NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reportsMileage unknown · Oct 30, 2006
Engine And Engine CoolingSuspensionTires
I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS.…
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I AM ONLY THE SECOND OWNER MY 2004 PACIFICA FOR THREE MONTHS AND HAVE NEVER OWNED A VEHICLE WITH THIS MANY PROBLEMS. I ONLY DROVE IT TWO WEEKS WHEN I STARTED HEARING A TERRIBLE RATTLING NOISE AROUND THE FRONT RIGHT TIRE. I HAD MY LOCAL CHRYSLER DEALERSHIP LOOK AT THE CAR. THEY SAID I NEED TO REPLACE THE ROTORS AND SWAY LINKS. WE REPLACED THOSE HOWEVER THE PROBLEMS WAS NOT FIXED. I TOOK IT BACK AT WHICH NOW IT'S POURING OIL OUT FROM UNDER IT. THEY ATTEMPTED TO FIX IT HOWEVER THEY DO NOT. I TOOK IT BACK A THIRD TIME THEY FINALLY FIXED THE OIL LEAK BUT THE RATTLING AND POPPING IN THE FRONT SUSPENSION IS STILL THERE. I HAVE SINCE TAKEN IT TO AN INDEPENDENT MECHANIC WHO ASSISTED THAT THE TOP AND BOTTOM MOTOR MOUNTS WERE COMPLETELY BROKEN. I REPLACED THOSE AND THEY SEEM TO THINK THE POPPING IS POSSIBLY THE CONTROL ARM OR BUSHINGS. ONLY TWO DAYS AGO THE AIR PRESSURE SENSOR IN THE LEFT FRONT WHEEL BROKE AND I HAVE AN ENGINE LIGHT ON. THE ENGINE LIGHT READER STATED THE CAR HAD AN EMISSION SYSTEM LEAK. I CAN NOT BELIEVE A CAR THIS NEW COULD HAVE ALL THESE PROBLEMS. I AM VERY UNSATISFIED WITH THIS AUTOMOBILE. I AM IN SHOCK. CHRYSLER SHOULD MAKE THIS RIGHT. *JB
NHTSA ODI #10172165
48,200 miles · Oct 23, 2006
Engine And Engine CoolingEquipment
ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS…
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ON OCT 20,2006 MY THIRD (EMISSION FAILURE) HAS HAPPENED TO MY CHRYSLER PACIFICA 2004 FWD MODEL (48,535 MILES). THIS MODEL HAD PROBLEMS IN THE PAST-MOST HAVE BEEN CORRECTED. THE FIRST WAS ENGINE STALLING, WHICH WAS REPAIRED WITH UPDATED SOFTWARE. THE NEXT WAS MY A/C CONTROL/HVAC UNIT WHICH WOULD NOT LIGHT, NOISE FROM BUSHINGS WAS REPLACED. FLICKERING OF DASH LIGHTS TIME TO TIME IS AN ISSUE-THE CURRENT MAJOR PROBLEM IS THAT IT WILL NOT PASS EMISSIONS ON THREE OCCASIONS IT HAS FAILED NEXT VISIT WILL BE TO THE DEALER ON OCT 30,2006- NYS INSPECTOR/MECHANIC HAS TOLD ME THAT THE PC IN ALBANY IN NYS MAY NOT READ ALL CODES ALL PLACES SHOW -OXYGEN SENSOR AND CAT SENSOR AS BEING DOWN AND NOT READY ON THE PRINT REPORT-THIRD MECHANIC THINKS IT IS UNDER WARRANTY WHICH SI SHOULD BE AND THAT IT MAY BE THE ECM OR BUS SECTION OF THE MODULE-THIS IS BASED ON A SCAN TEST AND A OBD2 SYSTEM. FAILURES = 3 NYS INSPECTION FAILS -4TH WILL BE AT THE DEALERSHIP-CONSEQUENCES HOPING TO GET IT REPAIRED AS SOON AS POSSIBLE. *NM
NHTSA ODI #10171574
30,000 miles · Oct 15, 2006
Steering
AT MY 3 YEAR NY STATE INSPECTION (30K MILES+/-) WE WERE INFORMED THAT THE TIE RODS WOULD NOT PASS SAFETY INSPECTION. WE LUCKILY HAD 1 MONTH LEFT ON THE WARRANTY & CHYRSLER REPLACED THE ONE SIDE IN QUESTION, BUT WOULD DO NOTHING ON THE OTHER SIDE.
