2005 Chrysler Crossfire Convertible

THE REAR WINDOW OF MY 2005 CROSSFIRE LIMITED CONVERTIBLE HAS ALMOST COMPLETELY BECOME DETACHED IN THE OKLAHOMA SUMMER HEAT AT 52,000 MILES. AFTER NOTICING THE TSB AND THE FACT THAT CHRYSLER DID IN FACT STATE THERE WAS A PROBLEM WITH THE GLUE ON CERTAIN MODELS, I CALLED CHRYSLER TO INQUIRE ONLY TO BE TOLD THAT THERE WAS NOTHING THEY COULD DO SINCE A) THE VEHICLE EXCEEDED THE 36,000 MILE WARRANTY AND B) I WAS NOT THE ORIGINAL OWNER. I PURCHASED THE VERY WELL MAINTAINED VEHICLE IN JUNE, 2013 WITH ONLY 49,000 MILES. CHRYSLER HAS ACKNOWLEDGED THE FACT THAT IT IS A FACTORY DEFECT WITH THESE MODELS....IT ONLY SEEMS REASONABLE THAT THEY CHRYSLER AT LEAST REPLACE THE "DEFECTIVE PART."

ON AUGUST 22, 2013, I DISCOVERED THE BACK WINDOW OF MY CROSSFIRE CONVERTIBLE WAS DETACHED FROM THE CONVERTIBLE TOP. I THOUGHT MY VEHICLE WAS VANDALIZED. I CONTACTED MY INSURANCE COMPANY AND THE POLICE. THE POLICE INSPECTED THE VEHICLE AND CONCLUDED THAT IT APPEARS SOMEONE TRIED TO PUSH THE GLASS OUT. UPON INSPECTION OF THE VEHICLE FROM MY INSURANCE COMPANY ON 9-3-13 AND REVIEWING THE WEBSITE ON 2005 CHRYSLER CROSSFIRE COMPLAINTS, THE ADJUSTER CONCLUDED THAT THIS IS A MANUFACTURED DEFECT AND DENIED MY CLAIM. I CONTACTED CHRYSLER AND WAS INFORMED THAT IT WAS NORMAL WEAR AN TEAR AND NOT COVERED FOR REPAIRS BY CHRYSLER. THE VEHICLE WAS ONLY DRIVEN FOR 28,277 MILES. I HAVE A SERIOUS SAFETY CONCERN THAT THERE ARE OVER 25 SERIOUS COMPLAINTS IN REGARDS TO THE BACK WINDOWS OF THE 2005 CHRYSLER CROSSFIRE AND NOT ONE RECALL FROM CHRYSLER OR THE HIGHWAY PATROL. I AM ASKING CHRYSLER TO PAY FOR THE REPAIR OF THE BACK WINDOW ON MY 2005 CHRYSLER CROSSFIRE LIMITED EDITION. FEEL FREE TO ADD MY COMPLAINT TO THE OTHERS LISTED AND I WILL BE SEEKING A RESPONSE FROM CHRYSLER. THE VEHICLE WAS PARKED DURING THE TIME OF THE INCIDENT. THE VEHICLE HAS ONLY 28, 277 MILES, SO THIS CANNOT BE NORMAL WEAR AND TEAR. UNHAPPY CHRYSLER CROSSFIRE CUSTOMER. *JB

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT CONVERTIBLE REAR WINDOW SEAL FAILED AND CAUSED THE WINDOW TO SEPARATE WHILE THE CONTACT WAS DRIVING 60 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 99,000.

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-035-11, DATED SEPTEMBER 01, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS. SUBJECT: CONVERTIBLE SOFT TOP BACK GLASS LOOSE AND/OR DETACHED FROM FABRIC (10 YR. / 100,000 MILE WARRANTY EXTENSION) OVERVIEW: THIS BULLETIN INVOLVES INSPECTING THE CONVERTIBLE SOFT TOP BACK GLASS AND IF NECESSARY REPLACING THE CONVERTIBLE TOP COVER. MODELS: 2005 (ZH) CROSSFIRE ROADSTER NOTE: THIS EXTENDED WARRANTY BULLETIN APPLIES TO VEHICLES EQUIPPED WITH CONVERTIBLE SOFT TOP. SYMPTOM/CONDITION: THE CUSTOMER MAY EXPERIENCE CONVERTIBLE SOFT TOP BACK GLASS LOOSE AND/OR DETACHED FROM FABRIC. DIAGNOSIS: IF THE CUSTOMER DESCRIBES THE SYMPTOM, PERFORM THE REPAIR PROCEDURE. MY REAR GLASS FELL OUT OF MY CONVERTIBLE WHILE IT WAS SITTING STILL, I DID MY RESEARCH AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH THE 2005 YEAR MODEL. I FOUND THAT CHRYSLER PUT A TEN YEAR 100,000 MILE WARRANTY ON THE TOP WHICH IS COVERED BY THE SERVICE BULLETIN LISTED ABOVE. I CALLED CHRYSLER AND WAS TOLD THAT NOT ALL ARE COVERED BECAUSE THEY ARE STATE SPECIFIC WHICH IS BULL AND THEY SHOULD COVER ALL TOP THAT DEVELOP THE PROBLEM NO MATTER WHERE YOU LIVE, A DEFECT IS A DEFECT NO MATTER WHERE YOU LIVE. *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR GLASS HAD BECOME PARTIALLY DETACHED FROM THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE CONVERTIBLE TOP WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TR

REAR GLASS HAS SEPARATED FROM CONVERTIBLE TOP AT THE BOTTOM FOR 10 TO 12 INCHES. FEAR THAT THE REST WILL PULL FREE IF I CONTINUE TO DRIVE. CALLED REPAIR PLACES AND WAS TOLD IT COULD NOT BE REPAIRED DUE TO THE WAY IT WAS MANUFACTURED AND HAD TO BE REPLACED. CAR IS GARAGE KEPT AND DRIVEN 3500 MILES A YEAR, TOP LOOKS LIKE NEW OTHERWISE. HAVE INFORMED MY LOCAL CHRYSLER DEALERSHIP WHERE I HAVE INSPECTION AND OIL CHANGES PERFORMED AND WAS TOLD THAT SOMEONE WOULD CONTACT ME. NOTHING AS OF YET. *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER CROSSFIRE CONVERTIBLE. THE CONTACT STATED THAT THE REAR WINDOW WELDING FAILED AND CAUSED THE WINDOW TO DETACH FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO STATED THAT THEY COULD NOT REPAIR THE REAR WINDOW DUE TO NOT HAVING THE PROPER EQUIPMENT. THE DEALER STATED THE CONTACT HAD TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.