Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports4 injury reports

What owners actually said

76 reports

8,400 miles · Oct 15, 2019

Unknown Or Other

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AFTER A RECALL WAS PERFORMED ON 6/11/19 (U08) CAR STARTED SKIPPING SPORADICALLY UPON ACCELERATION. THIS LEAD TO IT STALLING ALTOGETHER SPORADICALLY UPON ACCELERATING FROM A STOP. THE DEALER (AUTONATION CHRYSLER JEEP PEMBROKE PINES) HAS NOT BEEN ABLE TO REPRODUCE THE PROBLEM AFTER 3 WEEKS AND, BECAUSE IT DOES NOT SHOW UP IN THE COMPUTER, THE DEALER SAYS IT'S LIKE IT HASN'T HAPPENED. THEY HAVE NO IDEA OF HOW TO REPAIR MY CAR. IT IS STILL AT THE DEALER. I HAVE SHOWN THEM A PHOTO OF THE ERROR MESSAGE ON MY DASHBOARD: SHIFT TO P THEN DESIRED GEAR, AND A VIDEO OF THE GEARSHIFT BLINKING IN DRIVE POSITION. THE ONLY WAY THE CAR WILL MOVE WHEN THIS HAPPENS IS AFTER I PLACE THE CAR IN PARK AND THEN BACK IN DRIVE. THIS IS VERY HAZARDOUS AS I AM IN TRAFFIC WHEN THIS HAPPENS AT A STOP SIGN OR STOP LIGHT (ESPECIALLY IN LEFT TURN LANE). I DO NOT DRIVE ON THE EXPRESSWAY BECAUSE OF A FEAR OF HAVING TO STOP ALL OF A SUDDEN, AND THE CAR STALLING. I HAVE ALREADY EXPERIENCED IT SKIPPING WHILE ON THE EXPRESSWAY, WHICH WAS SCARY. THE DEALER SAID THEY HAD SENT A STARCASE TO CHRYSLER TO ASSIST IN THE REPAIR, BUT WHEN I CONTACTED CHRYSLER, THEY SAID NO STARCASE HAS BEEN FILED. EVEN IF THE DEALER IS ABLE TO REPRODUCE THE PROBLEM, THERE WILL BE NO RECORD OF IT IN THE COMPUTER. I BELIEVE THE COMPUTER PROBLEM NEEDS TO BE ADDRESS, AS WELL AS THE STALLING HAZARD.

NHTSA ODI #11268742

73,000 miles · Sep 23, 2019

Visibility/wiper

I WAS DRIVING BEHIND A TRUCK #155. USDOT1605061. WHEN A ROCK CRACKED MY WINDSHIELD. I WAS IN THE LEFT LANE ON HIGHWAY ON MY WAY TO WORK. TOWARD DAPHNE AND SPANISH FORT. IT WAS RIGHT AFTER LEAVING THE TUNNEL. IT WAS DRIVING IN FRONT OF ME WHEN IT HAPPENED. I WAS GOOD DISTANCE AWAY. POLICE REPORT #M2190903231

NHTSA ODI #11257498

5,835 miles · Sep 20, 2019

Unknown Or OtherCrashInjury

AIR BAGS DIDN'T DEPLOY, HAD AN ACCIDENT ON AUG.28TH 2019./DAMAGING RIGHT FRONT BUMPER & RIGHT SIDE QUARTER PANEL.IS THIS NORMAL OR IS IT A DEFECT. BECAUSE I'M SO GLAD I DIDN'T HAVE MY KIDS OR NO ONE ELSE IN THE CAR. BUT MY DR DID INDEED HAD AN WHEEPLATION THAT I HAD DAMAGED MY LEFT SIDE SOLSTICE NERVE.

NHTSA ODI #11256956

64,281 miles · Sep 3, 2019

Unknown Or OtherCrashInjury

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I WAS IN A FRONT END COLLISION WITH A TREE. EVERYONE KEPT ASKING ME ABOUT AIR BAGS DEPLOYING. THEY DID NOT NONE. I THOUGHT NOTHING MUCH OF IT UNTIL I REALIZED WHY PEOPLE WERE ASKING. I QUESTIONED THE ADJUSTED , HE STATED THEY SHOULD HAVE DEPLOYED THEY SHOULD HAVE DEPLOYED FROM THE IMPACT POSITION. WELL NONE DID. AND SOMETHING ABOUT THE SEAT BELT LOCKING OR DIDNT LOCK. . MY FIRST REAL ACCIDENT I DONT KNOW MY H. HOWEVER I DID FIND OUT THERE IS A ISSUE. NOW I'M ON THE QUESTIONING SIDE OF WHY DIDNT THEY DEPLOY.

