NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
22 reportsClear category filter98,000 miles · Apr 22, 2013
Structure
THE LIFTS ON THE HOOD AND TRUNK HAVE BOTH BEEN REPLACED BECAUSE OF FALLING. THE DOOR AND HEADLIGHT TRIM IS GOING TO HAVE TO BE REPLACED BECAUSE IT HAS PULLED COMPLETELY OFF THE DOORS AND HEADLIGHTS BECAUSE OF SHRINKAGE, THEN WHILE DRIVING DOWN THE INTERSTATE AT 65 MILES AN HOUR THE HOOD MOLDING CAME FLYING OFF AND WENT OVER THE …
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THE LIFTS ON THE HOOD AND TRUNK HAVE BOTH BEEN REPLACED BECAUSE OF FALLING. THE DOOR AND HEADLIGHT TRIM IS GOING TO HAVE TO BE REPLACED BECAUSE IT HAS PULLED COMPLETELY OFF THE DOORS AND HEADLIGHTS BECAUSE OF SHRINKAGE, THEN WHILE DRIVING DOWN THE INTERSTATE AT 65 MILES AN HOUR THE HOOD MOLDING CAME FLYING OFF AND WENT OVER THE TOP OF THE CAR AND LANDED IN THE DITCH. THESE ARE DEFECTS WHICH I FEEL CHRYSLER SHOULD REPLACE. *TR
NHTSA ODI #10509033
Mileage unknown · Oct 10, 2008
StructureInjury
THE HYDRAULIC MECHANISM'S THAT HOLD UP THE TRUNK AND THE HOODS ON CHRYSLER CONCORDS AND OTHER MODELS HAVE A TENDENCY TO ALLOW THE HOOD OR TRUNK TO CLOSE SUDDENLY WITHOUT WARNING. I HAVE EXPERIENCED THIS ON MY 2000 CONCORD AND MY MOTHER'S CONCORD ALSO. IT IS NOT A MATTER OR EXCESS WEAR BECAUSE THERE ARE ONLY 50, 000 MILES ON MY C…
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THE HYDRAULIC MECHANISM'S THAT HOLD UP THE TRUNK AND THE HOODS ON CHRYSLER CONCORDS AND OTHER MODELS HAVE A TENDENCY TO ALLOW THE HOOD OR TRUNK TO CLOSE SUDDENLY WITHOUT WARNING. I HAVE EXPERIENCED THIS ON MY 2000 CONCORD AND MY MOTHER'S CONCORD ALSO. IT IS NOT A MATTER OR EXCESS WEAR BECAUSE THERE ARE ONLY 50, 000 MILES ON MY CAR THE HOOD HAS ONLY BEEN OPENED ABOUT A DOZEN TIMES GIVE OR TAKE A FEW. THE EVENT THAT PROMPTED ME TO FILE THIS COMPLAINT LEFT A HUGE WELT ON MY HEAD, ALMOST KNOCKED ME UNCONSCIOUS IN A STORE PARKING LOT, AND MADE IT NECESSARY FOR ME TO SEEK MEDICAL ADVISE FROM THE BCBS HOTLINE. THE TRUNK OF MY CAR CLOSED SUDDENLY WHILE I WAS MOVING MY HEAD TOWARD IT TO PUT GROCERIES IN THE TRUCK. I HAVE ALSO HAD THE HOOD SLAM SHUT ON ME BUT AT THE TIME I WAS NOT UNDER IT. THE HOOD AND TRUNK HAVE CONSIDERABLE WEIGHT AND IF THEY CATCH SOMEONE WITH THE FULL FORCE OF THEIR FALL I HAVE NO DOUBT IT COULD BE FATAL. THE FAILURE IS MORE PREVALENT IN COLD WEATHER. IN FACT, MY TRUNK AND HOOD WILL NOT STAY UP ON THEIR OWN IN COLD WEATHER AND THIS IS SINCE THE CAR WAS NEW. THE INCIDENT THAT HAPPENED TO ME HAPPENED IN WARM WEATHER HOWEVER. I AM SURPRISED THERE HAS NEVER BEEN A RECALL ON THESE PARTS. AS I STATED EARLIER I HAVE SEEN THIS PROBLEM ON MORE THAN ONE CHRYSLER. THIS NEVER HAPPENED WHEN THE HOODS AND TRUNKS WERE HELD OPEN WITH SPRINGS. SO MUCH FOR ADVANCED TECHNOLOGY. *TR
