NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
155 reportsClear category filter4,700 miles · Feb 8, 2019
EnginePower Train
SITTING AT STOP LIGHT WAITING FOR IT TO CHANGE WHEN ENGINE JUST TURNED OFF. DIDN'T KNOW WHAT HAD JUST HAPPENED OR WHAT TO DO, AFRAID I WOULD GET REAR-ENDED. LIGHT TURNED GREEN AND I HAD NO POWER. I PUT VAN IN PARK, PUSHED THE IGNITION START BUTTON, VAN STARTED AND I WAS ABLE TO PROCEED IN TRAFFIC. DIDN'T KNOW IF PROBLEM WAS …
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SITTING AT STOP LIGHT WAITING FOR IT TO CHANGE WHEN ENGINE JUST TURNED OFF. DIDN'T KNOW WHAT HAD JUST HAPPENED OR WHAT TO DO, AFRAID I WOULD GET REAR-ENDED. LIGHT TURNED GREEN AND I HAD NO POWER. I PUT VAN IN PARK, PUSHED THE IGNITION START BUTTON, VAN STARTED AND I WAS ABLE TO PROCEED IN TRAFFIC. DIDN'T KNOW IF PROBLEM WAS RELATED TO THE FEATURE WHERE ENGINE TURNS OFF WHEN STOPPED IN TRAFFIC, THEN TURNS BACK ON WHEN YOU PRESS THE GAS. I PUSHED THE BUTTON SO ENGINE WOULDN'T TURN OFF UNTIL I GOT HOME SAFELY. NEAR ZERO OUTSIDE TEMPS AND I THOUGHT VEHICLE HAD DIED. LUCKILY, DRIVER BEHIND ME WAS PAYING ATTENTION AND DIDN'T JUMP THE GUN WHEN THE LIGHT TURNED GREEN OR I DEFINITELY WOULD HAVE BEEN REAR-ENDED. APPARENTLY THIS IS A PROBLEM THAT OTHER PACIFICA DRIVERS HAVE EXPERIENCED. IT NEEDS TO BE FIXED BEFORE SOMEONE IS HURT. MAKES ME VERY UNEASY TO DRIVE IT NOT KNOWING WHEN IT MIGHT HAPPEN AGAIN. WILL TAKE TO DEALER AS SOON AS POSSIBLE.
NHTSA ODI #11175766
13,000 miles · Feb 4, 2019
Electrical SystemEnginePower Train
THIS HAPPENED ON TWO OCCASIONS. I CAME TO A COMPLETE STOP, AND THE AUTO START STOP SHUT THE ENGINE OFF LIKE IT'S SUPPOSED TO. HOWEVER, WHEN THIS HAPPENED A BUNCH OF WARNINGS CAME ACROSS MY DASH, SAYING CERTAIN SAFETY FEATURES WERE DISABLED AND THE CAR WOULDN'T RESPOND TO THE GAS PEDAL. I HAD TO PUT THE CAR INTO PARK AND RESTART …
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THIS HAPPENED ON TWO OCCASIONS. I CAME TO A COMPLETE STOP, AND THE AUTO START STOP SHUT THE ENGINE OFF LIKE IT'S SUPPOSED TO. HOWEVER, WHEN THIS HAPPENED A BUNCH OF WARNINGS CAME ACROSS MY DASH, SAYING CERTAIN SAFETY FEATURES WERE DISABLED AND THE CAR WOULDN'T RESPOND TO THE GAS PEDAL. I HAD TO PUT THE CAR INTO PARK AND RESTART MY CAR. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG. IT HAPPENED AGAIN AFTER HAVING IT BACK FOR THREE DAYS, AND THEY SAID THERE WAS AN 'UPDATE' FOR IT. HOWEVER WHEN I PICKED UP MY CAR THEY DIDN'T GIVE ME ANY PAPERWORK TO SIGN.
