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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Electrical System complaints

40 reports
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75,000 miles · Jul 8, 2011
Electrical SystemEngine And Engine Cooling

DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E4…

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DASH BOARD INSTRUMENTATION FAILURE AND ADDITIONAL ENGINE ISSUES. FUEL GAUGE PEGGED. TACHOMETER AND OTHER GAUGES FLUCTUATING, ENGINE FALTERS AND STALLS, ALL WARNING LIGHTS ILLUMINATE, RADIO BECOMES INTERMITTENT. CAR ALARM ACTIVATES AND WILL NOT SHUT OFF. LOW VOLTAGE TO DASHBOARD CLUSTER CIRCUIT BOARD. INSTRUMENT ERROR CODES E400.1, E100.1, E100.3, E100.4, E100.5 DEALERSHIP CAN NOT DIAGNOSE OR REPAIR ISSUES, WHICH HAPPEN WHILE DRIVING, OFTEN THE CAR STALLS AND WILL NOT RESTART IN TRAFFIC. NUMEROUS INTERNET REPORTS OF SAME PROBLEM BY MANY PEOPLE. (SEE EDMUNDS.COM, UNDER TOWN & COUNTRY ELECTRICAL PROBLEMS) SUGGESTED REPAIRS ARE RE-SOLDERING OF CIRCUIT BOARD COLD SOLDER JOINTS IN CLUSTER BOARD, AND REPLACEMENT OF THE CLUSTER BOARD. RECOMMEND A SAFETY RECALL OF TOWN & COUNTRY'S AND VOYAGERS FROM 2000-PRESENT TO INSPECT FOR THIS ISSUE.

NHTSA ODI #10412533

75,000 miles · Jul 6, 2011
Electrical System

INSTRUMENT CLUSTER CIRCUIT BOARD FAULTY, CAUSES CLUSTER FAILURE, ENGINE CUT-OUTS AND ELECTRICAL ISSUES THROUGHOUT CAR MODULES. POSSIBLE FIRE DUE TO FAULTY SOLDER JOINTS ON CIRCUIT BOARD, WIRING OVERHEATING. MULTIPLE PARTIES HAVE BEEN REPORTING THIS ISSUE FOR YEARS, SEE EDMUNDS.COM. *TR

NHTSA ODI #10410689

159,631 miles · Jan 17, 2011
Electrical System

ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADL…

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ELECTRICAL SYSTEM FAILURE: ALL GAUGES, SPEEDOMETER, FUEL, BATTERY, TEMP, RPM FAILED TO WORK, WINDSHIELD WIPERS, TURN SIGNALS, HEADLIGHT CONTROL ABILITY FAILED TO WORK. HEATING AND AIR CONDITIONING ALSO FAILED TO WORK. VEHICLE WOULD START OR REMAIN RUNNING, MIRRORS, RADIO, STEERING, PEDAL ELECTRICAL CONTINUED FUNCTION. HEADLIGHTS / TAILLIGHTS CAME ON AUTOMATICALLY - NO ABILITY TO TURN OFF, EXCEPT WITH IGNITION SWITCH. REPAIRED BY DISCONNECTING BATTERY FOR FIVE MINUTES, RESET SYSTEM ALL FUNCTIONS RESTORED TO NORMAL. SAFETY ISSUE: LOSS OF WINDSHIELD WIPERS / BRAKE LIGHTS / UNKNOWN IF AIRBAGS SYSTEM AFFECTED. *TR

NHTSA ODI #10376931

103,000 miles · Nov 14, 2010
Electrical System

CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY CO…

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CHRYSLER TOWN & COUNTRY, 2003 103,000 MILES ELECTRICAL PROBLEM SYMPTOMS 1. BATTERY LIGHT COMES ON INTERMITTENTLY, SEVERAL TIMES AN HOUR. 2. DIGITAL DISPLAYS ON DASH BOARD FLICKER AND THEN STEADY FOLLOWED BY: 3. SPEEDOMETER AND TACHOMETER NEEDLES JUMP. 4. SOUND ONLY, ON RADIO DROPS OUT FOR 1-2 SECONDS, EVERY COUPLE OF MINUTES. 5. FUEL LEVEL ALARM GOES OFF AND FALSE LOW LEVEL INDICATED. 6. VEHICLE PERIODICALLY WON'T START, BUT AFTER SECOND TRY STARTS NORMALLY. 7. SPEEDOMETER NEEDLE PEGS AGAINST BACK OF STOP PIN, ALL ELSE RETURNS TO NORMAL OPERATION. 8. ACCELERATION IS SLOW TO RESPOND, LAGS ABOUT A SECOND. 9. PERIODICALLY MISSES AND TRIES TO STALL AT HIGHWAY SPEED, DURING ACCELERATION. 10. ABS AND BRAKE LIGHT FREQUENTLY ILLUMINATE. RECENTLY HAD REAR BRAKES REBUILT, AND COMPLETE REPLACEMENT OF FRONT BRAKE SYSTEM AT 90,000 MILES. 11. CYCLE RESTARTS WHEN USING TURN SIGNALS, TURNING ON HEADLIGHTS OR A/C. 12. ABLE TO RESET INSTRUMENT CLUSTER BUY HOLDING IN TRIP MILEAGE RESET AFTER SHUTDOWN, BUT PROBLEM RECURS. SAME PROBLEM NOW 1 YEAR OLD. NO TECHNICIAN CAN FIGURE IT OUT. REMAINS IN THIS CONDITION FOR DAYS OR WEEKS, THEN EVERYTHING RETURNS TO NORMAL OPERATION. SOMETIMES IT IS NORMAL FOR A FEW DAYS THEN THE CYCLE RESTARTS. IT ALWAYS FOLLOWS THE SAME ORDER OF EVENTS. *TR

