Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 34 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports1 injury reports
What owners actually said
34 reports
Mileage unknown · Sep 5, 2023
Unknown Or Other
I purchased this vehicle from East Bay BMW in Pleasanton, CA on April 8, 2023. On August 28, 2023, to September 4, 2023, I began to receive messages on the dashboard stating shift to park. The shift lever was in park but was not registering this. I had to wiggle the shift lever to get the message to go away and be able to turn m…
Read full complaint
I purchased this vehicle from East Bay BMW in Pleasanton, CA on April 8, 2023. On August 28, 2023, to September 4, 2023, I began to receive messages on the dashboard stating shift to park. The shift lever was in park but was not registering this. I had to wiggle the shift lever to get the message to go away and be able to turn my vehicle off. On September 5, 2023, I had the same issue but this time no matter what I did the message would not go away and I was not able to turn my car off for 10 minutes. On September 5, 2023, I called the dealership and spoke with [XXX] -the Service Advisor who told me he would need to speak with his colleagues and get back to me. As of today September 5, 2023. I have no solution to this problem and cannot drive this vehicle for fear I won't be able to have it recognized when it is in park. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11542776
Mileage unknown · Jul 14, 2023
Unknown Or Other
This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Sp…
Read full complaint
This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Specifications" . . . 1.) Widespread Non Compliance with Single Use Brake Components (Fasteners, Seals, Bellows) - every set of Brake-Pads / Rotor Replacement should show corresponding Parts Billing. 2.) Shortcuts to Brake System Service by using Air-Wrench removal / installation using Torture-Sticks. 3.) Multiple Different Torque Specifications for each Component / Fastener (upper/lower/front/rear) likely also 'Shortcuts Taken by using Air-Wrench Torque-Sticks vs Precision Torque Wrench (Pass1=Torque, Pass2 = Rotation Degrees) Seriously these are all called out in the Factory Service Manuals. To inspect, without biasing discovery, but easily, a video (shop security cam) review would easily confirm NONCOMPLIANCE of Impact-Wrench Use on Brake Component Fasteners and TTY Fasteners Protocols and a Simple Review of Brake Rotors should show at least 2 NEW TTY Fasteners per each New Rotor used (check invoices for Rotor Replacement Services). This is NOT A Trivial Picky Customer Concern . . . It is a *Serious Safety Concern* . . . Check the Factory Service Manual, note that most likely inventory control doesn't show TTY Single use Fasteners / Rotor Replacement correlation . . . See Service Manual WARNING . . . Consult your Liability Attorneys to estimate the Cost of Urgent Safety Recall for Dealer Serviced Rotors/Brakes. . . . Compliance is not a Nice To Do Thing . . . Compliance is Mandatory Engineering Factory Service Manual Specifications. Period. Do Not Neglect Action on this Factory Specifications Compliance Mandate as spelled out in detail in the Factory Service Manuals for most GM Vehicles serviced by Certified Dealer Service
NHTSA ODI #11532276
Mileage unknown · Jun 22, 2023
Unknown Or Other
Started in late summer/fall of 2022 getting 'shift to park' error. The vehicle is in park and unable to turn off the vehicle when I get this error. I have noticed the error is more prone to come on when the parking break is also engaged or if it's on any sort of hill but I cannot pinpoint the cause of the annoying error. Some…
Read full complaint
Started in late summer/fall of 2022 getting 'shift to park' error. The vehicle is in park and unable to turn off the vehicle when I get this error. I have noticed the error is more prone to come on when the parking break is also engaged or if it's on any sort of hill but I cannot pinpoint the cause of the annoying error. Sometimes I could spend 5 minutes or more getting the error to clear--usually am able to clear by doing a combination of moving/turning on/off the parking break, the shift and/or turning on/off the car and/or opening the door.