NHTSA ODI #10245103
Mileage unknown · May 31, 2007
EquipmentStructure
I AM THE OWNER OF A 2000 CHRYSLER CONCORDE. THERE IS A SMOKE TINTED PIECE OF PLASTIC BETWEEN THE HOOD AND THE WINDSHIELD THAT IS USED TO COVER THE VENTS ON THE HOOD. YESTERDAY I WAS DRIVING ON THE HIGHWAY WHEN THIS PIECE OF PLASTIC FLEW OFF THE CAR, HIT MY WINDSHIELD, WENT OVER THE CAR, AND SMASHED IN THE ROAD IN FRONT OF THE CA…
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I AM THE OWNER OF A 2000 CHRYSLER CONCORDE. THERE IS A SMOKE TINTED PIECE OF PLASTIC BETWEEN THE HOOD AND THE WINDSHIELD THAT IS USED TO COVER THE VENTS ON THE HOOD. YESTERDAY I WAS DRIVING ON THE HIGHWAY WHEN THIS PIECE OF PLASTIC FLEW OFF THE CAR, HIT MY WINDSHIELD, WENT OVER THE CAR, AND SMASHED IN THE ROAD IN FRONT OF THE CAR BEHIND. SEVERAL CARS FOLLOWING ME HAD TO TAKE EVASIVE ACTION WHICH COULD HAVE CAUSED AN ACCIDENT. THIS IS THE SECOND TIME THEIR PIECE HAS FAILED. 3 YRS AGO THE SAME THING HAPPENED WHILE I WAS ON A HIGHWAY CAUSING THE CAR BEHIND ME TO RUN OFF THE ROAD. ONLY BY LUCK WAS NO ONE WAS INJURED. IF TRAFFIC HAD BEEN HEAVIER THIS COULD HAVE BEEN A TRAGIC SITUATION. I SPOKE WITH A DEALER YESTERDAY AND WAS TOLD THERE WAS NO RECALL ON THIS PART HOWEVER THEY HAD REPLACED A NUMBER OF LOST GUARDS THAT HAD BEEN BLOWN OFF THE CAR IN THE SAME METHOD I DESCRIBED. THEY SAID THEY COULD REPLACE THE PART AGAIN BUT NO MODIFICATIONS HAD BEEN MADE TO INSURED THE PART WOULD STAY ON THE CAR. *TR
NHTSA ODI #10192113
101,560 miles · Feb 10, 2007
Structure
WE WERE TRAVELING ABOUT 40 MPH ON THE FRONT BEACH ROAD IN PANAMA CITY, FL, DURING CHRISTMAS 06 THE PLASTIC PIECE BETWEEN THE WINDSHIELD AND THE HOOD FLEW OFF AND HIT OUR WINDSHIELD VERY HARD AND FLEW OVER OUR CAR. IT WAS DARK AND WE WERE NOT SURE WHAT HIT OUR WINDSHIELD UNTIL THE MORNING AND WE SAW THAT LONG PIECE WAS MISSING F…
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WE WERE TRAVELING ABOUT 40 MPH ON THE FRONT BEACH ROAD IN PANAMA CITY, FL, DURING CHRISTMAS 06 THE PLASTIC PIECE BETWEEN THE WINDSHIELD AND THE HOOD FLEW OFF AND HIT OUR WINDSHIELD VERY HARD AND FLEW OVER OUR CAR. IT WAS DARK AND WE WERE NOT SURE WHAT HIT OUR WINDSHIELD UNTIL THE MORNING AND WE SAW THAT LONG PIECE WAS MISSING FROM OUR CAR. WE WENT AND TRIED TO FIND THE PIECE THAT FLEW OFF ON THE SIDE OF THE ROAD, BUT COULD NOT FIND IT. WE ARE NOT SURE HOW MUCH THIS PIECE WILL COST US, BUT I FEEL FOR IT TO FLY OFF AND HIT OUR WINDSHIELD WAS VERY DANGEROUS AND NOT SURE IF IT HIT ANYONE BEHIND US. I FEEL AFTER READING THIS COMPLAINT SEVERAL TIMES ON THIS SITE THAT CHRYSLER NEEDS TO RESEARCH HIS PROBLEM AND FIX THE PROBLEM AND REIMBURSE US WHO HAVE LOST THIS PIECE TO THEIR NEGLIGENCE. *JB