NHTSA ODI #11252954

55,400 miles · Aug 9, 2019

SteeringCrash

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STEERING HAS FELT "STICKY" FOR ABOUT A WEEK. IT IS DIFFICULT TO TURN THE STEERING WHEEL AT ALL, AND IT WOULD GET STUCK IN CERTAIN POSITIONS SO I PHYSICALLY COULDN'T TURN OR CHANGE DIRECTIONS. THE PROBLEM WASN'T TOO BAD AT FIRST, BUT THEN GOT EXTREMELY BAD AS OF 08/07/2019. STEERING WAS ALMOST IMPOSSIBLE, AND THE STEERING WHEEL WOULD GET STUCK N ALMOST EVERY TURN, MAKING DRIVING ALMOST IMPOSSIBLE, AND VERY DANGEROUS. AS OF 08/09/2019, THE STEERING WHEEL IS ALMOST CONSTANTLY STUCK, AND REQUIRES EXTREME FORCE, OR SLAMMING ON THE BRAKES TO TURN OR CHANGE DIRECTIONS AT ALL. EVEN SLIGHT TURNS ARE DIFFICULT AND DANGEROUS. THE CAR IS NOW COMPLETELY UNSAFE TO DRIVE, AND HAS SWERVED OFF THE ROAD SEVERAL TIMES, AND EVEN SCRAPED A DIVIDER BECAUSE THE STEERING WHEEL WAS LOCKED INTO PLACE AND COULDN'T BE CORRECTED. THESE WERE ALL WHILE DRIVING, DRIVING ON THE HIGHWAY, STEERING WAS SLIGHTLY EASIER. BUT THAT IS WHERE THE CRASH WITH THE DIVIDER HAPPENED. DRIVING ON CITY STREETS WAS MORE DIFFICULT BECAUSE THERE ARE MORE TURNS AND THEY ARE SHARPER. THIS IS NOW COMPLETELY IMPOSSIBLE. WHEN THE CAR IS STATIONARY, OR IN PARK, THE STEERING WHEEL IS LOCKED IN PLACE AND CAN'T BE TURNED.

NHTSA ODI #11242775

62,550 miles · Jun 13, 2019

Unknown Or Other

A/C BLOWING WARM AIR. CAR IS ONLY 3 YEARS OLD. TOLD I WOULD HAVE TO TAKE IT TO DEALER AND PAY $135 FOR A DIAGNOSTIC PLUS WHAT IT WOULD COST T REPAIR AND RE-CHARGE SYSTEM. I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND THE A/C STILL WORKS. I FEEL THIS IS A DEFECT IN THE CAR AND I SHOULDN'T HAVE TO PAY FOR IT.

NHTSA ODI #11219884

22,000 miles · Mar 12, 2019

Visibility/wiper

WHILE DRIVING DOWN HIGHWAY THE SUNROOF IMPLODED, GLASS EVERYWHERE, NO OTHER VEHICLE AROUND. CHRYSLER IS REFUSING TO FIX .VEHICLE HAS 22,000 MILES WITH A 3 YEAR 30,000 MILE WARRANTY

NHTSA ODI #11186167

37,462 miles · Mar 3, 2019

Air BagsElectrical System

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WHILE VEHICLE IS ON AND RUNNING "SERVICE AIR BAG SYSTEM" MESSAGE RANDOMLY APPEARS AND DISAPPEARS WHEN THE VEHICLE IS IN PARK OR IN MOTION. SERVICE AIR BAG INDICATOR LIGHT ALSO ILLUMINATES RANDOMLY AFTER MESSAGE IS DISPLAYED AND THEN GOES OUT AFTER A RANDOM AMOUNT OF TIME HAS ELAPSED. TOOK VEHICLE TO LOCAL CHRYSLER DEALERSHIP AND THEY SAID THAT IT MAYBE BE ONE OF SEVERAL KNOWN ISSUES THAT THEY ARE AWARE OF BUT NO RECALLS HAVE BEEN ISSUED ON ANY OF THE POSSIBLE SAFETY ISSUES THAT MAYBE CAUSING THE NOTIFICATION. THEY WOULD NOT BE ABLE TO DO ANYTHING TO THE VEHICLE TO FIX THE PROBLEM FOR SURE AND GUARANTEE THE AIR BAGS ACTUALLY WILL WORK WHEN NEEDED.

NHTSA ODI #11183731

30,000 miles · Feb 6, 2019

Unknown Or OtherCrash

THE ROTARY SHIFTER FUNCTIONS IN A MANNER THAT WHEN EXITING THE CAR IT WILL ALLOW YOU TO LEAVE THE VEHICLE WHILE IN GEAR AS WHEN PUSHING THE START BUTTON WILL NOT TURN OFF THE ENGINE UNLESS IT IS IN PARK, IT IS EASY TO FORGET OR OTHERWISE NOTICE THE VEHICLE IS STILL IN GEAR AND RUNNING WHEN EXITING THE VEHICLE, IT HAPPENED TO MY …

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NHTSA ODI #11174890

43,000 miles · Dec 27, 2018

Air BagsCrash

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TL* THE CONTACT OWNED A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE MANUFACTURER INSPECTED THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED AFTER REVIEWING THE ELECTRONIC DATA COLLECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. *DT

NHTSA ODI #11163716

Official recalls

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Electrical System:wiring

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V097000 · Power Train:axle Assembly:axle Shaft

Feb 14, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Consequence & remedy

Consequence: A loss of motive power can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.