NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
896 reportsMileage unknown · Mar 22, 2008
Air BagsSteeringCrashInjury
VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICL…
Read full complaint
VEHICLE WAS IN FATAL ACCIDENT . DRIVER COMPLAINED OF HEARING CLICKING NOISES DAYS BEFORE ACCIDENT. TOOK VEHICLE TO BE SERVICED AT THE PLACE WHERE VEHICLE WAS PURCHASED. THE VEHICLE CHECKED OUT FINE. DRIVER FELT STEERING WHEEL LOCK AND WAS UNABLE TO STEER WHILE DRIVING ON INTERSTATE HE SAYS COULD NOT STEER VEHICLE AT ALL VEHICLE UNCONTROLLABLY FLIPPED 6 TIMES . NO AIR BAGS DEPLOYED . *TR
NHTSA ODI #10222044
64,000 miles · Mar 14, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. SUBSEQUENTLY, THE CONTACT'S MECHANIC MONITORED THE LIGHT FOR APPROXIMATELY ONE WEEK. THE MECHANIC WAS ABLE TO RETRIEVE A SERVICE BULLETIN, AND THE CODE INDICATED THAT WHEN A CONSUMER PLACED 12 GALLONS OF FUEL OR LESS…
Read full complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. SUBSEQUENTLY, THE CONTACT'S MECHANIC MONITORED THE LIGHT FOR APPROXIMATELY ONE WEEK. THE MECHANIC WAS ABLE TO RETRIEVE A SERVICE BULLETIN, AND THE CODE INDICATED THAT WHEN A CONSUMER PLACED 12 GALLONS OF FUEL OR LESS IN THE VEHICLE, THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT HAD TO PAY $70 TO HAVE THE ENGINE RESET. HE CONSULTED CHRYSLER INITIALLY FOR REIMBURSEMENT, BUT THEN FOR AN EXPLANATION AS TO WHY THE FEATURE CAUSED THE LIGHT TO ILLUMINATE. CHRYSLER RESPONDED THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY DENIED HIS REQUEST FOR REIMBURSEMENT. HE INFORMED THE DEALER THAT THE VEHICLE DID NOT MALFUNCTION BECAUSE, AS HE WAS INFORMED, THE VEHICLE WAS SUPPOSED TO PERFORM IN THAT MANNER. THEREFORE, THE WARRANTY WAS NOT AN ISSUE. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 64,500 AND FAILURE MILEAGE WAS 64,000.
NHTSA ODI #10221209
48,000 miles · Mar 5, 2008
Engine And Engine CoolingSuspension
OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS…
Read full complaint
OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08
NHTSA ODI #10220197
Mileage unknown · Jan 29, 2008
Suspension
WE NOTICED A KLUNKING WHEN LETTING UP OFF THE GAS PETAL WHILE GOING DOWN THE ROAD, AND UPON TAKE OFF FROM A STOP, IT SEEMS TO ROAR. I'M SPEAKING OF A 2004 CHRYSLER PACIFICA. WE TOOK IT TO A DEALERSHIP, AS WE HAD THOUGHT, IT WAS A BROKRN REAR MOTOR MOUNT, AND THEY TELL ME MY SWAG BAR IS LOOSE. ISN'T THERE SOMETHING THAT CAN BE D…
Read full complaint
WE NOTICED A KLUNKING WHEN LETTING UP OFF THE GAS PETAL WHILE GOING DOWN THE ROAD, AND UPON TAKE OFF FROM A STOP, IT SEEMS TO ROAR. I'M SPEAKING OF A 2004 CHRYSLER PACIFICA. WE TOOK IT TO A DEALERSHIP, AS WE HAD THOUGHT, IT WAS A BROKRN REAR MOTOR MOUNT, AND THEY TELL ME MY SWAG BAR IS LOOSE. ISN'T THERE SOMETHING THAT CAN BE DONE? IT SEEMS TO BE A PROBLEM IN ALOT OF THESE CARS! *CN
NHTSA ODI #10216436
58,000 miles · Jan 13, 2008
SeatsStructure
POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR
NHTSA ODI #10214668
60,000 miles · Jan 13, 2008
Suspension
IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOE…
Read full complaint
