← New search

2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

Fuel/propulsion System complaints

28 reports
Clear category filter
109,000 miles · Nov 16, 2015
Fuel/propulsion System

WHEN I DRIVE MY CAR IT RUNS GREAT UNTIL I GET BELOW HALF A TANK. WHEN I HIT A HALF A TANK IT DROPS TO EMPTY AND STALLS AND DIES. I HAVE LOOKED IT UP AND HAD THE CAR DIANOSED. THEY TOLD ME THAT THE SENDING UNIT IS BAD.

NHTSA ODI #10790792

102,000 miles · Oct 28, 2015
EngineFuel/propulsion SystemPower Train

SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR I…

Read full complaint

SHORTLY AFTER STARTING AND DRIVING THE CAR, WITHIN A COUPLE OF MINUTES, THE CAR COMPLETELY STOPS RUNNING WITH NO WARNING LIGHTS. JUST DIES WHILE DRIVING AS IF THE IGNITION WAS JUST TURNED OFF. THIS HAS HAPPENED MULTIPLE TIMES CAUSING A SIGNIFICANT SAFETY HAZARD AS THE POWER BRAKES AND STEERING IMMEDIATELY STOP WORKING. THE CAR IS UNDER AN EXTENDED MANUFACTURER'S BUMPER-TO-BUMPER WARRANTY SO THE REPAIR SHOULD BE COVERED AS IT IS A CLEAR DEFECT. APPARENTLY, BECAUSE THE CAR JUST STOPPED, NO CODES WERE RECORDED AS TO THE NATURE OF THE PROBLEM. HENCE, THE DEALER WAS UNABLE TO IDENTIFY A PROBLEM. THE DEALER RECOMMENDED THAT THE COST OF A SUSPECTED REPAIR BE MADE BY THE OWNER BECAUSE THEY COULD NOT DEFINITELY DEFINE THE PROBLEM AS NECESSARY TO BE REIMBURSED UNDER THE WARRANTY. RECOMMENDED REPAIR WAS DONE AT OWNER'S COST YET THE SAME THING HAPPENED AGAIN. AN EARLIER MODEL OF THIS CAR HAD A RECALL TO REPAIR A SIMILAR IF NOT IDENTICAL PROBLEM.

NHTSA ODI #10786703

122,000 miles · Aug 24, 2015
Fuel/propulsion System

MUCH DIFFICULTY IN FILLING THE FUEL TANK, THE PUMP HANDLE WOULD CONTINUOUSLY SHUT OFF, AS THOUGH THE TANK WAS FULL, WE HAD TO REPEATEDLY OPERATE THE HANDLE OFF AND ON FOR SEVERAL MINUTES. THE FUEL GAUGE WOULD NEVER SHOW THE TANK AS FULL. IT WOULD ALSO, DURING NORMAL OPERATION, REACH HALF EMPTY, THEN PLUNGE TO EMPTY, SOMETIMES …

Read full complaint

MUCH DIFFICULTY IN FILLING THE FUEL TANK, THE PUMP HANDLE WOULD CONTINUOUSLY SHUT OFF, AS THOUGH THE TANK WAS FULL, WE HAD TO REPEATEDLY OPERATE THE HANDLE OFF AND ON FOR SEVERAL MINUTES. THE FUEL GAUGE WOULD NEVER SHOW THE TANK AS FULL. IT WOULD ALSO, DURING NORMAL OPERATION, REACH HALF EMPTY, THEN PLUNGE TO EMPTY, SOMETIMES ILLUMINATING THE EMPTY LIGHT!! WE WERE TOLD BY OUR CHRYSLER SERVICE MANAGER, ON THREE SEPARATE OCCASIONS, THAT OUR CAR WAS REPAIRED, IT WAS NOT REPAIRED !!!! $1500 ON A NEW FUEL TANK, AND HUNDREDS ON RENTAL CARS LATER, OUR CAR IS STILL NOT FIXED!!! NEVER AGAIN!!!!

NHTSA ODI #10758934

150,000 miles · Aug 7, 2015
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN SHE ADDED TWO AND A HALF GALLONS OF FUEL, THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS EMPTY AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,0…

Read full complaint

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN SHE ADDED TWO AND A HALF GALLONS OF FUEL, THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS EMPTY AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ODI #10747103

