2002 Chrysler Concorde

BOUGHT THE CAR USED FROM COPPER CITY DODGE IN ROME NY. CHECK ENGINE LIGHT WAS ON WHEN TEST DRIVEN. WERE REASSURED IT WOULD BE GOOD WHEN WE TOOK DELIVERY. AFTER ABOUT TWO WEEKS LIGHT WAS BACK. DEALER SAID IT WAS BAD GAS CAP AND FIXED. ABOUT TWO WEEKS OR SO IT WAS BACK ON. DEALER SAID IT NEEDED TO BE RESET, FIXED. ABOUT TWO WEEKS IT WAS BACK. DEALER SAID IT WAS EVAP CANISTER, ROLLOVER VALVE AND AN EMISSIONS VALVE, CLAIMED FIXED, CHARGED US ABOUT $400. ABOUT TWO WEEKS OR SO IT WAS BACK AGAIN. DEALER SAID IT WAS A BAD FUEL PUMP WOULD BE ABOUT $700. TOOK CAR TO USUAL FAMILY MECHANIC WHO HAD TO REPLACE EVERYTHING DEALER CLAIMED TO HAVE REPLACED. OUR MECHANIC SAID IT ALL TESTED BAD. AFTER A MONTH OR SO LIGHT WAS BACK ON. CAR RUNS OK BUT CHECK ENGINE LIGHT WON'T GO AWAY. THIS HAS BEEN AN ONGOING PROBLEM SINCE WE'VE OWNED THE CAR. CALLED CHRYSLER AND WAS TOLD WE'D HAVE TO WORK IT OUT WITH THE DEALER. I WILL NOT PAY THE DEALER ANOTHER RED CENT TO FIX A PROBLEM THAT'S BEEN THERE SINCE WE TOOK DELIVERY. I SHOULD HAVE NEVER PAID THEM FOR REPAIRS TO BEGIN WITH. *NM

DT*: THE CONTACT STATED WHILE PARKED THE VEHICLE'S ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP AFTER NUMEROUS ATTEMPTS OF TRYING TO START THE VEHICLE. THE DEALERSHIP DETERMINED THE FAILURE IS DUE TO SLUDGE IN THE ENGINE AND TENSION ON THE TIMING CHAIN. THERE WERE NO WARNING SIGNALS INDICATING A PROBLEM WITH THE VEHICLE BEFORE THIS INCIDENT.

I PURCHASED A 2002 CHRYSLER CONCORDE LX IN FEBRUARY OF 2005 AND IT WAS SERVICED AT A KEY CHRYSLER DODGE AND JEEP IN XENIA OH TWICE IN MARCH OF 2005 FOR AN INTERNAL OIL LEAK WHICH IS NOW A RECURRING PROBLEM WHICH IS GOING TO COST ME AT LEAST 6500 DOLLARS TO FIX!!!! CHRYSLER HAS NO INTENTIONS ON HELPING TO FIX MY CAR! I STILL HAVE A CAR PAYMENT WITH NO CAR. THIS IS VERY DISTURBING TO ME. BEING THAT THE OIL LEAK COULDN'T OF BEEN FIXED I CAN'T POSSIBLY UNDERSTAND WHY THEY WON'T JUST FIX THE CAR. WITH SEVERAL ATTEMPTS TO COME TO SOME TYPE OF AGREEMENT I HAVE BEEN UNSUCCESSFUL. IF ANYONE HAS ANY HELP AS TO HOW I CAN GET MY CAR FIXED PLEASE LET ME KNOW. *NM

AUGUST 2005, MY CHRYSLER CONCORD'S OIL WAS CHANGED BY THE DEALERSHIP, TWELVE DAYS LATER MY CARS ENGINE WAS KNOCKING LOUDLY, THE DEALERSHIP TOLD ME I LET THE OIL RUN LOW (WHICH I HAD NOT)AND SLUDGE WAS ALSO A PROBLEM WITHIN THE LOWER ENGINE. THEY CHANGED THE OIL AGAIN FOR FREE, AND FLUSHED THE SLUDGE FROM THE ENGINE, AT MY COST. NOW TWO MONTHS LATER MY CARS ENGINE IS BLOWN UP FROM THE SLUDGE PROBLEM IN THE ENGINE. THE DEALERSHIP PARK DODGE @ 301-737-0088 IS QUOTING ME 7,500 TO REPLACE THE ENGINE. I OWE 6,000 ON THE VEHICLE WHICH IS MY FINAL 12 MONTHS OF PAYMENTS. MY ENGINE HAS 88,000 MILES ON IT AND HAS BEEN TAKEN VERY GOOD CARE OF. I HAVE BEEN TOLD FOUR TIMES BY THE SERVICE REPRESENTATIVE AND A SALESMEN THESE 2.7 CONCORD ENGINES HAVE A BAD SLUDGE PROBLEM WHICH CAUSES EACH ENGINE TO BE REPLACED. THEY STATED CHRYSLER IS NOT OWNING UP TO THE PROBLEM. *NM

I PURCHASED A 2002 USED CONCORDE WITH AROUND 40,000 MILES. FOUR MONTHS, TWO OIL CHANGES, AND 12,000 MILES LATER THE ENGINE SEIZED / TIMING CHAIN BROKE. MYSELF AND MY CHILDREN WERE UNINJURED. THE ESTIMATE FOR REPAIRS IS AT $5,692. THE DEALERSHIP AND THE CONSUMER PROTECTION SERVICE CONTRACT PROVIDER ARE INSISTING THIS IS DUE TO LACK OF MAINTENANCE AND WILL NOT COVER THE REPAIRS. MY MECHANIC INFORMED ME THIS IS A COMMON PROBLEM WITH THIS ENGINE. AFTER LOOKING AT IT HE SAID IT WAS NOT DUE TO LACK OF MAINTENANCE ON MY PART, ALTHOUGH I COULD HAVE CHANGED THE OIL MORE FREQUENTLY. HE SAID SLUDGE BUILD UP IS A KNOWN ISSUE WITH THIS ENGINE. ALTHOUGH I DID NOT CHANGE IT EVERY 3,000 MILES, I DID CHANGE IT WITHIN THE 7,500 MILES SUGGESTED IN MY OWNERS MANUAL. *NM

DT: 2002 CHRYSLER CONCORD LX. CONSUMER COMPLAINED OF AN ENGINE FAILURE. IT FIRST STARTED BY THE ENGINE KNOCKING AND LIGHT COLORED SMOKE FROM THE TAIL PIPE. THE CAR WAS MAINTAINED WITH OIL CHANGES EVERY 3000 MILES. TOOK T VEHICLE O DEALER, AND THEY SAID IT WAS NOT UNDER WARRANTY. THEN ENGINE SPECIALIST SAID VEHICL NEEDED A BRAND NEW ENGINE AT THE COST OF $5500.*AK I WAS TOLD BY THE ENGINE SPECIALIST THAT THERE IS DEFECT IN THE OIL PUMP AND IT WILL NOT MAINTAIN OIL PRESSURE AND THIS CAUSES OIL SLUDGE AND THIS IN TURN LOCKS THE ENGINE UP. I HAVE ONLY OWNED THE CAR 7 MONTHS I BOUGHT IT USED AND I STILL OWE $9000. ON THIS CAR NOW. I HAVE DID RESEARCH ON THE INTERNET AND FOUND AT LEAST 900 OTHER CASES OF THIS PROBLEM.