I have had the car for two weeks and now the driver side window has completely stopped working. I can’t roll the window up or down.
2024 Chevrolet Trax
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Trax years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 35 of 169 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
169 reportsMy dash screen went blank several times.
The contact owns a 2024 Chevrolet Trax. The contact stated that while exiting or entering the vehicle, the doors failed to remain open. The contact stated that the doors closed independently if there was a slight wind or if the vehicle was parked on a slight incline with front of the vehicle pointed toward the incline. The conta…
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The contact owns a 2024 Chevrolet Trax. The contact stated that while exiting or entering the vehicle, the doors failed to remain open. The contact stated that the doors closed independently if there was a slight wind or if the vehicle was parked on a slight incline with front of the vehicle pointed toward the incline. The contact stated that the doors had closed on his legs on several occasions while exiting or entering the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,600.
This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off.…
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This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?
The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle …
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The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
The vehicle Driver Side window intermittently does not function.
I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This c…
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I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).
Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide op…
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Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated.…
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The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.
Official recalls
123V744000 · Electrical System: Instrument Cluster/panel
Nov 6, 2023
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence & remedy
Consequence: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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