NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
88 reportsClear category filter115,194 miles · Dec 28, 2017
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL CLINKING NOISE DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COMMUNITY CHRYSLER DODGE JEEP, 555 STATE RD 37, S MARTINSVILLE, IN 46151) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUN…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL CLINKING NOISE DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COMMUNITY CHRYSLER DODGE JEEP, 555 STATE RD 37, S MARTINSVILLE, IN 46151) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,194.
NHTSA ODI #11057059
150,000 miles · Jun 23, 2017
Power TrainVehicle Speed Control
JUST BOUGHT VEHICLE AND DRIVING ON THE HIGHWAY WITH SMALL CHILDREN WHEN THE CAR SURGED AND ABRUPTLY STALLED MOMENTARILY ON A 60 MPH HWY. WOULD ONLY DRIVE IN 1AT AND 2ND GEAR AND HAD NO WAY TO EXIT OFF HIGHWAY. ALMOST CAUSED A CAR PILE UP AS THE VEHICLE BEHIND ME HAD TO STOMP ON BRAKES ABRUPTLY. MECHANICS ARE SAYING TRANSMISSION.…
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JUST BOUGHT VEHICLE AND DRIVING ON THE HIGHWAY WITH SMALL CHILDREN WHEN THE CAR SURGED AND ABRUPTLY STALLED MOMENTARILY ON A 60 MPH HWY. WOULD ONLY DRIVE IN 1AT AND 2ND GEAR AND HAD NO WAY TO EXIT OFF HIGHWAY. ALMOST CAUSED A CAR PILE UP AS THE VEHICLE BEHIND ME HAD TO STOMP ON BRAKES ABRUPTLY. MECHANICS ARE SAYING TRANSMISSION. I HAVEN'T EVEN HAD THIS FOR A WEEK. IT WAS EXTREMELY UNSAFE AND I WAS TERRIFIED AS I HAD 5 LITTLE LIVES IN THE VEHICLE AT THAT TIME.
NHTSA ODI #11000769
150,000 miles · Jan 9, 2017
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT AN INTERSECTION AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED APPROXIMATELY THREE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAI…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AT AN INTERSECTION AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED APPROXIMATELY THREE TIMES, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10943803
97,000 miles · Dec 16, 2016
Fuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL AND ABS WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FU…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL AND ABS WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN).THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10935922
18,658 miles · Jul 8, 2016
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS UNABLE TO MOVE THE SHIFTER OUT OF PARK. THE VEHICLE WAS DIAGNOSED AND THE BRAKE TRANSMISSION SHIFT INTERLOCK WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 18,658.
NHTSA ODI #10883616
115,000 miles · Feb 4, 2016
Power Train
OIL LIGHT CONTINUES TO COME ON (RED) FOR NO REASON. I'VE BEEN TOLD THE POWER TRANSFER UNIT IS GOING OUT
NHTSA ODI #10824359
90,000 miles · Jan 13, 2016
Power Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE JERKING WOULD HAPPEN OFTEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE JERKING WOULD HAPPEN OFTEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED FOUR DAYS LATER ACCORDING TO THE CONTACT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE CROSS MEMBER HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10820057
117,000 miles · Dec 10, 2015
Power Train
WHEN DEPRESSING THE ACCELERATOR, THE CAR MAKES A GRINDING OR CLUNKING NOISE . WE LIFTED THE HOOD, PUT THE CAR IN DRIVE AND DEPRESSED THE PARKING BRAKE. WE THEN APPLIED ACCELERATOR AND THE FRONT OF THE ENGINE LIFTED FROM THE MOTOR MOUNT A GOOD 2 OR 3 INCHES. THIS IS EXTREMELY DANGEROUS AND THIS ACTUALLY STARTED DOING THIS SHORTLY…
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WHEN DEPRESSING THE ACCELERATOR, THE CAR MAKES A GRINDING OR CLUNKING NOISE . WE LIFTED THE HOOD, PUT THE CAR IN DRIVE AND DEPRESSED THE PARKING BRAKE. WE THEN APPLIED ACCELERATOR AND THE FRONT OF THE ENGINE LIFTED FROM THE MOTOR MOUNT A GOOD 2 OR 3 INCHES. THIS IS EXTREMELY DANGEROUS AND THIS ACTUALLY STARTED DOING THIS SHORTLY AFTER I PURCHASED IT IN JUNE OF 2014. IT HAD 97000 MILES AND NOW HAS 117000 MILES. I AM FEARFUL OF HAVING THE ENGINE COME COMPLETELY OFF THE FRAME. I AM TAKING IT TO MY INDEPENDENT MECHANIC NEXT WEEK. I CANNOT BELIEVE WITH ALL THE COMPLAINTS THAT THIS MODEL HAS THAT IT HAS NOT BEEN RECALLED. I GUESS SINCE NO ONE HAS DIED YET OR BEEN SERIOUSLY INJURED THE MANUFACTURER MUST FEEL FAIRLY CONFIDENT THAT THEY WILL JUST WAIT TILL EVERYONE STOPS BUYING THEM. WELL, I AM SELLING MY CAR AFTER IT IS FIXED. I HAVE ALREADY HAD TO HAVE THE SHIFTER REPLACED BECAUSE THAT WENT OUT ABOUT 3 MONTHS AGO AND MY MECHANIC HAD TO REPLACE IT. I THINK I SHOULD BE REIMBURSED FOR THAT AS WELL, AND YOU CAN BE SURE I AM KEEPING ALL OF MY RECEIPTS FOR REPAIRS THAT I SHOULD NOT EVEN HAVE TO MAKE ON AN 8 YEAR OLD VEHICLE.
NHTSA ODI #10809589
102,000 miles · Oct 28, 2015
EngineFuel/propulsion SystemPower Train
SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR I…
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SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR IS UNDER AN EXTENDED MANUFACTURER'S BUMPER-TO-BUMPER WARRANTY SO THE REPAIR SHOULD BE COVERED AS IT IS A CLEAR DEFECT. APPARENTLY, BECAUSE THE CAR JUST STOPPED, NO CODES WERE RECORDED AS TO THE NATURE OF THE PROBLEM. HENCE, THE DEALER WAS UNABLE TO IDENTIFY A PROBLEM. THE DEALER RECOMMENDED THAT THE COST OF A SUSPECTED REPAIR BE MADE BY THE OWNER BECAUSE THEY COULD NOT DEFINITELY DEFINE THE PROBLEM AS NECESSARY TO BE REIMBURSED UNDER THE WARRANTY. RECOMMENDED REPAIR WAS DONE AT OWNER'S COST YET THE SAME THING HAPPENED AGAIN. AN EARLIER MODEL OF THIS CAR HAD A RECALL TO REPAIR A SIMILAR IF NOT IDENTICAL PROBLEM.
NHTSA ODI #10786703
100,000 miles · Oct 2, 2015
EnginePower Train
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRE…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION AND STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10779193
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.