NHTSA ODI #10365658

91,036 miles · Nov 6, 2010
Electrical System

2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUN…

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2003 CHRYSLER TOWN&COUNTRY RANDOMLY STALLS AT HIGHWAY SPEEDS CAUSING LOSS OF CONTROL . BROUGHT THE VAN TO SEVERAL MECHANICS WHO CAN NOT FIND MECHANICAL PROBLEM SAY IT IS IN ELECTRICAL HARNESS, NOW VAN IS NOT WORTHY OF DRIVING IS THIS THE JUNK MOPAR IS SELLING TO THE PUBLIC FOR TOP DOLLAR. OR IS IT JUST ANOTHER AMERICAN MADE CLUNKER. *TR

NHTSA ODI #10364301

89,000 miles · Oct 5, 2010
Electrical System

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO ACTIVATE THE HEADLIGHTS; HOWEVER, THE HEADLIGHTS WOULD NOT OPERATE. IN ADDITION, THE INSTRUMENT PANEL AND ENTIRE ELECTRICAL SYSTEM FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS ON TWO SEPARATE OCCASIONS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT CONTROL MODULE, BODY CONTROL MODULE AND LIGHT SWITCH MODULE WERE REPLACED. THE REPAIR CORRECTED THE ELECTRICAL PROBLEM AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 89,000.

NHTSA ODI #10359296

Mileage unknown · May 24, 2010
Electrical SystemEquipment

A FEW MONTHS AFTER PURCHASING OUR 2003 TOWN AND COUNTRY WE NOTICED THAT THE SPEAKERS WOULD NOT WORK WHENEVER IT RAINED. WE TOOK THE CAR IN SEVERAL TIMES AND REPORTED THIS PROBLEM AND THEY TOLD US THAT THEY COULD NOT FIND THE PROBLEM AND TO BRING THE VAN BACK TO THE DEALERSHIP AS SOON AS WE HEAR THE SPEAKERS GO OUT. IT SOUNDS L…

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A FEW MONTHS AFTER PURCHASING OUR 2003 TOWN AND COUNTRY WE NOTICED THAT THE SPEAKERS WOULD NOT WORK WHENEVER IT RAINED. WE TOOK THE CAR IN SEVERAL TIMES AND REPORTED THIS PROBLEM AND THEY TOLD US THAT THEY COULD NOT FIND THE PROBLEM AND TO BRING THE VAN BACK TO THE DEALERSHIP AS SOON AS WE HEAR THE SPEAKERS GO OUT. IT SOUNDS LIKE A REASONABLE REQUEST BUT WE CAN'T TAKE THE VAN BACK TO THEM AS SOON AS IT RAINS WE NEED TO BE AVAILABLE TO A BACK UP VEHICLE AND WE WOULD STILL HAVE TO BRING IT BACK FOR AN APPOINTMENT. IT IS A YEAR LATER AND WE ARE STILL DRIVING WITH A VEHICLE THAT HAS SPEAKERS THAT GO OUT EVERY SINGLE TIME IT RAINS. WE WERE TOLD THAT THIS PROBLEM IS COVERED UNDER THE ELECTRICAL WARRANTY WHICH IS WONDERFUL BUT WE NEED THIS ITEM TO BE REPAIRED THE SOUND IS VERY DISTRACTING AND CAN HAPPEN AT ANY MOMENT DURING A DOWNPOUR AND CAN STARTLE YOU AS YOU TRY TO FOCUS ON THE ROAD. *TR

NHTSA ODI #10332083

99,700 miles · Aug 17, 2009
Electrical SystemFuel System, Gasoline

OUR 2003 CHRYSLER TOWN AND COUNTRY EX MODEL WHICH HAS BEEN WELL MAINTAINED WITH PERIODIC MAINTENANCE, WAS BEING DRIVEN AT HIGHWAY SPEED WHEN THE ENGINE BEGAN TO SHUDDER AND ENGINE LIGHT ILLUMINATED. A STRONG ODOR OF GASOLINE WAS PRESENT, SO THE VAN WAS TOWED TO A LOCAL GARAGE. THE ORIGINAL DIAGNOSIS WAS A BAD FUEL INJECTOR (AT…