NHTSA ODI #10182217
50,000 miles · Sep 11, 2006
Structure
TRUNK GAS STRUTS HAVE FAILED TWICE. THE ORIGINAL AND A WARRANTY REPLACEMENT SET. THE CAR HAS ABOUT 54000 MILES AS OF NOW. THE LAST SET LET THE TRUNK LID ALMOST FALL AND STRIKE MY WIFE ON THE HEAD WHILE LOADING GROCERIES. *NM
NHTSA ODI #10167898
72,000 miles · Oct 26, 2005
Structure
DT: CONTACT STATED WHILE DRIVING THE PLASTIC TRIM BETWEEN THE WINDSHIELD AND HOOD BEGAN TO VIBRATE. THE VIBRATION STARTED IN THE CENTER AND THEN THE PLASTIC TRIM CAME OFF. UPON INSPECTION, HE DETERMINED THAT THE PLASTIC CLIP ATTACHED TO THE TRIM OF THE METAL BROKE. THE PLASTIC CLIPS WEAKENED AND DISCONNECTED FROM THE …
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DT: CONTACT STATED WHILE DRIVING THE PLASTIC TRIM BETWEEN THE WINDSHIELD AND HOOD BEGAN TO VIBRATE. THE VIBRATION STARTED IN THE CENTER AND THEN THE PLASTIC TRIM CAME OFF. UPON INSPECTION, HE DETERMINED THAT THE PLASTIC CLIP ATTACHED TO THE TRIM OF THE METAL BROKE. THE PLASTIC CLIPS WEAKENED AND DISCONNECTED FROM THE CAR. THE DEALERSHIP DID NOT INSPECT THE VEHICLE TO SEE WHY IT CAME OFF. THE PART HAS NOT BEEN REPLACED. THE DEALERSHIP TOLD THE CONTACT TO REPORT THE PROBLEM TO CHRYSLER. *AK UPDATED 11/16/2005. *NM
NHTSA ODI #10140858
Mileage unknown · Aug 18, 2005
Structure
DT: 2000 CHRYSLER CONCORD. THE CONSUMER STATED WHEN OPENING THE TRUNK IT FELL DOWN HARD. THE HYDRAULIC LIFTS THAT HOLD THE TRUNK OPEN HAD TO BE REPLACED. THE DEALERSHIP DID NOT KNOW WHY THIS HAPPENED. THE CONSUMER STATED THE TRUNK WAS NOT OPENED OFTEN. BOTH WERE REPLACED, LEFT AND RIGHT LIFTS.*AK
NHTSA ODI #10133365
Mileage unknown · Dec 30, 2004
Engine And Engine CoolingExterior LightingLatches/locks/linkages
I HAVE SEVERAL RATHER EXPENSIVE FAILING ITEMS ON MY CAR INCLUDING RECURRING ISSUES: HAD TO REPLACE THE R/P STEERING AT 65,000 MILES STEERING RACK HAD EXCESSIVE PLAY AT THE 'NEUTRAL' OR STRAIGHT POSITION; THE MOLDING AROUND ALL DOORS HAS PULLED AWAY FROM THE BODY OF THE CAR; REAR DOOR LOCKS NEED TO BE REPLACED DUE TO ELECTRICAL P…
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I HAVE SEVERAL RATHER EXPENSIVE FAILING ITEMS ON MY CAR INCLUDING RECURRING ISSUES: HAD TO REPLACE THE R/P STEERING AT 65,000 MILES STEERING RACK HAD EXCESSIVE PLAY AT THE 'NEUTRAL' OR STRAIGHT POSITION; THE MOLDING AROUND ALL DOORS HAS PULLED AWAY FROM THE BODY OF THE CAR; REAR DOOR LOCKS NEED TO BE REPLACED DUE TO ELECTRICAL PROBLEM; LEFT TAILLIGHT GASKET LEAKS HAS RUINED INTERIOR OF THE CAR; PLASTIC TRIM AT THE BASE OF MY WINDSHIELD IS FLAPPING IN THE WIND; REPLACED STABILIZER BAR ENDS; ENGINE COOLANT OUTLET HOUSING WAS REPLACED DUE TO A LEAK FROM THE VENT FITTING - AND TO DATE I HAVE AT LEAST 3 MORE THINGS WE HAVE TO LOOK AT BEFORE I CAN SELL THIS HEEP.*AK
