2022 Chrysler Pacifica PLUG-IN Hybrid

Vehicle had a sudden loss of engine power while at speed traveling on the highway. We were able to safely pull over, and after a few minutes restart the vehicle. After additional driving we encountered the issue again, at speed on the hoghway, however the vehicle did not shut down properly and would not start after repeated attempts. The vehicle would show the ignition was on 'run' however would either not allow shifting into gear, or upon shifting into gear immediately throw an error message on the dash stating to shift into park and restart the vehicle. I believe that this issue will not be fixed by a recall where the solution is advanced warning of an engine shutdown. We are fortunate to ha e had this happen when we were in a position to pull over safely as the speed of the vehicle plummeted unsafely after loss of engine power. This happened on Saturday March 11, the previous night the vehicle had been charged overnight. The loss of power was not experienced untill the hybrid battery charge had been depleted and the vehicle was running on the combustion engine

The contact was an insurance agent who was filing a complaint on behalf of her client, who leased a 2022 Chrysler Pacifica Hybrid from Enterprise Rental Car. The contact stated that while her client was driving 62 MPH, the engine seized, and the vehicle lost motive power. The client pulled over to the side of the road. The vehicle was towed to an unknown location and was not yet diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the client was made aware of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) associated with the VIN. The failure mileage was approximately 33,449.

Second complaint for same issue. Our vehicle stalled 6 times over the course of 17 miles driving around town, maximum of 50 MPH at times. We have multiple videos of this. Have contacted Chrysler and was told they do not have a fix for this issue even though they are aware it is a safety issue. Awaiting call back on how they will help resolve this issue ASAP as the car is basically undrivable with stalling that many times in such a short trip!

I drive on the freeway, and I lost any power with the car, I'm lucky my baby was not in my car on that day. It happened two times and I go to the Mopar service center, they tell me they don't have the part for that, and I ask them what's should I do with that situation, and they said that's a good question, I have no idea, but you can wait for the part and I don't know when the part comes in maybe a week, and maybe few months.

While driving on the highway, the vehicle coaster to a stop. It gave a warning to plug in the battery for conditioning and the D was blinking. It said to put to P to stop. Was able to coast to the side of the highway safely and vehicle had to be stopped and turned off to be able to run. This happened 4 times in under 30 miles on the highway.

Driving in traffic, slowed to a stop for red light and dash lights came on. Vehicle would appear to start, but transmission would not engage (gear selector light would blink, instead of being a solid light). If I let off the brakes with the car in drive, the vehicle would roll backwards (as if in neutral). After several minutes of pressing start/stop button, the vehicle eventually started and went into gear. I called FCA about the issue, and they couldn’t find any service center to accept my vehicle within a week, and told me I could rent a car on my own if I was concerned.

Hello. I am writing to say that the proposed fix for NHTSA 23V-010 and FCA 03A is insufficient. The stated problem is a short causing a loss of motive power. The proposed fix is a software update that informs the driver of the situation. This is not a repair for the root cause which as stated in the recall is a short causing a loss of motive power. I propose that the NHTSA put more pressure on Chrysler to repair the root cause of the problem instead of a software update that merely notifies the driver. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Vehicle lost ability to accelerate on highway engine shit off, lost power steering, dashboard read “press break and push button to start” as though vehicle were turned off. Dashboard displayed default message “service hybrid electric vehicle system”. Happened 3 times in span of 3 days. 2 of which were on the highway, the 3rd was on exit ramp of highway. The inability to accelerate/loss of power steering while driving is a huge safety concern. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at our home. Vehicle is currently being evaluated at dealership.

I was driving on a 40 mph road when the minivan flashed a message on the dashboard that the engine was off and I needed to put the car in Park to restart it- essentially the car stalled while I was driving 40 mph. Luckily it was 10 pm with few cars around and I was able to merge across 4 lanes and turn on a side street as the car rolled to a stop against a curb. I tried for 5 minutes to do as the car message was indicating- put the car in Park, turn the engine on, but the car would not return to normal function, Drive would not engage, the car would not accelerate. Eventually I got the car to successfully turn off, turn on, and engage in Drive mode, and I was able to drive the rest of the way home, however the engine light remained illuminated the entire drive (the car's app calls this the "Malfunction Indicator Light"), and I was very nervous about the situation repeating and not being in a position where I could easily pull over, so I took the smallest side streets I could to wind my way home in case I had to pull over again with a moment's notice. I checked the car the next morning- the engine light is still illuminated. I called the dealership and they told me the earliest diagnostics appointment they could offer me is 7 weeks from now, and the best advice they could give me was that as long as the engine light was not "flashing" then it was not imminently dangerous to drive, and that it could be "anything" (possibly minor) causing the engine light to be illuminated. I am afraid to drive the vehicle in case this happens again and they are offering me a 7 week wait to have something done about it. Forums I read have said this is a common, documented problem. This is a supremely dangerous event depending on where one happens to be driving at the random moment that the malfunction takes place.

I brought my Hybrid Pacifica in Fed,2022. Last month it just lost power while I was driving and after that engine light up. Need to wait couple minutes to restart the engine and this issue has been reproduced every day. I brought the car to the dealership and they confirm the issue, they did update the software(recalls) but did work. so far they hold the car for a month waiting for parts to replace.