2003 Chrysler Town And Country

DT: THE CALLER SAID THE WARNING LIGHTS ON DASHBOARD WILL COME ON AND THE SPEEDOMETER AND THE TACHOMETER WILL STOP WORKING. SHE SAID THAT SOMETIMES SHE HAS TO PULL OFF THE ROAD AND TURN THE VEHICLE OFF TO GET THE LIGHTS TO GO OFF, AND SOMETIMES THEY WILL NOT START. SHE SAID OCCASIONALLY VEHICLE WILL LOSE POWER WHEN THE LIGHTS COME ON AND SHE GETS OFF THE ROAD. DEALER REPLACED THE COMPUTER MODULE, BUT IT DID NOT FIX THE PROBLEM. MANUFACTURER TOLD HER THEY HAVE NOT SEEN THIS PROBLEM WITH ANY OTHER VAN. DEALER AND MANUFACTURER DO NOT KNOW WHAT IS THE CAUSE OF THE PROBLEM IS AND THEY CAN'T FIX IT. THE DEALER TOLD THE CALLER THAT OTHER VANS WERE BROUGHT IN FOR THIS PROBLEM, BUT THE CALLER'S VEHICLE WAS TAKEN TO DEALER FOR THIS PROBLEM THREE TIMES.*AK

I READ THE COMPLAINT ABOUT 2001-2002 CHRYSLER TOWN&COUNTRY MIMI VANS HAVING A PROBLEM WITH DIMMING HEADLIGHTS. I HAVE THE SAME PROBLEM WITH MY 2003 TOWN & COUNTRY, WHEN I HIT THE BREAKS I CAN VISABLY SEE THAT ALL OF THE LIGHTS DIM AND FLICKER. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THIS WAS NORMAL AND THERE WAS NO PROBLEM. I DO NOT HAVE THE EXACT DATE IT STARTED BUT IT HAPPENS EVERYDAY.

CONTACT STATES: CHRYSLER, TOWN AND COUNTRY LX, HAD THIS VEHICLE FOR A LITTLE OVER A YEAR. THE ENTIRE DASH CONTROLS WILL NOT WORK. SECOND TIME THIS HAS HAPPENED, THIS HAS BEEN FIXED, BUT IT HAS HAPPENED AGAIN. THE VEHICLE MISFIRES WHEN IT START,S AND RPM GAUGE MOVES UP AND DOWN. SINCE MARCH THE VEHICLE HAS BEEN TAKEN TO THE DEALER, STOLTZ OF ST MARY'S, FOUR TIMES. SERVICE MANAGER SAID IT WAS FIXED YESTERDAY, YET IT STILL WASN'T FIXED. THE SERVICE MAN SAID HE DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE. IT IS STILL UNDER THE WARRANTY.*AK *NM

2003 TOWN AND COUNTRY LXI DID NOT START AFTER SUCCESSFULLY OPERATING VEHICLE EARLIER IN THE DAY. JUMPED VEHICLE AND THEN DROVE TO ESTABLISH BATTERY POWER. VEHICLE STALLED WHEN GOING INTO REVERSE, THEN AGAIN AT 40 MPH THIS HAPPENED ON A TOTAL OF SIX DIFFERENT OCCASIONS. VEHICLE HAD LOST CHARGE THE NEXT MORNING AND HAD TO BE JUMPED TO GET TO DEALERSHIP. TECHNICIAN COULD NOT DUPLICATE PROBLEM, NO CODES TO REPORT UPON FIRST INSPECTION. SERVICE ATTENDANT TOOK VEHICLE FOR A DRIVE AND EXPERIENCED STALLING WHILE REVERSING VEHICLE AND THEN AGAIN WHEN ACCELERATING ABOVE 40 MPH. EIGHT INDIVIDUAL CODES HAVE BEEN IDENTIFIED. AND THE DEALERSHIP WANTS MORE MONEY TO REACH A DIAGNOSIS ON THIS "INTERMITTENT" PROBLEM. NHTSA HAS 5 RECORDS OF THIS EXACT PROBLEM. VEHICLE HAS 48,000 MILES TO DATE. WHEN WILL MANUFACTURES STAND BEHIND A PRODUCT AND OFFER ASSISTANCE TO FIX AN OBVIOUS DEFECT??????? WHAT RECOURSE DOES A CONSUMER HAVE AFTER SPENDING SIGNIFICANT $$$ TO INVEST IN A TOP OF THE LINE PRODUCT???? I AM AMAZED HOW THE DEALERSHIP BENDS OVER BACKWARDS TO GET YOU TO SIGN ON THE DOTTED LINE WHEN PURCHASING BUT LEAVES YOU HANGING WHEN THERE IS A NEED. THIS IS FIVE STAR QUALITIES AND SERVICE??? *AK