IN AUGUST OF 2007 I NOTICED A CLUCKING NOISE IN THE FRONT OF MY VEHICLE WHEN EVER I WAS ON UNEVEN ROADS OR A BUMPY SERVICE. I THOUGHT MY SHOCKS NEEDED TO BE REPLACED SO WE DID THAT BUT THE NOISE IS CONTINUING TO GET WORSE, I TOOK IT TO A MECHANIC IN OCTOBER HE REPLACED THE BUSHINGS WHICH DIDN'T SEEM TO SOLVE THE PROBLEM, HE DOESN'T KNOW WHAT THE PROBLEM IS, I HAVE SPENT OVER A COUPLE OF THOUSAND DOLLARS ON PROBLEMS WITH THIS VEHICLE ALREADY AND I AM GETTING A LITTLE WORRIED ABOUT DRIVING IT DOWN THE ROAD IT SOUNDS SO BAD I THINK A FRONT TIRE OR SOMETHING WORSE MIGHT BREAK AND I WILL HAVE AN ACCIDENT INJURING MYSELF OR SOMEONE ELSE IN THE PROCESS, THIS NEEDS TO BE REVIEWED BY CHRYSLER FOR THE 2004 PACIFICA, I KNOW THIS THE FIRST YEAR FOR THIS VEHICLE BUT THE RECALLS TO FIX STUFF ARE FEW AND FAR BETWEEN IF THEY EVEN BOTHER, IT JUST SEEMS LIKE CHRYSLER COULD CARE LESS. YOU CAN'T EVEN BY A HANES OR ANY KIND OF MANUAL FOR THIS VEHICLE YET WHICH IS STUPID LET ALONE BY PARTS FROM ANYONE FOR IT. *TR
NHTSA ODI #10214635
Mileage unknown · Jan 9, 2008
Power Train
NHTSA COMPLAINT NUM-04V113000- MY VEHICLE WAS NOT APART OF THIS RECALL, BUT I NEED THE EXACT SAME COMPONENT. IS THERE A WAY I CAN BE ADDED TO THE RECALL SINCE THE AFFECTED UNIT NUMBER IS JUST A POTENTIAL NUMBER. *TR
NHTSA ODI #10214296
Mileage unknown · Dec 16, 2007
Electrical SystemStructure
THE CAR LEAKS IN HEAVY RAIN AND SNOW. FROM THE SUNROOF AND THE SIDES OF BOTH FRONT PASSENGER DOORS, THE WATER COMES OUT THROUGH THE SIDE IMPACT AIR BAGS AND ELECTRICAL PANELS. THIS SOMEHOW ALSO CAUSES THE CAR BATTERY TO DIE. *TR
NHTSA ODI #10212015
72,000 miles · Dec 12, 2007
Power Train
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT …
Read full complaint
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
NHTSA ODI #10211584
26,000 miles · Dec 12, 2007
Electrical SystemFuel System, Gasoline
MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD …
Read full complaint
MY CAR HAS COMPLETELY SHUT OFF ON ME ON 4 DIFFERENT OCCASIONS. THE FIRST TIME THE DEALERSHIP SAID IT WAS A FUEL LINE PROBLEM AND CLEANED THE FUEL LINE SYSTEM. THE SECOND TIME THE PROBLEM HAPPENED, LEAVING ME STRANDED ON THE SIDE OF THE ROAD AGAIN, THE DEALERSHIP CHANGED A SENSOR. THE 3RD TIME, SAME SCENARIO, THE DEALERSHIP TOLD ME THAT THEY 2ND OCCASION THE "COMPUTER" GAVE THEM A FAULT, BUT THE FIRST TIME IT DIDN'T SO THEY FIXED WHAT THEY "THOUGHT" THE PROBLEM COULD BE. ON THE 3RD OCCASION, THEY TOLD ME THAT WHEN THE 2ND EVENT HAPPENED IT GAVE THEM A FAULT THAT COULD HAVE MEANT THAT ONE OF TWO SENSORS HAD GONE BAD. THEY SAID THAT IF THE CAR WAS UNDER WARRANTY THEY WOULD HAVE JUST REPLACED BOTH SENSORS. SINCE THE CAR WAS OUT OF WARRANTY, THEY JUST REPLACED THE ONE "THAT USUALLY GOES BAD." SO ON MY 3RD TRIP TO THE DEALERSHIP, THEY REPLACED THE SECOND SENSOR AND OF COURSE I HAD TO PAY FOR THE LABOR AGAIN. THE PARTS THEMSELVES COST $20 EACH AND IF ASKED THE FIRST TIME IF I WANTED TO REPLACE BOTH SENSORS LIKE THEY WOULD FOR A WARRANTY REPAIR, I WOULD CERTAINLY HAD AGREED. MY 4TH EVENT HAPPENED 4 WEEKS AGO. MY CAR IS STILL AT DEALERSHIP I TYPE THIS. THEY SAY THEY HAVE NO IDEA WHAT IS WRONG WITH THE CAR, BUT THAT THEY CAN TEAR THE CAR APART AND CHECK OUT THE WIRING AND IF THAT'S THE PROBLEM, IT WILL COST $6000 TO FIX. JUST TO DIAGNOSIS THE PROBLEM I HAVE TO PAY A MINIMUM OF $240 WHICH THEY TELL ME MAY NOT DIAGNOSIS THE PROBLEM AT ALL. I FEEL THAT THIS VEHICLE IS A HUGE SAFETY HAZARD. IT ONLY HAS 30,000 MILES ON IT AND HAS GIVEN ME NOTHING BUT TROUBLE SINCE I PURCHASED IT AS THE SECOND OWNER ON FEBRUARY 28, 2007. THE CAR JUST SHUTS OFF WHILE DRIVING EACH TIME LEAVING ME STRANDED WITH MY 2 YOUNG CHILDREN WHERE EVER WE ARE. EACH TIME I HAVE HAD TO WAIT FOR A TOW TRUCK TO ARRIVE TO TAKE US TO SAFETY. I HOPE THAT OTHERS HAVE THIS SAME COMPLAINT AND THAT CHRYSLER WILL DO SOMETHING TO MAKE THIS RIGHT. *TR