NHTSA ODI #11528326
Mileage unknown · Jan 30, 2023
Unknown Or Other
2019 Chevy Volt gave a Shift to Park message when vehicle was already in Park. Could not turn off vehicle. Had to restart Volt, then take out of park, but back in park and message disappeared and was able to safely leave vehicle.This happened approximately 6 times in one outing. Also somehow the electric parking brake light c…
Read full complaint
2019 Chevy Volt gave a Shift to Park message when vehicle was already in Park. Could not turn off vehicle. Had to restart Volt, then take out of park, but back in park and message disappeared and was able to safely leave vehicle.This happened approximately 6 times in one outing. Also somehow the electric parking brake light came on the dash console but I had not applied the parking brake yet!! No symptoms, warning lamps, or messages before this happened. Have not made appointment yet to take to dealer to get repaired - hopefully under warranty.
NHTSA ODI #11504523
Mileage unknown · Oct 31, 2022
Forward Collision AvoidanceVehicle Speed Control
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the fre…
Read full complaint
I was getting on the I15 freeway. After I entered, I set the cruise control and it immediately began to accelerate the vehicle to maximum speed. I was unable to turn it off and had to repeatedly push the brakes to keep the speed below 70 + mph. Smoke from the brakes began to fill the passenger compartment. I got off the freeway and when I slowed to about 20 mph, I heard a clunk under the dash and the cruise control turned off. I drove home the rest of the way without cruise control without incident. I am taking the car to a Chevy dealer today to investigate the cause.
NHTSA ODI #11491646
Mileage unknown · Oct 1, 2022
Electrical System
Car just stops when the battery control module stops working. Potential to leave us stranded in traffic. Confirmed as a defective part by the dealer.
NHTSA ODI #11487388
Mileage unknown · Aug 25, 2022
Power Train
Intermittent shift to park message when in park. Unable to turn off vehicle.
NHTSA ODI #11481237
Mileage unknown · Aug 23, 2022
Power Train
Shift car issues. The car would not shut off because it doesn’t recognize that the gear is in parking.
NHTSA ODI #11480860
Mileage unknown · Aug 4, 2022
Power Train
Intermittently, the car would not turn off, starting in about July, 2022. After shifting the car into park and pressing the On/Off switch, the car displayed a message like "Action required. Shift to park". It was impossible to know if the car really was not in park, and would roll into someone, and it was certainly unsafe to wa…
Read full complaint
Intermittently, the car would not turn off, starting in about July, 2022. After shifting the car into park and pressing the On/Off switch, the car displayed a message like "Action required. Shift to park". It was impossible to know if the car really was not in park, and would roll into someone, and it was certainly unsafe to walk away and leave the car "on". A Chevy forum showed that this problem is COMMON and pointed me to GM TSB 19-NA-206 (https://static.nhtsa.gov/odi/tsbs/2020/MC-10171895-9999.pdf). The TSB exactly describes the symptom I observed and lists one of the exact parts that the Huston Chevrolet service department replaced on 8/3/2022 - 84733196 N-Harness. The dealer, Chevrolet customer service, and GM customer service all told me that this repair was not covered under warranty, though the TSB says this on page 4: "Specific to the Volt model, repairs are covered under the Voltec (Electric and Hybrid Vehicle) Warranty." GM said that I would have received a letter if the TSB applies to my specific car. I paid Huston Chevrolet $446.79 to repair this problem, and believe the manufacturer should 1) reimburse me for the cost and 2) notify other owners about this common and dangerous manufacturing defect.
NHTSA ODI #11477609
Mileage unknown · Jul 28, 2022
Power Train
About half the time, when I put the vehicle into park, a warning comes up telling me that the vehicle is not in park. I can make the problem go away by wiggling the shift lever. But it is a recurring problem, and it is getting worse.
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the child seat is not properly secured in the event of a crash, it can increase the risk of injury.
Remedy: GM will notify owners, and dealers will inspect the rear seatbelt retractors and replace them if necessary, free of charge. The recall began November 7, 2018. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18315.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
2019 Chevrolet Volt Problems, Complaints & Recalls | Skip That Year
Illustration