2007 Chrysler Pacifica

AT APPROXIMATELY 40,000 MILES, WHILE A COMPUTER-RELATED RECALL REPAIR WAS BEING PERFORMED, I WAS INFORMED BY THE CHRYSLER DEALERSHIP THAT MOTOR MOUNTS WERE A POTENTIAL PROBLEM & TO KEEP A WATCH ON IT. I THOUGHT THIS WAS AN ODD COMMENT AT THE TIME, AS THE CAR WAS BARELY 3 YEARS OLD (AND, OF COURSE, OUT OF WARRANTY). FAST FORWARD TO APPROXIMATELY 70,000-75,000 MILES, AND WE STARTED HAVING ISSUES. THEY ARE PARTICULARLY NOTICEABLE WHEN I AM SLOWING TO A STOP, AND THEN RE-ACCELERATE (FOR INSTANCE, THE LIGHT CHANGED GREEN RIGHT AS I WAS SLOWING TO A STOP, SO I WOULD TAKE MY FOOT OFF THE BRAKE & THEN ACCELERATE INSTEAD) - THE CAR WON'T MOVE RIGHT AWAY, AND THEN IT SUDDENLY "CLUNKS" INTO GEAR & LURCHES FORWARD. THE FORCE IS SO STRONG THAT I HAVE ALMOST REAR-ENDED SOMEONE ON SEVERAL DIFFERENT OCCASIONS. I HAVE CONTACTED CHRYSLER REGARDING THE ISSUE - HAVE BEEN TOLD IT ISN'T COVERED AS MY CAR IS OUT OF WARRANTY. I THOUGHT CHRYSLER WOULD CERTAINLY ISSUE A RECALL, DUE TO THE SHEER VOLUME OF COMPLAINTS ONLINE REGARDING THIS SAME ISSUE - BUT SO FAR THEY HAVE NOT. I FINALLY BROUGHT MY VEHICLE IN TO BE REPAIRED - I WAS TOLD FOUR MOUNTS ARE BAD! I DRIVE ALMOST ALL FREEWAY MILES IN SUBURBAN AREA - NO GRAVEL ROADS, ETC. - THIS SHOULD NOT BE OCCURRING. I AM STILL HOPING FOR A RECALL AS THIS IS DANGEROUS AND I FEEL WHOEVER SUPPLIED THESE BAD PARTS SHOULD HAVE TO STAND BEHIND THEIR PREMATURE FAILURE. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING VARIOUS SPEEDS WHEN THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 05/08/13*LJ

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICED, THE TECHNICIAN ADVISED THAT THE MOTOR MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. ALSO, THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 80,250.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND HEARD A LOUD BANG FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND BEGAN TO FLASH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,915.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 35-40 MPH, A LOUD NOISE WAS EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT ALL THREE MOTOR MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE THREE MOTOR MOUNTS. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER EACH TIME WHERE THE MOTOR MOUNTS WERE CONSTANTLY BEING REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO COVER THE REPAIR EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000. *TR