NHTSA ODI #10211535
NHTSA investigations
3EA06010 · Fuel Tank Punctures
Opened Jun 15, 2006 · Closed Oct 11, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Other:storage; Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Fuel System, Gasoline:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Gasoline:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Fuel System, Other:storage:tank Assembly
EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JANUARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
RQ06002 · Engine Stalling
Opened Feb 27, 2006 · Closed Jun 22, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Fuel System, Gasoline; Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Additional source detail variants (3)
Engine And Engine Cooling
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Fuel System, Gasoline
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
Vehicle Speed Control
ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PACIFICA VEHICLES TO CORRECT A CONDITION THAT COULD RESULT IN ENGINE STALL WHILE MAKING A LEFT-HAND TURN AFTER A COLD-START.DURING RQ06-002 IT WAS DETERMINED THAT RECALL 04V-113 DID CORRECT THE SPECIFIC CAUSE OF THE ENGINE STALLING CONDITION FOR THAT SPECIFIC POPULATION.HOWEVER, TWO OTHER CONDITIONS WERE IDENTIFIED THAT COULD ALSO CAUSE ENGINE STALLING DURING TURNING MANEUVERS:(1) AN ISSUE WITH MISBUILT FUEL PUMPS THAT PRIMARILY AFFECTED ABOUT 17,000 MY 2005 PACIFICA VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004; AND (2) A SOFTWARE CONDITION AFFECTING VAPOR PURGE IN ABOUT 131,000 MY 2005-06 PACIFICA VEHICLES BUILT FROM JULY 2004 THROUGH NOVEMBER 2005. AN ENGINEERING ANALYSIS, EA06-013, HAS BEEN OPENED TO FURTHER EXAMINE THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES ASSOCIATED WITH EACH OF THESE CONDITIONS IN THE SUBJECT VEHICLES.
PE06009 · Fuel Tank Punctures
Opened Feb 22, 2006 · Closed Jun 15, 2006
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURERS WHO WERE REQUESTED TO SUBMIT DATA AS PART OF INVESTIGATION PE05-050 INTO MY 2003 TO 2006 NISSAN MURANO VEHICLES THAT MAY HAVE HAD INSUFFICIENT SHIELDING OF THE FUEL TANK TO PREVENT PUNCTURES AFTER CONTACT WITH ROAD DEBRIS.NISSAN ISSUED RECALL 06V-003 INVOLVING INCREASING THE SHIELDING OF THE FUEL TANKS TO REDUCE THE LIKELIHOOD OF TANK PUNCTURES. CHRYSLER HAS NOTED THAT THEY HAD IN PLACE FROM JANUARY 2003 TO JUNE 2005 A PARTS RESTRICTION PROGRAM ON PACIFICA FUEL TANK REPLACEMENTS WHICH MAY HAVE MADE THE NUMBER OF REPORTS ARTIFICIALLY HIGH IN COMPARISON TO MANUFACTURERS WHICH DID NOT HAVE A SIMILAR PROGRAM IN EFFECT.CHRYSLER ALSO QUESTIONED WHETHER MANY OF THE FIELD REPORTS OF FUEL TANKS REPLACED DUE TO DAMAGE FROM UNKNOWN CAUSE WERE ACTUALLY PUNCTURED. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-010) TO GATHER ADDITIONAL INFORMATION CONCERNING THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.
Illustration