NHTSA ODI #11173884
12,700 miles · Dec 30, 2018
Electrical SystemEnginePower Train
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARL…
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WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
NHTSA ODI #11164055
2,884 miles · Dec 30, 2018
Electrical SystemEnginePower Train
WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABI…
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WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CHECK ENGINE LIGHT CAME ON. THE TOW TRUCK DRIVER ALSO HAD NO ISSUE REVERSING THE VAN UP ONTO THE BED OF HIS TRUCK.
NHTSA ODI #11164054
22,300 miles · Nov 30, 2018
Power TrainCrash
NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTR…
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NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11155178
7,000 miles · Oct 10, 2018
Power TrainUnknown Or OtherVehicle Speed Control
I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHIN…
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I CALLED THE DEALER REGARDING ANOTHER ISSUE WITH MY VEHICLE. I WAS TOLD THAT THERE ARE 2 OPEN RECALLS AND HAD TO WAIT 2 MONTHS TO GET THE SERVICE APPOINTMENT. THE RECALLS ARE FOR A MANUAL PARK RELEASE AND THE CRUISE CONTROL. THIS IS VERY ALARMING AND VERY DANGEROUS. I CALLED CHRYSLER CORPORATION AND WAS TOLD THAT THERE IS NOTHING THAT I CAN DO AND NEED TO WAIT THE 2 MONTHS. THIS VEHICLE IS A HAZARD TO THE ROAD! I DO NOT FEEL COMFORTABLE DRIVING AN UNSAFE VEHICLE FOR 2 MONTHS!
NHTSA ODI #11139525
1,800 miles · Sep 27, 2018
Power TrainVehicle Speed Control
MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUIS…
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MY WIFE AND I JUST PURCHASED THE PACIFICA AND DECIDED TO TAKE A ROAD TRIP FROM ARIZONA TO OREGON . WHILE TRAVELING THROUGH THE HILLS AND MOUNTAINS THE TRANSMISSION WOULD NOT SHIFT PROPERLY TO MAINTAIN HIGHWAY SPEEDS! THERE WAS A LOT OF LAG TIME FROM THE DRIVERS INPUT BETWEEN THE TRANSMISSION AND ENGINE TO RESPOND. ALSO THE CRUISE CONTROL WOULD ENGAGE SUDDENLY AND SPEED UP. TOOK TO THE DEALERSHIP AND THE TECH SAID THE VEHICLE SOFTWARE WAS ENGINEERED THAT WAY AND HE COULDN'T DO ANYTHING FOR US.
NHTSA ODI #11131898
10,902 miles · Jul 28, 2018
Power TrainVehicle Speed Control
JULY 28, 2018 7:20PM: STOPPED THE CAR AT CROSSWALK FOR PEDESTRIANS. WHILE CAR WAS STATIONARY WITH MY FOOT ON THE BRAKE, THE ENGINE STARTED TO RACE WITH INCREASING FORCE. FEARING THAT I COULD NOT HOLD IT BACK WITH THE BRAKE, I REACHED OVER AND SHIFTED THE CAR INTO NEUTRAL, WHICH REMEDIED THE SITUATION. NOTES: 1) THE CRUISE CO…
