2007 Chrysler Pacifica

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE BUSHING, THE CRADLE, AND THE MOTOR MOUNTS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

THE VEHICLE WAS TURNING INTO PARKING SPACE, ACTED LIKE THE TRACTION CONTROL ENGAGED, POWER STEERING FUNCTION WAS LOST. VEHICLE WAS PUT IN PARK, ENGINE TURNED OFF. RESTARTED AT THAT TIME. OWNER ASSUMED INCIDENT RESULTED FROM A SLIP ON FRESH RAIN CONCRETE AND RESULTED IN TRACTION CONTROL ENGAGEMENT DUE TO SENSITIVITY OF TRACTION CONTROL FEATURE. THIS IS REALLY NOT NECESSARY AT < 10 MPH. SECOND INCIDENT: ONE WEEK LATER TO THE DAY ON JULY 10, 2015, THE VEHICLE ROLLED TO A STOP ON RESIDENTIAL ROAD. THE VEHICLE PASSED OVER AN INSIGNIFICANT, SMALL PILE OF DEAD LOOSED GRASS ON RIGHT SIDE OF VEHICLE DURING ITS ROLLING TO A STOP MODE. VEHICLE STEERING LOCKED UP AND ENGINE STALLED. OWNER MADE NUMEROUS ATTEMPTS TO RESTART BUT HAD TO WAIT 10 MINUTES BEFORE VEHICLE WOULD RESTART AND PARK IT. DEALERSHIP HAS BEEN NOTIFIED-APPOINTMENT SCHEDULED TO DIAGNOSE.

WITHIN MINUTES OF PULLING OUT OF MY DRIVEWAY MY 2007 CHRYSLER PACIFICA TOURING SIMPLY SHUT DOWN. UNFORTUNATELY, IT WAS A SHOCK TO ME WHEN I LOST ACCELERATION AND POWER STEERING IN THE MIDDLE OF DRIVING AND IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT HAD HAPPENED. I PULLED OVER WITH SOME DIFFICULTY AND PUT THE CAR INTO PARK. I WAS ABLE TO RE-START THE VEHICLE AND RETURNED HOME. SINCE THAT DATE, MY HUSBAND HAS BEEN DRIVING THE VEHICLE AS IT WAS OUR TEENAGER'S PRIMARY MEANS OF TRANSPORTATION PRIOR TO THE INCIDENT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO HER AS SHE IS A NEW DRIVER AND MY OWN REACTION TO THE INCIDENT WAS INAPPROPRIATE. I SHOULD HAVE PUT THE CAR INTO NEUTRAL AND RE-STARTED IT, BUT THANK GOD I DID LIVE AND LEARN. SINCE THAT INCIDENT MY HUSBAND HAS EXPERIENCED THE SAME LOSS OF POWER ON THREE ADDITIONAL OCCASIONS. I AM IN CONSTANT FEAR THAT THE CAR WILL SHUT DOWN WHILE PULLING OUT INTO TRAFFIC. IT HAS ALREADY HAPPENED ONCE. THANKFULLY OTHER DRIVERS WERE AWARE AND WERE ABLE TO SLOW DOWN IN TIME FOR MY HUSBAND TO RE-COVER. AS I HAVE READ MANY OTHER INCIDENT REPORTS CONCERNING MY VEHICLE HAVING THE SAME ISSUE, I AM HOPEFUL THAT CHRYSLER WILL ADDRESS THE PROBLEM BEFORE SOMEONE ENDS UP INJURED OR DEAD.

DRIVE AT ABOUT 60 MPH WHREN MY CAR JUST SHOUT DOWN . HAD NO STERTING OR BREAKS . LUCKY THIS IS NOT THE FIRST TIME IT HAS HAPPED AND I KNEW TIO PUT IT IN NEUTRAL AND TURN THE KEY ,DROP IT IN DRAVE AND A AWY YOU GO . THE OTHER TIMES THIS HAS HAPPENED TO MANY TO COUNT I WAS SLOWING DOWN TO CORNER VERY SCARY WHEN YOU CANT STOP OR TURN YOUR WHEEL . NO WARNING LIGHTS OR SIGNS .

