE WITH MY TWO CHILDREN IN THE VAN. I HAVE NOT TAKEN ANY ACTION AT THIS TIME TO GET THIS RESOLVED BECAUSE I CANNOT AFFORD TO PAY FOR A NEW OR REBUILT TRANSMISSION. *JB

NHTSA ODI #10188768

56,250 miles · Apr 2, 2007
Power TrainSteering

EVENTS LEADING UP TO FAILURES ON 2.28.07, I PURCHASED A 2003 CHRYSLER TOWN & COUNTRY LXI WITH 56,000 MILES FROM ARLINGTON ACURA IN PALATINE, IL AFTER A CARCHEX INSPECTION & TEST DRIVE. UPON DRIVING HOME TO MINNESOTA THAT DAY ON INTERSTATE EXPRESSWAYS, I ENCOUNTERED TWO MAJOR MECHANICAL PROBLEMS: FAILURE, CONSEQUENCES & REPAI…

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EVENTS LEADING UP TO FAILURES ON 2.28.07, I PURCHASED A 2003 CHRYSLER TOWN & COUNTRY LXI WITH 56,000 MILES FROM ARLINGTON ACURA IN PALATINE, IL AFTER A CARCHEX INSPECTION & TEST DRIVE. UPON DRIVING HOME TO MINNESOTA THAT DAY ON INTERSTATE EXPRESSWAYS, I ENCOUNTERED TWO MAJOR MECHANICAL PROBLEMS: FAILURE, CONSEQUENCES & REPAIRS 1. SHUDDERING & LEAKING RACK & PINION - DEALER ADVISED THESE ARE COMMON FAILURES FOR THIS MODEL AND RECOMMENDED REPLACEMENT FOR $800 ASAP BECAUSE A DRY CYLINDER WILL LOCK THE STEERING COLUMN. CHRYSLER WILL NOT REPLACE UNDER IT'S 7/70 POWERTRAIN WARRANTY, SO I WILL HAVE TO PAY THIS WHEN I GET THE MONEY. 2. JERKING TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR - DURING FOUR VISITS, DEALER ATTEMPTED TO FIND CAUSE, SPENDING $3,000 IN WARRANTY REPAIRS. THEY SAID CHRYSLER'S STAR TECH SERVICE TOLD THEM THIS WAS "A KNOWN PROBLEM FOR WHICH THERE IS NO CURRENT FIX." A SUBSEQUENT E-MAIL FROM ME (THE OWNER) TO CHRYSLER RESULTED IN A BOILERPLATE LETTER SAYING THE PROBLEM WAS A DEALER ISSUE. MY WIFE HAS CANCER AND A HEART CONDITION AND CANNOT BEAR THE STRAIN OF A MALFUNCTIONING TRANSMISSION ON HER "NEW" CAR. *JB

NHTSA ODI #10186797

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.