Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

Air Bags complaints

25 reports

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120,789 miles · May 24, 2010

Air Bags

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ON MONDAY, MAY 3, 2010, I WAS DRIVING MY 2003 CHRYSLER TOWN AND COUNTRY MINI-VAN AND MADE A RIGHT TURN INTO A PARKING SPACE AS THE PASSENGER SIDE AIRBAG ABRUPTLY EXPLODED OUT OF MY DASHBOARD. NO IMPACT PROMPTED THE MALFUNCTION OF THE AIRBAG. WHATEVER CAUSED THE PASSENGER SIDE BAG TO EXPLODE DID NOT ACTIVATE THE DRIVER'S SIDE AIR BAG. THE INCIDENT WAS INVESTIGATED BY OUR INSURANCE COMPANY AND THE AUTHORIZED DEALERSHIP FOR CHRYSLER TO CONFIRM THAT NO IMPACT HAD OCCURRED. THE SEATBELTS WERE NOT AFFECTED IN ANYWAY. ACCORDING TO SERVICE CENTER AT THE DEALERSHIP THE FOLLOWING IS WHAT CAUSED THE MALFUNCTION: DETAILED REPAIR QUOTE DATED 5/13/2010. AIR BAG CONTROL MODULE, R&R 01/03 SIDE PERFORMED DIAG TEST -- FOUND DTCS IN THE SYSTEM FOR ACTIVE PASSENGER SQUIB 2 CIRCUIT OPEN-CHECKED WIRING -- NO VISIBLE WIRING PROBLEM SEEN -- ALSO FOUND PASSENGER SQUIB 1 CIRCUIT SHORTED TOGETHER - - NEEDS WIRING HARNESS-MODULE-INSTRUMENT PAD AND AIRBAG PN THE PASSENGER SIDE. WE HAVE NOT HAD AN INDEPENDENT EXPERT INVESTIGATE THE ABOVE FINDING TO CONFIRM ITS ACCURACY. WE HAVE BEEN DILIGENT IN OUR REQUEST FOR ASSISTANCE FROM THE CHRYSLER CASE REPRESENTATIVE. THE REPRESENTATIVE FROM THE CHRYSLER INVESTIGATIONS DEPARTMENT INFORMED US ON MAY 13 THAT CHRYSLER DID NOT FEEL THE MALFUNCTION WAS DUE TO A MANUFACTURING DEFECT AND THEREFORE WE WOULD NOT RECEIVE ANY COMPENSATION. WE HAVE NOT BEEN OFFERED COMPENSATION FROM THE AUTHORIZED DEALER EITHER. THE OWNER'S MANUAL DOES NOT HAVE ANY INSTRUCTIONS FOR THE VEHICLE OWNER TO HAVE THE AIR BAG, AIR BAG SENSOR MODULE, SQUIB WIRING, CLOCK SPRING WIRING, OR ANY OTHER RELATED ITEMS CHECKED AND MAINTAINED ON A REGULAR BASIS. WE FEEL THE AUTHORIZED DEALER HAD THE OPPORTUNITY FOR FIRSTHAND KNOWLEDGE OF THE CONDITION OF THESE ITEMS FROM OUR REGULAR MAINTENANCE VISITS, AND SHOULD HAVE BEEN DILIGENT IN ASSESSING THEM GIVEN PREVIOUS MANUFACTURER RECALLS FOR THE SAME ISSUES ON OTHER MODEL YEARS. *TR

NHTSA ODI #10331986

91,800 miles · Mar 23, 2010

Air Bags

AIR BAG LIGHT STAYS ON AFTER STARTING VAN.

NHTSA ODI #10321538

120,000 miles · Feb 2, 2010

Air Bags

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MY FRONT AIR BAGS DEPLOYED WHILE DRIVING THE VEHICLE AT 30MPH UNDER NORMAL CONDITIONS AND WERE NOT TRIGGERED DUE TO IMPACT OF THE FRONT BUMPER. ADDITIONALLY, THE AIR BAGS ONLY PARTIALLY INFLATED AND WOULD NOT HAVE PROVIDED FULL PROTECTION HAD THERE BEEN A FRONTAL IMPACT. I AM CONCERNED THAT THE MANUFACTURER HAS NOT BEEN ABLE TO TELL ME WHY THIS OCCURRED NOR HAVE THEY EXPRESSED MUCH INTEREST IN UNDERSTANDING WHY IT OCCURRED. FORTUNATELY, THERE WERE NO INJURIES AS A RESULT OF THIS INCIDENT. *TR

