IllustrationVehicle shut down. Engine light came on. Confirmed electric inverter was the code. PIM module needs to be replaced.
2022 Chrysler Pacifica PLUG-IN Hybrid
Owner reports · Recalls · Investigations
More warning signs than most Pacifica PLUG-IN Hybrid years
Owner complaints for the 2022 Chrysler Pacifica PLUG-IN Hybrid are substantially higher than the model-year median of 42.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Pacifica PLUG-IN Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 14 of 115 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports0 injury reports
Electrical System complaints
40 reportsVan lost motive power and screen showed the attached warning message. Waiting on dealership to replace the transmission, but it's backordered with no estimated availability.
We got this message on the dashboard that the vehicle will shut off please pull over safely in the middle of freeway. I couldn't do that and was stuck in highway shoulder with kids and family in the car for couple of hours. This was scary.
The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side o…
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The contact rented a 2022 Chrysler Pacifica Hybrid. The contact stated that while driving at approximately 70 MPH, there was a message that stated the vehicle was going to shut down. The check engine warning light illuminated, and the vehicle stalled. The vehicle was not able to be restarted. The vehicle was pushed to the side of the road. The vehicle was towed to a car rental office. The manufacturer was not notified of the failure. The failure mileage was approximately 35,504. The VIN was not available.
I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown, accelarator unresponsive , got "Service charging system" car lost power It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off an…
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I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown, accelarator unresponsive , got "Service charging system" car lost power It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove with minimal speed 12m/hr. So I decided to take it in nearby open parking area and get it towed. This is serious life threatening especially with family.
There has been several incidents where we experienced sudden engine loss and the vehicle and computer powered off while operating the vehicle. We reported these safety concerns to AutoNation Carlsbad and they were unable to recreate this problem. We have escalated these concerns to the Chrysler’s retention team. Their reten…
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There has been several incidents where we experienced sudden engine loss and the vehicle and computer powered off while operating the vehicle. We reported these safety concerns to AutoNation Carlsbad and they were unable to recreate this problem. We have escalated these concerns to the Chrysler’s retention team. Their retention team recommends that we scheduled a follow up service appointment with a second service department.
Driving from Louisiana to Kansas for the holidays in our 2022 Pacifica Hybrid, and received notice popped up that car was about to shut down and pull off road quickly. This appears to be associated with a recall we did take the car in for but apparently the recall only changed software to tell you the car was about to shut down…
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Driving from Louisiana to Kansas for the holidays in our 2022 Pacifica Hybrid, and received notice popped up that car was about to shut down and pull off road quickly. This appears to be associated with a recall we did take the car in for but apparently the recall only changed software to tell you the car was about to shut down and didn't fix the issue with the car actually shutting down! This happened to us 4 times. 3 times we had time and space to pull over, wait, and restart. 4th time was immediate note and shutdown but fortunately we were at a stop light and cars could go around us until we were able to restart. We could have been seriously injured or killed had this happened on a busy interstate. This was a Saturday so no service open and I couldn't risk putting my family back in that car so Monday when dealership was open I drove to dealership. Renting a car was to be very expensive $3500 or so to drive back up around end of year. No dealers within 60 miles could even look at the car for several days, and repair was going to be 1-3 months from what dealer and on-line info about it looked to be. My best option was to trade it off when I got it to the dealership but a very costly option! This issue needs to be fixed or people are going to be seriously injured or killed. The warning doesn't give but a few seconds to get off the road and that won't work on an interstate going through a major city! I don't know if the car is fixed as the dealer has it now and we have a new Pacific at much cost to us.
Service Charging System error. Car will not charge with level 1 or level 2 charger.
After recall, vehicle continues to suffer from engine shutdown due to electrical fault in transmission wiring harness
Driving on the highway and the car stalled. Was told to pull over due to loss of power with a red turtle on the screen. This has been happening to allot of people. Barely had time to get over. There was a recall software update to provide warning, but that just gives warning but does not fix the issue as its a transmission …
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Driving on the highway and the car stalled. Was told to pull over due to loss of power with a red turtle on the screen. This has been happening to allot of people. Barely had time to get over. There was a recall software update to provide warning, but that just gives warning but does not fix the issue as its a transmission problem. Now check engine light is on and has to go to dealer
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.
Opened Feb 27, 2024 · No close date supplied
Status: open (inferred from source dates) · Electrical System:wiring
On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.
PE22008 · Transmission Fault Leading To Loss Of Motive Power
Opened Jul 22, 2022 · Closed Mar 27, 2024
Status: closed (inferred from source dates) · Power Train
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.