MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED T…
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MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED TO REDUCE THE HEAT TRANSFER TO THE BUSHINGS THAT ANCHOR THE RACK (ABOVE). *TR
NHTSA ODI #10277978
151,401 miles · Dec 29, 2008
Steering
A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YE…
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A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YET AGAIN THREE MONTHS LATER. AFTER LEARNING OF ALL THE COMPLAINTS RELATED TO STEERING PROBLEMS IN CHRYSLER VEHICLES, I NOW FEAR FOR MY SAFETY AND THAT OF MY FAMILY. CHRYSLER NEEDS TO HELD RESPONSIBLE FOR THE DANGEROUS PRODUCTS THEY ARE PUTTING ON THE MARKET. *TR
NHTSA ODI #10253151
240,000 miles · Apr 28, 2008
Steering
I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSH…
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I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSHINGS ARE APPROX. $53 FOR TWO AND I AM IN NEED OF FOUR. I WORK BARELY PART TIME AND CANNOT AFFORD TO CONTINUE TO FIX A PROBLEM THAT SHOULDN'T EVEN EXIST. WHERE DOES A COMPANY LIKE DC STOP ASSUMING RESPONSIBILITY FOR ISSUES THAT ARE VERY MUCH ON THEIR END OF THE STICK? HAD I BEEN ON THE HIGHWAY I WOULD HAVE DEFINITELY BEEN KILLED NO QUESTION. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THE CAR AND IS CHRYSLER GOING TO PAY FOR OUR FUNERAL WHEN THEIR PRODUCT KILLS ONE OF US OR ON OF THEIR MILLIONS OF OTHER CUSTOMERS? I HIGHLY DOUBT IT. WE NEED TO DO SOMETHING ABOUT THIS IMMEDIATELY! *TR
NHTSA ODI #10225921
111,765 miles · Sep 22, 2007
Steering
I RECENTLY PURCHASED A 1996 CHRYSLER CONCORDE FROM AN INDIVIDUAL PARTY. 2 DAYS AFTER I BOUGHT THE CAR, MY BOYFRIEND HAD PARKED ALONG THE STREET IN FRONT OF A FRIENDS HOUSE FOR A MOMENT, AND HAD JUST BEGAN TO PULL AWAY FROM THE CURB, WHEN HE HEARD A CLUNKING NOISE. AT THE SAME TIME, HE WAS TURNING THE STEERING WHEEL TO THE LEFT,…
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I RECENTLY PURCHASED A 1996 CHRYSLER CONCORDE FROM AN INDIVIDUAL PARTY. 2 DAYS AFTER I BOUGHT THE CAR, MY BOYFRIEND HAD PARKED ALONG THE STREET IN FRONT OF A FRIENDS HOUSE FOR A MOMENT, AND HAD JUST BEGAN TO PULL AWAY FROM THE CURB, WHEN HE HEARD A CLUNKING NOISE. AT THE SAME TIME, HE WAS TURNING THE STEERING WHEEL TO THE LEFT, AWAY FROM THE CURB, BUT THE CAR JUST KEPT GOING STRAIGHT. LUCKILY, HE WAS GOING AT A VERY LOW SPEED, SO NO ONE WAS INJURED. AFTER STOPPING THE CAR, HE LOOKED UNDERNEATH THE VEHICLE AS WELL AS UNDER THE HOOD, AND FOUND THAT THE BOLTS FROM THE RACK AND PINION STEERING MECHANISM HAD BEEN COMPLETELY SHEARED OFF. THEY HAD SNAPPED IN HALF, LEAVING PART OF THE BOLTS INSIDE OF THE UNIT. I THANK GOD THAT NO ONE WAS HURT, AND THAT MY 12 YEAR OLD SON WASN'T IN THE CAR WHEN THIS HAPPENED. I DON'T HAVE THE MONEY FOR REPAIRS, SINCE I JUST SPENT ALL THE MONEY I HAD BUYING THIS VEHICLE, SO I HAVEN'T EVEN LOOKED INTO WHAT THIS IS GOING TO COST ME. I TRULY HOPE THAT CHRYSLER ACCEPTS RESPONSIBILITY FOR THIS PROBLEM BEFORE EVEN MORE PEOPLE ARE INJURED OR KILLED. *TR
NHTSA ODI #10203721
140,000 miles · Sep 11, 2006
Steering
DT*: THE CONTACT STATED THE VEHICLE'S FRONT END RATTLED AND SHOOK AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED FOR THE THIRD TIME IN THREE YEARS. THE FIRST TIME IN AUGUST 2003, THE PASSENGER SIDE WHEEL FELL OFF. THE SECOND TIME IN JUNE 2004, THE FRONT END RATTLED AND S…
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DT*: THE CONTACT STATED THE VEHICLE'S FRONT END RATTLED AND SHOOK AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED FOR THE THIRD TIME IN THREE YEARS. THE FIRST TIME IN AUGUST 2003, THE PASSENGER SIDE WHEEL FELL OFF. THE SECOND TIME IN JUNE 2004, THE FRONT END RATTLED AND SHOOK. EACH TIME THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED.