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JULY 28, 2018 7:20PM: STOPPED THE CAR AT CROSSWALK FOR PEDESTRIANS. WHILE CAR WAS STATIONARY WITH MY FOOT ON THE BRAKE, THE ENGINE STARTED TO RACE WITH INCREASING FORCE. FEARING THAT I COULD NOT HOLD IT BACK WITH THE BRAKE, I REACHED OVER AND SHIFTED THE CAR INTO NEUTRAL, WHICH REMEDIED THE SITUATION. NOTES: 1) THE CRUISE CONTROL WAS NOT ENGAGED AT THE TIME. 2) THE AUTO STOP/START WAS NOT ENGAGED (I.E. THE BLUE LIGHT WAS ON). THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. JULY 13, 2018 12:15PM AT DISNEY WORLD: I WAS TRAVELING DOWN AN INCLINE TOWARD A STOP SIGN. AS I APPLIED MY FOOT ON THE BRAKE, THE ENGINE BEGAN TO RACE WITH INCREASING FORCE, DESPITE MY FOOT ON THE BRAKE. AS THERE WAS NO TRAFFIC COMING, I SIMPLY TOOK MY FOOT OFF OF THE BRAKE AND PROCEEDED THROUGH THE INTERSECTION. THE SITUATION SEEMED TO REMEDY ITSELF. NOTES: 1) THE CRUISE CONTROL WAS NOT ENGAGED AT THE TIME. 2) THE AUTO STOP/START WAS NOT ENGAGED (I.E. THE BLUE LIGHT WAS ON). NEITHER OF THESE EVENTS APPEAR TO BE ASSOCIATED WITH CHRYSLER'S U64 OR U50 RECALLS, AS NEITHER THE CRUISE CONTROL NOR MANUAL PARK RELEASE WERE ENGAGED. HOWEVER, IT SHOULD BE NOTED THAT THE AUTO STOP/START WAS NOT ENGAGED IN BOTH SITUATIONS. ADDITIONAL OBSERVATIONS: ON NUMEROUS PAST OCCASIONS, WHEN THE CAR DID HAVE THE AUTO STOP/START FEATURE ENGAGED (I.E. BLUE LIGHT OFF), THE CAR WOULD "BUCK" WHILE GOING THROUGH AN INTERSECTION (I.E. IT WOULD SLAM INTO GEAR). THIS IS ONE OF THE REASONS WHY WE NOW DISABLE THE AUTO STOP/START. I AM AN ELECTRO/MECHANICAL ENGINEER WITH 40 YEARS EXPERIENCE AND FORMER GLOBAL DIRECTOR OF PRODUCT RELIABILITY, SAFETY & CONSUMER IMPACT FOR MOTOROLA.
NHTSA ODI #11114335
5,450 miles · Jun 29, 2018
Electrical SystemEnginePower Train
2018 PACIFICA WITH 5450 MILES ON IT. WHILE DRIVING ON HIGHWAY AT 60 MPH WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLE SUDDEN APPEARED TO STOP RUNNING. VEHICLE HAD BEEN OPERATING PERFECTLY NORMAL WITH NO INDICATION OF A PROBLEM UNTIL IT STARTED TO QUICKLY LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDAL. MESSAGE ON DASHBOA…
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2018 PACIFICA WITH 5450 MILES ON IT. WHILE DRIVING ON HIGHWAY AT 60 MPH WITH ADAPTIVE CRUISE CONTROL ENGAGED, VEHICLE SUDDEN APPEARED TO STOP RUNNING. VEHICLE HAD BEEN OPERATING PERFECTLY NORMAL WITH NO INDICATION OF A PROBLEM UNTIL IT STARTED TO QUICKLY LOSE SPEED AND HAD NO RESPONSE FROM ACCELERATOR PEDAL. MESSAGE ON DASHBOARD SAID TO PLACE VEHICLE IN PARK AND PRESS START BUTTON. I'M NOT SURE IF THE ENGINE WAS ACTUALLY IDLING OR IF IT HAD COMPLETELY STOPPED RUNNING. I DID NOT NOTICE A LOSS OF POWER STEERING OR BRAKES. COASTED OVER TO SHOULDER, PLACED IN PARK AND TRIED TO RESTART. THE ENGINE WOULD START, BUT ONLY IDLE AT ABOUT 600 RPM. ACCELERATOR PEDAL HAD NO EFFECT ON ENGINE RPM AND I COULD NOT SHIFT OUT OF PARK. SHUT THE VEHICLE OFF AND RESTARTED IT SEVERAL TIMES WITH SAME RESULT OVER A 3 MINUTE PERIOD. THEN I SWITCHED THE AUTO START/STOP BUTTON INTO THE OFF (DEFEAT