TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SEAT BELT FAILED AND CAUSED THE CONTACT TO HIT HER HEAD ON THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS …
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TL* THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE SEAT BELT FAILED AND CAUSED THE CONTACT TO HIT HER HEAD ON THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA ODI #10790134
160,600 miles · Dec 17, 2014
Air BagsSeat BeltsInjury
AS I WAS DRIVING THERE WAS SUDDENLY A LOUD EXPLOSION AND THE SMELL OF BLACK POWDER (LIKE A GUNSHOT) AND I WAS HIT VERY HARD IN THE UPPER RIGHT CHEST, DRIVER'S SIDE, BY A SHOCK WAVE THAT FELT AS IF I HAD BEEN SHOT. THE ODOR WAS COMING FROM THE AREA NEAR THE BRAKE AND GAS PEDALS. THE AIR BAG LIGHT HAD BEEN COMING ON AND OFF RANDOM…
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AS I WAS DRIVING THERE WAS SUDDENLY A LOUD EXPLOSION AND THE SMELL OF BLACK POWDER (LIKE A GUNSHOT) AND I WAS HIT VERY HARD IN THE UPPER RIGHT CHEST, DRIVER'S SIDE, BY A SHOCK WAVE THAT FELT AS IF I HAD BEEN SHOT. THE ODOR WAS COMING FROM THE AREA NEAR THE BRAKE AND GAS PEDALS. THE AIR BAG LIGHT HAD BEEN COMING ON AND OFF RANDOMLY FOR MONTHS. IT NEVER STAYED ON MORE THAN A FEW SECONDS. I HAD THE CAR IN FOR ITS BIG VA STATE INSPECTION, TO THE TUNE OF $2059.03, IN APRIL AT THE CHRYSLER DEALERSHIP WHERE I HAVE TAKEN IT FOR ONE YEAR. AIR BAGS ARE NOT PART OF A REGULAR INSPECTION SO IT WAS NOT CHECKED. I WAS ABLE TO DRIVE THE CAR INTO THE NEAREST CHRYSLER DEALERSHIP, BY LUCK IT WAS WITHIN A MILE OF WHERE THE INCIDENT HAPPENED), AND ASKED THE MEN IN SERVICE, WHO KNOW ME AND HAD SERVICED THIS CAR FOR TEN YEARS, TO COME OUT AND SMELL IT. THEY CONCURRED IT SMELLED AS IF AN EXPLOSION HAD HAPPENED INSIDE THE CAR. THE AIRBAG HAD NOT DEPLOYED; NOR SHOULD IT HAVE...THERE WAS NO CRASH OR ANYTHING. I LEFT THE CAR THERE. MY CHEST HURT. I CONTACTED CHRYSLER IN DETROIT AND A WEEK LATER THEY SENT THEIR SPECIAL VA ENGINEER WITH HIS COMPUTER TO CHECK THE COMPUTER IN THE CAR. THE OTHER DAY I RECEIVED AN OFFICIAL LETTER THAT MY CLAIM WAS BEING DENIED; NOTHING HAD BEEN FOUND. SO I WENT OVER TO THE DEALERSHIP AND THE SERVICE MAN DROVE IT AROUND THE LOT TO GIVE TO ME. I WAS GOING TO TAKE IT HOME. HE HAD NOT PUT THE SEAT BELT ON TO DRIVE IT TO ME. I GOT IN AND THE AIRBAG LIGHT WAS ON ALL THE TIME AND THE SEAT BELT WOULD NOT EXTEND. I CANNOT DRIVE THE CAR WITH AN INOPERABLE SEAT BELT AND WITH THE AIR BAG LIGHT ON. IT MUST HAVE BEEN THE PROPELLANT THAT HIT ME IN THE CHEST, AS THE BAG DID NOT DEPLOY. IT WAS SO FAST, SO HARD, AND SCARED ME TO DEATH. I REPORTED THIS TO YOU AFTER IT HAPPENED, BUT AM RE-REPORTING IT NOW BECAUSE OF THE "RESULTS" OF CHRYSLER'S OFFICIAL INSPECTION.
