2023 Chrysler Pacifica PLUG-IN Hybrid

Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine light remained, but functioned nromally for a day. Vehicle did the same on another freeway at 70 mph, and continued with the same events above several times, some producing immediate repeat message, or other times getting a half mile down the road. Depending on availability of a shoulder or center divide, this is extremly dangerous to fail unexpectedly on the highway. In California there are freeways with over 6 lanes, try getting across 6 lanes of traffic with no power, in limp mode. Vehicle is now at dealer awaiting diagnosis and repair. I continued with the vehicle when the tow truck service via Chrysler corporate stated 60 -90 min response. My saftey was more of a concern if I had to wait that long.

Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my hazard lights to come on, but they did not operate correctly. They flashed so rarely that they did not warn vehicles behind me that I was having an incident. During this incident, the vehicle speedometer was inoperable, displaying "-- --" instead of a speed. I was lucky to be able to pull to the shoulder, but with the narrow shoulder and my child in the car I felt safer limping off the highway using primarily the shoulder. I was terrified and had some cars nearly hit me/honk as I was going approximately 10 miles per hour on a 55mph roadway. I have seen similar reports on online forums for chrysler pacifica minivans, so I am not the only one to encounter the issue. The vehicle has also at times refused to go into gear while in Park, which is a related problem but I don't deem it a safety issue. The problem is intermittent and the service center is able to see 'codes' when they examine the vehicle but as the issue is intermittent they have returned the car to me twice with no repairs performed since it didn't occur while they had it. The warning lights and turtle mode occurred simultaneously or within a few seconds. I have a video during the incident. I can see the fuel gauge needle rising and falling wildly, turtle mode, a picture of a wrench, check engine, parking brake, brake, collision avoidance, ABS, and others. Each time the vehicle has gone in for service they have seen and cleared codes but they did not come back immediately, so no repairs were attempted. It is in the shop again currently and I have escalated to the manufacturer to hopefully get greater assistance.

Driving on highway in hybrid mode, van lost engine power and coasts to a stop in traffic. Dashboard light says Stop Safely Vehicle Will Shut Off Soon. The engine is effectively off with no motive power available. This happened 4 times in a row over the course of 1.5 hrs on [XXX] from Virginia to North Carolina! We were nearly killed by traffic trying to clear the roadway with no power from the engine whatsoever. Completely unacceptable! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle was purchased new on [XXX]. 360 surround cameras and Connect box malfunctioned and vehicle was brought in for service on July 10, 2024. I was told by the service advisor that the camera was a poor connection and simply plugged back in but they were unable to reproduce the UConnect issue and that it was currently working. On [XXX] I started the vehicle in my driveway and it immediately entered "limp mode" with a large red turtle appearing on the dash and the check engine light illuminated. The vehicle would not drive greater than 5mph and posed a safety risk on the road so was towed to the dealer. The hybrid battery coolant hose was replaced and I picked up the vehicle on [XXX]. The diagnostic code relayed to me was P0C44-00. On [XXX], I started the vehicle in a family member's driveway and it again entered limp mode with the red turtle and check engine light displayed. The vehicle was again not able to be driven and was towed to the dealer. Chrysler engineers are now involved in the repair. I do not know if the previous camera and UConnect Box issues are related to the red turtle limp mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We are currently on a family vacation going from CA to Nebraska and our 2023 Chrysler Pacifica hybrid completely shut down on us while driving through Las Vegas. A warning came up on the dash stating “slow down, engine will be shutting down”. We were on a main freeway and almost got hit because of this. We had our two kids in the car and are so upset this happened especially because we just bought the vehicle in May 2024 and this is the second time this has happened to us. We had to pay for a rental vehicle out of pocket to continue our trip and get our van towed to a nearby dealership in Las Vegas. It is currently sitting at the dealership and we have no idea how long it’s going to take to get fixed or how we are going to get it back to CA.

The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Motor A Inverter Performance. Mechanic stated it was an internal short in the transmission control module.

Dash displayed "no bus" at the range level along with every error message possible. All of a sudden it goes haywire. Can't tell what speed you're going, you can put gas to floor and no acceleration, power steering comes and goes, wipers turn on and off, let go of the brake and it accelerates on its own, you name it. Van will not shift in and out of gear and will not turn off even when holding down start button. We've taken it in three times second and third time was towed in, and now it's happening again. They can't find anything wrong with it (other than 60+ error codes). They reset the codes and then drive it and say it didn't happen to them so they have no answers. Third time taking it in they were able to reproduce the problem but don't have a definitive fix. Turning it on and off doesn't help, it happens each time at random points after turning back on (either immediately or a mile or two later). No idea the rhyme or reason as to when it happens that we can tell. I'm very glad it hasn't happened on the freeway! Because it's really unsafe. Last drive before the tow the hazards didn't even work.

While driving in heavy traffic in a construction zone of a two lane highway my vehicle alerted me to get over and stop because my vehicle was shutting down. The vehicle then slowed down more and more without break lights, causing vehicles to come up to my vehicle closely and almost hit me. Due to the construction there was no immediate place for me to pull over. I had to drive 3/4 of a mile like this with my child in the car. I was finally able to get to an on ramp with shoulder and pull over. We are lucky we were not plowed into by another car while this all was happening, or while we were waiting by the road. This issue is directly related to an apparent known issue on these cars, but not known to us.

This is a new 2023 Chrysler Pacifica Hybrid, it's only 1k miles and 1 month after the purchase, I experienced a sudden loss of power while driving in the afternoon on 6/20, there was a warning light that beeps and tells me I'm about to loss power. Fortunately I am still half mile away from freeway entrance, and I just stopped at a red light blocking vehicles behind me.... the car wouldn't start for a few minutes, and I finally get it to start after I open and close the door. The engine light has been on since the incident, and eventually went away the next day morning on 6/21, right before I dropped it off at dealership to get it checked. They read the code and confirmed it was transmission. The dealer told me they will know what to do by mid next week, and if a new transmission is needed it will be a few more weeks before it can be fixed. There was no loaner car, and Chrysler only gave me $40/day allowance for rental car which is not nearly enough to get any small car, let along a minivan.