NHTSA ODI #10303864

91,000 miles · Sep 17, 2008

Air Bags

ON JULY 10, 2008 WE NOTICED THAT OUR AIRBAG LIGHT WOULD COME ON WHEN WE TOOK A CORNER, BUT IT WOULD GO OFF AS WE DROVE STRAIGHT. IT KEPT DOING THIS FOR ABOUT THREE WEEKS AND THEN THE AIR BAG LIGHT STAYED ON CONTINUALLY AND THE HORN STOPPED WORKING. WE HAD IT CHECKED OUT AND WAS TOLDED IT WAS THE AIR BAG CLOCK SPRING. WE TALKED T…

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NHTSA ODI #10242735

Mileage unknown · Jun 18, 2008

Air BagsInjury

MY 2003 CHRYSLER TOWN & COUNTRY VAN WAS SITTING IN MY DRIVEWAY AND IN PARK I WAS GETTING READY TO BACK UP AND THE AIRBAGS DEPLOYED ALL OF THEM. I WAS IN THE VAN MYSELF. I HAVE FIRST DEGREE BURNS ON MY CHIN AND CHEST AREA AND BRUISES ON MY CHEST AND A BURN ION MY RIGHT ARM. *TR

NHTSA ODI #10231495

Mileage unknown · Sep 10, 2007

Air Bags

AIR BAG SENSOR LIGHT OCCASIONALLY STAYS ON AFTER STARTING ENGINE AND ALSO LIGHTS UP RANDOMLY DURING OPERATION OF VEHICLE. OCCURS AT LEAST ONCE A MONTH. *JB

NHTSA ODI #10202345

47,000 miles · Sep 7, 2007

Air Bags

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT DIMMED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 CHRYSLER TOWN AND …

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NHTSA ODI #10202171

Mileage unknown · May 31, 2007

Air Bags

AIR BAG LIGHT ILLUMINATED. ALREADY RECALLED ON PREVIOUS CHRYSLER MINIVANS, BUT NOT THE 2003 TOWN AND COUNTRY. DEALER WILL BE HAPPY TO REMEDY THE PROBLEM (FOR $90). *TR

NHTSA ODI #10192189

58,914 miles · Feb 20, 2007

Air BagsSteeringCrashInjury

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY MINI VAN. WHILE DRIVING 35 MPH THE CONTACT LOST STEERING POWER AND CONTROL OF THE VEHICLE AFTER DRIVING ON AN ICY PATCH ON THE HIGHWAY. THE CONTACT TRIED TO TURN RIGHT INTO THE DIRECTION OF THE SKID BUT THE STEERING WHEEL LOCKED AND IT WOULD NOT MOVE. DUE TO THE STEERING LOCKING THE VEHICLE SPUN TO THE REAR END AND HIT AN EMBANKMENT. THE VEHICLE CRASHED INTO A DITCH AND ROLLED OVER 3 TIMES AND RETURNED TO THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND THE AIRBAGS DIDN'T DEPLOY. THE SEAT BELTS DID NOT SECURE THE CONTACT AND THE PASSENGER. THE CONTACT AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL DUE TO THEIR INJURIES. THERE WAS A PREVIOUS RECALL ON THE VEHICLE CAMPAIGN# 04V386000 WITH STEERING, HYDRAULIC POWER ASSIST; HOSE, & PIPING CONNECTIONS. THE CONTACT STATED THAT AFTER THE RECALL THE FAILURE OCCURRED AND THE RECALL WAS HONORED. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS FOR STEERING RELATED PROBLEMS. THE FAILURE MILEAGE WAS 58,914.*AK

NHTSA ODI #10183029

47,300 miles · Jan 3, 2007

Air BagsCrashInjury

POSSIBLE DEFECT 2003 CHRYSLER T & C LIMITED - AIR BAG FAILURE - OFFSET LEFT FRONT CRASH AT APPROX. 25 MPH - ALL AIR BAGS FAILED TO DEPLOY - FORCE WAS STRONG ENOUGH TO BREAK LEFT FRONT AXEL AND UPPER CONTROL ARM. DEALER NOTIFIED OF PROBLEM. *NM

NHTSA ODI #10177632

Official recalls

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:tailgate:latch

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:hatchback/liftgate:lock