I HAD MY 2007 PACIFICA IN PARK POSITION WITH THE ENGINE ON. I PUT MY FOOT ON THE BRAKE TO REVERSE THE CAR OUT OF PARKING SPACE. THE GEAR SHIFT LEVER WOULD NOT RELEASE AND GO INTO REVERSE. I HAD TO HAVE THE CAR TOWED TO THE DEALER TO REPAIR. COST ME OVER $500 (PART #4880276-AB SHIFTER T21030407). BEING STUCK IN TRAFFIC IS VERY DANGEROUS.

PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONGER RUNNING. FIVE OF THESE EIGHT OCCURRENCES HAVE BEEN WITHIN ONE MILE OF MY RESIDENCE. ADDITIONALLY, IT OCCURRED ONCE IN A PARKING LOT, ONCE IN AN INTERSECTION, AND ONCE AS I WAS GETTING ONTO AN INTERSTATE HIGHWAY. A FEW OF THE OCCURRENCES ALMOST RESULTED IN ACCIDENTS. I WAS AT THE MERCY OF THE OTHER DRIVERS IN THOSE CASES. I HAVE SIX GRANDCHILDREN. I'M HESITANT TO TAKE THEM ON TRIPS BECAUSE I HAVE NO CONFIDENCE IN MY PACIFICA'S SAFETY AND RELIABILITY. MY VEHICLE SAFETY COMPLAINT SEEMS EERILY SIMILAR TO NUMEROUS OTHER OWNER'S 2007 PACIFICA SAFETY COMPLAINTS. I PRAY CHRYSLER WILL INVESTIGATE THIS ISSUE TO DETERMINE WHAT IS CAUSING THE ENGINE FAILURE BEFORE A PRECIOUS LIFE IS LOST. CHRYSLER, PLEASE IDENTIFY THE CAUSE AND NOTIFY THE OWNERS OF THE FIX SOONEST. IT MAKES NO SENSE TO CONTINUE NEGLECTING THESE SAFETY CLAIMS. I'M CERTAIN $$$ IS CAUSING YOUR HESITATION TO INVESTIGATE; HOWEVER, IT WILL SEEM LIKE PENNIES COMPARED WITH THE COST YOU WILL UNDOUBTEDLY PAY DUE TO NEGLIGENCE IN THE EVENT OF INJURY OR FATALITY. THANKS IN ADVANCE FOR HEARING MY CONCERN, DIAGNOSING THE PROBLEM, IDENTIFYING THE SOLUTION, AND QUICKLY IMPLEMENTING YOUR PLAN TO REPAIR THE AFFECTED VEHICLES. SAFETY HAS A PRICE, BUT HUMAN LIFE IS PRICELESS.

THE TRACTION CONTROL AND ESP LIGHTS HAVE BEEN ON FOR MONTHS, DEALER STATES THAT THE PROBLEM IS THE CLOCKSPRING, BUT PART IS NOT AVAILABLE. SO CURRENTLY THE ESP AND TRACTION CONTROL, BOTH OF WHICH ARE SAFETY FEATURES ARE NOT FUNCTIONING AND I CAN NOT REPAIR CAUSE PART IS NOT READILY AVAILABLE, I FEEL THERE SHOULD BE A RECALL TO COVER THIS SAFETY CONCERN.

WARNING LIGHTS ON THE IP INDICATE A FAILURE, ILLUMINATING "ESP/BAS" [ELECTRONIC STABILITY PROGRAM/BRAKE ASSIST SYSTEM]. THREE DEALERS RAN THE DIAGNOSTIC CODES AND HAVE TOLD ME THERE IS A "CLOCKSPRING" FAILURE IN THE STEERING ANGLE SENSOR, WHICH NEEDS TO BE REPLACED. THIS IS AN EXTREMELY DANGEROUS PRODUCT FAILURE SINCE I COULD LOSE CONTROL OF THE CHRYSLER PACIFICA UNDER EXTREME BRAKING OR IN CASE OF A SKID ON A SLIPPERY ROAD SURFACE. CHRYSLER INITIALLY SAID THEY DO NOT HAVE THIS PART AVAILABLE. LATER, THEY CLAIMED I WOULD BE ABLE TO GET THE PART - IN JANUARY - THE FEBRUARY- NOW MARCH. STILL NO PART AVAILABLE. CHRYSLER MUST BE COMPELLED TO RECALL THE 2007 CHRYSLER PACIFICA FOR THE SAFETY OF THE DRIVERS AND PASSENGERS - AND FIX THIS DANGEROUS DEFECT. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE STOPPED AT A RED LIGHT, SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. ONCE THE VEHICLE COOLED OFF, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.