1998 Chrysler Concorde

TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.

TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.*AK

ON THE MORNING OF 10/20/2006, MY HUSBAND WAS DRIVING TO WORK IN OUR 1998 CHRYSLER CONCORDE. HE WAS IN RUSH HOUR TRAFFIC AND THE ENGINE STARTED KNOCKING AND LOSING POWER, THE OIL LIGHT ALSO CAME ON WHEN HE STOPPED. HE WAS ABLE TO MAKE IT TO WORK AND PARK THE CAR. ONLY TO BE TOLD BY A CERTIFIED MECHANIC THAT WE HAVE "ENGINE FAILURE" AND NEED A NEW ENGINE. MORE THAN LIKELY DUE TO "OIL SLUDGE"...WHATEVER THAT IS. WE HAVE HAD THE OIL CHANGED IN THIS CAR EVERY 3,000 MILES WITH SYNTHETIC OIL SINCE PURCHASING IT FROM MY PARENTS IN 2001. MY PARENTS HAD PURCHASED THE VEHICLE NEW AND ALSO HAD THE OIL CHANGED EVERY 3,000 MILES. OUR MECHANIC TOLD US THIS "OIL SLUDGE" AND ENGINE FAILURE IS A MAJOR PROBLEM WITH THESE CARS THAT HAVE THE 2.7L ENGINE. WE CAN NOT AFFORD A NEW ENGINE LET ALONE A REBUILT ENGINE. MY HUSBAND HAS NO TRANSPORTATION TO WORK NOW, AS WE HAVE 5 CHILDREN 3 OF THEM UNDER 3, AND I CAN'T BE WITHOUT A VEHICLE DUE TO OUR MIDDLE DAUGHTER'S HEALTH PROBLEMS AND 3 WEEKLY DOCTOR APPOINTMENTS. MY HUSBAND'S JOB IS IN THE CITY WHICH IS A 30 - 45 MINUTE COMMUTE. NOW MY HUSBAND IS HAVING TO TAKE A BUS TO WORK AND HAS TO ADD 2 ADDITIONAL HOURS ON TO HIS COMMUTE TIME. LESS TIME WITH FAMILY AND A CAR WITH 72,000 MILES THAT WE CAN'T DRIVE!!! CHRYSLER'S OWN MECHANICS ADMIT THE DEFECT WITH THE 2.7L ENGINES, WHY WON'T THE COMPANY ACKNOWLEDGE THE PROBLEM. I'LL TELL YOU WHY......HAVING TO STAND UP AND TAKE RESPONSIBILITY FOR THEIR DEFECTIVE ENGINE WOULD TOTALLY BANKRUPT THEM. NOT TO MENTION TARNISH THE "MERCEDES-BENZ" AFFILIATION. SINCE HEARING THIS I HAVE RESEARCHED THIS AND HAVE FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM AND CHRYSLER WON'T DO A [XXX] THING ABOUT IT!!! MY PARENTS HAVE BEEN LOYAL CHRYSLER OWNERS SINCE THEIR FIRST NEW CAR 40 YEARS AGO......I DOUBT THAT THEY WILL CONTINUE TO BE. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I DON'T KNOW WHAT CAUSED THE FAILURE. IN 1998 I BOUGHT A NEW CHRYSLER CONCORDE. IT HAS ONLY BEEN DEALER MAINTAINED. IN THE LAST TWO WEEKS IT HAS FAILED TO START OR RUN TWICE - BOTH TIMES REQUIRING TOWING TO THE DEALERSHIP FOR REPAIR. A DIAGNOSTIC TEST REVEALED A FAILED HEADLIGHT WIRING HARNESS, CHRYSLER PART NUMBER 5083852AA. THE REPAIR WAS MADE BY THE DEALER BY ATTEMPTING TO SOLDER BROKEN PIN CONNECTORS BACK TOGETHER. COST FOR THIS REPAIR WAS AROUND $400. WHEN THE SAME PROBLEM REOCCURRED A WEEK LATER I WAS TOLD THE FIRST REPAIR COULD NOT BE DUPLICATED AND A REPLACEMENT PART WOULD HAVE TO BE ORDERED AND INSTALLED. CHRYSLER PART NUMBER 5083852AA IS NO LONGER MADE SO A SUBSTITUTE PART, CHRYSLER PART NUMBER 4760623AB, COSTING ABOUT $1200, WOULD HAVE TO BE ORDERED AND MODIFIED TO FIT MY CONCORDE. THIS REPAIR, INCLUDING PARTS, LABOR, RENTAL CAR AND TOWING WILL RUN INTO THE THOUSANDS OF DOLLARS. THE REASON FOR HAVING TO ORDER THE MUCH MORE EXPENSIVE PART IS BECAUSE CHRYSLER DECIDED TO STOP MAKING AND SUPPLYING CHRYSLER PART NUMBER 5083852AA. BY THE WAY, CHRYSLER PART NUMBER 4760623AB IS NOT A FORM, FIT, FUNCTION REPLACEMENT. WHY DOESN'T CHRYSLER HAVE TO CONTINUE TO MAKE PARTS FOR A CAR THAT IS ONLY SIX YEARS OLD? *AK