NHTSA ODI #10104775
79,700 miles · Aug 31, 2004
Structure
WHILE DRIVING AT 55 MPH PLASTIC MOLDING UNDER THE WINDSHIELD WIPERS CAME OFF. THIS MOLDING STRUCK THE WINDSHIELD, WENT OVER THE VEHICLE AND STRUK A VEHICLE BEHIND THE CONSUMER'S VEHICLE. *AK THE CONSUMER INDICATED THAT THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. *NM
NHTSA ODI #10081751
4,800 miles · Mar 15, 2004
Engine And Engine CoolingPower TrainStructure
CHASSIS INTEGRITY. THE CHASSIS MOUNTS DETERIOTION IN LESS THAN FOUR YEARS RESULTED IN THE STRUTS MALFUNCTIONING, THE TRANSMISSION COOLANT LINES LEAKING TO THE EXTENT THAT THE TRANSMISSION COULD NOT BE POWERED WHILE DRIVING ON AN INTERSTATE HIGHWAY. *AK
NHTSA ODI #10062273
Official recalls
7Feb 5, 2003
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 2, 2001
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
Remedy: OWNERS WILL BE SENT A STORAGE BIN ACCESSORY UNIT THAT CAN BE ATTACHED TO THE B-PILLAR ALONG WITH INSTALLATION INSTRUCTIONS. HOWEVER, IF AN OWNER WISHES, THE DEALER CAN PERFORM THE INSTALLATION. OWNER NOTIFICATION BEGAN DECEMBER 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 9, 2000
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
Jul 10, 2000
VEHICLE DESCRIPTION: NON-ABS EQUIPPED PASSENGER VEHICLES. THE BRAKE MASTER CYLINDER PISTON RETAINER SNAP RING MAY HAVE BEEN BENT INWARD DURING THE ASSEMBLY PROCESS. THE MASTER CYLINDER PISTON MAY BE IN A "BRAKE APPLIED" POSITION DUE TO THE DAMAGED PISTON RETAINER SNAP RING. WHEN THE PISTON IS IN THE APPLIED POSITION, THE FLUID COMPENSATION PORTS ARE CLOSED WHICH RESULTS IN A BRAKE DRAG CONDITION.
Consequence & remedy
Consequence: IF THE BRAKE OVERHEAT, BRAKE FADING COULD LEAD TO AN INCREASE IN NEEDED STOPPING DISTANCE. SHOULD A DRIVER NOT ANTICIPATE THE EXTRA STOPPING DISTANCE, THIS CONDITION COULD CAUSE A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Consequence & remedy
Consequence: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE LEFT FRONT RETRACTOR ASSEMBLIES.
Feb 4, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Consequence & remedy
Consequence: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Remedy: DEALERS WILL REPLACE THE SHOULDER BELT HEIGHT ADJUSTER MOUNTING BOLTS.
Dec 2, 1999
VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES. THE PASSENGER AIR BAG INFLATOR ASSEMBLY CONTAINS AN INCORRECT INFLATOR CHARGE AMOUNT.
Consequence & remedy
Consequence: THIS CONDITION COULD INCREASE THE RISK OF A PASSENGER OCCUPANT INJURY UNDER CERTAIN ACCIDENT CONDITIONS.
Remedy: DEALERS WILL REPLACE THE AIR BAG MODULE WITH A CORRECT MODULE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