NHTSA ODI #10170882
3,000 miles · Oct 15, 2006
Electrical System
ON MONDAY, 10/6/2003 MY WIFE WAS DRIVING HER NEW 2004 PACIFICA WHILE TRANSPORTING OUR 4 YEAR-OLD DAUGHTER TO HER PRE-SCHOOL CLASS. AS SHE WAS DRIVING THROUGH THE COMMUNITY DEVELOPMENT, SHE PREPARED TO MAKE A TURN INTO A BUSY INTERSECTION WHEN HER CAR SUDDENLY LOST ALL POWER TO THE ENGINE, STEERING AND BRAKES. …
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ON MONDAY, 10/6/2003 MY WIFE WAS DRIVING HER NEW 2004 PACIFICA WHILE TRANSPORTING OUR 4 YEAR-OLD DAUGHTER TO HER PRE-SCHOOL CLASS. AS SHE WAS DRIVING THROUGH THE COMMUNITY DEVELOPMENT, SHE PREPARED TO MAKE A TURN INTO A BUSY INTERSECTION WHEN HER CAR SUDDENLY LOST ALL POWER TO THE ENGINE, STEERING AND BRAKES. THIS INTERSECTION IS FREQUENTED BY FAST MOVING TRACTOR-TRAILERS FROM THE DISTRIBUTION CENTER, AS WELL AS THE BREWERY. FORTUNATELY, NONE OF THESE TRACTOR-TRAILERS WERE PRESENT WHEN HER CAR''S ENGINE DIED AND SHE CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. HAD THIS OCCURRED DURING A DIFFERENT MOMENT, THE OUTCOME OF THE STALL IN THE INTERSECTION WOULD HAVE BEEN TRAGICALLY DIFFERENT. MY WIFE HAD THE COMPOSURE TO SUCCESSFULLY RE-START THE ENGINE AND PROCEED TO A SAFE LOCATION WHERE SHE CALLED ME ON HER CELL PHONE.
NHTSA ODI #10170878
47,000 miles · Oct 11, 2006
Air Bags
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE STALLED AND RESTARTED. IT WAS DRIVEN TO THE DEALER WHO HAD NOT DETERMINED THE CAUSE OF THE DEPLOYMENT. UPDATED 10/30/2006 - *NM
NHTSA ODI #10170490
21,700 miles · Oct 10, 2006
Latches/locks/linkages
VEHICLE DOOR LOCKS ACT ERRATICALLY. THE DOORS LOCK REPEATEDLY WHILE THE VEHICLE IS MOVING PAST THE 15 MPH MARK, ALSO, WHEN PARKED WITH OR WITHOUT THE KEYS IN THE IGNITION AND WITH OR WITHOUT THE ENGINE RUNNING. DEALER INSTALLED NEW DOOR MODULES BUT PROBLEM STILL PERSISTS. *NM
NHTSA ODI #10170393
40,000 miles · Oct 3, 2006
Power Train
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE AUTOMATIC TRANSMISSION COMPUTER SOFTWARE NEEDED TO BE REPROGRAMMED. AFTER THE TRANSMISSION SOFTWARE WAS UPDATED, THE PROBLE…
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DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE AUTOMATIC TRANSMISSION COMPUTER SOFTWARE NEEDED TO BE REPROGRAMMED. AFTER THE TRANSMISSION SOFTWARE WAS UPDATED, THE PROBLEM PERSISTED. THERE WAS A NHTSA RECALL, # 04V113000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.
NHTSA ODI #10169875
34,000 miles · Sep 19, 2006
Electrical SystemEquipmentPower Train
1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO E…
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1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB
NHTSA ODI #10168651
34,000 miles · Sep 19, 2006
Electrical SystemEquipmentPower Train
MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS T…
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MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB
NHTSA ODI #10168639
41,000 miles · Sep 17, 2006
Electrical System
CAR STALLS FOR NO APPARENT REASON. *JB
NHTSA ODI #10168459
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
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