78,500 miles · Jun 1, 2015
EngineFuel/propulsion SystemSteering

PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONG…

Read full complaint

PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONGER RUNNING. FIVE OF THESE EIGHT OCCURRENCES HAVE BEEN WITHIN ONE MILE OF MY RESIDENCE. ADDITIONALLY, IT OCCURRED ONCE IN A PARKING LOT, ONCE IN AN INTERSECTION, AND ONCE AS I WAS GETTING ONTO AN INTERSTATE HIGHWAY. A FEW OF THE OCCURRENCES ALMOST RESULTED IN ACCIDENTS. I WAS AT THE MERCY OF THE OTHER DRIVERS IN THOSE CASES. I HAVE SIX GRANDCHILDREN. I'M HESITANT TO TAKE THEM ON TRIPS BECAUSE I HAVE NO CONFIDENCE IN MY PACIFICA'S SAFETY AND RELIABILITY. MY VEHICLE SAFETY COMPLAINT SEEMS EERILY SIMILAR TO NUMEROUS OTHER OWNER'S 2007 PACIFICA SAFETY COMPLAINTS. I PRAY CHRYSLER WILL INVESTIGATE THIS ISSUE TO DETERMINE WHAT IS CAUSING THE ENGINE FAILURE BEFORE A PRECIOUS LIFE IS LOST. CHRYSLER, PLEASE IDENTIFY THE CAUSE AND NOTIFY THE OWNERS OF THE FIX SOONEST. IT MAKES NO SENSE TO CONTINUE NEGLECTING THESE SAFETY CLAIMS. I'M CERTAIN $$$ IS CAUSING YOUR HESITATION TO INVESTIGATE; HOWEVER, IT WILL SEEM LIKE PENNIES COMPARED WITH THE COST YOU WILL UNDOUBTEDLY PAY DUE TO NEGLIGENCE IN THE EVENT OF INJURY OR FATALITY. THANKS IN ADVANCE FOR HEARING MY CONCERN, DIAGNOSING THE PROBLEM, IDENTIFYING THE SOLUTION, AND QUICKLY IMPLEMENTING YOUR PLAN TO REPAIR THE AFFECTED VEHICLES. SAFETY HAS A PRICE, BUT HUMAN LIFE IS PRICELESS.

NHTSA ODI #10722805

70,000 miles · Dec 17, 2014
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE LEVEL WAS NOT READING ACCURATELY AND CAUSING DIFFICULTY WHEN REFUELING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10664837

95,000 miles · Sep 10, 2014
Electrical SystemFuel/propulsion System

I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CAL…

Read full complaint

I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT BACK AND ITS BEEN THERE SINCE SEPTEMBER 2, 2014 AND THEY STILL HAVE NOT FOUND PROBLEM. ITS VERY FRUSTRATING THAT I HAVE PURCHASED A VEHICLE FOR SAFE DRIVING AND I FEAR FOR MY FAMILY AND MYSELF TO DRIVE THIS VEHICLE AND CAUSE AN ACCIDENT AND GETTING HURT. *TR

NHTSA ODI #10632075

108,000 miles · Sep 9, 2014
Fuel/propulsion System

VEHICLE COULDN'T PASS EMISSIONS, HAD TO TAKE IT SHOP FOR SMALL EVAP LEAK. THIS SERVICE COST ME $900 TO FIX AND DURING SERVICE FUEL PUMP MODULE NEEDED REPLACING DO TO HOW CAR WAS MADE TO FIX LEAKAGE. THIS STILL DIDN'T TURN OFF LIGHTS IN DASHBOARD HAD TO PAY ANOTHER $50 FOR ESIM(LOOSE FUEL CAP) HAD ALREADY REPLACED FUEL CAP TWICE.…

Read full complaint

VEHICLE COULDN'T PASS EMISSIONS, HAD TO TAKE IT SHOP FOR SMALL EVAP LEAK. THIS SERVICE COST ME $900 TO FIX AND DURING SERVICE FUEL PUMP MODULE NEEDED REPLACING DO TO HOW CAR WAS MADE TO FIX LEAKAGE. THIS STILL DIDN'T TURN OFF LIGHTS IN DASHBOARD HAD TO PAY ANOTHER $50 FOR ESIM(LOOSE FUEL CAP) HAD ALREADY REPLACED FUEL CAP TWICE. *TR

NHTSA ODI #10631784

101,000 miles · Dec 18, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE FUEL GAUGE METER DISPLAYED AN ERRONEOUS FUEL LEVEL READING. THE CONTACT STATED THAT THE FUEL GAUGE METER SHOWED THAT THE FUEL TANK WAS HALF FULL AND AFTER DRIVING APPROXIMATELY 5 MILES THE GAUGE INDICATED THE FUEL TANK WAS EMPTY.…

Read full complaint

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE FUEL GAUGE METER DISPLAYED AN ERRONEOUS FUEL LEVEL READING. THE CONTACT STATED THAT THE FUEL GAUGE METER SHOWED THAT THE FUEL TANK WAS HALF FULL AND AFTER DRIVING APPROXIMATELY 5 MILES THE GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE VEHICLE WAS REPAIRED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS NOT SURE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.

NHTSA ODI #10556541

88,000 miles · Aug 18, 2013
Fuel/propulsion System

WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVA…

Read full complaint

WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPORATIVE EMISSION SYSTEM LEAK. I INSTALLED A NEW GAS CAP AND FOLLOWED DIRECTIONS TO RESET MESSAGE. THE CHECK ENGINE LIGHT AND 'GASCAP' MESSAGE REMAIN. *TR

NHTSA ODI #10535918

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.