SETTING) AND WAS IMMEDIATELY ABLE TO RESTART THE VEHICLE, WHICH THEN OPERATED AS NORMAL. SINCE THIS INCIDENT YESTERDAY, THE VEHICLE HAS OPERATED AS NORMAL AND HAS REPORTED NO FAULTS THROUGH THE U-CONNECT APPLICATION. CLEAR WEATHER WITH TEMPERATURE NEAR 100 DEGREES WHEN THIS INCIDENT OCCURRED. BOTH KEYLESS REMOTES FOR THE VEHICLE WERE INSIDE THE VEHICLE, MINE IN MY POCKET AND MY WIFE'S IN HER PURSE. BEFORE HEADING OUT ON THIS TRIP I HAD USED THE REMOTE START FUNCTION AND ALLOWED THE VEHICLE TO RUN IN REMOTE START MODE UNTIL IT TIMED OUT. THEN HAD REMOTE STARTED THE VEHICLE A SECOND TIME BEFORE SWITCHING IT TO NORMAL RUN MODE BEFORE LEAVING THE PARKING LOT. THIS WAS ABOUT 40 MINUTES BEFORE THE EVENT HAPPENED. IT OCCURRED TO ME THAT THE MESSAGES THAT WERE DISPLAYED ON THE DASH WHILE THE VEHICLE WAS INOPERABLE WERE SIMILAR, OR POSSIBLY IDENTICAL TO MESSAGES DISPLAYED DURING THE REMOTE START FUNCTION, WHICH IS WHY I THOUGHT OF SWITCHING THE AUTO START/STOP BUTTON TO THE DEFEAT POSITION.
NHTSA ODI #11104753
5,200 miles · Jun 21, 2018
Power Train
ON JUNE 11TH ON MY WAY HOME FROM WORK I STOPPED AT A STORE AND PARKED THE CAR. UPON MY RETURN TO MY CAR ABOUT 15 MINUTES LATER, I UNLOCKED, SAT DOWN, PUT MY FOOT ON THE BRAKE AND PRESSED START. THE CAR STARTED AS NORMAL. I ATTEMPTED TO PUT THE CAR IN DRIVE AND THE LEVER WOULD NOT MOVE OUT OF PARK. THE ORANGE ENGINE LIGHT REMAI…
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ON JUNE 11TH ON MY WAY HOME FROM WORK I STOPPED AT A STORE AND PARKED THE CAR. UPON MY RETURN TO MY CAR ABOUT 15 MINUTES LATER, I UNLOCKED, SAT DOWN, PUT MY FOOT ON THE BRAKE AND PRESSED START. THE CAR STARTED AS NORMAL. I ATTEMPTED TO PUT THE CAR IN DRIVE AND THE LEVER WOULD NOT MOVE OUT OF PARK. THE ORANGE ENGINE LIGHT REMAINED ON. AS I HAD A SIMILAR PROBLEM ON MAY 23RD, I TURNED OFF THE CAR AND ATTEMPTED TO START AND SHIFT INTO DRIVE AGAIN WITH NO DIFFERENT RESULT. I TRIED SEVERAL MORE TIMES WITH NO LUCK. THE CAR STARTED JUST FINE, IT SIMPLY WOULD NOT SHIFT OUT OF PARK AND EACH TIME THE ENGINE LIGHT REMAINED ON. THE PARKING BRAKE WAS NOT ON NOR DID I TRY TO PUSH IT. I CALLED MY ROADSIDE ASSIST TO ORDER SERVICE TO BE TOWED TO MY DEALER. I GOT OUT OF THE CAR FOR A FEW MINUTES AND THEN GOT BACK IN TO TRY THE PROCESS AGAIN AND STILL NO RESULT. AFTER ABOUT 30 MINUTES TOTAL, THE TOW TRUCK ARRIVED. JUST AS HE WAS ARRIVING I TRIED SAME PROCESS AND THE CAR DID SHIFT INTO DRIVE. I STILL HAD THE CAR TOWED AND THE DEALER SPENT OVER ONE WEEK TRYING TO DETERMINE THE CAUSE WITH NO ANSWERS. CHRYSLER WAS VERY INVOLVED SINCE I HAD THIS SAME PROBLEM ON MAY 23RD. HOWEVER, ON THAT MAY DATE MY CAR STALLED WHILE I WAS WAITING AT A STOPLIGHT ON A BUSY ROAD AND THEN LOCKED IN PARK SO I COULD NOT MOVE IT. THIS TIME I WAS NOT MOVING AS THE CAR WAS PARKED IN A LOT. AFTER 8 DAYS AT THE DEALER I HAVE MY CAR BACK.
