NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
26 reportsClear category filter115,000 miles · Sep 12, 2009
Electrical SystemEngine And Engine CoolingEquipment
I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP A…
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I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP! *TR
NHTSA ODI #10283735
81,000 miles · Jan 15, 2004
Engine And Engine Cooling
I WAS DRIVING 70 MPH DOWN THE HIGHWAY WHEN THE CAR SHUDDERED. I TOOK AN OFF RAMP BY THE TIME I REACHED THE END OF THE OFF RAMP THE CAR HAD DIED AND WOULD NOT RESTART. THE EXTENDED WARRANTY I PURCHASED IS NO GOOD, DUE TO BANKRUPTY. THE DEALER INSISTED I TOW IT TO THEM AND THEY WOULD WORK WITH ME TO HELP PAY FOR THE REPAIR. TH…
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I WAS DRIVING 70 MPH DOWN THE HIGHWAY WHEN THE CAR SHUDDERED. I TOOK AN OFF RAMP BY THE TIME I REACHED THE END OF THE OFF RAMP THE CAR HAD DIED AND WOULD NOT RESTART. THE EXTENDED WARRANTY I PURCHASED IS NO GOOD, DUE TO BANKRUPTY. THE DEALER INSISTED I TOW IT TO THEM AND THEY WOULD WORK WITH ME TO HELP PAY FOR THE REPAIR. THEY THEN BLAMED ME COMPLETELY AND REFUSED TO HELP ME AT ALL. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. FIRST BUSHINGS AND THEN BOLTS COMING OUT THE POWERSTEERING HOUSING. IF I HAD NOT BEEN NEAR AN OFF RAMP I COULD HAVE BEEN IN A MAJOR ACCIDENT.
NHTSA ODI #10070724
61,600 miles · Jan 15, 2004
Engine And Engine CoolingSeat BeltsVisibility
MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2…
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MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.
NHTSA ODI #10069242
87,000 miles · Oct 3, 2003
Engine And Engine Cooling
1996 CONCORDE 2.7 LITER ENGINE MALFUNCTIONED AT ABOUT 87,000 MILES. SERVICE HAS BEEN REGULAR AND MOSTLY AT THE DEALERSHIP. AT 81,000 MILES THE OIL LIGHT WAS FLICKERING, WE TOOK IT TO THE DEALER WHO CHECKED IT AND SAID NOT TO WORRY. *LA
NHTSA ODI #10041146
81,000 miles · Aug 25, 2003
Engine And Engine Cooling
DEFECTIVE ENGINE LEADING TO COMPLETE FAILURE. THE CAR HAS 81,000 MILES ON IT.HE ENGINE WILL HAVE TO BE REPLACED.*AK
NHTSA ODI #10033485
Mileage unknown · Aug 22, 2003
Engine And Engine Cooling
THE DEALER REPLACED THE OXYGEN SENSOR EIGHT TIMES SINCE THE VEHICLE WAS BRAND NEW. *AK THE PART NEEDED TO BE REPLACED AGAIN, HOWEVER THE MANUFACTURER REFUSED ASSISTANCE. *SCC *JB
NHTSA ODI #10027068
144,000 miles · Aug 9, 2003
Engine And Engine CoolingService Brakes, AirSteering
STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NU…
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STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NUMEROUS TIMES. *AK
NHTSA ODI #10031142
52,000 miles · Aug 1, 2003
Engine And Engine Cooling
GOING 70 MPH ON A FREEWAY CAR AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. HEARD CLANKING NOISE EXIT THE FREEWAY. VALVE HEAD WAS ALMOST BROKEN THROUGH DUE TO ROCKER ARM SHAFT MOUNTING BOSS BREAKING. HAD TO RECEIVE ROADSIDE ASSISTANT. CHRYSLER WAS AWARE OF THE PROBLEM AND ISSUED A SERVICE BULLETIN TO MACHINE SHOPS ABOUT WHAT TO…
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GOING 70 MPH ON A FREEWAY CAR AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. HEARD CLANKING NOISE EXIT THE FREEWAY. VALVE HEAD WAS ALMOST BROKEN THROUGH DUE TO ROCKER ARM SHAFT MOUNTING BOSS BREAKING. HAD TO RECEIVE ROADSIDE ASSISTANT. CHRYSLER WAS AWARE OF THE PROBLEM AND ISSUED A SERVICE BULLETIN TO MACHINE SHOPS ABOUT WHAT TO DO. THE BOLTS HAD TO REPLACED. *AK *CB
NHTSA ODI #10026924
Mileage unknown · Jun 20, 2003
Engine And Engine CoolingEquipmentVisibility
PROBLEM WITH CHRYSLER CONCORDE 1996 OXYGEN SENSOR. *MR THE CONSUMER NEEDED TO REPLACE THE OXYGEN SENSOR NINE TIMES. THE DEALER REPLACED THE POWER CONTROL MODULE AND PROGRAM TO SEE IF THAT WAS THE UNDERLYING PROBLEM. (THE PROBLEM STILL OCCURRED) THE CHECK ENGINE LIGHT HAD COME ON AND THE MECHANIC FOUND THE UPSTREAM OXYGEN SE…