MY 2007 CHRYSLER PACIFICA BEGAN STALLING ON 8/17/2011. WE HAVE TO PUT THE CAR IN NEUTRAL AND RE-START, NO MATTER WHAT THE TRAFFIC CONDITIONS. WE LOSE ALL POWER STEERING AND BRAKES WHEN THIS HAPPENS. AFTER ABOUT 3 STALLING INCIDENTS IN A SHORT TIME. WE TOOK IT TO THE DEALERSHIP. THEY HAD THE CAR FOR A COUPLE OF DAYS AND COULDN'T FIND THE CAUSE. THEY SENT ME HOME AND SAID TO KEEP A DIARY OF PROBLEMS. I KEPT TRACK FOR A YEAR. IN THAT TIME THE CAR HAD STALLED 24 TIMES. THE TIME OF DAY AND CONDITIONS WERE ALL NOTED. IN AUGUST OF THIS YEAR, THE CAR STALLED NUMEROUS TIMES. WE TOOK THE CAR BACK TO THE DEALERSHIP WITH THE DIARY. THEY HAVE HAD MY CAR SINCE 8/27/12. WE HAVE INCURRED $800.00 IN RENTAL CAR EXPENSE. THEY PUT A COMPUTER ON BOARD AND SENT THE CAR HOME WITH MY HUSBAND TO DRIVE FOR A WEEK. HE PUSHED THE BUTTON WHEN IT STALLED 4 TIMES. THE COMPUTER RECORDED THE STALLS, BUT NO CODES. THEY CAN'T RE-CREATE THE PROBLEM AND HAVE NO ANSWERS. I SOME TIMES DRIVE WITH OUR GRANDCHILDREN AND WILL NOT DRIVE THE CAR UNTIL THIS IS RESOLVED. MOTOR MOUNTS WERE REPLACED EARLY IN OUR OWNERSHIP. THE ONLY THING THAT CHRYSLER CAN OFFER WAS TO CLEAN THE THROTTLE BODY. THE DEALERSHIP DID THAT AND IT DIDN'T HELP. THE CAR HAS STARTED STALLING AT HIGHER SPEEDS. INITIALLY IT WAS 10-25 MPH. THE LAST FEW TIMES IT WAS AROUND 35 MPH. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE TAKEN SERIOUSLY. *TR

WHILE DRIVING AT SPEEDS OF 10-35 MPH, THE OIL AND ESP LIGHTS WOULD ILLUMINATE, THEN THE ENGINE WILL SIMPLY CUT OFF / STALL. WE HAVE TO PUT ON THE EMERGENCY FLASHER WHILE IN TRAFFIC, PUT THE VEHICLE IN NEUTRAL OR PARK AND RESTART. NO ENGINE LIGHT. WE BROUGHT THE PACIFICA IN TO THE DODGE DEALERSHIP 5 TIMES AND THEY COULD NOT FIND ANY CODES. THEY TRIED UPDATING THE SOFTWARE ON THE ECM WHICH DID NOT HELP. THEN, THE DEALERSHIP SAID THE MOTOR MOUNTS WERE BAD AND THE TORQUE OF THE ENGINE WAS PULLING ON THE FRONT WIRING HARNESS(ES), CAUSING THE STALLING ISSUE. WE HAD ALL 3 (FRONT, REAR, UPPER) ENGINE/MOTOR MOUNTS REPLACED AND THE ISSUE STILL HAPPENS EVERY TIME WE TRY TO DRIVE THE CAR. THE DEALERSHIP HAS THE CAR AGAIN AND SAID THE FRONT MOTOR MOUNT STILL LOOKS LIKE IT IS BAD EVEN THOUGH IT WAS REPLACED 4 DAYS AGO. BASED ON WHAT I'VE READ IN THE NHTSA DATABASE AND THE DODGE DEALERSHIP TELLING ME THAT MOTOR MOUNTS GO OUT ON A LOT OF PACIFICAS, THIS IS HAPPENING TO A LOT OF 2007 PACIFICA OWNERS. CHRYSLER SHOULD ABSOLUTELY RECALL THE MOTOR MOUNTS ON THIS VEHICLE AND PROVIDE A MORE RELIABLE REPLACEMENT MOTOR MOUNT WITH A ROBUST DESIGN AT NO CHARGE TO ALL PACIFICA OWNERS. MY WIFE HAS REPORTED THAT SHE HAS ALMOST BEEN REAR ENDED SEVERAL TIMES AS A RESULT OF SUDDENLY STALLING WHILE DRIVING. TO HAVE THIS VEHICLE COMPLETELY STALL OUT WHILE MY WIFE IS TAKING MY 3 KIDS TO SCHOOL OR OTHER ACTIVITIES COULD CAUSE A CRASH AND IS POTENTIALLY LIFE THREATENING. I JUST WANT THIS ISSUE TO BE RESOLVED. THE PACIFICA IS A WELL DESIGNED CAR AND WE LOVE THE INTERIOR BUT WE NEED RELIABLE TRANSPORTATION. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE AIR CONDITIONER ALSO WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.