NHTSA ODI #11103013
Official recalls
12Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Jan 17, 2023
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence & remedy
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional source detail variants (2)
Electrical System:wiring:connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Hybrid Propulsion System: Inverter
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Dec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Additional source detail variants (2)
Back Over Prevention: Sensing System: Camera
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Equipment:electrical:radio/tape Deck/cd Etc.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
May 9, 2019
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Consequence & remedy
Consequence: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Feb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Consequence & remedy
Consequence: A control arm separation could increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Aug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence & remedy
Consequence: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Consequence & remedy
Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Jul 26, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Consequence & remedy
Consequence: If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Jun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence & remedy
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional source detail variants (2)
EQUIPMENT:ELECTRICAL:ANTI-THEFT Devices
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical SYSTEM:IGNITION:ANTI-THEFT:CONTROL Module
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Consequence: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Aug 31, 2017
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Consequence & remedy
Consequence: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4PE25009 · Intermittent Loss Of Electric Power Steering
Opened Sep 5, 2025 · No close date supplied
Status: open (inferred from source dates) · Steering:electric Power Assist System
The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly when the steering wheel is positioned near the 11 o'clock or 1 o'clock position. Complainants allege that during these events, increased steering effort is required to return the wheel to center. In many cases, this is followed by a sudden reactivation of EPS assistance, which may result in an oversteer condition. This behavior could increase the risk of a crash, especially at higher speeds. ODI has identified multiple VOQs describing similar symptoms. This investigation will assess the frequency, root cause, and potential safety-related consequences of the alleged EPS malfunction. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.
Opened Feb 27, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.
RQ24001 · Ignition-off High Voltage Battery Fire (remedy Effectiveness Of Recall 22V-077)
Opened Jan 16, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:propulsion System:traction Battery
On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the vehicle, and property damage, with little to no warning. At the time of the recall filing the root cause of the vehicle fires was unknown and under investigation by FCA and suppliers. A software remedy designed to improve thermal event detectability by monitoring battery diagnostics is currently being installed on subject vehicles as an interim remedy. As of November 23, 2023, the root cause of the battery failure is unknown. From December 2022 through December 2023, NHTSA has received four consumer complaints (VOQs) alleging vehicle thermal events involving recalled 2017 and 2018 Chrysler Pacifica PHEVs. Additional information collected from complainants confirmed a thermal event originating near or at the HV battery pack after the Recall 22V077 remedy had been applied to the vehicle. Follow up meetings with FCA and suppliers in November and December 2023 to discuss the ongoing root cause investigation and post-recall remedy incidents indicated a recent increase in HV battery thermal events. Furthermore, a review of NHTSA complaint data indicated the post-recall HV battery thermal event complaint rate now exceeds pre-recall levels. The Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to review the effectiveness of the original recall remedy, understand the root cause of the battery fires, investigate additional reports of Pacifica PHEV HV battery fires, and to increase monitoring of the manufacturer root cause investigation. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE22008 · Transmission Fault Leading To Loss Of Motive Power
Opened Jul 22, 2022 · Closed Mar 27, 2024
Status: closed (inferred from source dates) · Power Train
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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