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2018 Chrysler 300

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Chrysler 300 do not stand out strongly from the model-year median of 90.

About this comparison →
153Owner complaints

Model-year median: 90

4Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
97
201576
201682
2017153
201860
20199
202020
2021
Compare all 300 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Electrical System
69Unknown Or Other
53Power Train
17Air Bags
14Exterior Lighting
9
All reported categories
Structure
7Back Over Prevention
6Engine
5Visibility/wiper
5Equipment
3Fuel/propulsion System
3Service Brakes
3Wheels
3Lane Departure
2Seats
2Suspension
2Tires
2Vehicle Speed Control
2Visibility
2Steering
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

44 reports with mileage · 109 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports5 injury reports

Unknown Or Other complaints

53 reports
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Mileage unknown · Nov 11, 2021
Electrical SystemUnknown Or Other

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is…

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The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA ODI #11440148

Mileage unknown · Sep 5, 2021
Electrical SystemUnknown Or OtherVisibility/wiper

The sunroof is leaking and water has ran into the radio causing the touchscreen to start going crazy and can not operate a lot of the functions it does. It ended up turning on defrost and fogging up the windshield and I ran into oncoming traffic. I have brought this to my dealer on multiple occasions and they will not repair sai…

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The sunroof is leaking and water has ran into the radio causing the touchscreen to start going crazy and can not operate a lot of the functions it does. It ended up turning on defrost and fogging up the windshield and I ran into oncoming traffic. I have brought this to my dealer on multiple occasions and they will not repair said the car is out of warranty.it will also call people on the phone And trying to hang up have taken my eyes off the road and have had several close calls with it doing this.

NHTSA ODI #11431822

Mileage unknown · Aug 24, 2021
Unknown Or Other

While I was driving the Uconnect infotainment system started touch inputting on the whole screen. It started changing the AC, the seat warmers, clock settings, phone, and just everything on the screen. I was very worried that something might happen since my little one was with me. I took it to the dealer. This seems very dangero…

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While I was driving the Uconnect infotainment system started touch inputting on the whole screen. It started changing the AC, the seat warmers, clock settings, phone, and just everything on the screen. I was very worried that something might happen since my little one was with me. I took it to the dealer. This seems very dangerous and I was shocked to find so many people online with the same problem and no recall on it. Screen seems like it has a bubble.

NHTSA ODI #11430355

Mileage unknown · Jun 30, 2021
Electrical SystemExterior LightingUnknown Or Other

Noticed water damage on rear driver side pillar had mechanic look found water comming in from sunroof track. the drain hose was still attached and unclogged water began to leak behind the rear grab handle and light. This seems to be a defect by manufacturer and have seen alot of the same complaints.i was worried the water could …

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Noticed water damage on rear driver side pillar had mechanic look found water comming in from sunroof track. the drain hose was still attached and unclogged water began to leak behind the rear grab handle and light. This seems to be a defect by manufacturer and have seen alot of the same complaints.i was worried the water could cause a short maybe fir behind headliner.

NHTSA ODI #11423016

Mileage unknown · Mar 28, 2021
Unknown Or Other

GPS LOST.

NHTSA ODI #11405266

113,000 miles · Mar 8, 2021
Electrical SystemUnknown Or Other

A SOFTWARE UPDATE CAME ON MY SCREEN WHEN I DRIVING. I PUSHED THE UPDATE BUTTON ON THE SCREEN AND IT STARTED TO UPDATE IT STOPPED AT 44% AND THEN MY CAR BATTERY STARTED LOSING ITS CHARGE. AFTER A FEW DAYS THE BATTERY WAS DEAD AND HAD TO JUMP IT TO GET IT STARTED. I TOOK IT TO THE DEALER THEY SAID I WOULD HAVE TO PAY FOR IT. I CAL…

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A SOFTWARE UPDATE CAME ON MY SCREEN WHEN I DRIVING. I PUSHED THE UPDATE BUTTON ON THE SCREEN AND IT STARTED TO UPDATE IT STOPPED AT 44% AND THEN MY CAR BATTERY STARTED LOSING ITS CHARGE. AFTER A FEW DAYS THE BATTERY WAS DEAD AND HAD TO JUMP IT TO GET IT STARTED. I TOOK IT TO THE DEALER THEY SAID I WOULD HAVE TO PAY FOR IT. I CALLED UCONNECT THEY ASSIGNED ME A CASE NUMBER TO GIVE CHRYSLER WHERE MY CAR HAS BEEN FOR 5 DAYS.

NHTSA ODI #11399682

Mileage unknown · Jan 24, 2021
Electrical SystemUnknown Or Other

THE UCONNECT SCREEN THE PROTECT DELAMINATING IS BUBBLING AND EFFECTING THE SCREEN AND BACK UP CAMERA AND NAVIGATION.

