2002 Chrysler Concorde

TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE IDLING AT A TRAFFIC LIGHT, THE DRIVER'S SEAT UNEXPECTEDLY RECLINED. THE CONTACT STATED THAT THE SEAT COULD NOT BE RAISED. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE CAUSE OF FAILURE WAS THE FRONT SEAT POWER ASSEMBLY. THE MECHANIC REPAIRED THE VEHICLE. THERE IS A RECALL FOR THE FRONT SEAT POWER ASSEMBLY (NHTSA CAMPAIGN ID NUMBER: 03V035000). THE CURRENT AND FAILURE MILEAGES WERE 52,000.

I JUST GOT OFF THE HIGHWAY. WHILE I WAS PARKING THE VEHICLE I HEARD POPPING NOISE UNDER THE HOOD AND I COMPLETELY LOST STEERING. THE BOLTS HOLDING THE INNER RODS AND RACK AND PINION BROKE OFF. AFTER SOME RESEARCH I FOUND OUT THAT THIS IS VERY COMMON PROBLEM FOR THIS LINE OF CHRYSLER VEHICLES. I CALLED CHRYSLER CUSTOMER SERVICE. THEY CLAIM THAT THIS IS NOT THEIR PROBLEM BECAUSE THE CAR IS NOT UNDER MANUFACTURE WARRANTY.. *TR

TL*THE CONTACT OWNS A 2002 CHRYSLER CONCORDE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILS TO START OCCASIONALLY. THE DEALER PERFORMED A TUNE-UP ON THE VEHICLE. APPROXIMATELY THREE WEEKS LATER, THE VEHICLE BEGAN TO OVERHEAT. THE MECHANIC STATED THAT THE VEHICLE NEEDED A TRANSMISSION FLUSH, BELTS, AND A NEW WATER PUMP AND PERFORMED THE REPAIR. APPROXIMATELY TWO DAYS LATER, THE ENGINE COMPLETELY FAILED WITHOUT WARNING. THE MECHANIC STATED THAT THE ENGINE WAS BLOWN, BUT WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 75,000 AND FAILURE MILEAGE WAS 70,000.

DT*: THE CONTACT STATED WHILE CRUISING 65 MPH ON THE HIGHWAY UNDER NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED, AND THE ENGINE MADE A CLUNKING SOUND BEFORE THE ENGINE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DETERMINED THAT THE ENGINE HAD A 90 DEGREE TURN, AND A BUILDUP OF OIL SLUDGE. THE DEALER WAS NOTIFIED AND DETERMINED THAT THE VIN # DID NOT FIT UNDER A RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THERE ARE OTHER COMPLAINTS SIMILAR TO THIS SUCH AS ODI ID #10109198.

COMPLETE LOSS OF TRANSMISSION. THIS TRANSMISSION HAS BEEN PROPERLY TAKEN CARE OF -TWO FLUID CHANGES; WHEN I WENT TO GET IT REPAIRED AT THE DODGE DEALERSHIP I WAS ADVISED THERE WERE SO MANY PARTS ON BACK ORDER FOR THIS PROBLEM THAT IT WOULD BE A MONTH OR BETTER TO GET THE TRANSMISSION REPAIRED. TOTAL REPLACEMENT BECAME NECESSARY. MY OPINION IS -IF THERE ARE SO MANY ON "BACK ORDERED " THAT IT WILL TAKE A MONTH OR MORE TO FIX THE TRANSMISSION THIS IS A MAJOR PROBLEM ACROSS THE FLEET...ONE I SHOULD NOT COMPLETELY PAY FOR. *NM

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A COLLISION, REAR-ENDING A COMMERCIAL TRUCK. THE AIRBAGS DID NOT DEPLOY. THE DRIVER WAS TAKEN TO THE HOSPITAL WITH JAW FRACTURES, MISSING TEETH, AND CARDIAC INJURIES. A POLICE REPORT WAS TAKEN, AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE THE CAUSE OF THE PROBLEM WAS UNABLE TO BE DETERMINED.

WHILE TRAVELING FROM BALTIMORE TO BURLINGTON, VT THE AIR BAG WARNING LIGHT CAME ON. I CALLED THE LOCAL DEALER AND IT TOOK SEVERAL DAYS FOR AN APPOINTMENT. AFTER PAYING A $72 FEE FOR A DIAGNOSIS, I WAS TOLD THE PASSENGER AIR BAG WAS INOPERATIVE DUE TO AN "ELECTRONIC" FAILURE, BUT PARTS WERE NOT AVAILABLE AND HAD TO BE ORDERED AND I AM STILL DRIVING WITH AN INOPERATIVE AIR BAG THAT WHEN (AND IF) THE PART ARRIVES WILL COST ME SEVERAL HUNDRED DOLLARS MORE TO FIX. I CONTACTED THE CHRYSLER HOTLINE AND WAS DISAPPOINTED BY WHAT SEEMED INDIFFERENCE TO SAFETY ISSUES LIKE THIS. *JB

ALUMINUM RIM TIRES ON 2002 CHRYSLER CONCORDE DEVELOP LEAKS ALONG SEAL WITH TIRE BEAD. LEADS TO SLOW LEAK AND RESULTING LOW PRESSURE TIRE. I WAS TOLD BY GOODYEAR SERVICE CENTER THAT THIS IS COMMON PROBLEM WITH THESE CHRYSLER ALUMINUM WHEELS. TO EXTENT THAT SOMEONE DOES NOT NOTICE TIRE LOSS OF PRESSURE, DRIVING WITH SEVERELY UNDERINFLATED TIRE COULD RESULT IN CATASTROPHIC TIRE FAILURE. I HAVE TAKEN TIRE IN FOR SERVICE - (REMOVE TIRE AND CLEAN RIM) BUT IT IS STILL LEAKING. I VIEW THIS AS A MANUFACTURING OR DESIGN DEFECT, THE RIM SHOULD NOT FAIL TO HOLD PRESSURE. *NM