2007 Chrysler Pacifica

PURCHASED NEW 2007 CHRYSLER PACIFICA. AT APPROX. 1,000 MILES DRIVEN SHUDDERING OCCURRED INTERMITTENTLY BUT FREQUENTLY. RETURNED TO DEALER IN EARLY OCT. 2007. SAID COULD NOT DUPLICATE. PROBLEM STILL OCCURRED. RETURNED TO DEALER AGAIN A FEW DAYS LATER. TOLD WE HAD DEFECTIVE TORQUE CONVERTER. THE PART WAS ORDERED AND REPLACED IN NOV.2007. SHORTLY AFTER REPLACEMENT SHUDDERING RETURNED. AGAIN INTERMITTENT. USUALLY OCCURS BETWEEN 20-40 MPH AND OFTEN TIMES ON INCLINES. (SIMILIAR TO DRIVING OVER RUMBLE STRIPS) CONTINUED REPORTING THE PROBLEM AND RETURNING TO DEALER. OVER 6 TIMES NOW AS OF JAN.2008. EACH TIME THEIR RESPONSE IS THEY CANNOT DUPLICATE THE PROBLEM. OTHER ISSUES SUCH AS DRIVER'S SIDE SPEAKER NOT WORKING RIGHT, NOW IT'S ON THE 3RD ATTEMPT TO FIX. RECENTLY, THE PASSENGER SIDE MIRROR WAS STUCK IN PLACE AND CONTROLS WOULDN'T MOVE IT. THAT WAS FIXED. LEFT BLINKER STAYS ON INTERMITTENTLY. WHEN BROUGHT TO THEIR ATTENTION, THEY CLAIM THEY CANNOT DUPLICATE PROBLEM. CONTACTED CHRYSLER 2X IN JANUARY ESP. REGARDING TORQUE CONVERTER PROBLEM. DURING THE COURSE OF ALL THIS WE BECAME AWARE OF NUMEROUS OTHERS WHO HAVE SAME PROBLEM. ALSO READ TSB'S ISSUED PRIOR TO AND AFTER PURCHASE OF OUR VEHICLE. ONE STATES PROBLEM CANNOT BE DUPLICATED. YET, CHRYSLER'S RESPONSE IS THAT IF IT CANNOT BE DUPLICATED BRING IT TO ANOTHER DEALER! I TOLD THEM AT THIS POINT AND THE INFO. I GATHERED I DO NOT BELIEVE IT IS A DEALER PROBLEM, THEY HAVE A FAULTY PRODUCT.. I HAVE 3 YOUNG CHILDREN AND PURCHASED A VEHICLE TO HAVE A SAFE & RELIABLE VEHICLE. ONE OF MY CHIDLREN HAS EPILEPSY AND I NEVER NO WHEN SHE'LL NEED EMERGENCY CARE. I HAVE TRIED UNSUCCESSFULLY FOR MONTHS TO RESOLVE THIS PROBLEM, FIRST WITH THE DEALER & NOW WITH CHRYSLER. I AM NOT ONE TO FILE COMPLAINTS OR TAKE OTHER AVENUES, BUT THIS EXPERIENCE WITH CHRYSLER HAS LEFT ME NO ALTERNATIVE. TO DATE, MY VEHICLE HAS BEEN OUT OF SERVICE 11 DAYS. *CN

I PURCHASED 2007 PACIFICA IN FEB 07, WITHIN 2 MONTHS HAD BEEN BACK TO DEALER TWICE FOR KNOCKING WHILE DRIVING AND VEHICLE FEELING LIKE IT WANTED TO STALL, ALSO FOR EXTREMELY "ROUGH RIDE" WHEN TRAVELING OVER THE SMALLEST OF BUMPS IN ROAD. DEALER SERVICED VEHICLE TWICE, ONCE REPLACING TORQUE CONVERTER AND ONCE REPLACING MOTOR MOUNTS. THE PROBLEMS CONTINUE, ALTHOUGH LESS THAN BEFORE. *TR

AFTER THE CAR WAS A MONTH OLD A THUMPING STARTED UNDERNEATH UPON STARTING. AT TIMES THE THUMPING (SHUDDERING) IS SEVERE AND THE ENGINE DOES NOT START. AFTER THE TRANSMISSION WAS REPROGRAMMED (I DOUBT IT WAS REALLY DONE AS THERE IS NO STICKER UNDERTHE HOOD AS REQUIRED) THE CAR, SOMETIMES, LURCHES LIKE A NEW DRIVER WITH STANDARD SHIFT. THE CAR, SOMETIMES AT AROUND 32MPH, SURGES OR PULSES. THE CLIMATE CONTROL HAS NOT WORKED ACCORDING TO THE INSTRUCTIONS IN THE MANUAL SINCE DAY ONE. NOW IN COLDWEATHER, WHEN IT IS DIRECTED TO THE FLOOR, SO MUCH HEAT COMES FROM THE DEFROSTER THAT I GET A HEADACHE AND THE FLOOR IS FREEZING. THERE IS A CLUNKING IN THE RIGHT FRONT ON NEARLY ANY ROAD SURFACE. I DO NOT FEEL THAT IT IS A BALL JOINT, BUT RATHER A STRUT. I SCHEDULED AN ARBITRATION, BUT NCDS DID NOT BOTHERTO LET ME KNOW IF THE ARBITRATOR COULD MAKE THE MEETING, SO I DID NOT ATTEND. THE MEETING PROCEEDED WITHOUT ME AND THE ARBITRATOR AND CHRYSLER SEEM TO FEEL THAT EVERYTHING MY CAR DOES IS NORMAL. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 40 YEARS AND HAVE BETTER THINGS TO DO THAN MAKE UP PROBLEMS.*CN