NHTSA ODI #11389693

15,000 miles · Jan 11, 2021
Unknown Or Other

TOP OF ALL MY DOOR PANELS ARE POPPING UP. ALSO, BACKUP CAMERA IS NOT WORKING...IT WAS STARTING TO TURN RED AND NOW IT IS BLACK AND SAYS CAMERA NOT DETECTED.

NHTSA ODI #11387519

19,000 miles · Jan 9, 2021
Unknown Or Other

WHEN IN MOTION THE BRAKES COME ON. ON DASH BOARD IT SAID IN BOLD RED LETTERS [ !BRAKED ] THEN ONSTAR COME ON. I DONT HAVE ONSTAR. THE CAR STOP IN MIDDLE OF ROAD. WAS I HACK,

NHTSA ODI #11387328

9,000 miles · Sep 25, 2019
Unknown Or Other

THE CHRYSLER OPERATORS MANUAL/CHRYSLER.COM EXPLICITLY STATES THAT "THE BLIND SPOT MONITORING (BSM) ZONE STARTS AT THE OUTSIDE REAR VIEW MIRROR AND EXTENDS APPROXIMATELY 20 FT (6 M) TO THE REAR OF THE VEHICLE." NONE OF CHRYSLER'S MANUFACTURED VEHICLES MEETS THIS SAFETY SPECIFICATION. INSTEAD, THE BSM DETECTS A VEHICLE APPROACHIN…

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THE CHRYSLER OPERATORS MANUAL/CHRYSLER.COM EXPLICITLY STATES THAT "THE BLIND SPOT MONITORING (BSM) ZONE STARTS AT THE OUTSIDE REAR VIEW MIRROR AND EXTENDS APPROXIMATELY 20 FT (6 M) TO THE REAR OF THE VEHICLE." NONE OF CHRYSLER'S MANUFACTURED VEHICLES MEETS THIS SAFETY SPECIFICATION. INSTEAD, THE BSM DETECTS A VEHICLE APPROACHING FROM EITHER SIDE LANE ONLY WHEN THE VEHICLE APPROACHES THE BSM VEHICLE AFTER IT HAS REACHED THE BSM EQUIPPED VEHICLE'S REAR BUMPER, OR JUST 6 TO 7 FEET BEHIND THE REAR VIEW SIDE MIRRORS, INSTEAD OF THE PUBLISHED 20 FEET. THIS IS A SERIOUS SAFETY ISSUE THAT DOES NOT ALLOW ENOUGH TIME FOR THE DRIVER OF THE BSM EQUIPPED VEHICLE TO CHANGE LANES SAFELY. CHRYSLER IS ERRONEOUSLY STATING/PUBLISHING SPECIFICATIONS TO THE PURCHASERS OF THEIR SAFETYTEC PRODUCTS THAT CANNOT AND ARE NOT MET BY THE CURRENT MONITORING SENSORS. THE BSM SYSTEM IS PART OF CHRYSLER'S SAFETYTEC PLUS GROUP PACKAGE THAT HAS A MSRP VALUE OF $2995. I HAVE DRIVEN OTHER VEHICLES WITH THE CHRYSLER BSM PACKAGE AND NONE OF THE DRIVEN VEHICLES MEET CHRYSLER'S DESCRIPTION/ SPECIFICATIONS FOR THE BSM TO ALERT THE DRIVER OF AN ONCOMING PASSING VEHICLE. THE BSM SYSTEM DOES ALERT THROUGH TRIANGLE LIGHTS ON THE SIDE REAR VIEW MIRRORS AND AUDIBLY ALERTS THE DRIVER, BUT NOT UNTIL THE ONCOMING VEHICLE IS NEXT TO THE CAR EQUIPPED WITH THE BSM SAFETY. THE BSM ALERT COMES ON TOO LATE TO PREVENT AN ACCIDENT. THE BSM SYSTEM DOES NOT PERFORM AS DESCRIBED BY CHRYSLER PUBLICATION AND DEALER DESCRIPTION TO NEW CAR PURCHASERS. IN ADDITION, I DROVE JEEPS AND OTHER 300 VEHICLES EQUIPPED WITH BSM AND EACH OF THESE VEHICLES HAD THE SAME SAFETY CONCERNS. I MET WITH THE SUPERVISOR OF SERVICES AT MY CHRYSLER DEALERSHIP AND WE WENT FOR A TEST DRIVE. HE STATED THAT THE BSM IS MONITORING AND WORKING AS DESIGNED, BUT NOT AS EXPLICITLY SPECIFIED CHRYSLER IN CHRYSLER PUBLICATIONS AND OWNER AND OPERATING MANUALS.

NHTSA ODI #11258180

Official recalls

4

24V198000 · Air Bags:side/window:curtain:inflator

Mar 14, 2024

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.