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PROBLEM WITH CHRYSLER CONCORDE 1996 OXYGEN SENSOR. *MR THE CONSUMER NEEDED TO REPLACE THE OXYGEN SENSOR NINE TIMES. THE DEALER REPLACED THE POWER CONTROL MODULE AND PROGRAM TO SEE IF THAT WAS THE UNDERLYING PROBLEM. (THE PROBLEM STILL OCCURRED) THE CHECK ENGINE LIGHT HAD COME ON AND THE MECHANIC FOUND THE UPSTREAM OXYGEN SENSOR NEEDED TO BE REPLACED ONCE AGAIN. THE CONSUMER REQUESTED CHRYSLER TO PAY FOR THE CORRECTION OF THE PROBLEM WITH THE OXYGEN SENSOR. THE REMOTE TO THE DOOR LOCK MADE A DIFFERENT SOUND, THE DRIVER'S WINDOW WAS NOISY AND WAS TIGHTENED AND LUBED. *SCC *JB
NHTSA ODI #10024530
49,555 miles · Mar 22, 2003
Engine And Engine CoolingSteeringWheels
I USE TO OWN A 1996 CHRYSLER CONCORDE LXI I HAVE ENCOUNTERED SEVERAL PROBLEMS, SUCH AS MY WHEELS FALLING OFF, LOOSENESS IN THE STEERING. A CHRYSLER DEALERSHIP STATED THE CAR SHOULD NOT BE DRIVEN ON THE ROAD AT ALL! MY ENGINE FAILED WHILE DRIVING 45 M.P.H., ALL POWER TO THE CAR DIED. I HAVE BEEN TALKING TO SEVERAL CONCORDE OW…
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I USE TO OWN A 1996 CHRYSLER CONCORDE LXI I HAVE ENCOUNTERED SEVERAL PROBLEMS, SUCH AS MY WHEELS FALLING OFF, LOOSENESS IN THE STEERING. A CHRYSLER DEALERSHIP STATED THE CAR SHOULD NOT BE DRIVEN ON THE ROAD AT ALL! MY ENGINE FAILED WHILE DRIVING 45 M.P.H., ALL POWER TO THE CAR DIED. I HAVE BEEN TALKING TO SEVERAL CONCORDE OWNERS AND THIS IS A WELL KNOW PROBLEM WITH THESE. I STOP MAKING PAYMENT FOR THIS CAR AFTER THE ORIGINAL DEALERSHIP WHERE I BROUGHT IT FROM WOULD NOT FIX IT WHILE UNDER WARRANTY. I FEAR FOR THE PERSON WHO HAS THIS CAR NOW, THEY COULD LOSE THEIR LIFE.*JB
NHTSA ODI #10010879
NHTSA investigations
5DP04007 · Fuel Rail, Brake Fluid, Chassis
Opened Oct 13, 2004 · Closed Oct 27, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System:fuel Rail; Service Brakes, Hydraulic:fluid; Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Additional source detail variants (3)
Fuel System, Gasoline:fuel Injection System:fuel Rail
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Service Brakes, Hydraulic:fluid
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
Structure:frame And Members
ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPROXIMATELY 722,600 VEHICLES TO ADDRESS ENGINE FUEL RAIL LEAKS THAT COULD LEAD TO A FIRE, INCLUDING THOSE VEHICLES CITED IN THE PETITION AND THE PETITIONER'S 1996 DODGE INTREPID.ON OCTOBER 7, 1998, NHTSA OPENED A RECALL QUERY INVESTIGATION (RQ98-018) TO EVALUATE THE ADEQUACY OF THE RECALL REMEDY.THAT INVESTIGATION WAS CLOSED ON JULY 8, 2002 WITHOUT REQUIRING FURTHER ACTION BY DAIMLERCHRYSLER.VERY RECENTLY, ON JUNE 9, 2004, NHTSA DENIED A PETITION (RP04-001) TO REOPEN RQ98-018 AFTER FINDING THAT THERE WAS NO NEW INFORMATION THAT WOULD INDICATE ANY BASIS FOR REOPENING IT.THIS IS STILL THE CURRENT POSITION OF NHTSA ON THIS ISSUE.CONCERNING BRAKE FLUID CONTAMINATION AND FRAME ALIGNMENT, A REVIEW OF NHTSA'S DATABASE SHOWS NO OTHER COMPLAINTS ON EITHER ONE OF THESE ISSUES ON THE VEHICLES CITED IN THE PETITION.
EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99031 · Steering System Rack And Pinion
Opened Oct 29, 1999 · Closed Sep 13, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99044 · Steering System Rack And Pinion
Opened Jun 28, 1999 · Closed Oct 29, 1999
Status: closed (inferred from source dates) · Steering
SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECENT COMPLAINTS ALLEGE A COMPLETE LOSS OF STEERING DUE TO SHEARED BOLTS.ODI IS UPGRADING THIS PE IN ORDER TO PERFORM A THOROUGH TECHNICAL ANALYSIS OF THE VARIOUS SYSTEM FAILURE ALLEGATIONS AND TO QUANTIFY THE EFFECT THAT THESE FAILURES HAVE ON VEHICLE CONTROL.
RQ98018 · Fuel Injection Delivery System Fuel Leak
Opened Oct 7, 1998 · Closed Jul 8, 2002
Status: closed (inferred from source dates) · Fuel System, Gasoline:fuel Injection System
No summary supplied.