2007 Chrysler Pacifica

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT UNKNOWN SPEEDS, THE RPMS DECREASED AND THE VEHICLE STALLED. ADDITIONALLY, THE PASSENGER SIDE LOW BEAM HEADLIGHT WAS FLICKERING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY CHRYSLER JEEP DODGE (2020 N DETROIT ST, XENIA, OH 45385) WHERE IT WAS DIAGNOSED THAT THE EXHAUST GAS RE-CIRCULATION VALVE AND THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,540.

WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECALLS FOR THIS PROBLEM IN PREVIOUS YEARS, THERE IS NO APPARENT SOLUTION FOR THIS. THIS PROBLEM HAS OCCURRED BOTH IN MY NEIGHBORHOOD AND ON SURFACE STREETS, WHICH MAKE THIS A SIGNIFICANT SAFETY HAZARD AS THERE IS MINIMAL (IF ANY) OPPORTUNITY TO GET THE VEHICLE TO A SAFE LOCATION TO RE-START. I HAVE HAD REGULAR SERVICE TO THE VEHICLE AND IT HAS BEEN USED PRIMARILY FOR WORK AND ERRANDS. HOWEVER, THE MOTOR MOUNTS HAVE HAD TO BE REPLACED 3 TIMES AND THIS LATEST ISSUE HAS COMPOUNDED THE PROBLEM. *TR

SECOND TIME THIS HAPPENED IN TWO MONTHS. DRIVING IN DRY, PLEASANT WEATHER CONDITIONS ON RESIDENTIAL ROAD LESS THAN 30 MPH. CAR STALLED--LOST POWER STEERING, BRAKES, ETC. OIL LIGHT DEFINITELY WAS ON. COASTED TO SIDE OF THE ROAD AND TURNED CAR OFF THEN ON. CAR STARTED RIGHT BACK UP. OIL LIGHT WAS OFF NOW. TOOK IT TO A MECHANIC, WHO SAID NO COMPUTER CODE WAS GENERATED, ALTHOUGH THERE WAS AN ABS CODE (WHICH APPEARED TO BE TOTALLY UNRELATED). ELECTRONIC THROTTLE BODY APPEARED CLEAN, BUT TOOK IT APART AND CHECKED IT. THIS IS A DANGEROUS CONDITION SIMILAR TO OTHER STALLING PROBLEMS I HAVE READ ABOUT ON 2004-06 PACIFICAS, AND THAT HAD LED TO A RECALL ON OLDER MODELS. CALLED CHRYSLER RECALL, BUT THEY HAVE NO RECORD ON THIS PROBLEM. WHY WON'T CHRYSLER DO ANYTHING ON THIS ONE? *TR

2007 CHRYSLER PACIFICA. CONSUMER STATES EXPERIENCE WITH MECHANICAL PROBLEMS. *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER DOOR LOCKS FAILED AND THE CONSUMER WAS LOCKED INSIDE THE VEHICLE FOR SEVERAL MINUTES.

FAX ON BEHALF OF RE HER 2007 CHRYSLER PACIFICA EXPERIENCING VARIOUS AND SIGNIFICANT MECHANICAL FAILURES; REPLY ATTN CAROLINE WEKSELBAUM/NEW YORK, NY DISTRICT OFFICE *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER

I PURCHASED MY 2007 PACIFICA IN 2009 WITH ABOUT 30,000 MILES FROM CHRYSLER, ELK GROVE, CALIFORNIA. UPON REACHING ABOUT 57,000 MILES, WHEN ACCELERATING, I WOULD HEAR LOUD METAL BANGING FROM THE ENGINE AREA. I WOULD ALSO FEEL A HARD JOLT WHEN ACCELERATING. AFTER VISITING CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD THAT 3 OF MY PACIFICA ENGINE MOTOR MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT AT ABOUT $1000.00 DOLLARS. I ASKED IF THIS PROBLEM WOULD OCCUR AGAIN AND WAS TOLD I SHOULD HAVE NO FURTHER PROBLEMS WITH THE ENGINE MOUNTS BY CHRYSLER, ELK GROVE. I PAID FOR REPLACEMENT. AT APPROXIMATELY 105,000 MILES, I BEGAN TO HERE LOUD METAL POUNDING AFTER ACCELERATING FROM THE ENGINE AREA. I COULD HEAR METAL KNOCKING WHEN I SLOWLY DROVE OVER BUMPS IN THE STREET. I COULD ALSO FEEL MY CAR GIVE A HARD JOLT WHEN ACCELERATING. AFTER VISITING THE CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD 3 OF THE ENGINE MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT FOR $1083.00 DOLLARS. I TOLD THE SERVICE PERSON THAT I HAD THE SAME SERVICE REPAIR AND WAS TOLD THERE WOULD BE NO ADDITIONAL PROBLEMS. CHRYSLER SERVICE REPLIED THE ENGINE MOUNTS ON THE CHRYSLER FAIL DUE TO WEAR AND TEAR. MY CONCERNS ARE I DONT FEEL SAFE KNOWING THAT MY ENGINE IS NOT PROPERLY SECURED TO THE FRAME OF MY VEHICLE. CHRYSLER SERVICE ALSO TOLD ME DRIVING WITH FAILED MOUNTS WILL LEAD TO OTHER PROBLEMS. THERE IS NO WARNING WHEN THESE ENGINE MOUNTS WILL FAIL. THE SERVICE MANUAL DOES NOT MENTION THESE PARTS SHOULD BE INSPECTED FOR WEAR AND TEAR AT CERTAIN INTERVALS OR MILES. PLEASE HELP WITH FAILED MOTOR MOUNTS.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 65 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC THAT WAS UNABLE TO LOCATE THE FAILURE. THE DEALER REPLACED THE EGR SENSOR, THE ETC SENSOR, THE ECM SENSOR AND THE WIRING HARNESS BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS 42,000, AND THE CURRENT MILEAGE WAS 66,000. UPDATED 03/27/12*LJ