NHTSA ODI #10664840
70,000 miles · Sep 17, 2007
Seat BeltsCrashInjury
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. DURING A CRASH UNDER NORMAL DRIVING CONDITIONS, THE DRIVER SIDE SEAT BELT TORE. THE DRIVER AND TWO PASSENGERS WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE SPEED, PURCHASE DATE, AND POWERTRAIN WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED. T…
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TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. DURING A CRASH UNDER NORMAL DRIVING CONDITIONS, THE DRIVER SIDE SEAT BELT TORE. THE DRIVER AND TWO PASSENGERS WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE SPEED, PURCHASE DATE, AND POWERTRAIN WERE UNKNOWN. THE VEHICLE WAS DESTROYED AND TOWED. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
NHTSA ODI #10203201
48,000 miles · Jul 13, 2007
Seat Belts
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE WEBBING/THREADING THAT HOLDS THE CONNECTOR INTO THE REAR CENTER SEAT BELT RECEPTACLE HAD COMPLETELY DETERIORATED. HE FEELS THAT IF A CRASH OCCURRED, THE SEAT BELT WOULD FAIL TO HOLD OR SUPPORT THE PERSON IN THE SEAT. THE CURRENT AND FAILURE MILEAGES W…
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TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE WEBBING/THREADING THAT HOLDS THE CONNECTOR INTO THE REAR CENTER SEAT BELT RECEPTACLE HAD COMPLETELY DETERIORATED. HE FEELS THAT IF A CRASH OCCURRED, THE SEAT BELT WOULD FAIL TO HOLD OR SUPPORT THE PERSON IN THE SEAT. THE CURRENT AND FAILURE MILEAGES WERE 48,000. THE CONSUMER STATED THE SERVICE ADVISOR AND PARTS ASSOCIATE AGREED THAT THE SEAT WAS UNSAFE. THE COST FOR PARTS IS $321.68 AND THE COST OF LABOR IS $324.75. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR
NHTSA ODI #10196300
27,000 miles · May 29, 2007
Seat Belts
TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CENTER SEAT BELT STRAP (REAR) LOCKED WHEN THE REAR SEAT WAS LAID DOWN. HE WAS UNABLE TO RETURN THE SEAT TO THE UPRIGHT POSITION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE CONSUMER STATED HAD TO CUT T…
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TL*THE CONTACT OWNS A 2004 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE CENTER SEAT BELT STRAP (REAR) LOCKED WHEN THE REAR SEAT WAS LAID DOWN. HE WAS UNABLE TO RETURN THE SEAT TO THE UPRIGHT POSITION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. THE CONSUMER STATED HAD TO CUT THE STRAP TO ALLOW PASSENGER'S TO RIDE IN THE SEAT. THE CONSUMER STATED THE DEALER WOULD NOT FIX THE DEFECT BECAUSE IT WAS NOT WITHIN THE 3 YEAR WARRANTY BY 2 MONTHS. THE CONSUMER STATED CANT AFFORD $500 TO REPAIR THE SEAT BELT. THE CONSUMER STATED THAT THIS ITEM SHOULD BE RECALLED. UPDATED 07/06/07 *TR
NHTSA ODI #10191931
Mileage unknown · Jul 22, 2004
Seat Belts
I WAS DRIVING A RENTAL CAR IN AUSTIN, TEXAS. IT WAS A 2004 CHRYSLER PT CRUISER. I WAS ABLE TO PUSH DOWN WITH MY RIGHT ELBOW AND UNBUCKLE THE 3-POINT SEATBELT SIMPLY BY PUSHING DOWN WITH THE POINT OF MY ELBOW, THE BUTTON WAS DEPRESSED AND THE TONGUE LATCH POPPED OUT. THIS MEANS THAT WHEN JOSTLING AROUND IN A ROLLOVER, THIS SEAT B…
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I WAS DRIVING A RENTAL CAR IN AUSTIN, TEXAS. IT WAS A 2004 CHRYSLER PT CRUISER. I WAS ABLE TO PUSH DOWN WITH MY RIGHT ELBOW AND UNBUCKLE THE 3-POINT SEATBELT SIMPLY BY PUSHING DOWN WITH THE POINT OF MY ELBOW, THE BUTTON WAS DEPRESSED AND THE TONGUE LATCH POPPED OUT. THIS MEANS THAT WHEN JOSTLING AROUND IN A ROLLOVER, THIS SEAT BELT CAN UNLATCH AND IS THEREFORE DEFECTIVE. I WAS NOT HURT IN THIS. *JB
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04028 · Engine Compartment Fires
Opened Mar 15, 2004 · Closed Jun 18, 2004
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Additional source detail variants (4)
Steering
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:hose, Piping, And Connections
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist System
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
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