IGNITION SWITCH PROBLEM WITH 1998 CHRYSLER CONCORDE. SWITCH DOSEN'T SEEM TO RELEASE AFTER STARTING, CONSIQUENCE IS THAT AIR BAGS, POWER WINDOWS,POWER LOCKLS AND ALL RELATED POWER EQUIPMENT IS NON FUNCTIONAL. I KNOW OF OTHER CHRYSLER PRODUCTS THAT HAVE THE SAME PROBLEM, SEEMS TO BE A PROBLEM IN THE IGNITION SWITCH AND/OR RELATED LINKAGE. *AK

PURCHASED CAR IN MARCH OF 2001 AND HAD CAR MAINTAINED ACCORDING TO SUGGESTED REPAIR SCHEDULE. IN JULY 2001 ENGINE BEGAN MAKING A KNOCKING SOUND. RETURNED THE CAR TO THE DEALER LATER THAT MONTH DESCRIBING THE PROBLEM. I WAS TOLD BY THE DEALER REPAIR PERSON THAT I NEEDED TO HAVE THE ENGINE REPLACED. I ASKED THE DEALER WHAT HAD CAUSED THE PROBLEM BECAUSE I WAS MAINTAINING THE CAR. I WAS TOLD THAT THE CAR COULD HAVE CAME OUT OF 'TIME' AND THE ENGINE MAY HAVE SLIPPED. REPAIRMAN COULD NOT GIVE ME A SUGGESTION ON HOW THIS COULD HAVE HAPPENED. IT COST ME OVER $3,000 TO HAVE THE ENGINE REPLACED WITH A USED ENGINE. THE REPAIRMAN AT THE TIME ALLOWED ME TO KEEP MY VEHICLE IN 'STORAGE' UNTIL I WAS ABLE TO PAY THE REPAIR BILL. A YEAR LATER I FINALLY WAS ABLE TO GET MY CAR BACK. I HAD THE BATTERY REPLACED WHEN THE VEHICLE WAS PICKED UP (IN DEC 2003). I NOTICED THAT THE ENGINE LIGHT WAS STILL ON. I ASKED THE DEALER REPAIRMAN (NEW PERSON, OTHER REPAIRMAN LEFT COMPANY) WHY THAT WAS. REPAIRMAN CLAIMED THAT IT WAS CAUSED BECAUSE THE CAR SAT FOR SO LONG. I CONTACTED CHRYSLER CORP. ABOUT THE ISSUE AND WAS TOLD THAT I WOULD HAVE TO WORK IT OUT WITH THE DEALER. I AM STILL EXPERIENCING PROBLEMS WITH THIS CAR I.E. ACCELERATION PROBLEMS (SLOW/ OR SOMETIMES RAPID), LEAKING FROM WHAT APPEARS TO BE THE ENGINE (I AM TAKING THE CAR TO A AUTHORIZED REPAIR SHOP (NOT THE DEALER - MICHAEL CHRYSLER, I DO NOT WANT TO DEAL WITH THEM), THE ENGINE LIGHT IS STILL ON. I DON'T NOT DRIVE MY CAR AT EXCESSIVE SPEEDS NOR DO I DO EXTENSIVE DRIVING, JUST LOCAL DRIVING. I THINK THIS CAR IS POORLY PUT TOGETHER. I KNOW OTHER PEOPLE WHO OWN CHRYSLER AND ARE EXPERIENCING SIMILAR ENGINE PROBLEMS. CHRYSLER SHOULD INVESTIGATE THESE PROBLEMS. I DO NOT HAVE MONEY TO KEEP PAYING FOR REPAIRS ON THIS VEHICLE AND ALSO THE FINANCING. I HAVE SPOKEN WITH THE FINANCING COMPANY (AMERICREDIT) ABOUT THE SITUATION. I DON'T KNOW WHAT ELSE TO DO GET THIS CAR IN AT LEAST DRIVABLE CONDITION. *JB

THE TRANSMISSION ON A 1998 CHRYSLER CONCORD IS MALFUNCTIONING. FIRST I WAS TOLD IT WAS ONE PART, THE SPEED SENSOR. THEN THE SAME PROBLEM OCCURED. THIS TIME I WAS TOLD THAT THE SOLONID PACK NEEDED TO BE REPLACED. NOW MY ENTIRE TRANSMISSION NEEDS TO BE REPLACED AFTER SPENDING MONEY TO REPAIR PIECE BY PIECE. ALSO, MY CAR IS OVER HEATING. I HAVE TAKEN IT TO THE DEALER 4 DIFFERENT TIMES AND THE PROBLEM HAD NOT BEEN RESOLVED. I HAVE PAID OVER $2000 IN PAYMENTS AND MY CAR IS NOT WORKING. *AK