Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 35 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports7 fire reports8 injury reports
What owners actually said
169 reports
Mileage unknown · Mar 26, 2026
Electrical SystemEngine
My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close…
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My 2024 Chevy Trax’s engine (1.2L turbocharged I3 engine) went out while driving on the expressway (about 70mph) in the middle to left lane. I had to come to a complete stop and safely and immediately get my car on the left shoulder without injuring myself or others around me. My own safety was severely at risk as I was as close to the dividing wall on the left side as I possibly could be but cars are racing through right next to me. Another safety risk to be added is I was dropped off in the most sketchiest plaza and stranded from 12/1am-3am. I was left to lock myself in my non operating vehicle in a country I do not reside in. Issue was confirmed the following day or two at a dealership I got the car towed to, they found a hole in my engine block due to a rod. And all documents can be provided. Police and blocker trucks were unable to arrive to the scene for 40+ min and the car was fully investigated by GM. There were no engine lights or warnings on the Chevrolet app or car dash. The only thing I can mention is on my last documented oil change, the oil was low due to high consumption, no leaks were located. Dealership also found the fuse box blown, I assume hot oil gushed all over my wire harnesses or the oil switch flipped the sensor which caused further issues, or simply a power surge. Current cause is unknown.
NHTSA ODI #11727205
Mileage unknown · Mar 26, 2026
Electrical SystemExterior Lighting
Digital Dash went Black when I started my vehicle, remained black even when I turned off the vehicle and restarted.
NHTSA ODI #11727192
Mileage unknown · Mar 25, 2026
Electrical System
On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itsel…
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On March 22, 2026, I was driving at approximately 45 mph, and my daughter was in the passenger seat, trying to connect her music to the car radio and the instrument panel (dashboard) screens went completely blank. For several seconds, I had not readings from the dashboard lighting. It went completely black. It then reset itself, much like a computer when you restart it. Within a short time (less than a minute) the instrument panel began working again. This was the third time this has happened to this vehicle. The first time was in July 2024 and the second time in November 2025. Both of those incidents were reported to NHTSA. There had been a software recall for NHTSA 23V744000 for this very problem in 2024 Chevrolet Trax, but my VIN was not included in the safety recall for increased risk of crash. I brought the Trax to the dealership after the third incident. They did a software update on 25-NA-071. I hope this remedies the problem.
NHTSA ODI #11727118
Mileage unknown · Mar 19, 2026
EngineService BrakesCrash
I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection sa…
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I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report
NHTSA ODI #11725606
Mileage unknown · Mar 17, 2026
Electrical SystemEnginePower TrainFire
I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it…
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I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.
NHTSA ODI #11725012
Mileage unknown · Mar 14, 2026
Engine
My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind…
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My wife was driving her car in Maine on a narrow mountain road, it had been snowing and the roads had been plowed and treated but they were slushy and wet this is also a two lane road. She was driving and all of a sudden the warning lights came on and there was an immediate loss of power, she said that a logging truck was behind her and luckily he was paying attention or else he would have ran her over she could not accelerate and she could only go about 15 mph.There are no shoulders to pull off the road so she put on her flashers and drove it barely to a little gas station to pull off the road to call me. We had it towed to the closet Chevy dealership who had it for 39 days replacing the motor that had blown up, the dealership said that the #1 piston or rod broke and destroyed the engine. The car had only 28k miles on it and there were no motors to be found, they did after 39 days replace the motor and turbo in the car. Mine and her concern is with this immediate loss of power on these types of roads she could've been in an accident or even worse, there has to be answers as to why this happened and what is the long term solution to r his issue. We have seen on the GM forums of this happening to other Chevy Traxs vehicles. I do have the repair paperwork from the dealership.
NHTSA ODI #11724380
Mileage unknown · Mar 13, 2026
Exterior Lighting
Automatic headlight sensor flashes lights on and off even during sunny days
NHTSA ODI #11724015
Mileage unknown · Mar 10, 2026
Exterior LightingLane Departure
When it is too windy or rains my blindspot warning light will indicate there is something there when there isn't. I'm unsure of when I really started to notice it and watch for it to occur
NHTSA ODI #11723448
Mileage unknown · Mar 10, 2026
Electrical System
My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or ha…
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My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally found a dealership in Cayuga, Indiana that fixed the problem by actually disconnecting the noise cancelation. It got so loud you couldn't even hear anyone talking in the car. It gave anyone a headache if they ride more than 30 minutes at a time. The noise cancelation wouldn't shut off. It just sounded like
NHTSA ODI #11723447
Mileage unknown · Mar 10, 2026
Power Train
My car sometimes has a hard time catching a gear during acceleration and jerks hard when letting off the gas pedal. It has done it since I purchased my car brand new in November 2023. I've had the car in the shop numerous times since I've purchased it. For a variety of issues.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence & remedy
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 Chevrolet Trax Problems, Complaints & Recalls | Skip That Year