NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
11 reportsClear category filter141,000 miles · Oct 23, 2025
Air BagsService Brakes, AirCrash
The contact owns a 2015 Chrysler 300. The contact stated that while driving at 69 MPH on the freeway, when the contact attempted to switch lanes and the vehicle spun independently, causing her to collide with another vehicle on the front driver side. The contact mentioned her rear bumper detached from the vehicle. No air bags d…
Read full complaint
The contact owns a 2015 Chrysler 300. The contact stated that while driving at 69 MPH on the freeway, when the contact attempted to switch lanes and the vehicle spun independently, causing her to collide with another vehicle on the front driver side. The contact mentioned her rear bumper detached from the vehicle. No air bags deployed. The contact did not sustain any injuries. No medical attention was required. The contact vehicle was towed to Emerine's Central Auto and Towing. The contact stated that a police report was filed. The contact stated the vehicle was previously diagnosed by an independent mechanic, and the ABS speed sensor needed to be replaced. The vehicle was repaired prior to the accident, as the ABS speed sensor was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 141,000.
NHTSA ODI #11695281
60,000 miles · Jul 3, 2023
Air BagsService Brakes, HydraulicVehicle Speed ControlCrashInjury
The contact owned a 2015 Chrysler 300. The contact stated that upon pulling out of the driveway and driving downhill, the engine shut off inadvertently, and the vehicle accelerated unintendedly. The brake pedal was depressed but failed to respond, causing the vehicle to crash into a tree. There was no warning light illuminated.…
Read full complaint
The contact owned a 2015 Chrysler 300. The contact stated that upon pulling out of the driveway and driving downhill, the engine shut off inadvertently, and the vehicle accelerated unintendedly. The brake pedal was depressed but failed to respond, causing the vehicle to crash into a tree. There was no warning light illuminated. The air bags failed to deploy. The contact sustained a bump and soreness on the left knee, and soreness in the neck. The contact received chiropractic assistance. A police report was filed. The vehicle was a towed to a tow yard, where it was totaled. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 60,000.
NHTSA ODI #11530171
48,521 miles · Jul 3, 2020
Air BagsCrashInjury
MY WIFE WAS IN AN ACCIDENT WHERE SHE WAS HIT IN THE DRIVER'S SIDE AT HER DOOR, REAR PASSENGER DOOR AND FRONT FENDER WHILE TURNING LEFT AT AN INTERSECTION. IMPACT WAS 35-40 MPH. NOT ONE AIRBAG DEPLOYED. SHE HIT HER HEAD AND SHOULDER ON WINDOW CAUSING SEVERE PAIN TO HER HEAD,NECK AND COLLAR BONE, AND WE WANT TO KNOW WHY THE AIRBAG…
Read full complaint
MY WIFE WAS IN AN ACCIDENT WHERE SHE WAS HIT IN THE DRIVER'S SIDE AT HER DOOR, REAR PASSENGER DOOR AND FRONT FENDER WHILE TURNING LEFT AT AN INTERSECTION. IMPACT WAS 35-40 MPH. NOT ONE AIRBAG DEPLOYED. SHE HIT HER HEAD AND SHOULDER ON WINDOW CAUSING SEVERE PAIN TO HER HEAD,NECK AND COLLAR BONE, AND WE WANT TO KNOW WHY THE AIRBAGS DID NOT DEPLOY. WE FEEL THIS MAY HAVE CAUSED MORE PROBLEMS FROM HER IMPACT. I'M SURE WE PAID FOR THIS FEATURE IN THE CAR AND WANT TO KNOW WHY THEY DIDN'T WORK. *TR
NHTSA ODI #11337309
15,000 miles · Apr 21, 2020
Air BagsService BrakesVehicle Speed ControlCrashInjury
TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING L…
Read full complaint
TL* TAKATA RECALL. THE CONTACT OWNED A 2015 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, APPROACHING THE LIGHT, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, OF THE BRAKE FAILURE THE VEHICLE CRASHED INTO THE REAR OF A TOW TRUCK TOWING A VEHICLE. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE CONTACT WAS ISSUED A TICKET. THE CONTACT STATED THAT THERE WAS NO VISIBLE INJURY, HOWEVER, SHE WAS TAKEN TO THE EMERGENCY CENTER FOR A CHECK UP. THE CONTACT STATED THAT SHE TOLD THE PARAMEDIC THAT HER NECK AND BACK WERE HURTING. THE CONTACT WAS EXAMINED AND RELEASED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT STATED THAT WITHIN A MONTH, SHE WENT TO HER DOCTOR AND WAS TOLD THAT HER KIDNEY NEEDED TO BE WATCHED. THE CONTACT HAD TWO BACK SURGERIES SEVEN MONTHS LATER AND A NECK SURGERY NINE MONTHS LATER. THE CONTACT STATED THAT SURGERIES RESULTED FROM THE CRASH. THE CONTACT LATER RECEIVED NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V018000 (AIR BAGS). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11321800