OVER 20 MILES PER HOUR, CAR PAUSES FOR MORE THAN A NORMAL MINIVAN PERIOD OF TIME, PRIOR TO ACCELARATING. ALSO NOISE IS HEARD COMING FROM BELOW MINIVAN, WHEN ACCLING., THAT WAS NOT PRESENT UP TILL A COUPLE OF MONTHS AGO. DEALER SERVICE STATION CLAIMS THAT MINIVAN WAS TESTED AND PAUSE IN ACCL. IS NORMAL. NOISE STILL BE CHECKED OUT. IF SLOW GAPS IN ACCL. ARE NORMAL, THAN WHY DID THIS NOT HAPPEN FOR FIRST YEAR WE OWNED THE MINIVAN? WE'VE HAD RECALLED POWER STEERING HOSE CHANGED AS PER RECALL INSTRUCTIONS, POWER STEERING HAD, PRIOR TO RECALL, MADE EXTREME NOISES AT TIMES THAT WERE NOT NORMAL, HOSE REPLACEMENT SEEMS TO HAVE SOLVED THAT PARTICULAR PROBLEM. ALSO, IN PAST YEAR AND A HALF, HAD PROBLEM WAS A/C, AND ALSO DEFECTIVE FUEL PUMP. FINALLY, WHEN PURCHASING THE 2003 LIMITED OWN & COUNTRY, WAS TOLD BY REF. MATERIAL, THE WRITE-UP SALES LIT., & THE DEALER, THAT THE MEMORY UNIT COULD HAVE THE POWER ADJUSTABLE PEDALS PROGRAMMED INTO IT FOR MY WIFE & I'S DIFFERENT SETTINGS, AFTER 3 ATTEMPTS AND A MODULE REPLACEMENT BY SERVICE SHOP, TO LINK ADJ. PEDALS WITH MEMORY SWITCH, NOW THEY STATE THAT OUR 2003 MODEL WAS NOT EQUIPPED TO CONTROL THE PEDALS WITH MEM. SETTINGS?? WE REALLY THOUGHT WHEN PURCHASING THE TOWN & COUNTRY LIMITED, THAT WE WERE GETTING A TOP-NOTCH, QUALITY MINIVAN FOR THE NEAR $40,000 WE SAVED UP TO BUY IT!*AK

LIFTGATE SUDDENLY POPPED OPEN WITHOUT WARNING WHILE DRIVING. THE DEALERSHIP INDICATED THAT THEY WERE GOING TO REPLACE THE TAILGATE MODULE AND THAT SHOULD CORRECT THE PROBLEM. *AK THE VAN WOULDN'T START AND NO PROBLEM WAS FOUND, THE BATTERY WAS REPLACED, THE VEHICLE DID NOT START AGAIN AND A NEW BATTERY WAS INSTALLED, THE LIFTGATE MODULE WAS REPLACED AND THE BATTERY LEAKED AND LEFT A POWDERY SUBSTANCE ON THE CONCRETE. *SC *JB

THE VEHICLE WOULD NOT START. THE CONSUMER HAD TO USE THE BATTERY FROM ANOTHER VEHICLE. *LA THE CONSUMER STARTED TO HAVE PROBLEMS WITH A RATTLE IN THE DOOR, THE BRAKES SQUEAKED, THE AIR AND HEATING WOULD GO UP BY ITSELF, THE BACK AUTOMATIC HATCH WAS NOT WORKING AND WOULD COME OPEN WHILE THE VEHICLE WAS IN MOTION, THERE WAS A LOUD GRINDING WHEN THE VEHICLE WAS PLACED IN REVERSE DUE TO A FAULTY ACCUMULATOR AND THE CHECK ENGINE LIGHT HAD COME ON DUE TO THE TRANSMISSION SOLENOID PACK, THERE WAS A ROARING SOUND WHEN THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE SEAT BELT WAS TANGLED AND THE DRIVERS SIDE SEAT BELT RETRACTOR WAS FAULTY, A COMPONENT WAS LOOSE IN THE DRIVERS SEAT BACK, THERE WAS NOISE IN THE SLIDING DOOR ON THE RIGHT SIDE, THE BRAKES SMELLED SMOKEY AND WERE SCRUBBING, THE CLIP ON THE CUP HOLDER WAS BROKEN AND THE BATTERY KEPT DYING AND WOULD NOT HOLD CHARGE. *SC *JB

(1) NO EVENT LEADING TO FAILURE (2) UPON ENTERING VEHICLE DRIVER SIDE AND SITTING DOWN OCCASIONALLY EITHER RIGHT OR LEFT SLIDER DOOR WILL OPEN. DOES NOT SEEM TO HAPPEN UNTIL I AM SEATED, THOUGH THAT MAY BE COINCIDENTAL AS I OPEN DOOR AND SIT IN ONE MOTION. IS OF NO REAL CONSEQUENCE BUT I AM CONCERNED THAT SITUATION WILL ONLY GET WORSE. (3) HAVE NOT GONE TO DEALERSHIP WITH PROBLEM YET. ONLY DRIVE VEHICLE ON OCCASION THAT IS 3000 MILES IN FIRST YEAR. I WILL BE MAKING AN APPOINTMENT BUT MUST GET DAY OFF WORK. *AK