I TOOK MY CAR IN FOR TRANSMISSION ISSUES, EVER TIME I WOULD CHANGE MY GEARS THE SUV WOULD JERK. I TOOK IT IN, AND THEY SAID I HAD A BROKEN FRONT AND REAR MOTOR MOUND. SO THEY REPLACED THE FRONT, AND ORDERS A REAR. AFTER LEAVING THE THAT DAY MY ESP/BASS LIGHT CAME ON AND MY POWER LIGHT CAN MY CAR REAR TIRES WERE LOCKING. I CALLED THEM THE NEXT DAY AND TOOK IT IN 2 DAYS LATER DUE TO BEING BOOKED, AND THEY FIX THE REAR MOUND, BUT SAID NOTHING WAS WRONG WITH THE ESP/BASS LIGHT AND THE OTHER LIGHTS. MY TRANSMISSION IS STILL JERKING WHEN DRIVING. SO I TOOK IT TO THEIR OTHER DEALERSHIP, I TOLD HER MY ENGINE LIGHT CAM ON AND WILL NOT TURN OFF NOW. MY CAR SEEM TO WANT TO DIE. I GOT SCARED, AND STOPPED WAITED 30MINS THEN TURNED IT BACK ON, AND LIGHTS WERE STILL ON. SO NOW MY TRANSMISSIONS JERKS, THEY SAID THEY FIXED MY MOTOR MOUNDS AND THAT WOULD FIX IT, BUT DIDN'T. MY BRAKES ARE NOW KNOCKING, AND THEY SAID IT WILL DO THAT BECAUSE THE CAR NOTICES WATER ON ROAD SO THEY KNOCK. LOL THAT FULL OF IT. YESTERDAY THERE WAS NO RAIN, AND THEY WERE KNOCKING WHEN I WOULD BRAKE. VERY SCARY. MY CAR SOMETIMES FEEL LIKE IT'S GOING TO DIE WHEN I TAKE OFF. THEY SAID THERE'S NOTHING WRONG. WHEN I HIT A BUMP, THE FRONT END SOUND LIKE THERE'S SOMETHING LOOSE . FEELS LIKE MY ENGINE IS JUST SITTING THERE. ONE OF THE TECH TOLD ME WHEN I WENT IN THE LAST TIME WHICH WAS 12-17-07 THE HAD A RECALL ON MOTOR MOUNDS DUE TO MY ENGINE BEING SO POWERFUL IT BRAKES THE ONES ON THERE DUE TO USING SAME 06 MODELS MOUNDS. SO I TOLD THEM WHY HAVEN'T I BEEN INFORMED OF THIS. THEY SAID WELL WHEN THEY BRAKE YOU JUST COME IN. JUST TO LET YOU KNOW, I HAVEN'T EVEN PAID MY FIRST CAR NOTE. I PICKED IT UP YESTERDAY, AND STILL IT JERKS AND WHEN I PUSH THE BRAKE IN THE SHIFTER IS KNOCKING NOW!! I TOLD THEM I GOING TO SEE ABOUT THE LEMON LAW, THEY SAID I DON'T HAVE ONE. WHERE DO I STAND. I HAVE THREE CHILDREN AND I FEEL THIS CAR IS UNSAFE FOR US, THEY MAKE ME FEEL LIKE I'M CRAZY WHEN I TELL THEM ABOUT WHAT'S GOING ON. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHEN THE VEHICLE REACHES 2,000 RPMS WHILE ON A SLIGHT INCLINE, THE TRANSMISSION BEGINS TO SHUTTER AND SKIP. THIS LEADS TO FAILURE BETWEEN THE TRANSMISSION AND THE TORQUE CONVERTER. THE CONTACT RECENTLY TOOK THE VEHICLE TO THE REPAIR SHOP AND THEY STATED THAT IT COULD NOT BE REPAIRED UNTIL SEPTEMBER OF 2007. THE TRANSMISSION ALSO MAKES A HARSH CLUNKING SOUND WHEN SHIFTING. THE CONTACT BELIEVES THAT THE SUSPENSION MAY BE FAILING BECAUSE THE VEHICLE RIDES ROUGHLY AT ANY SPEED. THE CURRENT MILEAGE WAS 800 AND FAILURE MILEAGE WAS 350. THE CONSUMER STATED CHRYSLER STATED THIS WAS A SOFTWARE PROBLEM AND WILL NOT BE ABLE TO FIX THE VEHICLE UNTIL SOMETIME IN SEPTEMBER. UPDATED 09/11/07 *TR