1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR).…
Read full complaint
1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED. *TR
NHTSA ODI #10291588
Mileage unknown · Apr 4, 2008
Power TrainInjury
MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISS…
Read full complaint
MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING. *TR
NHTSA ODI #10223332
50,000 miles · Mar 20, 2006
Electrical SystemExterior LightingPower Train
1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB
NHTSA ODI #10154091
Mileage unknown · Jan 17, 2006
EquipmentPower TrainCrash
WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A RE…
Read full complaint
WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006. *NM
NHTSA ODI #10147892
Mileage unknown · Mar 7, 2005
Power Train
'RECALL CAMPAIGN' TRANSAXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK. *BF PRIOR TO HAVING THE RECALL WORK DONE THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO THE FAULTY INTERLOCK SYSTEM. *NM
NHTSA ODI #10114993
49,000 miles · Oct 19, 2004
Power Train
THE VEHICLE WAS KEPT AT THE DEALERSHIP OVER THE WEEKEND TO PERFORM NHTSA RECALL CAMPAIGN 04V021000. WHEN THE OWNER DROVE THE VEHICLE, THE ENGINE REVVED HIGH BECAUSE THE TRANSMISSION WAS IN OVER-DRIVE. THE CONSUMER ALSO HAD DIFFICULTY MOVING THE FLOOR SHIFTER. THE DEALERSHIP STATED THEY MAY HAVE TO CHARGE THE CONSUMER FOR EXTE…
Read full complaint
THE VEHICLE WAS KEPT AT THE DEALERSHIP OVER THE WEEKEND TO PERFORM NHTSA RECALL CAMPAIGN 04V021000. WHEN THE OWNER DROVE THE VEHICLE, THE ENGINE REVVED HIGH BECAUSE THE TRANSMISSION WAS IN OVER-DRIVE. THE CONSUMER ALSO HAD DIFFICULTY MOVING THE FLOOR SHIFTER. THE DEALERSHIP STATED THEY MAY HAVE TO CHARGE THE CONSUMER FOR EXTENSIVE REPAIR. PLEASE DESCRIBE DETAILS. *JB
NHTSA ODI #10097097
68,967 miles · Aug 30, 2004
Power Train
RECALL 04 V 021 000 CONCERNING SHIFT IGNITION - PARK INTERLOCK. CONSUMER HAD TWO CONCERNS ABOUT THIS RECALL. FIRST, PARTS WERE NOT AVAILABLE, AND SECOND, CONSUMER DID NOT RECEIVE A RECALL NOTICE FROM THE MANUFACTURER. LOCAL DEALER INFORMED CONSUMER OF THIS RECALL. *AK RECALL3 04V021000. *SC
NHTSA ODI #10087316
139,600 miles · Apr 8, 2004
Power Train
ABLE TO SHIFT OUT OF PARK WHEN THE IGNITION IS OFF. *AK
NHTSA ODI #10065800
7,000 miles · Apr 8, 2003
Power Train
THE AUTOMATIC TRANSMISSION FAILED TO DOWN SHIFT. *JB
NHTSA ODI #10015444
Mileage unknown · Jun 20, 2002
Power Train
I'VE HAD 3 REBUILT TRANSMISSIONS AND AT THIS TIME MY CHRYSLER IS LEAKING TRANSMISSION FLUID. *AK
ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Consequence & remedy
Consequence: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy: DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.
1996 Chrysler Concorde Problems, Complaints & Recalls | Skip That Year
Illustration