NHTSA ODI #10167857
Mileage unknown · Aug 22, 2006
SteeringWheels
1996 CHRYSLER CONCORDE LEFT FRONT TIRE AND RIM DETACHED FROM VEHICLE. *KB ALL THE LUG NUTS WERE TORN OFF. THE CONSUMER STATED THE TIE ROD HAD BEEN REPLACED RECENTLY. *JB
NHTSA ODI #10166904
65,130 miles · Jul 25, 2006
Steering
AFTER HITTING BUMP IN ROAD 96 CHRYSLER CONCORDE STARTED SHAKING VIOLENTLY AND WAS DIFFICULT TO CONTROL. UPON INSPECTION THE INNER TIE ROD BUSHING WAS MISSING. THIS COULD HAVE RESULTED IN A CRASH. *JB
NHTSA ODI #10163453
50,000 miles · Mar 20, 2006
Electrical SystemExterior LightingPower Train
1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
NHTSA ODI #10154091
Mileage unknown · Jul 13, 2005
Steering
DT: CONSUMER STATED THE RACK AND PINION CONTINUED TO WEAR OUT WHICH CAUSED THE CAR THE CONSUMER TO VEER OFF TO THE CENTER LINE. THE FIRST TIME IT FAILED, THE VEHICLE ONLY HAD 46,000 MILES ON IT. IT JUST TAKES OFF IN ANY DIRECTION LEFT OR RIGHT ON ITS OWN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO. CHRYSLER SAID SINCE HE…
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DT: CONSUMER STATED THE RACK AND PINION CONTINUED TO WEAR OUT WHICH CAUSED THE CAR THE CONSUMER TO VEER OFF TO THE CENTER LINE. THE FIRST TIME IT FAILED, THE VEHICLE ONLY HAD 46,000 MILES ON IT. IT JUST TAKES OFF IN ANY DIRECTION LEFT OR RIGHT ON ITS OWN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO. CHRYSLER SAID SINCE HE HAD IT REPAIRED BY AN INDEPENDENT GARAGE, THERE WAS NOTHING THEY COULD DO. WHEN THE RACK AND PINION WAS REPLACED THE FIRST TIME, IT LASTED FOR 2 YEARS WITH NO PROBLEMS. *JB
NHTSA ODI #10128575
Mileage unknown · Jun 14, 2005
Steering
DT: THE CONTACT HAD THE INNER TIE ROD REPLACED FOUR TIMES. SEVERAL REPAIR SHOPS AND OTHER VEHICLE OWNERS TOLD HER THIS WAS NOT A GOOD CAR. TALSO, HE RACK AND PINION WAS NOT WORKING PROPERLY, AND THE DRIVER'S SIDE TIRE WILL NOT TURN.*AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
1996 Chrysler Concorde Problems, Complaints & Recalls | Skip That Year
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