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OUR 2003 CHRYSLER TOWN AND COUNTRY EX MODEL WHICH HAS BEEN WELL MAINTAINED WITH PERIODIC MAINTENANCE, WAS BEING DRIVEN AT HIGHWAY SPEED WHEN THE ENGINE BEGAN TO SHUDDER AND ENGINE LIGHT ILLUMINATED. A STRONG ODOR OF GASOLINE WAS PRESENT, SO THE VAN WAS TOWED TO A LOCAL GARAGE. THE ORIGINAL DIAGNOSIS WAS A BAD FUEL INJECTOR (AT 99,700 MILES, NOT TOTALLY ABNORMAL). WE HAD A NEW INJECTOR INSTALLED, HOWEVER ON THE WAY HOME THE SAME ISSUE RECURRED. THE SHOP THEN SAID THE COMPUTER GAVE A HUGE LIST AND WAS LIKELY DEFECTIVE. WE HAD THE CAR TOWED TO THE LOCAL CHRYSLER DEALER. AT THE DEALER, THEY AGREED, AND REPLACED THE COMPUTER, HOWEVER THE PROBLEM WAS STILL PRESENT. THE ELECTRICAL TECHNICIAN, THEN SPENT 2 DAYS TRACING THE PROBLEM. AS IT TURNS OUT THERE WERE ABOUT 8 OR 9 OF THE 12 WIRES IN THE FUEL INJECTOR WIRING HARNESS WERE BARE AND SHORTING TOGETHER CAUSING THE CAR TO RUN BADLY, AND POLLUTING THE OIL WITH FUEL IN THE PROCESS. THERE IS AN OBVIOUS BEND IN THE WIRE AT THE POINT WHERE THE BARE WIRES WERE IN THE HARNESS. THIS HARNESS IS HIDDEN FROM VIEW BY A PROTECTIVE SLEEVE, AND THERE WERE NO CUTS IN THE SLEEVE. THE DEALER STATED THAT OUR VAN PROVIDED THEM WITH THE INFORMATION NEEDED TO FIX 3 OTHER VANS THEY COULDN'T FIX BEFORE. THE BARE WIRING RUINED OUR PCM, AND IN THE PRESENCE OF THE EXTRA FUEL VAPORS, WAS EXTREMELY DANGEROUS, BASICALLY A BOMB WAITING FOR THE RIGHT SPARK. BECAUSE THIS PROBLEM WAS FOUND IN OTHER VEHICLES, AND IT IS A MAJOR SAFETY ISSUE, I BELIEVE IT WARRANTS INVESTIGATION, AND A POSSIBLE RECALL FOR ALL VANS WITH THIS SAME ENGINE HARNESS. CHRYSLER WAS NO HELP IN RESOLVING THE ISSUE, WHICH IN MY VIEW WAS EITHER AN INSTALLATION ERROR OR FAULTY PART. ALTHOUGH, THERE WAS NO EXTERNAL PROPERTY DAMAGE, THE FAULTY PART COST ME $1400.00 IN REPAIRS AND THE LOSS OF USE FOR 2 1/2 WEEKS. THE WIRING HARNESS IS AVAILABLE AT MY HOME, AND I WILL BE HAPPY TO SEND IT UPON REQUEST. *TR

NHTSA ODI #10280750

100,000 miles · Aug 11, 2008
Electrical SystemInjury

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. AS THE CONTACT WAS PLACING HER CHILD INTO A RESTRAINT SYSTEM, THE PASSENGER SIDE SLIDING DOOR (EQUIPPED WITH THE SAFETY LOCK MECHANISM) FAILED TO RECOGNIZE THAT A PASSENGER WAS IN BETWEEN THE DOOR. AS A RESULT, THE DOOR SLAMMED ONTO THE CONTACT'S ARM. SHE SUFFERED MODERATE DAMAGE TO HER UPPER ARM, INCLUDING A BROKEN BLOOD VESSEL. SECONDLY, SHE NOTICED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD SPORADICALLY OPEN, EVEN WHILE THE VEHICLE WAS IN MOTION. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

NHTSA ODI #10237758

78,000 miles · Jul 10, 2008
Electrical System

ELECTRICAL ISSUE WITH MULTIPLE ITEMS LIKE, WIPERS, DOOR LOCKS, WINDOWS, AUTOMATIC DOORS, DOME LIGHTS, DASH LIGHTS ETC... VEHICLE HAS HAD SEVERAL ISSUES WITH INTERMITTENT ELECTRICAL SHORTS AT DIFFERENT TIMES. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS AND SPENT THOUSANDS OF DOLLARS BUT THE PROBLEM KEEPS RETURNING AND NEVE…

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ELECTRICAL ISSUE WITH MULTIPLE ITEMS LIKE, WIPERS, DOOR LOCKS, WINDOWS, AUTOMATIC DOORS, DOME LIGHTS, DASH LIGHTS ETC... VEHICLE HAS HAD SEVERAL ISSUES WITH INTERMITTENT ELECTRICAL SHORTS AT DIFFERENT TIMES. I HAVE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS AND SPENT THOUSANDS OF DOLLARS BUT THE PROBLEM KEEPS RETURNING AND NEVER GETS FIXED. NO MY PASSENGER WINDOW WILL NOT WORK AND THE PASSENGER DOOR BUTTON ON THE SIDE POST DOESN'T WORK. *TR

NHTSA ODI #10233832

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.