FAILED MOTOR MOUNTS. I AM THE ORIGINAL OWNER OF A 2007 CHRYSLER PACIFICA. I TOOK THE VEHICLE TO A DEALER AND WAS INFORMED THAT THE MOTOR MOUNTS HAD FAILED AND NEEDED TO BE REPLACED. CHRYSLER WAS MADE AWARE OF THE FAILURE. AND THEY STATED THAT NO RECALLS HAD BEEN ISSUED. MILEAGE AT THE TIME OF DIAGNOSIS WAS 59,000. AS THE VEHICLE WAS OUT OF THE BASIC WARRANTY, AND MOUNTS ARE NOT COVERED UNDER THE POWERTRAIN WARRANTY, I WAS TOLD I HAVE NO COVERAGE FOR REPAIR OF THIS KNOWN DEFECT. MANUFACTURER SUGGESTED THAT I PAY FOR THE REPAIR AT THE DEALERSHIP, AT THE WILDLY INFLATED DEALER PRICING, AND THEN THEY WOULD SEE IF THERE WAS ANYTHING THEY COULD DO REGARDING A POSSIBLE PARTIAL REIMBURSEMENT AFTER THE FACT. I MAY HAVE BEEN DUMB ENOUGH TO BUY A CHRYSLER, BUT I'M NOT THAT DUMB. AN ESTIMATE FROM A PRIVATE GARAGE WAS 50% LESS. A REVIEW OF THIS SITE AND THE BROADER INTERNET SHOWS THIS TO BE A KNOWN AND COMMON PROBLEM WITH THESE VEHICLES. HOW MANY OF THESE FAILURES NEED TO BE REPORTED BEFORE A RECALL IS ISSUED? *KB

ON AUG. 29, 2011, AS I WAS ACCELERATING TO MERGE ONTO THE FREEWAY, THE ENGINE OF MY 2007 CHRYSLER PACIFICA MADE A LOUD POPPING SOUND, THE ENGINE FAILED AND WHITE SMOKE IMMEDIATELY CAME BILLOWING OUT OF THE ENGINE AND INTO THE INTERIOR OF THE VEHICLE. I IMMEDIATELY PULLED OVER AND HAD TO HAVE THE VEHICLE TOWED TO A LOCAL MECHANIC. THE MECHANIC WHO INSPECTED THE ENGINE SAID IT "THREW A ROD" AND THE ENGINE WAS CRACKED IN 3 PLACES, RENDERING IT IRREPARABLE. LATER I LEARNED THAT CHRYSLER NO LONGER MAKES A LONG-BLOCK ENGINE FOR THE PACIFICA, AND THEREFORE THE ONLY WAY TO REPAIR IT WOULD BE TO START WITH THE SHORT BLOCK AND ADD ON FROM THERE. THE REPAIRS WOULD BE AT LEAST $8,000. THE VEHICLE ONLY HAD 66,426 MILES ON IT AT THE TIME OF THE INCIDENT. I HAVE ALWAYS ADHERED TO THE RECOMMENDED MAINTENANCE SCHEDULE OF THE VEHICLE. THE MECHANIC CONFIRMED THAT THE ENGINE HAD PLENTY OF OIL IN IT AND WAS NOT THE CAUSE OF THE FAILURE. SIX MONTHS PRIOR TO THIS EVENT, I HAD THE RADIATOR AS WELL AS THE ENGINE MOUNTS REPLACED AS THEY WERE WORN AND BROKEN. THREE MONTHS PRIOR TO THE EVENT, THE ELECTRONIC EQUIPMENT THAT CONTROLS THE BRAKING SYSTEM AND TRACTION CONTROL, WAS REPAIRED BY A CHRYSLER DEALER AS WELL. THESE REPAIRS COST ME A TOTAL OF $2400. CHRYSLER HAS REFUSED TO COMPENSATE ME FOR THE LOSS IN VALUE I HAVE HAD TO INCUR WITH THIS VEHICLE. THE KELLY BLUE BOOK VALUE WITH A WORKING ENGINE WAS APPROX. $12,000. NOW THE CAR IS WORTH LESS THAN $2000. *TR