19,000 miles · Dec 30, 2019
Air BagsElectrical SystemSteeringCrashInjury
ON MONDAY MORNING DECEMBER 23RD APPROXIMATELY 4:15 AM. ON A RAINY WEATHER CONDITION, I WAS DRIVING ON THE 91 EASTBOUND FREEWAY GOING ABOUT 60 MPH, I WAS ON THE 3RD MIDDLE LANE, NEAR GREEN RIVER ROAD, ALL OF A SUDDEN MY STEERING WHEEL FELT AS IF IT LOCKED ON ME, MY CAR STARTED TO VEER TO THE LEFT AND I COULDN'T BREAK OR RELEASE T…
Read full complaint
ON MONDAY MORNING DECEMBER 23RD APPROXIMATELY 4:15 AM. ON A RAINY WEATHER CONDITION, I WAS DRIVING ON THE 91 EASTBOUND FREEWAY GOING ABOUT 60 MPH, I WAS ON THE 3RD MIDDLE LANE, NEAR GREEN RIVER ROAD, ALL OF A SUDDEN MY STEERING WHEEL FELT AS IF IT LOCKED ON ME, MY CAR STARTED TO VEER TO THE LEFT AND I COULDN'T BREAK OR RELEASE THE STEERING WHEEL, I KNEW I HAD LOST CONTROL AT THIS POINT, BRACING MYSELF, I HIT THE HEAD ON THE CENTER DIVIDER, I SPUN OUT OF CONTROL ENDED BY HITTING THE RAIL ON THE RIGHT SHOULDER, FULL IMPACT. MY BAGS DID NOT DEPLOY, I HAVE A CHEST CONTUSION AS A RESULT OF ME HITTING THE STEERING WHEEL FULL FORCE AND COMPRESSION FRACTURE ON MY THORACIC VERTEBRA NUMBER 7 AS CONFIRMED BY THE CT BODY SCAN/X-RAY FROM THE ER. PLEASE, SOMEONE NEEDS TO HELP ME OUT HERE.*DT*JB
NHTSA ODI #11292159
Mileage unknown · Aug 2, 2019
Air BagsFuel/propulsion System
MY CHRYSLER DEALER IS SLOW IN DEALING WITH TWO RECALLS. ONE YEAR WAITING FOR AIR BAG RECALL SOLUTION AND NOW I'M TOLD "NO PARTS" FOR EMISSION CANISTER RECALL. WHY THE DELAY AT THIS TERRIBLE SERVICE CENTER?
NHTSA ODI #11241276
Mileage unknown · Mar 14, 2018
Air Bags
2005 CHRYSLER 300 TOURING. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD *JS
NHTSA ODI #11043529
26,000 miles · Jan 7, 2018
Air Bags
TAKATA RECALL THE AIRBAG WARNING COMES ON INTERMITTENTLY. OUR CHRYSLER CENTER SAYS IT CANNOT BE FIXED. WE DON'T LIKE THAT ANSWER !
NHTSA ODI #11061027
14,000 miles · Nov 30, 2017
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2015 CHRYSLER 300. WHILE DRIVING 7 MPH, THE CONTACT PULLED THE VEHICLE INTO A DRIVEWAY AND WAS STRUCK IN THE REAR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SOFT TISSUE INJURIES TO NECK, BACK, AND SHOULDERS AS WELL AS WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS…
Read full complaint
TL* THE CONTACT OWNS A 2015 CHRYSLER 300. WHILE DRIVING 7 MPH, THE CONTACT PULLED THE VEHICLE INTO A DRIVEWAY AND WAS STRUCK IN THE REAR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED SOFT TISSUE INJURIES TO NECK, BACK, AND SHOULDERS AS WELL AS WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE DEALER (NORTHLAND CHRYSLER JEEP DODGE RAM, 14100 W 8 MILE RD, OAK PARK, MI 48237 (248) 398-8200) WAS CONTACTED AND DID NOT OFFER A DIAGNOSIS FOR THE AIR BAGS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR
NHTSA ODI #11051589
15,000 miles · May 16, 2016
Air BagsCrashInjury
I PURCHASED A 2015 CHRYSLER 300 IN MAY OF 2015 BRAND NEW; ON APRIL 18,2016 I SWERVED TO KEEP FROM HITTING A DEER IN WHICH THE VEHICLE ROLLED OVER TWICE. I CONTACTED CHRYSLER ABOUT THE CONCERN OF THE AIRBAGS NOT IMPLODING. THE VEHICLE HAS BEEN CLASSIFIED AS 'TOTALED.' I KNEW BEFORE I HAD EVEN CONTACTED THE MANUFACTURER, THAT THE…
Read full complaint
I PURCHASED A 2015 CHRYSLER 300 IN MAY OF 2015 BRAND NEW; ON APRIL 18,2016 I SWERVED TO KEEP FROM HITTING A DEER IN WHICH THE VEHICLE ROLLED OVER TWICE. I CONTACTED CHRYSLER ABOUT THE CONCERN OF THE AIRBAGS NOT IMPLODING. THE VEHICLE HAS BEEN CLASSIFIED AS 'TOTALED.' I KNEW BEFORE I HAD EVEN CONTACTED THE MANUFACTURER, THAT THEY WOULD USE THE SENSORS AS NOT HAVING ANY PROBLEMS. I THINK THAT CHRYSLER SHOULD AT LEAST OFFER ME SOME TYPE OF COMPENSATION FOR WHAT THIS VEHICLE COST; A LIFE COULD HAVE BEEN LOST (SOMETHING THAT YOU CAN'T REPLACE) DON'T YOU AGREE THAT SOME TYPE OF COMPENSATION SHOULD BE GIVEN?
NHTSA ODI #10865257
Official recalls
4Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Feb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence & remedy
Consequence: A loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi